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West End House Inc.

 105 Allston Street
 Allston, MA 02134
[P] (617) 682-1009
[F] (617) 507-7891
[email protected]
Andrea Howard
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 Printable Profile (Summary / Full)
EIN 04-2105825

LAST UPDATED: 03/22/2019
Organization DBA West End House Boys & Girls Club
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years Yes


Mission StatementMORE »

West End House is an innovative and vibrant youth development agency whose mission is to inspire and enable youth of all backgrounds, particularly those who need us most, to reach their full potential as productive and responsible citizens. We provide high-impact programs in critical areas of youth development for 1,700 youth ages 7-24 who reside in Boston’s most under-resourced neighborhoods. Our high-impact programs, delivered by a dynamic team of professional staff and volunteers, ensure that our youth succeed in four core areas:

  • Academic and College Success
  • Leadership and Career Development
  • Visual and Performing Arts
  • Fitness and Nutrition

Mission Statement

West End House is an innovative and vibrant youth development agency whose mission is to inspire and enable youth of all backgrounds, particularly those who need us most, to reach their full potential as productive and responsible citizens. We provide high-impact programs in critical areas of youth development for 1,700 youth ages 7-24 who reside in Boston’s most under-resourced neighborhoods. Our high-impact programs, delivered by a dynamic team of professional staff and volunteers, ensure that our youth succeed in four core areas:

  • Academic and College Success
  • Leadership and Career Development
  • Visual and Performing Arts
  • Fitness and Nutrition

FinancialsMORE »

Fiscal Year Jan 01, 2019 to Dec 31, 2019
Projected Income $3,872,331.00
Projected Expense $3,867,876.00

ProgramsMORE »

  • Academic & College Success
  • Fitness & Nutrition
  • Leadership & Career Development
  • Visual & Performing Arts

Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

West End House is an innovative and vibrant youth development agency whose mission is to inspire and enable youth of all backgrounds, particularly those who need us most, to reach their full potential as productive and responsible citizens. We provide high-impact programs in critical areas of youth development for 1,700 youth ages 7-24 who reside in Boston’s most under-resourced neighborhoods. Our high-impact programs, delivered by a dynamic team of professional staff and volunteers, ensure that our youth succeed in four core areas:

  • Academic and College Success
  • Leadership and Career Development
  • Visual and Performing Arts
  • Fitness and Nutrition

Background Statement

West End House is an independent Boys & Girls Club in the city of Boston that has transformed the lives of immigrant and urban youth since its founding in 1906 in Boston’s West End neighborhood. For 60 years, West End House served as the cornerstone of the West End community. The Club’s original members were often the sons of immigrants escaping persecution and poverty in Eastern Europe. Urban renewal demolished the West End neighborhood in the mid-20th century, and the West End House relocated to Allston-Brighton in 1971 after a study commissioned by the Club revealed the neighborhood to be the home of many immigrant youth and families in need of service.

Today, we serve young people from all over the city of Boston. We currently support over 1,700 young people ages 7-24 annually, including a sizable population from severely under-resourced communities in the city, such as Dorchester, Roxbury, Mattapan, and Hyde Park. Only 40% of our teen population resides in Allston-Brighton, while the other 60% of our teen population are from the communities mentioned above.
Of the young people that we serve, 40% are Hispanic; 35% are African American or Black; 8% are Asian; 6% are Caucasian; and 11% are multi-racial or other ethnicities, such as Cape Verdean, Brazilian, and Haitian. Our members represent 40 countries and speak 10 different languages, making West End House one of the most diverse youth development agencies in the city of Boston. Our membership applications indicate that over 75% of our young people come from families that make less than $25,000 annually, and the majority live in subsidized housing. To ensure that our services are accessible to youth regardless of family income, West End House membership costs only $15 annually and is free for teens. No youth is ever turned away due to lack of funds.
West End House now serves as a premier destination for out-of-school programs in Boston, and is currently experiencing a period of unprecedented growth and expansion. Since 2009, West End House membership has doubled to over 1,700 youth, and our teen population has nearly tripled during this period. As a direct result of this growth, West End House has been recognized for being in the top 2% of Boys & Girls Clubs nationwide in terms of service to teens. Our unique approach provides a continuum of support from elementary through college and beyond. As such, we are able to foster meaningful relationships with our youth that often span more than a decade.

Impact Statement

At West End House we are redefining what it means to be a Boys & Girls Club. We foster a safe and secure environment for our young people, but that’s only the beginning. We’re helping children and teens from all over Boston progress and graduate from high school, and then persist and graduate from college. Youth are learning about healthy lifestyles and eating nutritious meals. They are expressing themselves creatively, performing in bands and staging plays. They are discovering who they are and how to reach their full potential. West End House is making a difference for the young people of Boston and their families. Recent accomplishments include:


  • 96% of our youth achieved on-time grade progression;
  • 99% of our high school seniors graduated from high school;
  • 96% of our high school graduates enrolled in college;
  • 79% of our college students persisted to the next year;
  • 250 youth received one-on-one and group college coaching both on campus and remotely by our full-time College Success Coaches;
  • Our youth employees completed over 28,000 hours of employment and over 12,250 hours of personal development;
  • Our Kitchen and Café served over 101,000 nutritious, homemade meals from scratch; and
  • 70% of youth participating in visual and performing arts programs demonstrated intermediate or advanced skill development in art.


Top goals for the current year include:

  • Strengthen and enhance our programs within our newly renovated and expanded facility in our four core areas: Academic and College Success; Visual and Performing Arts; Fitness and Nutrition; and Leadership and Career Development, 
  • Expand partnerships and collaboration with schools and organizations aligned with our mission and programs; and
  • Complete our $23.5 million Expect More Campaign. We have raised $22.6M as of 1/31/19.

