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Toward Independent Living & Learning, Inc. (TILL)

 20 Eastbrook Road, Suite 201
 Dedham, MA 02026
[P] (781) 302-4600
[F] (781) 329-4254
www.tillinc.org
[email protected]
Dafna Krouk-Gordon
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INCORPORATED: 1980
 Printable Profile (Summary / Full)
EIN 04-2672688

LAST UPDATED: 10/27/2017
Organization DBA TILL, Inc.
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years No

Summary

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Mission StatementMORE »

TILL is committed to working with individuals and their families to create meaningful lives, connected to one’s community and all that it has to offer.

We realize this mission through individualized residential, vocational, therapeutic, and support service opportunities.

We grow, learn and change together with the individuals and families we support.

Central to all of our services is the recognition of each person’s right to self-expression and self-determination in managing their life.

Mission Statement

TILL is committed to working with individuals and their families to create meaningful lives, connected to one’s community and all that it has to offer.

We realize this mission through individualized residential, vocational, therapeutic, and support service opportunities.

We grow, learn and change together with the individuals and families we support.

Central to all of our services is the recognition of each person’s right to self-expression and self-determination in managing their life.


FinancialsMORE »

Fiscal Year July 01, 2017 to June 30, 2018
Projected Income $55,260,000.00
Projected Expense $49,315,000.00

ProgramsMORE »

  • Strattus @ TILL Mental Health Clinic
  • TILL Clinical Support Services
  • TILL Day Habilitation Services
  • TILL Residential Services
  • TILL Vocational Services

Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview

Mission Statement

TILL is committed to working with individuals and their families to create meaningful lives, connected to one’s community and all that it has to offer.

We realize this mission through individualized residential, vocational, therapeutic, and support service opportunities.

We grow, learn and change together with the individuals and families we support.

Central to all of our services is the recognition of each person’s right to self-expression and self-determination in managing their life.


Background Statement

Toward Independent Living and Learning (TILL) was founded in 1980 with a mission to create community based residential, vocational and support services to help people reach their full potential and attain an optimal quality of life. We have stayed true to our mission by developing and providing community based services for individuals with disabilities.

We pride ourselves on being an agency which views services as dynamic which need to be reviewed on a consistent basis to ensure that our services reflect people’s changing needs, health, age and interests.

TILL’s Founder and President was involved in the initial consent decrees in Massachusetts. She has been active in working with families, institution staff, funding agencies, and residents in helping to shape community based services and creating an atmosphere of trust with families. Her work over the years with the Governor’s Commission on Mental Retardation, private vendor associations, and her extensive involvement with statewide committees, offers TILL opportunities for collaborating with state and private agencies.

Currently, TILL operates day and residential services in 35 cities and towns in Massachusetts. In addition, we provide support services through Personal Care Management, In-Home Behavioral Services, TILL’s Autism Support Center and Strattus Mental Health, TILL’s full service mental health clinic with outreach available throughout MA.


Impact Statement

Creating an agency which is able to offer personal attention to detail, recognizes each person’s value, holds true to our mission and our love of innovation and not settling for the status quo, is our proudest accomplishment.

TILL holds fast to our principles of providing services which center around individual needs and preferences; recognize the value of our dedicated, professional employee workforce through benefits, salary increases and recognition; and value our close relationships with families, friends and funding sources.

In response to the skyrocketing growth of children being diagnosed with autism and/or complicated behavioral needs, our autism support center and specialized behavioral supports have expanded to meet these needs.

TILL offers expanded vocational opportunities to people through our entrepreneurial food services training program.

TILL residential services has flourished as we open new homes and work with families seeking alternative housing using a combination of funding sources.

In 2017, TILL completed its survey and certification review conducted by the Department of Developmental Services (DDS), the public agency which licenses and certifies our services and resulting in a two year certification without conditions.  In 2015, TILL’s Day Habilitation programs received a Three-Year Accreditation from CARF International, an independent, nonprofit accreditor of human services.

