Eliot Community Human Services Inc
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186 Bedford Street Lexington, MA 02420 |
[P] (781) 861-0890 [F] (781) 861-0899 |
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www.eliotchs.org [email protected] Laurie Sandler |
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INCORPORATED: 1966
Printable Profile (Summary / Full) EIN 04-2316924 |
LAST UPDATED: 01/10/2019 |
| Organization DBA | -- |
|---|---|
| Former Names | -- |
| Organization received a competitive grant from the Boston Foundation in the past five years | No |
Summary
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Mission StatementMORE »Our Mission Statement Eliot Community Human Services is a non-profit human services agency dedicated to enhancing the quality of lives. Guided by compassion and respect, our mission is accomplished by: · Responding to the needs and diversity of the individuals we serve. · Providing comprehensive services that are individualized, accessible, educational and strengths based
·Delivering high quality, evidence-based programming. · Valuing, enriching and partnering with our staff, our clients and our communities. The philosophical foundation of Eliot is our commitment to serving the most vulnerable of populations, those who are most at risk and have limited resources. The programs within the Eliot network provide a continuum of care to a varied population. The agency is governed by a Board of Directors, representative of the communities it serves, and who share a strong commitment to providing services that ensure that individuals realize their fullest potential. |
Mission StatementOur Mission Statement Eliot Community Human Services is a non-profit human services agency dedicated to enhancing the quality of lives. Guided by compassion and respect, our mission is accomplished by: · Responding to the needs and diversity of the individuals we serve. · Providing comprehensive services that are individualized, accessible, educational and strengths based
·Delivering high quality, evidence-based programming. · Valuing, enriching and partnering with our staff, our clients and our communities. The philosophical foundation of Eliot is our commitment to serving the most vulnerable of populations, those who are most at risk and have limited resources. The programs within the Eliot network provide a continuum of care to a varied population. The agency is governed by a Board of Directors, representative of the communities it serves, and who share a strong commitment to providing services that ensure that individuals realize their fullest potential. |
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Financials
| Fiscal Year | July 01, 2018 to June 30, 2019 |
|---|---|
| Projected Income | $139,295,578.00 |
| Projected Expense | $137,405,230.00 |
Programs
- Bread and Jams
- OUR SERVICES
Revenue vs. Expense ($000s)
Expense Breakdown 2017 (%)
Expense Breakdown 2016 (%)
Expense Breakdown 2015 (%)
For more details regarding the organization's financial information, select the financial tab and review available comments.
Overview
Mission Statement
Our Mission Statement
Eliot Community Human Services is a non-profit human services agency dedicated to enhancing the quality of lives. Guided by compassion and respect, our mission is accomplished by:
· Responding to the needs and diversity of the individuals we serve.
·Delivering high quality, evidence-based programming.
· Valuing, enriching and partnering with our staff, our clients and our communities.
The philosophical foundation of Eliot is our commitment to serving the most vulnerable of populations, those who are most at risk and have limited resources. The programs within the Eliot network provide a continuum of care to a varied population. The agency is governed by a Board of Directors, representative of the communities it serves, and who share a strong commitment to providing services that ensure that individuals realize their fullest potential.
Background Statement
History of Eliot Community Human Services
Eliot Community Human Services has a long and rich history of providing community-based services dating back to the early 1960’s, when it was originally known as the Walden Clinic, a child guidance clinic founded by Abigail Eliot, a Concord resident and well known innovator in early childhood education.
In the 1970’s, with the passage of the Community Health Act and the deinstitutionalization of adults in state mental hospitals, the agency received state and federal funding to expand its service delivery system to include community programming for adults with severe and persistent mental illness. As a result, the agency changed its name to the Eliot Community Mental Health Center and further amplified its scope of services to include residential and day treatment services for individuals with mental illness as well individuals with developmental disabilities.
In 1992, Eliot merged with Community Human Services, a mental health agency founded in 1957, forming Eliot Community Human Services.
In 1995, the Department of Youth Services awarded Eliot its’ first contracts to provide residential treatment for adolescents. In 1997 Eliot also received funding to serve children referred by the Department of Children and Families. Since that time, our youth programming has experienced significant growth in scope and size through additional contract awards.
In 2007, the Tri-City Mental Health Center, a non-profit, organization that provides a statewide continuum of behavioral health and other specialized services, merged with Eliot.
In 2008, Bread & Jams, Inc., a non-profit organization that has been serving the homeless in Cambridge, Massachusetts since 1989, merged with Eliot. Today our network spans the entire Commonwealth of Massachusetts, serving over 30,000 individuals each year.
Impact Statement
Needs Statement
CEO Statement
Board Chair Statement
Geographic Area Served
In a specific U.S. city, cities, state(s) and/or region.
