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Charity Guild, Inc.

 PO Box 4856, 501 Main Street, P.O. Box 4856
 Brockton, MA 02303
[P] (508) 510-9166
[F] (508) 699-4360
www.thecharityguild.org
mmolyneux76@gmail.com
Michael Molyneux
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INCORPORATED: 1971
 Printable Profile (Summary / Full)
EIN 04-2622200

LAST UPDATED: 12/30/2016
Organization DBA --
Former Names The Guild of Catholic Charities of the Old Colony Area, Inc, (1994)
Guild of the Greater Brockton Catholic Charities Center, Inc. (1977)
Organization received a competitive grant from the Boston Foundation in the past five years No

Summary

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Mission StatementMORE »

The Guild was founded in 1971 by a group of 17 concerned women. At that time, Brockton was experiencing a decline of its predominant industries, footwear and textile manufacturing. The economic downturn resulted in many basic needs going unmet, and the Guild responded directly by providing food and clothing to the needy.
The official mission of The Charity Guild is to provide basic and necessary services to those unable to meet their primary needs of food, clothing and household goods.

Mission Statement

The Guild was founded in 1971 by a group of 17 concerned women. At that time, Brockton was experiencing a decline of its predominant industries, footwear and textile manufacturing. The economic downturn resulted in many basic needs going unmet, and the Guild responded directly by providing food and clothing to the needy.
The official mission of The Charity Guild is to provide basic and necessary services to those unable to meet their primary needs of food, clothing and household goods.

FinancialsMORE »

Fiscal Year July 01, 2012 to June 30, 2013
Projected Income $440,500.00
Projected Expense $439,500.00

ProgramsMORE »

  • Emergency Clothing and Household Goods
  • Emergency Free Food Pantry
  • Family Day at the Museum
  • Food for the Elderly

Revenue vs. Expense ($000s)

Expense Breakdown 2013 (%)

Expense Breakdown 2012 (%)

Expense Breakdown 2011 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview

Mission Statement

The Guild was founded in 1971 by a group of 17 concerned women. At that time, Brockton was experiencing a decline of its predominant industries, footwear and textile manufacturing. The economic downturn resulted in many basic needs going unmet, and the Guild responded directly by providing food and clothing to the needy.
The official mission of The Charity Guild is to provide basic and necessary services to those unable to meet their primary needs of food, clothing and household goods.

Background Statement

Brockton, MA,was once the world’s leading producer of footwear, with 15,000 workers employed in its shoe factories. But the long decline of the local shoe and textile industries left many human casualties, who often lacked basic needs of food and clothing. So in 1971, 17 community-minded women– in what is known as the City of Champions--banded together to address this crisis and establish the agency that later was named The Charity Guild. The Guild celebrated 40 years of service last fall, honoring several of the surviving founders. The mission to provide basic and direct service remains unchanged.The founders started by bringing groceries and clothing from their own homes to give to needy families. The Guild opened a food pantry that is now open three days a week, obtained 501c3 status and added a thrift shop that is now open six days. The Thrift Shop will give two complete outfits to clients with a referral. Our pantry served more than14,000 people in 2011, and the demand continues to grow.Half of our adult clients are unemployed, many are disabled and some are homeless. Many are immigrants: 31% of clients identify themselves as Cape Verdean and 16% as Haitian. Some 95% are from Brockton though we also serve the neighboring towns.

This past Thanksgiving, we distributed 200 turkeys and gave hams at Christmas time. In 2002 The Guild bought a former card shop to be its new headquarters at 501 Main Street in the middle of Brockton. Three years later, the Guild was recognized for its work by inclusion in The Catalogue for Philanthropy, a collection of outstanding Massachusetts charities. The Catalogue said of us: “This is pretty basic stuff in philanthropy, done simply and superbly well. If you’re interested in getting back to basics, here is a great way to do it.” In 2009 we added programs for children and the elderly. The Charity Guild is unusual in being a membership organization; the original group has grown to nearly 200. Our board of 20 is hands-on and works closely with the paid staff – which numbers only 1 full-timer and 8 part-timers. We rely heavily on our approximately 30 volunteers. Through our history the Guild has maximized our impact with limited resources.

Impact Statement

ACCOMPLISHMENTS

*  To better address the needs of our elderly clients, The Guild in 2009 began offering monthly delivery of groceries to the homebound elderly. The program began slowly because our general manager has made a site visit to each household to assess the situation. But in 2011, we roughly doubled the population served, to 40, thanks to good referrals and a skillful new driver.

*  The Guild in 2011 for the first time participated in the Americorps VISTA program and hired a VISTA worker who started work in Feb. 10, 2012. The Guild’s executive director participated in VISTA supervisor training and found the experience inspiring.