TILL’s agency goals continue to focus on the creation of an environment for individuals which stimulate skill training and personal growth and ensure optimal health; the development and implementation of appropriate support plans which are in keeping with individual abilities, needs, interests, and self-determination; the protection of individuals’ human rights in all situations and encouraging self-advocacy; and providing well rounded, age-appropriate, individually designed physical, recreational, therapeutic, and social activities.


Needs Statement

Our vision is to create partnerships with people seeking services, with families and caregivers, advocacy groups, policy makers and other service providers; to respect the creative, entrepreneurial and professional talents of our staff through teamwork; to recognize the dignity and rights of those requesting services; to acknowledge the value and expertise of the community and caregivers; and to provide leadership in the development of community services. We pride ourselves on innovation, attention to detail, and on accepting nothing less than excellence in the delivery of our services. We are committed to creating a professional environment which is exciting, dynamic and supports people through all stages of life.

 

TILL is proud to demonstrate that vision by continuing to grow and offer new opportunities to its individuals. TILL is extremely diligent in seeking out new and innovative funding sources that will continue to support our desire to grow in areas that are currently under served as we continue to address those needs with our newest initiatives, such as our new TILL Travel program and the expansion of vocational services through our entrepreneurial food service training program.

CEO Statement

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Board Chair Statement

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Geographic Area Served

GREATER BOSTON REGION, MA
METROWEST REGION, MA
NORTHEAST REGION, MA
SOUTHEAST REGION, MA

We provide services in the Greater Boston, Middlesex, North and South Shore areas, as well as many other communities on an outreach basis.

Organization Categories

  1. Human Services - Residential Care & Adult Day Programs
  2. Mental Health & Crisis Intervention - Mental Health Treatment
  3. Human Services - Human Services

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

No

Programs

Strattus @ TILL Mental Health Clinic

Strattus is TILL’s full service mental health clinic. Our clinical team is experienced in working with children, adolescents, adults, couples, families and groups. Therapists are available to meet with clients on an outreach basis, as well as in our licensed clinic.

Strattus clinicians are committed to encouraging the use of available community resources, bridging treatment gaps, and providing comprehensive care for children, adolescents and adults.  Strattus clinicians offer services offsite throughout the greater Boston area at client homes, schools, day treatment and work settings.

TILL's Clinical Competency Evaluation Team from Strattus, composed of senior level clinicians with expertise in the field of developmental disabilities, possesses specialized experience necessary to appropriately assess decision making by individuals with cognitive differences.

Budget  $1,355,425.00
Category  Mental Health, Substance Abuse Programs, General/other Mental Health Treatment
Population Served General/Unspecified People/Families with of People with Disabilities
Program Short-Term Success 

Strattus @ TILL provides quality, accessible mental health services to those individuals for whom traveling to and from our clinic would create a barrier to service, such as those without access to child care or transportation due to economic factors or disabilities. Outreach offers a consistency of services by bringing the therapist to the client.

Strattus @ TILL is committed to providing the highest quality training and supervision to our clinicians to develop and nurture the professional skills needed to effectively serve our clientele.

Strattus @ TILL is a leader in providing mental health services to individuals with intellectual disabilities and takes prides in respecting the line of the least restrictive model. Our experienced clinical team is able to evaluate and make recommendations for guardianship or other assistance that might be needed.
Program Long-Term Success 

Strattus, TILL’s full service mental health clinic provides counseling services to underserved populations through outreach services, improving success rates through access to services; evaluations and treatment options based on the least restrictive model, respecting the dignity of the individual and recognizing the extent to which help is needed. 

Improved access to therapy services allows for an increased consistency and frequency of treatment resulting in decreased utilization of more costly and restrictive interventions such as in-patient hospitalizations and emergency room visits.