Needs Statement

ACADEMIC: Few Boston Public Schools students are earning college degrees. Data shows 37% (BPS Class of ’09) earned a degree within 6 years (Boston Foundation); BPS data shows 50% of its graduates enroll in college. Of that group, 42% of Black students and 45% of Hispanic students complete college, vs. 64% of white students. Our programs have demonstrated success with a 99% college enrollment and 79% college persistence rates.

CAREER: Despite a booming economy, teen employment is at one of its lowest points with negative long-term impact. Teens who didn't work in high school earned 10-15% lower wages post-college; and internships were the most important factor in securing a job post-college—2x more than major and 3x more than GPA (Brookings).

NUTRITION: When our students are hungry, they can’t concentrate and are sick more frequently. Our programs improve access to nutritious food for our youth, while providing nutrition education and cooking classes to instill lifelong skills and healthy eating habits.

ARTS: Youth in our community lack consistent exposure to the arts, which research shows helps young people develop learning and innovation skills (creativity, critical thinking, problem solving, communication, and collaboration) critical for future employment.

CEO Statement

West End House is more than a place to come after school. For 1,700 young people, it’s a place where they can discover their talents and explore their interests. Our club members are thriving at colleges and universities throughout our city, state, and nation; they are networking with Boston’s civic, business, and community leaders and preparing for meaningful careers; they are performing the National Anthem at the Head of the Charles Regatta and displaying their art at the MFA; they are consciously opting for fresh fruit and vegetables and avoiding fast food choices. At every turn, our young people are expecting more of themselves – and then exceeding those expectations.

Board Chair Statement

West End House is one of Boston’s most diverse youth development agencies. By providing life-shaping programs to over 1,700 urban youth, we work to ensure our young people recognize their full potential and are prepared for future success as adults. West End House continues to raise expectations. As one example, in years past the goal was simply striving for high school graduation or learning a craft or skill. Today West End House advances youth toward college degrees and mastery of skills, boasting a 99% high school graduation rate and actively coaching 250 alumni in college success programs. Whereas at one time West End House provided pre-packaged meals for dinner, now our professional chef serves 101,000 healthy meals made from scratch in our kitchen annually. West End House’s Board focuses on continuing to develop innovative, in-depth programs while remaining true to the original ideals that were in place at our club’s founding in 1906.

Geographic Area Served

City of Boston- North Dorchester
City of Boston- South Dorchester
City of Boston- Roxbury
City of Boston- Mattapan
City of Boston- Mission Hill
City of Boston- Hyde Park
City of Boston- Roslindale
City of Boston- Jamaica Plain
City of Boston- West Roxbury
City of Boston- Fenway/ Kenmore
City of Boston- South Boston
City of Boston- Charlestown
City of Boston- South End/Bay Village
City of Boston- Citywide (Indiv. neighborhoods also listed)
City of Boston- Allston/ Brighton

Our members come from all parts of the city—approximately 60% of youth reside in Allston-Brighton and 40% live in other Boston neighborhoods, with significant populations in Dorchester, Roxbury, and Mattapan.

Organization Categories

  1. Youth Development - Youth Centers and Clubs (includes Boys/Girls Clubs)- Multipurpose
  2. Youth Development - Youth Development Programs
  3. Education - Educational Services

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

Under Development


Academic & College Success

We provide innovative, year-round programming designed to empower 450 youth from underserved communities in Boston to succeed from first grade through college completion. Our program includes daily homework completion support; literacy and STEM programs that support statewide educational standards; mentoring for at-risk youth; one-on-one tutoring; and social emotional skill development. West End House provides programming for youth to get ready for, get into, and get through college, focusing on college exploration, financial aid, SAT preparation, and college persistence. Our College Success Coaches provide one-on-one and group coaching on campus and remotely for 250 alumni currently pursuing a college degree.

Our Academic and College Success Program employs a comprehensive, strength-based approach to support youth as they achieve academically. Key program elements include:
1. Power Hour: At 3 p.m. daily, all members participate in an hour of homework completion. We structured this program so that every space is devoted to grade-specific homework completion, thereby cultivating a clubwide emphasis on academics.
2. Literacy and Math Buddies: We provide targeted literacy and math tutoring for elementary school youth in our reading rooms. This program engages corporate, nonprofit, and individual volunteers two hours per week.
3. STEM: Youth cultivate a lifelong affinity for sciences by engaging in exposure activities and building upon learned concepts with progressive learning. Youth engage in programming such as Coding, Robotics, and Arts & Science.
4. Teen Tutoring: Staff and volunteers deliver subject-specific tutoring for teens in small groups and in one-on-one sessions to strengthen academic performance. Subjects covered include physics, calculus, and composition.
5. College Readiness: High school students engage in college readiness programming, which includes college application workshops, SAT prep, financial aid forums, and college tours as part of their individual college readiness plans.
6. College Coaching: As part of the citywide Success Boston initiative led by The Boston Foundation, we work to increase college completion rates for BPS students. Our three College Success coaches work on local college campuses and remotely to support 250 students, most of whom are first-generation college students, as they work for their post-secondary degrees.
7. Social-Emotional Learning: All activities emphasize non-cognitive skill development such as motivation, persistence, self control, communication with peers, communication with staff, and teamwork.
Budget  $710,135.00
Category  Youth Development, General/Other Youth Development, General/Other
Population Served Children and Youth (0 - 19 years) College Aged (18-26 years) At-Risk Populations
Program Short-Term Success 
  • 85% of elementary students at West End House read at grade level.
  • 90% of elementary, middle, and high school members progress on-time through the grade levels.
  • 99% of seniors graduate from high school. 
  • 96% of high school graduates enroll in college.
Program Long-Term Success 

Every young person in the program will have a post-secondary plan for either college or career. 