STATEWIDE
Eliot Community Human Services is a private, non-profit human services organization providing services for people of all ages throughout the Commonwealth of Massachusetts.
Organization Categories
- Human Services - Human Services
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- -
Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)
No
Programs
Bread and Jams
For nearly 25 years, Bread and Jams, Inc. has responded to the basic survival and long-term rehabilitative needs of homeless men and women. Located in Harvard Square, in space leased from the Swedenborg Chapel, Bread and Jams welcomes all clients in need of service on a drop-in basis from Monday through Friday from 9 am to 2 pm. Breakfast and lunch are served daily, and knowledgeable professionals work with clients to improve their economic, housing, and health status. Founded in the late 1980s as a meals program by a group of concerned students, Bread and Jams has operated under the fiscal and organizational oversight of Eliot Community Human Services’ Homeless Services Division since 2008. |
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| Budget | $168,000 |
|---|---|
| Category | Human Services, General/Other Services for the Homeless |
| Population Served | Males Females |
| Program Short-Term Success |
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| Program Long-Term Success | Success in Bread and Jams is defined as steps clients take to improve their lives: Secure safer and more appropriate housing, including transitional and permanent solutions. Increase income through employment or accessing mainstream benefits, such as SSDI and MassHealth coverage.
Improve health and wellbeing by connecting with primary health care and behavioral health services.
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| Program Success Monitored By | Bread and Jams uses an array of tools for tracking service utilization and assessing the success of the program, in order to comply with standards established by HUD, and ECHS. These include client reports, interagency reviews, utilization logs, statistical reports, and client surveys. As a recipient of funding from the City of Cambridge, Bread and Jams uses the Homeless Management Information System (HMIS) to track client contacts, which is used by all participating agencies to ensure a greater continuity of care. |
| Examples of Program Success | When Sam first came to Bread and Jams, he was sleeping on the streets. He had few prospects for housing, income, or hope. At Bread and Jams, Sam found a welcoming place to enjoy a warm meal, get a winter coat, see a doctor and a clinician for emotional support. Arthur, Sam's case manager, helped him see that life off the streets was within his reach. First, Sam moved from the streets to a safer shelter bed and applied for the benefits he was entitled to.
Arthur also connected Sam with HomeStart, one of Bread and Jams’ partnering agencies, to begin the process of finding a permanent place to live. Sam faced a series of roadblocks, but Arthur stood by him. He helped Sam gather the necessary paperwork, went with Sam to interviews, and even vouched for Sam in a reference letter that he would make a good tenant. Today, Sam proudly walks through his own front door. He has income now and a clean legal record, thanks to the guidance and support he received at Bread and Jams.
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OUR SERVICES
| Our continuum of services includes diagnostic evaluation, twenty-four hour emergency services, and crisis stabilization , outpatient and court mandated substance abuse services, individual, group and family outpatient counseling, early intervention, specialized psychological testing, day, residential, social and vocational programs for children, adults and individuals who developmentally delayed, ombudsman services, outreach and support services for the homeless, batterer intervention, consultation, education and training for the lay and professional community.
Eliot is funded and serves individuals referred by the Massachusetts Departments of Mental Health, Developmental Disabilities, Child and Family Services, Youth Services, Education, Public Health, Division of Medical Assistance, managed care organizations and commercial insurers. In addition, Eliot is certified by the International Center for Clubhouse Development and accredited by the Rehabilitation Accreditation Commission (CARF), a national human services organization.