Strattus @ TILL’s plan for growth includes the continued expansion of this service model into more geographic areas where access is limited and the expansion of clinical team evaluations for competency and guardianship services.
Program Success Monitored By 

Strattus @ TILL’s data driven assessment of success includes Internal Quality and Utilization Review panels, referral source and client based satisfaction surveys as well as the monitoring of other services utilized such as emergency room usage and inpatient hospitalizations. The efficacy of our treatment model is evidenced by findings such as: greater consistency of counseling sessions; increased client satisfaction with care; and the lowered incidence of inpatient hospitalizations compared to other area clinics of similar size and populations. Our strong and continuing relationship with referral sources is an additional indicator of the need and efficacy of our unique service model.

Examples of Program Success 

Strattus @ TILL provides a fully accessible model of service for clients in their homes, schools, work places, shelters or other appropriate settings. Outreach services remove multiple barriers to the provision of consistent, quality-based care so essential for our clientele. Utilizing a fully mobile, clinical team means providing much needed, cost effective services to multiple clientele within a geographic area, resulting in the most efficient use of clinical dollars for direct, clinical care.  


TILL Clinical Support Services

TILL's Autism Support Center, serving the Boston Metro Region, offers families opportunities for training and networking; monthly neighborhood groups; Family Fun Days; workshops and guidance for the Autism Waiver Program. ABA services work with the family to ensure consistency and give caregivers training and confidence, promoting generalization of the learned skills in multiple settings.

TILL's Personal Care Management Services provides assistance to individuals and families in accessing essential supports under the Mass Health Personal Care Attendant (PCA) program, including the clinical evaluation of need for PCA services and provide training and resources to the individual or family member.

TILL’s In-Home Behavioral Services addresses a youth's behaviors that interfere with successful functioning in the home and community and includes a functional behavioral assessment, development of a highly individualized behavior plan teaching caregivers interventions and implementation.
Budget  $2,443,587.00
Category  Human Services, General/Other Family-Based Services
Population Served People/Families with People of Developmental Disabilities People/Families with of People with Physical Disabilities People/Families with of People with Psychological Disabilities
Program Short-Term Success 

Due to social skill building opportunities at our TILL Neighborhood Groups, children with an ASD diagnosis will better tolerate varying community settings, communicate more effectively with peers and adults and develop stronger transition skills.  Parents and family members of children with an ASD diagnosis will learn valuable skills such as dealing with problematic behaviors, communicating directly and effectively with their child, and how to work with the school system at building a successful IEP.  100% of children and families will increase their network of support and empowerment.

TILL PCM outreach, including PCA support groups, will provide opportunities for clients to connect with each other outside of TILL and continue to build connections on their own.

TILL’s In-Home Behavioral Services (IHBS) graduates will decrease hospitalizations by 50% and parents will report increased confidence to intervene with children’s behavioral challenges, as measured by Lickert scale.
Program Long-Term Success 

TILL's Autism Support Center will offer programs, events, trainings and networking opportunities as well as Autism ABA services so that children, ages birth to 21, with an ASD (Autism Spectrum Disorder) diagnosis will be better equipped to live full, independent, social lives in their communities, and their families will find support and empowerment in navigating having a child with a special need. 

TILL’s PCM program will expand the number of people served to a manageable 500-600 clients, while offering personalized support, connecting with our consumers on a personal level, and offering services which enrich our consumers lives.

TILL’s In-Home Behavioral Services (IHBS) will provide parents/caregivers with behavioral tools to maintain their children in their homes and utilize sustainable tools during the children’s life stages and ages to deal with behavioral challenges.
Program Success Monitored By 

TILL's Autism Support Center conducts annual surveys with families and caregivers.  Our Family Advisory Committee of parents, grandparents and siblings of children with an ASD diagnosis, steers decisions on programming and development.  Personal meetings and interviews are conducted with families on a regular basis to insure needs are being met and progress is being made.

TILL’s PCM Services completes a bi-annual report of productivity which acts as a snapshot of how our services are being delivered. We track initial evaluations completed/submitted and re-evaluations completed/submitted to MA Health, as well as amount /reason for extensions. Satisfaction surveys conducted annually allows us to know where we can improve and where we excel.