Of our alumni who are college-enrolled students, at least 80% who persist from year to year (over the first two years of their college education) will ultimately earn a degree (Associates or Bachelors).
Of our alumni who complete their college degree or career and technical education, 75% will be employed in jobs and careers that position them for economic self-sufficiency.
Program Success Monitored By 

Youth outcomes are measured through our evidence-based WISDOM Tool, which relies on a survey from the National Institute on Out of School Time. Staff also communicates directly with schools about student performance and receives report cards.

College Success data is monitored through our Salesforce database by our College Success Coaches. 
Examples of Program Success 
In February 2018, Jeff Georges, a West End House alumnus, was featured in the Students Development Weekly Newsletter at Massachusetts Bay Community College in an article highlighting the impact of the on-campus Success Boston coaching model. The article discussed some of the personal challenges that Jeff has faced while pursuing his associates—particularly financial obstacles that resulted in Jeff taking time off from his studies and studying part-time to pursue employment that would ultimately help finance his degree. 
Jeff has since received his Associate’s degree in Communications, and worked with his College Success Coach to transfer to a four-year institution via the Mass Transfer program. He is now enrolled at UMass Boston and pursuing his Bachelor’s degree, with plans on majoring in Communications with a focus on Business and Marketing. He is ultimately interested in pursuing a career in e-commerce.

Fitness & Nutrition

West End House has developed a strong culture of fitness and nutrition throughout the Club for our youth and families. More than offering the typical swim and gym activities, we have developed a comprehensive program in partnership with the New Balance Foundation to combat childhood obesity and promote healthy lifestyles.
New Balance Foundation Live in Motion Program at the West End House engages youth in at least 60 minutes of traditional and non-traditional fitness activities each day. From strength-based and cardio-workouts to sports leagues and swimming lessons. We have developed both co-educational and gender specific activities to encourage greater participation in fitness activities. Additionally, we have created activities targeted to our most at-risk youth to ensure they lead a healthy lifestyle.
New Balance Foundation Live in Motion Café at the West End House provides dinner and a healthy snack prepared from scratch by our professional culinary team. The Café increases access to whole grains, fresh fruits and vegetables, and lean proteins, and also includes cooking classes that educate teens about nutrition and food budgeting, while building their skills and confidence to prepare healthy food on their own. We are partnering with Boston Children’s Hospital to help us evaluate of the effectiveness of the program.


Budget  $647,403.00
Category  Youth Development, General/Other Youth Development, General/Other
Population Served K-12 (5-19 years) At-Risk Populations Families
Program Short-Term Success 

West End House served over 101,000 healthy meals made from scratch last year.

70% of targeted youth at-risk for obesity improved their fitness levels at West End House. 
Program Long-Term Success 

We will know our young people have succeeded in this program when an overwhelming majority achieve the healthy fitness zone (as measured by the PACER test), when we observe more youth engaged in healthy lifestyles – ranging from greater exercise dosage to consistently choosing healthy foods, and when more youth are talking about fitness and nutrition both inside and outside our Club.

Program Success Monitored By 
We monitor success utilizing PACER tests; youth surveys to be developed in partnership with Boston Children’s Hospital; surveys from National Youth Outcomes Initiative; staff observations through Survey of Academic Youth Outcomes (SAYO); and observations to assess whether we have met Standards of Excellence through the Fit Kit, an assessment tool developed in partnership with Boston Children's Hospital and the New Balance Foundation. These tools measure fitness levels, knowledge on fitness and nutrition terms and concepts, and self-efficacy to make healthy lifestyle choices.
Examples of Program Success  We recently doubled the size of our kitchen to include a full teaching kitchen. This expansion has resulted in increased opportunities for targeted culinary classes for youth, as well as the successful monthly culinary classes for parents. Parents who participate in these culinary classes learn basic and intermediate kitchen skills, engage in hands-on learning opportunities to cook delicious meals made from cost-effective ingredients, and take home a box of fresh ingredients for them to recreate the meal for their families. Additional elements of our expanded kitchen includes a youth-maintained herb garden, and an industrial dishwasher to reduce waste from disposable kitchenware by 262,000 lbs. annually.

Leadership & Career Development

Our youth employment initiative is a unique, 10-year employment continuum is designed to address the specific needs of our youth, positioning them for success as they achieve long-term career advancement. Our four-tiered progressive employment pipeline provides programming for youth ages 14-24 to bolster career readiness skills, engage in on-site and external employment, and eventually complete career-aligned paid internships to bolster industry-specific skills in a real-world setting. West End House is one of the largest year-round teen employers in the city of Boston.
Tier 1: Youth Workforce (ages 13-15): Exposes youth to job readiness workshops and experiential learning experiences that help them develop skills sought by employers – consistency, professionalism, initiative, problem solving, and teamwork.
Tier 2: Peer Leaders (ages 16-18): Offers real-world, practical work experience directly in West End House programs. Peer Leaders gain experience and build personal development by working 10 hours per week during the school year (and 25 hours per week during the summer) and participating in career readiness trainings and enrichment activities.
Tier 3: External Placement (ages 17-18): Matches rising high school seniors and college freshmen who successfully complete Tier 2 to offsite employment opportunities. Our staff serve as the liaison between youth and external employers (local businesses, nonprofits, and government agencies), and provide individualized and group support to ensure that external placements flourish.
Tier 4: College Summer Employment (ages 18-24): Places college-enrolled alumni in meaningful summer internships that boost their long-term career prospects. Components include: career coaching from West End House staff, networking events, matching with prospective employers, and grants of up to $5,000 for young people pursuing unpaid or minimally paid summer internships.
Budget  $690,882.00
Category  Youth Development, General/Other Youth Leadership
Population Served Adolescents Only (13-19 years) At-Risk Populations Immigrant, Newcomers, Refugees
Program Short-Term Success 
• 95% of teens demonstrated improvement in life and job readiness skills.
• 115 teens employed, including 65 year-round jobs, making us one of the largest year-round teen employers in Boston
• 26 college-enrolled West End House alumni completed meaningful, career-aligned internships at Brammer Bio, Investors Group Services, Samuels & Associates, Border Angels, Epic Records, Massachusetts DOT, and US Department of Transportation, among others.
Program Long-Term Success 