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| Budget | $45,948,274.00 |
|---|---|
| Category | Human Services |
| Population Served | Females, all ages or age unspecified Males, all ages or age unspecified Mentally/Emotionally Disabled |
| Program Short-Term Success | -- |
| Program Long-Term Success | -- |
| Program Success Monitored By | -- |
| Examples of Program Success | -- |
CEO/Executive Director/Board Comments
| -- |
Management
| CEO/Executive Director | Ms Kate Markarian |
|---|---|
| CEO Term Start | May 1985 |
| CEO Email | [email protected] |
| CEO Experience | -- |
| Co-CEO | -- |
| Co-CEO Term Start | -- |
| Co-CEO Email | -- |
| Co-CEO Experience | -- |
Former CEOs and Terms
| Name | Start | End |
|---|---|---|
| -- | -- | -- |
Senior Staff
| Name | Title | Experience/Biography |
|---|---|---|
| -- | -- | -- |
Awards
| Award | Awarding Organization | Year |
|---|---|---|
| -- | -- | -- |
Affiliations
| Affiliation | Year |
|---|---|
| -- | -- |
| Member of state association of nonprofits? | Yes |
|---|---|
| Name of state association | -- |
External Assessments and Accreditations
| External Assessment or Accreditation | Year |
|---|---|
| -- | -- |
Collaborations
--
CEO/Executive Director/Board Comments
--
Foundation Comments
--
Staff Information
| Number of Full Time Staff | 1,296 |
|---|---|
| Number of Part Time Staff | 148 |
| Number of Volunteers | 250 |
| Number of Contract Staff | 310 |
| Staff Retention Rate % | 74% |
Staff Demographics
| Ethnicity | African American/Black: 684 Asian American/Pacific Islander: 35 Caucasian: 789 Hispanic/Latino: 193 Native American/American Indian: 17 Other: 36 Other (if specified): Two or more races |
|---|---|
| Gender | Female: 1,052 Male: 702 Not Specified 0 |
Plans & Policies
| Organization has Fundraising Plan? | Under Development |
|---|---|
| Organization has Strategic Plan? | Under Development |
| Years Strategic Plan Considers | N/A |
| Management Succession Plan | Under Development |
| Business Continuity of Operations Plan | No |
| Organization Policies And Procedures | Yes |
| Nondiscrimination Policy | Yes |
| Whistle Blower Policy | Yes |
| Document Destruction Policy | Yes |
| Directors and Officers Insurance Policy | Yes |
| State Charitable Solicitations Permit | Exempt |
| State Registration | -- |
Risk Management Provisions
| Automobile Insurance |
| Automobile Insurance and Umbrella or Excess Insurance |
| Blanket Personal Property |
| Commercial General Insurance |
| Commercial General Liability |
| Commercial General Liability and D and O and Umbrella or Excess and Automobile and Professional |
| Directors and Officers Policy |
| Disability Insurance |
| Employee Dishonesty |
| Fiduciary Liability |
| General Property Coverage |
| General Property Coverage and Professional Liability |
| Life Insurance |
| Medical Health Insurance |
| Professional Liability |
| Umbrella or Excess Insurance |
| Workers Compensation and Employers' Liability |
| Accident and Injury Coverage |
Reporting and Evaluations
| Management Reports to Board? | Yes |
|---|---|
| CEO Formal Evaluation and Frequency | Yes Annually |
| Senior Management Formal Evaluation and Frequency | Yes Annually |
| Non Management Formal Evaluation and Frequency | Yes Annually |
Governance
| Board Chair | Mr. Barry Collamore |
|---|---|
| Board Chair Company Affiliation | No Affiliation |
| Board Chair Term | Sept 2012 - Sept 2018 |
| Board Co-Chair | -- |
|---|---|
| Board Co-Chair Company Affiliation | -- |
| Board Co-Chair Term | - |
Board Members
| Name | Company Affiliations | Status |
|---|---|---|
| Mr. Barry Collamore | Former Director of Workforce Development, Raytheon | Voting |
| Ms Ann Duffy | Central Bank | Voting |
| Mr Thomas Furlong | Eastern Bank | Voting |
| Mr. Edward Gaffey | Middlesex County Probation | Voting |
| Ms. Brenda Gomez | Former Self-Employed, Gomez World Shipping | Voting |
| Rev. Dr. Gregory G. Groover Sr. | Pastor, The Historic Charles Street A.M.E Church | Voting |
| Mr. Richard Heerde | Northeast Community Bank | Voting |
| Ms Rosa Ladd | Northeast Community Bank | Voting |
| Ms. Susan Levine | Bain Capital, LLC | Voting |
| Ms Sheila McGravy Ghazarian | T. Burke Law Offices | Voting |
| Ms. Jennifer Miller | Sappi Fine Paper | Voting |
| Mr. Gabriel Paci | Former Director, Bread and Jams | Voting |
| Rev. Stephen Robinson | Minister, Holy Redeemer Church | Voting |