TILL’s In-Home Behavioral Services’ (IHBS) success is measured by attainment of behavioral objectives and the ending with the transition plan to fade services from the family home. Satisfaction surveys are then completed with families and referring HUB.
Examples of Program Success 

Two years ago 250 families were associated with TILL's Autism Support Center.  Today we have over 500 families. In 2011, we had two TILL Neighborhood Groups.  In September of 2013, we added our fourteenth group.  Peer volunteers from area colleges have provided a new level of mentoring, teaching and practicing social skills in real life situations.

TILL’s PCM services has experienced slow but consistent growth in number of clients served from387 active clients in 2008 to409 active clients in 2013.

TILL’s In-Home Behavioral Services (IHBS) has increased its capacity from 20 families serviced in 2009 to a current 220 families receiving IHBS supports. One measurement of success is the Likert Scale of caregiver’s ability to deal with target behaviors pre- and post-treatment based on a rating scale of one to five, on average indicates an improvement of one to four points. 

TILL Day Habilitation Services

TILL’s CARF accredited Day Habilitation programs provide supports to people with high medical needs as well as those in need of assistance with activities of daily living in order to function as independently as possible.  Experienced, clinical staff offers a comprehensive range of specialized services and together with our day support professional instructors, develop dynamic schedules of activities to ensure that the person is actively involved in their daily routines. Daily planning meetings which include all staff, ensure consistent follow through by all direct support staff throughout the day's schedule. 
Designed as a supplement to our Day Habilitation programs, TILL Central participants are empowered to control their own schedule based on learning to make choices and developing new interests. Friendships, creative pursuits and medical and clinical oversight in a supportive environment is a common thread throughout our day habilitation programs. 

Budget  $4,411,033.00
Category  Human Services, General/Other Services for Individuals with Disabilities
Population Served People/Families with People of Developmental Disabilities People/Families with of People with Physical Disabilities
Program Short-Term Success 
TILL partnered with SAGE Crossing Foundation to bring together SAGE’s experience in agricultural programming and TILL’s expertise in providing services to the autism community in creating a farm-based program for adults on the spectrum.  TILL's Farm Central provides individuals with meaningful, purposeful work, creating a sense of accomplishment and pride. Farm work can easily be tailored to a person’s interests and abilities and offers a variety of tasks and an opportunity to understand the connection between work and need by growing, cleaning, cooking and sharing food, and caring for animals.
Whether working in a garden or greenhouse, building beds for planting, caring for animals or creating handcrafted items, opportunities abound for purposeful learning and a sense of community.
Program Long-Term Success  TILL Day Habilitation services have and will continue to evolve and grow as the needs of those whom we serve evolve and change and as needs are identified for clientele. Within the TILL Central programs, small grouping are developed with specific ages, interests and needs in mind. One specific example, TILL's Autism Initiative program provides an innovative approach to working with individuals with Autism Spectrum Disorder (ASD). TILL partnered with our Autism Support Center staff to establish a highly specialized program for this population. Our shared expertise result in thorough, practical assessments and behaviorally based teaching plans suited to each individual’s learning style. The Autism Initiative offers a well-rounded schedule of sensory and therapeutic activities with very structured consistent teaching methodologies. Consistency, structure, and close collaboration with clinicians and direct support professionals allow for interesting, varied activities.
Program Success Monitored By 
TILL’s Annual Satisfaction Survey is just one means of soliciting input from individuals and families to whom we provide services as well as our TILL employees. Survey participants rate five major quality areas on a scale of 1-5 and comment.
Satisfaction results within our Day Habilitation services combined all respondents rating: Environment (4.71/5), Individual Rights and Safety (4.78/5), Staff Quality and Professionalism (4.75/5), Communication (4.53/5) and Activities (4.56/5).

TILL Day Habilitation programs have received CARF’s Three-Year Accreditation demonstrating the program's quality, transparency, and commitment to the satisfaction of the persons served. CARF International is an independent, nonprofit accreditor of health and human services.