100% of our employed teens will graduate from high school

100% of our employed teens who graduate from high school will either enroll in college or be employed after graduation
By September 2022, 50 college enrolled, West End House alumni will have successfully completed a career aligned summer internship, representing a 100% increase.
Program Success Monitored By 

We track progress through our WISDOM tool, which measures the number of hours teens participate in the program, grades in school, high school graduation rates, and college acceptance rates. Staff also captures and assesses non-cognitive skills, such as career-readiness skills, through the evidence-based Survey of Youth Outcomes (SAYO).

Examples of Program Success 

Vanessa, a rising senior at Mt. Holyoke College, secured a grant through West End House to pursue an internship in summer 2018 at Border Angels, a San Diego-based organization that provides life-saving support for migrants at the Mexico-California border:

“This summer I was able to participate in many activities with Border Angels, such as dropping off gallons of water in the desert for migrants crossing this incredibly hot area (120+ degrees at times). After I went on my first Water Drop with a big group, another intern and I led 2 Water Drops on our own. We were also interviewed by different news stations/reporters about our experiences as interns and about some of the programs Border Angels offers. I was also able to walk over to the Border Wall a few times to show groups of kids the border and talk about its symbolism. I also went to events where issues surrounding undocumented immigrants were addressed and discussed in hopes of making more people aware of what is going on with this vulnerable group of people. Additionally, I was able to cross into Tijuana to visit some shelters and drop off donations to them where I met with refugees/deported migrants. I'm incredibly thankful for the opportunity to have this summer experience. I really feel like it changed my life and my way of thinking.”


Visual & Performing Arts

Our programs engage 500 young people weekly in the music, visual arts, media arts, and dance. We provide daily, high-quality instruction that helps youth develop mastery-level skills via progressive learning. Youth learn the basics then develop higher skill levels which culminate in a finished product or performance to share with their peers. In addition, our arts classes offer experiences that foster critical thinking and non-cognitive skill development. West End House has cultivated strong partnerships with Berklee College of Music, Music & Youth Initiative, Museum of Fine Arts, American Repertory Theater, and community arts organizations such as Boston Ballet, Young Audiences, and Elliott School.

Below are descriptions of our most significant arts offerings, with visual arts and music representing the disciplines that have the greatest level of participation among our three defined cohorts that provide opportunities for sequential learning:
1. Exposure - new participants and those primarily participating in open studio programming and field trips/attending performances;
2. Engagement - youth highly engaged in beginner level skills; and
3. Pathways - youth performing/creating at intermediate and advanced levels
Visual Arts: Youth gain early exposure to art by working with a wide variety of materials and equipment. The exposure group also participates in field trips as well as the Museum of Fine Arts' Community Arts Initiative. Young people who express interest in progressing beyond beginner level attend weekly clubs where they begin to advance their skills in classes such as encausting painting, plaster casting, ceramics, claymation, and mixed media projects, as well as crosscurricular programs. As youth advance to the Pathways cohort, we focus on the development and completion of portfolios.
Music Clubhouse: For our exposure cohort, youth experiment with all of our instruments and explore our music technology software. Our members tend to gravitate to an instrument or area, and staff work with youth new to the Music Clubhouse to help them find their interest. Youth in our Engagement cohort receive lessons in guitar, voice, and piano, learning the basics of each instrument and experimenting with playing together in small ensembles. Youth learn basics in music theory and vocal technique, in addition to using Ableton Live technology for music production. Our recording studio teaches youth the technical aspects of sound mixing and editing, enabling them to produce professional tracks. For our Pathways cohort, we are focused on the development of sound catalogs, as well as advancing skills in key technical areas.
Media Arts: Youth in the exposure cohort learn the basics of how to handle equipment and explore video and film making by exploring different sources (books, websites) to gain background information on film. For youth in our engagement cohort, we empower them to participate in and learn about all phases of filmmaking including pre-production (planning), production (filming), and post-production (editing). Youth voice is an integral part of the film and video program and we encourage members to create self-directed content as a means for self-expression. Youth collaborate to create the stories, set up the shots and operate our video equipment.
Dance: For our exposure cohort, members participate in open dance workshops and are free to dance to music of their choosing and experiment with movement. Youth in our engagement cohort take structured dance lessons in hiphop, ballet, and breaking, and participate in performances throughout the year. 
Budget  $635,761
Category  Youth Development, General/Other Youth Leadership
Population Served Children and Youth (0 - 19 years) At-Risk Populations Immigrant, Newcomers, Refugees
Program Short-Term Success 

More than 500 youth participate in arts programming annually.

Program Long-Term Success 

At least 70% of our young people progress to a higher level of arts instruction each year. 

Program Success Monitored By 

We track arts engagement and mastery through our WISDOM tool.