·     * The Guild established its first advisory council, which meets twice a year with the executive director and a liaison from the board.

 

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*  The Guild participated in the first citywide toy drive in Brockton, collaborating with several other agencies and giving some 300 of our clients the chance to do a simple signup at the Guild and go to a central location three days before Christmas and pick up toys for their children.

*  The day-in, day-out provision of food in the pantry is an accomplishment in itself. In 2011, 5,485 registered clients were served in the pantry, which is open for two hours on Tuesday, Wednesday and Thursday. In November, we had a staggering number of 697, averaging more than 60, or one every two minutes, on each pantry day. Counting family members in the household, we served a total of 14,072 people in need.

 

GOALS

*   The Guild plans this spring to offer nutrition education to its clients for the first time, a four-session course on preparing healthy low-cost meals for the family. We have been promised an instructor from the University of Massachusetts extension and a location from a Brockton business. Our goal is to achieve a good turnout from our clients, many of whom struggle just for the necessities of life.

*  Even though we have been serving Brockton for 40 years, many people in the city do not know about us. We want to get a higher profile, and become known to new group of people, through better use of Facebook and other new media.

*  We would like to make new and stronger connections with potential collaborators, like Masssasoit Community College.

*  We would like to add at least 10 new volunteers and enhance their experience at the Guild to promote long-term retention.

*  We would like to make our building more appealing to clients and workers alike. The grim façade above the front door and windows of the building -- overhanging the people who wait in line outside – could be brightened with a mural that expresses the theme of community. Our drab waiting room could be refurbished and enhanced with a large, permanently anchored, toy.


Needs Statement

·       We need more unrestricted financial support. Like many charities, we have funders to be more enthusiastic about special projects than operating expenses, like our mortgage, maintenance and oil bills.

·       We need more volunteers, especially for our food deliveries to the elderly,

·       We need younger volunteers, members and board members. Their ideas and energy are invaluable to us.

·       We need a development software package. Individual donors contributed more than a third of our income in 2010-11 but it is difficult for us to track them. Never has The Charity Guild had a comprehensive fundraising software program. Instead, information about our donors – patched together since 1971 – resides in three separate data bases. Our primary list of members is just an Excel spreadsheet. Lists are maintained by several individuals and are difficult to coordinate. There is no quick, easy way to check a donor’s history.

 

·       We need a better grasp of current technology in fund-raising and administration for nonprofits.


CEO Statement

I look forward to coming to work each day for The Charity Guild. I am proud to be the public face of an agency that was founded out of deep concern for the less fortunate and that has kept that spirit alive for 40 years. I like to say that the Guild is the largest nonsectarian food pantry in Brockton. Being independent, we can be flexible and respond quickly to the needs of our clients. Recognizing that merely giving out food and clothes is an incomplete response to poverty, we are moving toward caring for the whole person. The nutrition class we plan for this spring is a bold step for us that derives naturally from our background in providing food.

With one full-time paid employee, we are a lean organization that devotes nearly 90% of our budget to direct client service. Our volunteers see the immediate impact of what we do every day and our donors are invited to see the same.


Board Chair Statement

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Geographic Area Served

SOUTHEAST REGION, MA

We consider it our mission to serve the city of Brockton and the neighboring towns of Avon, Bridgewater, East Bridgewater, Easton, Randolph, Stoughton, West Bridgewater and Whitman. But we do not turn any needy person away.

Organization Categories

  1. Food, Agriculture & Nutrition - Food Banks, Food Pantries
  2. Human Services - Emergency Assistance (Food, Clothing, Cash)
  3. Human Services - Thrift Shops

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

No

Programs

Emergency Clothing and Household Goods

This program provides free clothing -- and occasionally small household items -- from our Thrift Shop to people who are homeless, victims of domestic violence and in shelters with their children, and/or victims of fire or other disasters. Those with a referral from another agency can take home two outfits.

Budget  10000 per year
Category  Human Services, General/Other Personal Goods & Services
Population Served Unemployed, Underemployed, Dislocated At-Risk Populations Poor,Economically Disadvantaged,Indigent
Program Short-Term Success 

The program provided clothing to 223 adults and 91 children in 2011. All these people will be better able to cope with the challenges of their lives.

Program Long-Term Success  This program has a huge impact on children, the elderly, the homeless, the recently unemployed and the disabled.
Program Success Monitored By 

As in the food pantry, the thrift shop keeps a precise tabulation of clients served.

 

Examples of Program Success  Not available.