"TILL’s community involvement is much more than being in the community; it is being a part of the community” Excerpt from CARF Survey, November 2012
Examples of Program Success  Individuals who are a part of TILL Day Habilitation Services’ TILL Central have been involved in growing produce and stocking shelves for a local food pantry, learning to become guides at an Audubon Sanctuary, volunteering at a nursing home or senior center, exercising at a gym, producing a video at the local cable station, or learning dance routines using a wheelchair. Some of our sites are engaged in an entrepreneurial venture through their own recycling business as well as a refreshment delivery business. A menu of activities, in which participants are empowered to control their own schedule based on learning to make choices and develop new interests, is one of TILL Centrals’ primary themes.

TILL Residential Services

TILL offers a wide range of housing options—from alternative to traditional. Whether it's a stand-alone home, condominium or staffed apartment, each TILL home is beautiful, comfortable and well maintained—a place that any one of us would be proud to call home. Common areas are designed to be open and inviting, while meeting the individual needs of each resident. In addition to programs providing 24hr supports, we offer Residential Alternatives with a combination of supports for the individual’s unique interests and needs. Creative Living Options offer a combination of staff and/or companions to enable the person to function as independently as possible. Shared Living and Adult Foster Care is based upon the mutual benefit of including an individual with disabilities in an existing family unit. Individualized Supports are designed for those who need to work on assessed skill areas such as money and time management, personal organization, medication administration, and meal preparation.
Budget  $28,527,892.00
Category  Human Services, General/Other Residential Care for Individuals with Disabilities
Population Served People/Families with People of Developmental Disabilities People/Families with of People with Physical Disabilities People/Families with of People with Psychological Disabilities
Program Short-Term Success 

TILL developed 2 residential homes for adults with acquired brain injury, assisting in their preparation for transition to a more independent setting of their choosing. In 2016 TILL opens a newly built, fully accessible home for 4 people with ABI.

In response to the Autism Omnibus Waiver, adults with autism spectrum disorder newly eligible for services will receive individualized supports to promote independence in their daily lives.  

Program Long-Term Success 

TILL operates 53 residential homes serving 236 individuals, 30 Shared Living Placements, 23 Unit affordable housing apartment building, 8 Unit apartment building with supported living serving 16 individuals, 35 Individual Residential Supports and 5 Creative Living Options (CLO) residences serving 25 individuals. TILL’s goal is to provide the least restrictive environments for individuals through teaching and supports. In the last 10 years, 13 individuals have been able to reduce staffing by 40% as they become more independent and 3 individuals have moved to independent living situations from more supervised programs. Currently TILL supports 18 individuals in independent living arrangements in their own homes through individualized supports of less than 7 hours per week. TILL was successful in providing a smooth transition of 3 individuals from long-term providers to new homes within providers’ families. 

 
Program Success Monitored By 

TILL’s Annual Satisfaction Survey is just one means of soliciting input from individuals and families to whom we provide services as well as our TILL employees. Survey participants rate five major quality areas on a scale of 1-5 and comment. Recent results indicate:

Individuals: Environment (4.89/5), Individual Rights and Safety (4.91/5), Staff Quality and Professionalism (4.97/5), Communication (4.86/5) and Activities (4.81/5).

Guardians: Environment (4.56/5), Individual Rights and Safety (4.69/5), Staff Quality and Professionalism (4.60/5), Communication (4.37/5) and Activities (4.50/5).

Staff: Environment (4.25/5), Individual Rights and Safety (4.60/5), Staff Quality and Professionalism (4.37/5), Communication (4.31/5) and Activities (4.30/5).

Satisfaction results within our all Residential services combined all respondents rating: Environment (4.42/5), Individual Rights and Safety (4.87/5), Staff Quality and Professionalism (4.83/5), Communication (4.66/5) and Activities (4.37/5).