Examples of Program Success 
“When I started going to the West End House I was 10 years old. I remember taking my first singing lesson there—I went from being super shy to now being able to sing in front of 300 people,” says 16-year-old Carolina. “West End House is more than an afterschool program, it’s a family. I’ve grown so much here in my music and personally.”
This spring, Carolina, a first generation young vocalist from Puerto Rico and longtime member of West End House, released her first single, “Away,” which she wrote and produced independently with the support of the West End House Music Pathways Program. Throughout the project, Carolina met with her mentor, West End House's Music Clubhouse Director, multiple times per week to discuss musicianship, lyricism, digital recording, sound mixing, and promotion strategy for the single. Carolina even hosted a launch party at West End House to celebrate this achievement. You can find a recording of her original song here:
Carolina is one of our teens engaged in West End House’s Music Pathways Program, a high-impact music education initiative that provides arts mastery opportunities to young people who reside in Boston’s most under-resourced neighborhoods.

CEO/Executive Director/Board Comments



CEO/Executive Director Ms. Andrea Howard
CEO Term Start Mar 1999
CEO Email [email protected]
CEO Experience

Andrea Howard has close to 30 years of experience in the field of youth development. She has served at the executive level for twenty-one years in Boys & Girls Clubs, with her prior position as the founding Executive Director of the Boys & Girls Clubs of St. Lucie County, Florida. Andrea returned to her hometown of Boston in 1999 when she was named Executive Director at West End House Boys & Girls Club, and then focused her efforts on revitalizing the hundred-year-old organization. Andrea holds a Bachelor of Arts degree from Boston College and a Master of Public Administration from the University of Southern Alabama, and was a recipient of the Robert W. Woodruff Fellowship from the Boys & Girls Clubs of America. She has participated in LeadBoston and currently serves on the Board of Directors for the Music and Youth Initiative, a non-profit organization that provides after-school music education and enrichment programs.

Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
Mr. Rudy Ash Chief Development Officer

Rudy Ash has more than a decade of experience as a fundraising professional in youth development and education agencies. He began his career as an AmeriCorps VISTA member in New York City and previously worked for The Posse Foundation in their Chicago office where he helped double their annual operating budget and significantly expanded all aspects of their development department (special events, board and leadership council membership, grants, annual giving). He received a B.A. in Creative Writing and Professional Writing from Carnegie Mellon University, and is an alumnus of the Development Leadership Consortium in Chicago.  

Mr. Mark DaCruz Vice President of Program Services Mark DaCruz brings nearly a decade of experience in youth development. He started at West End House as an intern and was hired full-time in 2008. During his time at West End House, Mark has more than doubled teen membership and daily attendance, tripled the number of year-round jobs for teens and expanded programming to include college coaching for Boston Public School graduates. Mark holds a Bachelor of Arts in Health & Counseling Psychology from Emmanuel College, and is fluent in Cape Verdean Creole and Portuguese. 
Ms. Elle Davis Director of Academic Success
Elle Davis joined West End House in 2018. She has worked in education as a high school College and Career Coach for Atlanta Public Schools, and served for 3 years in Boston Public Schools with City Year Boston. Elle is earning a Masters in Educational Policy and Leadership at American University in DC and holds a Bachelors in Psychology and Public Policy from Georgia State University.
Ms. Nadine Martinez Director of Visual & Performing Arts Nadine Martinez joined West End House in 2016 and has vast experience as an educator having worked with Boston Public Schools, Bronx Charter School for the Arts, Sociedad Latina, and the YMCA. As a choreographer, her works have been presented in New York, Boston, Mexico, Puerto Rico, and London, UK. An advocate for the arts education and the performers’ professional development, Nadine has produced a variety of workshops and has been a recurrent lecturer during the International Dance Week for the Puerto Rican Institute of Culture. Nadine is a veteran of the U.S. Air Force, stationed at the Otis Air National Guard Base on Cape Cod. She holds a BA in Dance from the University of North Texas and an MA in European Dance-Theater from Trinity Laban Conservatoire, London.
Ms. Elena Mendez Director of Leadership and Career Development Elena Mendez re-joined West End House staff in 2018. She was born and raised in Brighton and called West End House Boys and Girls Club her second home growing up. She graduated from Boston Community Leadership Academy and then went onto graduate from Bridgewater State University, with a focus in Spanish and Secondary Education. While in college, Elena had the pleasure of working as the Middle School Academic Coordinator at West End House. Prior to that, she was Head Counselor at the Girls Camp in Maine. She was also a part of the Lewis Family Foundation Youth Advisory Council as an ambassador for their Bigger Than My Block Initiative which focuses on empowering young people to achieve a 4 year degree. For the past three years Elena has worked at The BASE, a program housed in the heart of Roxbury, MA, as the Academic Coordinator and then later transitioned to College and Career Coach.
Ms. Jenny Nute Chief Impact Officer

Jenny Nute holds nearly 20 years of experience in youth development. She joined West End House in 1999 and, during her tenure, has transformed the program delivery model to balance interest-based with needs-based programs across all four core program areas. Jenny launched teen programming at West End House, introducing year-round employment opportunities, building progressive leadership development programs and expanding arts opportunities. Jenny has also focused organizational resources to include professional development opportunities for staff. Prior to joining West End House, Jenny served as a City Year Team Leader and Corps member. Jenny holds a certificate from the Institute of Non-Profit Management and Leadership. 

Ms. Kristin Rhuda Chief Operating Officer

Kristin Rhuda has been with West End House since 2002, when she began her tenure in the development office before being promoted to her current role in 2006. As Chief Operating Officer, Kristin has successfully grown daily attendance to more than 265 youth each day, implemented and refined outcomes-management tools, managed the 38,000 square foot facility and deepened partnerships with Boston Public Schools. Prior to joining West End House, she managed an after-school program in a local public housing development. Kristin is a recipient of the 2004 Robert W. Woodruff Fellowship, and holds a Master of Business Administration from Babson College and a Bachelor of Arts in English from Boston College. 