Emergency Free Food Pantry

Our Food Pantry provides groceries and some personal care items  to those in need of food. Clients may return every two months. A single person will receive two bags, one containing staples like pasta and soup and the other containing meat, produce and dairy products when available. A client with children or elderly family members at home will get additional bags. Some of this food might be selected for the needs of children or elderly people on low-salt or low-sugar diets.

 
 
Budget  $242,000.00
Category  Food, Agriculture & Nutrition, General/Other Food Distribution
Population Served Poor,Economically Disadvantaged,Indigent Unemployed, Underemployed, Dislocated At-Risk Populations
Program Short-Term Success 

We expect to duplicate last year’s performance of accommodating more than 5,000 people walking into the pantry and a total of 18,000 family members served.

 

Program Long-Term Success  Our food pantry served 18,000 individuals in the past year, and the need continues, with many clients who have never used a food pantry before. In January 2012, a fairly typical month, we had 72 new clients and 25 homeless people. 
Program Success Monitored By 

The food pantry keeps a meticulous tabulation of clients served. New clients must present proof of identify and proof of residency and bring them to subsequent visits. Each visit is entered into a computer and the numbers and demographics can be tabulated.

Examples of Program Success 

Cecelia Hatch is a young mother who immigrated to the Brockton area from Honduras.  When her husband lost his job, she made use of the services of the food pantry. Now that their economic situation has improved, Mrs. Hatch is in a position to give back. She frequently makes a round trip from Brockton to Holbrook to pick up donated bread, and is a regular volunteer in the pantry.


Family Day at the Museum

A collaboration between The Charity Guild and the Children’s Museum in Easton, MA, lets children use their imagination and prepare to become lifelong learners. On four or five Saturday mornings for the past two years, children and parents who are clients of The Guild have had the opportunity to ride buses from The Guild to the museum for two hours of creative play and an activity -- directed by museum staff -- in art, science or crafts. All the children are low-income, nearly all are from Brockton and some probably never have been inside a museum before. In 2011, a total of 200 adults and children (some of them repeat visitors) attended the five sessions.

 

Budget  $800.00
Category  Arts, Culture & Humanities, General/Other Museums
Population Served Children Only (5 - 14 years) Poor,Economically Disadvantaged,Indigent At-Risk Populations
Program Short-Term Success 

This program has been popular among our clients and reminds people that the Charity Guild recognizes the great need for family activities in our area.

Program Long-Term Success 

We hope to see over the years a number of children who will take a crucial next step academically – accept a challenge -- because of something they remembered about the museum.

 

Program Success Monitored By 

The Children’s Museum, longtime partners and friends of The Charity Guild, closely monitors participation.

 

Examples of Program Success 

We feel that the value of this program, and the virtues of agency collaboration, are recognized in our community. We saw this when the Children’s Museum recently lost some funding that used to cover the bus rides (about $190 for a round trip) The Charity Guild endeavored to find a benefactor. It did not take long for HarborOne Credit Union to donate $500, covering most of what was necessary.

 


Food for the Elderly

To better serve our growing number of elderly clients (12% of the total in 2010-11), the Guild has begin home delivery of groceries to senior clients who are homebound. They receive food once a month instead of the usual two-month wait and their number has grown to 40. The program is tailored to the elderly who have dietary limitations because of high blood pressure, diabetes or other conditions. In total, the Guild must spend about $20,000 out of pocket a year for these special foods, either for home delivery or for clients who come into the pantry. These are items that are not usually donated.
Budget  $20,000.00
Category  Food, Agriculture & Nutrition, General/Other Food Distribution
Population Served Elderly and/or Disabled Aging, Elderly, Senior Citizens Poor,Economically Disadvantaged,Indigent
Program Short-Term Success 

This program has made a tremendous, positive impact on the health of our elderly clients and Makes the point that everyone deserves healthful, nutritious food, especially the most vulnerable in our society.

Program Long-Term Success 

We believe this program will add to the quality – and also quantity – of life for elderly people in and around Brockton. They will be better able to maintain their independence, enjoy better health and enrich their community for more years to come.

 

Program Success Monitored By 

The program is closely monitored by the general manager of the Guild, who personally visits each household where an application has been made.

Examples of Program Success  Two years ago, says Dorothy Lincoln, who rents a small house in Brockton, “I was out putting up fences.” But she developed a blood clot, followed by severe arthritis, and now, she says, “I can’t get out and do anything. I’m crippled and I’m crawling.” She has an electric wheelchair that she can’t use outside the house because there is no ramp. At age 81, she wants to move to a more suitable home. But for now, she is grateful for a vital connection to the outside world: she is one of 40 homebound elderly people who receive a monthly delivery of groceries from The Charity Guild. She is grateful for the food and the friendly visit. “They are very nice,” Mrs. Lincoln says, “and it helps me out.