Examples of Program Success  Recognizing the changing needs of the individuals we serve, TILL continually strives to ensure that all of TILL’s program sites meet those needs. Over the years TILL has upgraded and constructed new homes to meet the changing needs of those requiring residential supports from an intensive program model providing enhanced supports for our medically fragile population, allowing them to “age in place”; to opportunities for movement to a less restrictive setting with an invisible safety-net of support. In all settings, TILL promotes the belief that a full life goes beyond four attractive walls by providing opportunities for all individuals to maintain relationships with family and friends, and be valued members of their local communities through participation, volunteering and recreation.

TILL Vocational Services

TILL Vocational Services offer customized employment assessments, training and placement and job coaching based on the individual. We match people to the employment situation which is right for them. Many factors are taken into account based on a comprehensive assessment of prerequisite skills, abilities and interests.

TILL operates three entrepreneurial café/catering businesses which provide a unique opportunity for people to obtain and strengthen their vocational skills as well as develop and refine their interpersonal skills with their co-workers, supervisors and the public. Individuals receive training in food service, customer service, product development, janitorial, dishwashing, cashiering, stocking and inventory, all in real businesses with high standards for quality and productivity. Many individuals proceed through their training and become paid employees of our businesses, or are assisted to secure employment in other community businesses.

Budget  $2,240,641.00
Category  Employment, General/Other Vocational Rehabilitation
Population Served People/Families with People of Developmental Disabilities People/Families with of People with Disabilities
Program Short-Term Success  Through TILL’s ETC Food Service training and the demonstrated competence of ETC’s workforce of individuals with disabilities, ETC Food Service has continued to secure new contracts, providing food service to school children. Over the past two years, ETC’s clientele has grown, currently producing 2,000 meals per day with an average growth of 3 new contracts secured each year, providing an increased presence in the community.
Program Long-Term Success 

By expanding to a new commercial kitchen, TILL’s ETC Food Services will increase business by 20%, increase employment of trainees through competency based training in our commercial kitchens with real work and real expectations for quality and productivity. Our goal is for 100% success in gaining for the people we serve, employment which is meaningful and contributes to their self-worth.

Program Success Monitored By 

TILL’s Annual Satisfaction Survey is one means of soliciting input from individuals and families to whom we provide services as well as our TILL employees. Survey participants rate five major quality areas on a scale of 1-5 and comment. Recent results indicate:

Individuals: Environment (4.89/5), Individual Rights and Safety (4.91/5), Staff Quality and Professionalism (4.97/5), Communication (4.86/5) and Activities (4.81/5).

Guardians: Environment (4.56/5), Individual Rights and Safety (4.69/5), Staff Quality and Professionalism (4.60/5), Communication (4.37/5) and Activities (4.50/5).

Staff: Environment (4.25/5), Individual Rights and Safety (4.60/5), Staff Quality and Professionalism (4.37/5), Communication (4.31/5) and Activities (4.30/5).

Satisfaction results within our Vocational services combined all respondents rating: Environment (4.67/5), Individual Rights and Safety (4.70/5), Staff Quality and Professionalism (4.74/5), Communication (4.62/5) and Activities (4.56/5).
Examples of Program Success 

TILL’s Vocational Services best indicators of success are comments from family members who have witnessed the impact these opportunities have on the lives of their loved ones.

“I want to express to you my gratitude for all you’re doing for C. What joy to see her working in the kitchen, feeling good about herself.”

“Coming each day has been a great refuge for him these last nine months and, everyone being so accepting of him, is why his productivity is up. He genuinely seems interested in what he’s doing. You all make a terrific team, each person’s contribution is very important.”

“My son has been employed by TILL for the past 12 years at ETC. During that time he has had several different jobs not only at ETC, but also at various other sites. I have been very pleased by the level of employment and the opportunities he has been given to learning meaningful new skills. When he has needed more support, it is always been given to him with the goal of assisting him to become more independent.”