Ms. Lisa Smith Senior Director of Fitness & Nutrition Lisa Smith has worked in the food industry for more than twenty years, and has led the Kids In Motion Café at West End House since 2005. Under her guidance, the Kids in Motion Café has successfully grown the number of meals served to 357 each day while continuing a steadfast commitment to preparing every meal from scratch to ensure high nutrition standards focused on whole grains, fresh fruit, and seasonal produce. Lisa studied nutrition at Rutgers University and graduated from New England Culinary Institute. 


Award Awarding Organization Year
Northeast Region Executive of the Year Boys & Girls Club of America 2017
Corporate-Nonprofit Partnership Award Boston Business Journal 2016


Affiliation Year
Boys and Girls Clubs of America --
Member of state association of nonprofits? Yes
Name of state association Massachusetts Nonprofit Network

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --


-Boston Public Schools
--Jackson Mann School
--Boston Green Academy
--Brighton High School
--Edison K-8 School
--Gardner Pilot Academy
--Mary Lyon
Higher Education
-Success Boston
--Bunker Hill Community College
--Mass Bay Community College
--UMASS Boston
-Boston College - PULSE, 4Boston
-Boston University – GWISE
-Berklee College of Music
-Music & Youth Initiative
-Museum of Fine Arts
-Eliot School
-Boston Ballet
-Young Audiences
-Hasty Pudding Club
Fitness and Nutrition
-Boston Children's Hospital
-Lovin Spoonfuls
-Charles River Aquatics
Community Partners
-Sociedad Latina
-Jackson Mann Community Center
-The Base
-Big Brothers Big Sisters
-Big Sister Association
-Boston Children’s Chorus
-Boston Private Industry Council
-Bottom Line
-Charlesview Community
-City of Boston – DYEE
-Strong Women Strong Girls
Corporate Partners
-New Balance
-Sanofi Genzyme
-Grand Circle Travel
-Brammer Bio
-John Hancock 
-Liberty Mutual Insurance
-Samuels & Associates
-State Street
-Turner Construction
-Vantage Deluxe World Travel

CEO/Executive Director/Board Comments


Foundation Comments


Staff Information

Number of Full Time Staff 28
Number of Part Time Staff 11
Number of Volunteers 200
Number of Contract Staff 1
Staff Retention Rate % 86%

Staff Demographics

Ethnicity African American/Black: 14
Asian American/Pacific Islander: 1
Caucasian: 15
Hispanic/Latino: 9
Native American/American Indian: 0
Other: 0
Other (if specified): --
Gender Female: 22
Male: 17
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 4
Management Succession Plan Yes
Business Continuity of Operations Plan Yes
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration Exempt

Risk Management Provisions


Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually


Board Chair Mr. Andrew Musto
Board Chair Company Affiliation US Pavement
Board Chair Term Sept 2015 - Sept 2018
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Ms. Amy Atwood Takeda Voting
Mr. Henry Barr Barr & Cole Voting
Ms. Carlotte Berk Community Volunteer Voting
Ms. Mindy Berman Investor Group Services Voting
Ms. Bithiah Carter New England Blacks in Philanthropy Voting
Ms. Leslie Cohen Samuels & Associates Voting
Ms. Kassia Davis New Balance Voting
Mr. James Gordon Energy Management Inc. Voting
Ms. Katie Hope Harvard T.H. Chan School of Public Health Voting
Mr. Nicholas Lewis Vantage Deluxe World Travel Voting
Mr. William Margolin West End House Boys Camp Voting
Mr. Joseph Mulligan Transformative Development Initiative, Mass Development Voting
Mr. Christopher Murphy Brammer Bio Voting
Mr. Andrew Musto US Pavement Voting
Ms. Maura Nolan Brown Boston Sweats Voting
Mr. Chris Richmond True Point Consulting Voting
Mr. Charles Rodgers Retired Voting
Mr. Rick Taranto Details Event Staging Voting
Mr. Gerald Walsh UMass Boston Voting
Mr. Neal Yanofsky Independent Strategy Consultant Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
Ms. Deborah Black New England Development NonVoting
Mr. Sid Boorstein Retired NonVoting
Mr. Harold Brown Hamilton Company NonVoting
Mr. Charles Collier Scale Squared NonVoting
Ms. Alisha Collins Greater Boston Food Bank NonVoting
Mr. Steve Curley Retired NonVoting
Mr. Matthew Day Blue Cross Blue Shield of Massachusetts NonVoting
Mr. Kevin Depina Bodega NonVoting
Ms. Meredith Eppel Jylkka Wentworth Institute of Technology NonVoting
Mr. Joel Goober Retired NonVoting
Ms. Jessica Hart State Street NonVoting
Rep. Kevin Honan MA House of Representatives NonVoting
Mr. John Humphreys CA Technologies NonVoting
Ms. Charla Jones Eu2Be Nourishing Skin Care NonVoting
Ms. Robin Jones J. Strategies, Inc. NonVoting
Mr. Oscar Lopez Office of Rep. Kevin Honan NonVoting
Mr. John Parker Retired NonVoting
Ms. Kalina Philalom Liberty Mutual Insurance NonVoting
Ms. Kate Pierre-Pierre Shawmut Design and Construction NonVoting
Mr. Dan Romanow Romanow Container NonVoting
Ms. Cheri Ruane Weston & Sampson NonVoting
Mr. Stanley Schlozman Retired NonVoting
Mrs. Alison Stanton Turner Construction NonVoting
Mr. Robert Weinberg MarketPlace Development Boston NonVoting