| Mr. Charles Senatore | Fidelity Investments | Voting |
Constituent Board Members
| Name | Company Affiliations | Status |
|---|---|---|
| -- | -- | -- |
Youth Board Members
| Name | Company Affiliations | Status |
|---|---|---|
| -- | -- | -- |
Advisory Board Members
| Name | Company Affiliations | Status |
|---|---|---|
| -- | -- | -- |
Board Demographics
| Ethnicity | African American/Black: 3 Asian American/Pacific Islander: 0 Caucasian: 10 Hispanic/Latino: 1 Native American/American Indian: 0 Other: 0 Other (if specified): 0 |
|---|---|
| Gender | Female: 6 Male: 8 Not Specified 0 |
Board Information
| Board Term Lengths | 1 |
|---|---|
| Board Term Limits | 3 |
| Board Meeting Attendance % | 90% |
| Written Board Selection Criteria | Under Development |
| Written Conflict Of Interest Policy | Yes |
| Percentage of Monetary Contributions | 50% |
| Percentage of In-Kind Contributions | 100% |
| Constituency Includes Client Representation | Yes |
Standing Committees
-
--
CEO/Executive Director/Board Comments
--
Foundation Comments
--
Financials
Revenue vs. Expense ($000s)
Expense Breakdown 2017 (%)
Expense Breakdown 2016 (%)
Expense Breakdown 2015 (%)
| Fiscal Year | July 01, 2018 to June 30, 2019 |
|---|---|
| Projected Income | $139,295,578.00 |
| Projected Expense | $137,405,230.00 |
| Form 990s | |
| Audit Documents | |
| IRS Letter of Exemption |
Prior Three Years Total Revenue and Expense Totals
| Fiscal Year | 2017 | 2016 | 2015 |
|---|---|---|---|
| Total Revenue | $103,062,268 | $100,134,399 | $92,867,350 |
| Total Expenses | $102,125,661 | $97,352,742 | $92,549,124 |
Prior Three Years Revenue Sources
| Fiscal Year | 2017 | 2016 | 2015 |
|---|---|---|---|
| Foundation and Corporation Contributions |
-- | -- | -- |
| Government Contributions | $77,447,722 | $76,574,287 | $71,410,998 |
| Federal | -- | -- | -- |
| State | -- | -- | -- |
| Local | -- | -- | -- |
| Unspecified | $77,447,722 | $76,574,287 | $71,410,998 |
| Individual Contributions | $153,524 | $143,683 | $60,185 |
| Indirect Public Support | $50,000 | $53,000 | $52,500 |
| Earned Revenue | $24,798,891 | $22,846,377 | $20,985,353 |
| Investment Income, Net of Losses | $12,212 | $12,107 | $10,682 |
| Membership Dues | -- | $0 | $0 |
| Special Events | -- | $0 | $0 |
| Revenue In-Kind | -- | -- | -- |
| Other | $599,919 | $504,945 | $347,632 |
Prior Three Years Expense Allocations
| Fiscal Year | 2017 | 2016 | 2015 |
|---|---|---|---|
| Program Expense | $91,665,817 | $87,818,956 | $83,116,972 |
| Administration Expense | $10,459,844 | $9,533,786 | $9,432,152 |
| Fundraising Expense | -- | $0 | $0 |
| Payments to Affiliates | -- | -- | -- |
| Total Revenue/Total Expenses | 1.01 | 1.03 | 1.00 |
| Program Expense/Total Expenses | 90% | 90% | 90% |
| Fundraising Expense/Contributed Revenue | 0% | 0% | 0% |
Prior Three Years Assets and Liabilities
| Fiscal Year | 2017 | 2016 | 2015 |
|---|---|---|---|
| Total Assets | $28,806,343 | $26,377,922 | $22,702,655 |
| Current Assets | $27,657,415 | $24,971,997 | $21,001,875 |
| Long-Term Liabilities | $683,982 | $727,608 | $767,856 |
| Current Liabilities | $13,512,387 | $11,976,947 | $11,043,089 |
| Total Net Assets | $14,609,974 | $13,673,367 | $10,891,710 |
Prior Three Years Top Three Funding Sources
| Fiscal Year | 2017 | 2016 | 2015 |
|---|---|---|---|
| 1st (Source and Amount) |
-- -- |
-- -- |
-- -- |
| 2nd (Source and Amount) |
-- -- |
-- -- |
-- -- |
| 3rd (Source and Amount) |
-- -- |
-- -- |
-- -- |
Financial Planning
| Endowment Value | -- |
|---|---|
| Spending Policy | N/A |
| Percentage(If selected) | -- |
| Credit Line | Yes |
| Reserve Fund | No |
| How many months does reserve cover? | -- |
Capital Campaign
| Are you currently in a Capital Campaign? | No |
|---|---|
| Capital Campaign Purpose | -- |
| Campaign Goal | -- |
| Capital Campaign Dates | - |
| Capital Campaign Raised-to-Date Amount | -- |
| Capital Campaign Anticipated in Next 5 Years? | -- |
Short Term Solvency
| Fiscal Year | 2017 | 2016 | 2015 |
|---|---|---|---|
| Current Ratio: Current Assets/Current Liabilities | 2.05 | 2.09 | 1.90 |
Long Term Solvency
| Fiscal Year | 2017 | 2016 | 2015 |
|---|---|---|---|
| Long-term Liabilities/Total Assets | 2% | 3% | 3% |
CEO/Executive Director/Board Comments
Foundation Comments
Documents
Other Documents
| No Other Documents currently available. |
Impact
The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.