CEO/Executive Director/Board Comments

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Management


CEO/Executive Director Ms. Dafna Krouk-Gordon
CEO Term Start May 1980
CEO Email [email protected]
CEO Experience

Dafna Krouk-Gordon, President and Founder of TILL, Inc., is a leader and innovator on a statewide and national level in developing services for people with developmental disabilities and mental health needs. Krouk-Gordon was involved in the initial consent decrees and deinstitutionalization in Massachusetts, and has been active in working with families, institution staff, funding agencies, and residents in helping to shape community based services and creating an atmosphere of trust with families. As an appointed two term Member of the Governor’s Commission on Mental Retardation, past member of ADDP Board of Directors, and past President and current Board Member of the Providers’ Council, she is a strong advocate for defining service delivery for people with challenging needs. Her combined management and clinical background brings a unique combination of professional expertise, fiscal management and clinical excellence to services. She sets a consistent message for excellence in setting TILL’s standards for its services and employees.

In an effort to more widely share the knowledge she has gained through her many years developing residential services and working with families, Krouk-Gordon recently coauthored the book, “Moving Out: A Family Guide to Residential Planning for Adults with Disabilities”, with Barbara Jackins, Special Needs Attorney and parent. This comprehensive book offers information from early planning to how to plan for when the parent is no longer around.
Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
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Senior Staff

Name Title Experience/Biography
Sharon Kreder PhD Vice President of Clinical and Support Services

Sharon Veronique Kreder is the Vice President of Clinical and Support Services. She obtained her PhD in Psychology from SUNY Stony Brook and completed her postdoctoral neuropsychological training as a fellow in the Departments of Neurology and Psychology at McLean Hospital. Dr. Kreder’s career has been in Mental Health and ID and she joined TILL in 1997, as the Clinic Director for Strattus, the agency’s mental health services center. She became VP in 2013, and utilizes her expertise in clinical psychology, neuropsychology and brain/behavior dynamics to inform the administrative, supervisory, training and clinical work for the agency.

Linda Naclerio Vice President of Program Services Linda Naclerio holds a Masters’ degree in Management and has worked in the public and private sector for over thirty years in the field of developmental disabilities as well as dealing with those struggling with homelessness. She was the Director of TILL’s day habilitation programs prior to holding her current position. Her extensive experience on the direct care and administrative level provides an excellent opportunity for implementing the standards for TILL’s programs.
Kevin Stock Vice President of Finance

Kevin Stock has been with TILL since 1981. He has held key management positions in TILL’s residential services as well serving as Vice President of Operations for five years during which he instituted many of the agency’s efficient fiscal and operational systems. Kevin holds a Master’s of Science degree from Suffolk University and has worked in the public sector of human services prior to coming to TILL.

Christine Sweeney Vice President of Human Resources

Christine Sweeney has worked with TILL since 1983, holding positions in direct care, residential management, and recreational services. She has been in her current position since 1998. Her firsthand knowledge of all aspects of employee and consumer needs brings a unique expertise to the department which offers growth opportunities to employees while demanding standards of excellence in all of the agency’s recruitment. She consistently institutes innovative ways of encouraging new ideas from employees and career growth opportunities in the field of human services.

Awards

Award Awarding Organization Year
Top 100 Women Led Businesses The Commonwealth Institute 2017
Top 100 Women Led Businesses The Commonwealth Institute 2016
Innovator of the Year Association of Developmental Disabilities Providers 2015
Top 100 Women Led Businesses The Commonwealth Institute 2015
Richard J Bond Award for Excellence Massachusetts Council of Human Service Providers 2013

Affiliations

Affiliation Year
Association of Developmental Disabilities Providers 1986
Massachusetts Council of Human Service Providers 1980
Association for Behavioral Healthcare --
Massachusetts Guardianship Association --
Massachusetts Network of Information Providers --
Member of state association of nonprofits? Yes
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

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CEO/Executive Director/Board Comments

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Foundation Comments

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Staff Information

Number of Full Time Staff 461
Number of Part Time Staff 226
Number of Volunteers 0
Number of Contract Staff 208
Staff Retention Rate % --