Board Demographics

Ethnicity African American/Black: 1
Asian American/Pacific Islander: 0
Caucasian: 18
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 1
Other (if specified): multi-racial
Gender Female: 8
Male: 12
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % 75%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 20%
Constituency Includes Client Representation Yes

Standing Committees

  • Building
  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Executive
  • Finance
  • Governance and Nominating
  • Marketing

CEO/Executive Director/Board Comments


Foundation Comments



Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Prior Three Years Revenue Sources

Fiscal Year 2017 2016 2015
Foundation and
Corporation Contributions
$1,040,388 $2,020,070 $1,615,979
Government Contributions $320,213 $301,607 $300,602
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $320,213 $301,607 $300,602
Individual Contributions $320,459 $258,298 $234,904
Indirect Public Support -- -- --
Earned Revenue $146,221 $40,871 $52,019
Investment Income, Net of Losses $343,622 $97,023 $-43,248
Membership Dues $1,533 $2,130 $2,205
Special Events $454,651 $475,852 $306,365
Revenue In-Kind $31,853 $61,280 $11,239
Other $799,579 $5,350,282 $4,540,977

Prior Three Years Expense Allocations

Fiscal Year 2017 2016 2015
Program Expense $2,895,286 $2,734,752 $2,360,187
Administration Expense $248,505 $272,204 $224,201
Fundraising Expense $388,135 $350,083 $296,604
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 0.98 2.56 2.44
Program Expense/Total Expenses 82% 81% 82%
Fundraising Expense/Contributed Revenue 18% 11% 12%

Prior Three Years Assets and Liabilities

Fiscal Year 2017 2016 2015
Total Assets $35,314,863 $18,288,968 $13,158,109
Current Assets $9,656,563 $6,650,412 $3,212,405
Long-Term Liabilities $14,373,735 $1,281,758 $1,434,364
Current Liabilities $4,637,314 $302,050 $268,959
Total Net Assets $16,303,814 $16,705,160 $11,454,786

Prior Three Years Top Three Funding Sources

Fiscal Year 2017 2016 2015
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value $2,015,234.00
Spending Policy Percentage
Percentage(If selected) 4.0%
Credit Line Yes
Reserve Fund Yes
How many months does reserve cover? 4.00

Capital Campaign

Are you currently in a Capital Campaign? Yes
Capital Campaign Purpose Expect More: The Campaign for West End House is a comprehensive campaign designed to expand our programming, enhance our facility spaces, and build up our operating and facility reserves so that we can better serve the growing number of young people participating in our programs, particularly our teen population. This campaign will lay the foundation for sustained growth and ensure that West End House continues to provide innovative and responsive programming to meet the needs of Boston’s young people.
Campaign Goal $23,500,000.00
Capital Campaign Dates Jan 2015 - Dec 2019
Capital Campaign Raised-to-Date Amount $22,600,000.00
Capital Campaign Anticipated in Next 5 Years? No

Short Term Solvency

Fiscal Year 2017 2016 2015
Current Ratio: Current Assets/Current Liabilities 2.08 22.02 11.94

Long Term Solvency

Fiscal Year 2017 2016 2015
Long-term Liabilities/Total Assets 41% 7% 11%

CEO/Executive Director/Board Comments

West End House is on the verge of completing a $23.5M comprehensive campaign that began in late 2014. Our Expect More Campaign was designed to 1) make capacity-building investments to expand our annual operations in key program areas, particularly in teen programming in a sustainable manner; 2) renovate and expand our facility to rebalance program areas and add much needed spaces for our teens and our arts program; and 3) strengthen the organization’s balance sheet by expanding facilities and operating reserves and retiring debt from the prior renovation. We have raised $22.6M to date and have completed construction without adding any new long-term debt to the organization. One key factor in our success was securing a New Markets Tax Credit (NMTC) through the Low Income Investment Fund and JPMorgan Chase. As a result of receiving the NMTC, we were required to create another nonprofit entity called West End House Support. Our 2017 audited financials reflects a consolidated statement of the two organizations, while our 990 reflects just West End House, Inc.

Foundation Comments

Financial summary data in the charts and graphs above is per the organization's audited financials.
The Other revenue category for FY17, FY16, FY15 and FY14 includes capital contributions, comprehensive campaign contributions and comprehensive campaign expenses and other non-operating revenue items.
Please note, the organization changed its fiscal year, in 2013, from an Oct. 1 - Sept. 30 fiscal year to Jan. 1 - Dec. 31. As such, the FY13 audit posted above covers a 15 month period, ending on Dec. 31, 2013. Two 2013 Form 990 files are posted above. One file covers Oct. 1, 2012 - Sept. 30, 2013 and this full year of data is reflected in the charts and graphs. Another file covers Oct. 1, 2013 - Dec. 31, 2013, a short year, reflecting the change in fiscal year.


Other Documents

No Other Documents currently available.


The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.

1. What is your organization aiming to accomplish?

Our vision is to help thousands of young people from all corners of Boston realize their full potential and achieve their life goals.

2. What are your strategies for making this happen?

The following principles help guide both our program development and everyday decision-making. Adhering to these ideas allows us to have the greatest possible impact on the lives of our young people.

ACCESS FOR ALL: At West End House, we believe that support and guidance should be available to all young people. Our annual membership $15 and there is no charge for teens. In addition, scholarships are available for those unable to pay.

MEETING PEOPLE WHERE THEY ARE: Every young person has unique needs and interests. We tailor our programs to match out youths’ specific skill sets and challenges. We welcome all those in need and seek out those whose disciplinary or academic record make them ineligible for other programs.

AGE-APPROPRIATE PROGRAMS: As children mature, their needs and goals change. Teens, in particular, need specialized programming to keep them fully engaged. We offer age-appropriate programs for all of our members, from young children to middle-school age youth and teens.