CEO/Executive Director/Board Comments

As can be seen from the program list above, The Charity Guild is branching out into new areas. We are trying to nurture the mind and heart as well as the body. As with any change, the challenge is to accustom people to new ways of doing things, be they clients, staff or volunteers. Our forthcoming nutrition class, as one change, is both a challenge and an opportunity. I am warned that getting people to turn out will be difficult. (Our clients also speak many languages.) But I think this offering will cause people to view the Guild in a new, more positive way.

Our supporters, members and volunteers are aging, as the original nucleus of the Guild has to some extent moved to suburban towns or other regions. The generation that followed may not have the same commitment to the inner city of Brockton. As it happens, our client base is aging as well.

So we hope to spread the word about The Charity Guild in new ways and find people of good will, perhaps a little farther afield, who will applaud our mission and help us carry it out.

Management


CEO/Executive Director Mr. Michael Molyneux
CEO Term Start July 2010
CEO Email michael@thecharityguild.org
CEO Experience

 

Before switching to a career in fund-raising and nonprofit management, Michael Molyneux was an editor at The New York Times for 23 years and an occasional contributor of articles to the paper. He participated in Pulitzer Prize winning coverage of 9-11 as a writer of three profiles of World Trade Center victims. He began his fund-raising work as the volunteer class agent for his class at Regis High School in New York City. He went to earn degrees at Princeton University and Stanford University. After moving to Massachusetts in 2005, he wrote articles for The Boston Globe and publications of Boston College. He then wrote grant proposals for the Notre Dame Education Center in South Boston and the Children’s Museum in Easton, MA. He held fund-raising positions at the Guidance Center in Cambridge and Boston Medical Center. At House of Hope in Warwick, RI, a provider of transitional housing for the homeless, he not only wrote grants but also helped stage events and obtain sponsors. He has also worked on events for the Rotary Club in Sharon, MA, and the Father Bullock road race in Sharon, serving five years on the race committee.

He is a member of the Association of Fundraising Professionals and has belonged to the Massachusetts and Rhode Island chapters. He lives in Sharon with his wife, a physician, and their three college-age children.

Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
Ms. Nancy Gustafson July 2008 June
Ms. Patricia Gates-Macchioni July 2006 --

Senior Staff

Name Title Experience/Biography
Ms. Lynne Stent Manager --

Awards

Award Awarding Organization Year
-- -- --

Affiliations

Affiliation Year
-- --
Member of state association of nonprofits? No
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

The Charity Guild is pleased to work with other agencies, private companies or government bodies that share our vision. We belong to the Brockton Area Hunger Network and are active in the Metro South Chamber of Commerce. We see collaboration as a way to overcome scarcity of resources and to bring in fresh ideas. Two of our current projects include collaborators: the Children's Museum in Easron and the UMass Extension. In recent years we have worked with Old Colony Elder Services, the Brockton Rox baseball club and the Brockton Public Library, among others.

CEO/Executive Director/Board Comments

The Charity Guild has faced the challenge of having a small professional staff. As an example, from 2008 to 2010, the chairwoman had the additional responsibility of executive director. Because of situations like this, the Guild has lagged in setting many necessary policies like performance reviews. The agency is well positioned to improve this situation, with the executive director having spent a year and a half on the job and having added a VISTA member to be the development and communication assistant.

Foundation Comments

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Staff Information

Number of Full Time Staff 1
Number of Part Time Staff 8
Number of Volunteers 21
Number of Contract Staff 0
Staff Retention Rate % 1%

Staff Demographics

Ethnicity African American/Black: 1
Asian American/Pacific Islander: 0
Caucasian: 8
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 6
Male: 3
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? No
Organization has Strategic Plan? No
Years Strategic Plan Considers --
Management Succession Plan No
Business Continuity of Operations Plan No
Organization Policies And Procedures Under Development
Nondiscrimination Policy Yes
Whistle Blower Policy No
Document Destruction Policy No
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit --
State Registration --

Risk Management Provisions

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Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency No N/A
Senior Management Formal Evaluation and Frequency No N/A
Non Management Formal Evaluation and Frequency No N/A

Governance


Board Chair Ms. Nancy L. Gustafson
Board Chair Company Affiliation Community Volunteer
Board Chair Term Sept 2016 - Sept 2018
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term Sept 2012 - Sept 2014