Staff Demographics

Ethnicity African American/Black: 581
Asian American/Pacific Islander: 13
Caucasian: 229
Hispanic/Latino: 42
Native American/American Indian: 4
Other: 35
Other (if specified): --
Gender Female: 543
Male: 352
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? No
Organization has Strategic Plan? No
Years Strategic Plan Considers --
Management Succession Plan No
Business Continuity of Operations Plan No
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy No
Directors and Officers Insurance Policy --
State Charitable Solicitations Permit No
State Registration No

Risk Management Provisions

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Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually

Governance


Board Chair Ms. Dafna Krouk-Gordon
Board Chair Company Affiliation TILL, Inc
Board Chair Term July 2017 - June 2018
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Arnis Berger Psychologist – Therapist Voting
Maureen Crowley Ph.D. – Education Voting
Michael Sandberg Physician Voting
Kevin Stock TILL, Inc. Voting
Harriet Uretsky Business Owner Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 6
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): --
Gender Female: 4
Male: 2
Not Specified 0

Board Information

Board Term Lengths 2
Board Term Limits --
Board Meeting Attendance % --
Written Board Selection Criteria No
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 50%
Percentage of In-Kind Contributions --
Constituency Includes Client Representation No

Standing Committees

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CEO/Executive Director/Board Comments

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Foundation Comments

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Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2016 2015 2014
Total Revenue $49,617,626 $46,107,568 $39,523,384
Total Expenses $42,390,012 $39,134,650 $36,457,714

Prior Three Years Revenue Sources

Fiscal Year 2016 2015 2014
Foundation and
Corporation Contributions
-- -- --
Government Contributions $34,524,614 $32,908,969 $26,576,051
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $34,524,614 $32,908,969 $26,576,051
Individual Contributions $1,481,678 $103,428 $50,985
Indirect Public Support $0 -- --
Earned Revenue $13,398,630 $12,878,041 $12,511,562
Investment Income, Net of Losses $212,704 $211,297 $187,980
Membership Dues $0 -- --
Special Events $0 -- --
Revenue In-Kind -- -- --
Other $0 $5,833 $196,806

Prior Three Years Expense Allocations

Fiscal Year 2016 2015 2014
Program Expense $36,807,795 $33,296,606 $30,445,856
Administration Expense $5,575,881 $5,747,139 $6,006,749
Fundraising Expense $6,336 $90,905 $5,109
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.17 1.18 1.08
Program Expense/Total Expenses 87% 85% 84%
Fundraising Expense/Contributed Revenue 0% 0% 0%

Prior Three Years Assets and Liabilities

Fiscal Year 2016 2015 2014
Total Assets $55,333,111 $45,945,479 $38,033,233
Current Assets $29,120,837 $21,880,401 $15,510,170
Long-Term Liabilities $12,081,061 $11,008,245 $9,599,656
Current Liabilities $2,701,944 $1,575,935 $2,006,611
Total Net Assets $40,550,106 $33,361,299 $26,426,966

Prior Three Years Top Three Funding Sources

Fiscal Year 2016 2015 2014
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy --
Percentage(If selected) --
Credit Line No
Reserve Fund No
How many months does reserve cover? --

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

Short Term Solvency

Fiscal Year 2016 2015 2014
Current Ratio: Current Assets/Current Liabilities 10.78 13.88 7.73

Long Term Solvency

Fiscal Year 2016 2015 2014
Long-term Liabilities/Total Assets 22% 24% 25%

CEO/Executive Director/Board Comments

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Foundation Comments

Financial summary data in the charts and graphs above is per the organization's IRS Form 990s.  Contributions from foundations and corporations are listed under individuals when the breakout was not available.

Documents


Other Documents

No Other Documents currently available.

Impact

The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.


1. What is your organization aiming to accomplish?

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2. What are your strategies for making this happen?

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3. What are your organization’s capabilities for doing this?

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4. How will your organization know if you are making progress?

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5. What have and haven’t you accomplished so far?

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