CHOICE-BASED PROGRAMMING: We give our young people choices. We empower them to make decisions so they can develop independence. And while we don’t require youth to participate in particular programs, staff members are always there to provide guidance based on observed needs.

LONG-TERM RELATIONSHIPS: Change doesn’t happen overnight. Youth programs require time to work. For this reason all of our programs are designed to keep children and youth engaged from grade school to college. The best progress occurs when our young people form long-term relationships with our staff.

SOCIAL AND EMOTIONAL SKILLS: Success requires more than a diploma. We help our youth develop character, tenacity, and heart. Our young people learn to respect themselves and those around them, to stand strong in the face of adversity, and to seize opportunities.

DATA DRIVEN DECISIONS: Caring alone is not enough. To best serve our young people’s unique needs, we track their progress using an evaluation tool called WISDOM. We continuously monitor our youth performance data and adjust resources and develop interventions accordingly.

3. What are your organization’s capabilities for doing this?

The greatest strength of West End House is the ability to grow and adapt in spite of the constant challenges of serving an under-resourced community. Since the prior renovation to our facilities in 2002, our programs have undergone a significant transformation to become more strategic and responsive to address emerging population trends.

We serve more young people, more often. Since 2010, our total membership has grown by 60% to 1,700, and weekly visits by 33% to 1,575.

We have a city-wide reach. 60% of our youth live in Allston and Brighton, and the other 40% live in other severely under-resourced neighborhoods of Boston such as Dorchester, Roxbury, and Mattapan.

Teen membership has grown. Teens represent more than 50% of our annual membership while daily attendance has doubled to 140 teens. This growth has placed West End House in the top 2% of Boys & Girls Clubs nationwide serving teens. While 66% of teen members today have been with West End House since at least middle school, a growing trend is that teens join during high school.

We have highly experienced, educated, and trained staff. West End House staff members are experts in youth development. Many have Master’s degrees in their specialty areas and foreign language fluency in Spanish, Portuguese, Cape Verdean Creole, and Haitian Creole. Plus, 5 out of 9 members of our leadership team have served West End House for 10 years or more. We are uniquely positioned to provide a critical continuum of support for our young people, with our staff building relationships that span from grade school through college and beyond. This continuity and the success of the alumni from our program will also create greater opportunities for West End House to benefit from future support from this constituency. We envision a vibrant alumni community that gives back to the organization that helped guide them toward achieving their full potential.

4. How will your organization know if you are making progress?

Staff utilizes the following data collection and assessment tools:

WISDOM (West End House Internal System for Developmental Outcomes Measurement): Staff tracks individual outcomes for youth members; creates interventions that best meet individual and collective needs; and identifies and fills program gaps based on aggregate data.

SAYO (Survey of After School Youth Outcomes): These evidence-based surveys developed by the National Institute of Out of School Time measure non-cognitive skills like initiative, problem-solving, and relationships with peers.

Salesforce: Our College Success Coach tracks WEH students attending and pursuing post-secondary options using this Boston Foundation designed tool.

Membership Tracking System: Our staff track members’ attendance and program participation. We know we are making progress by tracking the following outcomes: reading at grade-level; on-time grade progression; high school graduation; college enrollment; college persistence; fitness levels; fitness and nutrition knowledge, attitudes and behaviors; youth progression from beginner to advanced levels in the arts; development of non-cognitive skills, particularly in the career readiness and leadership program.

5. What have and haven’t you accomplished so far?

  • West End House serves more than 1,700 youth between the age of 7 and 24, with more than half of membership comprised of youth ages 13 and older.
  • We are recognized for being in the top 2% of Boys & Girls Clubs nationwide for service to teens.
We have developed high impact programs with measurable outcomes. Among our successes:
  • GRADUATION: 99% of our high school seniors graduated from high school, and 96% of our high school graduates enrolled in college.
  • COLLEGE COACHING: 250 West End House alumni receive college coaching services, and we are the only Boys & Girls Club in the Northeast with full-time staff to serve college students.
  • TEEN EMPLOYMENT YEAR-ROUND: We employed 65 teens with year-round jobs last year, making us one of the largest year-round employers for teens in the city of Boston.
  • PAID COLLEGE INTERNSHIPS: We are one of the first youth development agencies to offer grants for our alumni so they can compete for unpaid or minimally paid summer internships.
  • ARTS ADVANCEMENT: 72% of our youth demonstrated intermediate or advanced skill development in music, visual arts, dance, or theater from the prior year.
  • FRESH MEALS: West End House prepared and served 101,000 healthy meals from scratch last year; we also provide weekly nutrition and cooking classes, with culinary training for teens.
  • FITNESS PERFORMANCE: 75% of targeted youth improved their fitness level from prior year.
  • We launched a $23.5M comprehensive campaign to expand our programming, enhance our facility, and build up reserves to better serve the growing number of youth in our programs.
  • The Campaign included $10.5M in capital expenses to create a new Arts Wing, including a new 2,800 ft2 Pavilion that interfaces with Ringer Park, new College and Career Center, and Teen Center, a new Maker Zone, expanded Kitchen and Café, renovated Gym and Fitness Center.
Areas for Improvement
  • We are working to develop theories of change for each of our core program areas, having completed them for our College Success and our Career Development initiatives
  • We are working to increase the dosage for our programs to replicate our success for a larger number of young people
  • We are working on expanding collaborations and partnerships with those who are aligned with our mission and programs
  • We are working to position our young people who do not choose to pursue a college degree for success in alternate paths (trades, career and technical education, etc.) 
  • We are working on codifying our best practices so that we can continue to replicate our success year after year