Board Members

Name Company Affiliations Status
Rep. Geraldine Creedon Mass. House of Representatives Voting
Mrs. Patricia Dykeman Community Volunteer Voting
Mrs. Katherine Feodoroff City of Brockton Voting
Ms. Arlene Giannaros Retired Voting
Mrs. Nancy Gustafson Retired Voting
Mrs. Barbara J. Janelli Retired Voting
Mrs. Marijo Martin Retired Voting
Mr. John Murphy Advertising, Marketing & Graphic Design Professional Voting
Dr. Laura Murphy Harvard Vanguard Medical Associates Voting
Mrs. Diane Nadeau Community Volunteer Voting
Atty. Susan Nicastro Self-employed Voting
Mrs. Suzanne O'Donnell Community Volunteer Voting
Mrs. Diane Tasho Prince Retired Voting
Ms. Brenda Smith-Burke Blue Hills Regional Technical School Voting
Mrs. Stephanie Spencer Community Volunteer Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
Ms. Kristen Bouchaiba Community Volunteer Voting
Ms. Cecelia Hatch Kindred Hospital Voting
Ms. Patty Moreland Martins & Associates Real Estate Voting

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 20
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 1 Cape Verdean
Gender Female: 16
Male: 5
Not Specified 0

Board Information

Board Term Lengths 2
Board Term Limits --
Board Meeting Attendance % 64%
Written Board Selection Criteria No
Written Conflict Of Interest Policy No
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Constituency Includes Client Representation No

Standing Committees

  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Human Resources / Personnel
  • Volunteer

CEO/Executive Director/Board Comments

We need to produce a handbook for board members that includes a conflict-of-interest policy, among others. We need to attract board members with skills in finance, marketing and information technology. Every new board member should be assigned to a committee. We also need to recruit board members who look more like our clients.

Foundation Comments

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Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2013 (%)

Expense Breakdown 2012 (%)

Expense Breakdown 2011 (%)

Fiscal Year July 01, 2012 to June 30, 2013
Projected Income $440,500.00
Projected Expense $439,500.00
Form 990s

2013 Form 990

2012 Form 990

2011 Form 990

2010 Form 990

2009 Form 990

2008 Form 990

Audit Documents

2013 Audited Financials

2012 Audited Financials

2011 Audited Financials

2010 Audited Financials

2009 Audited Financials

2008 Audited Financials

IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2013 2012 2011
Total Revenue $506,157 $466,891 $423,170
Total Expenses $517,187 $430,601 $404,738

Prior Three Years Revenue Sources

Fiscal Year 2013 2012 2011
Foundation and
Corporation Contributions
$65,216 $81,652 $62,250
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- --
Individual Contributions $21,415 $14,737 $14,203
Indirect Public Support -- -- --
Earned Revenue $72,974 $68,367 $68,780
Investment Income, Net of Losses -- -- --
Membership Dues $2,350 $2,670 $3,165
Special Events $99,872 $83,880 $80,024
Revenue In-Kind $244,330 $215,585 $194,748
Other -- -- --

Prior Three Years Expense Allocations

Fiscal Year 2013 2012 2011
Program Expense $424,869 $358,204 $328,208
Administration Expense $72,923 $61,045 $56,621
Fundraising Expense $19,395 $11,352 $19,909
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 0.98 1.08 1.05
Program Expense/Total Expenses 82% 83% 81%
Fundraising Expense/Contributed Revenue 10% 6% 13%

Prior Three Years Assets and Liabilities

Fiscal Year 2013 2012 2011
Total Assets $389,518 $411,442 $385,161
Current Assets $97,239 $113,523 $81,602
Long-Term Liabilities $123,882 $123,882 $134,805
Current Liabilities $264 $11,158 $10,244
Total Net Assets $265,372 $276,402 $240,112

Prior Three Years Top Three Funding Sources

Fiscal Year 2013 2012 2011
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy Income Only
Percentage(If selected) --
Credit Line Yes
Reserve Fund No
How many months does reserve cover? --

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? No

Short Term Solvency

Fiscal Year 2013 2012 2011
Current Ratio: Current Assets/Current Liabilities 368.33 10.17 7.97

Long Term Solvency

Fiscal Year 2013 2012 2011
Long-term Liabilities/Total Assets 32% 30% 35%

CEO/Executive Director/Board Comments


 
 
 
 
 
 

Foundation Comments

Financial summary data in the charts and graphs above is per the organization's audited financials. The functional expense breakout was provided by the nonprofit's staff for fiscal years 2013, 2012 and 2011.

Documents


Other Documents

No Other Documents currently available.

Impact

The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.


1. What is your organization aiming to accomplish?

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2. What are your strategies for making this happen?

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3. What are your organization’s capabilities for doing this?

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4. How will your organization know if you are making progress?

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5. What have and haven’t you accomplished so far?

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