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Organization DBA Little Brothers
LBFE
Former Names Little Brothers of the Poor (1979)
Organization received a competitive grant from the Boston Foundation in the past five years No

Summary

Mission StatementMORE »

Little Brothers-Friends of the Elderly is a nonsectarian, nonprofit volunteer-based organization committed to relieving isolation and loneliness among the elderly.  We offer, to people of good will, the opportunity to join the elderly in friendship and celebration of life..

Mission Statement

Little Brothers-Friends of the Elderly is a nonsectarian, nonprofit volunteer-based organization committed to relieving isolation and loneliness among the elderly.  We offer, to people of good will, the opportunity to join the elderly in friendship and celebration of life..

FinancialsMORE »

Fiscal Year Oct 01, 2016 to Sept 30, 2017
Projected Income $434,200.00
Projected Expense $434,200.00

ProgramsMORE »

  • LBFE Elder Services

Revenue vs. Expense ($000s)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview

Mission Statement

Little Brothers-Friends of the Elderly is a nonsectarian, nonprofit volunteer-based organization committed to relieving isolation and loneliness among the elderly.  We offer, to people of good will, the opportunity to join the elderly in friendship and celebration of life..

Background Statement

Opening our Boston doors in 1979, Little Brothers strives on a daily basis to improve the lives of our low-income isolated elderly women and men.  Based on our founders philosophy of 'flowers before bread' - of the importance of meeting the emotional as well as the physical needs of our old friends - our programs aim to relieve loneliness while providing the support these elders need to continue to live independently. 
In post World War II Paris,  Armand Marquiset, our founder, set out to help in the process of rebuilding his city by reaching out to the population that he felt was most vulnerable: the elderly poor.   Stripped of family and resources during the occupation and without the safety net of non-existent local or national social service programs, these elders were struggling to live day to day.  Marquiset set out to provide meals, and as importantly he provided companionship: he reminded the elders that they were not alone and forgotten, but had people who cared for and about them. 
In 1946 Armand Marquiset set out to provide a sense of family to elders who had no one left.  Today, in 2017, we work toward the same goal - to be family and friends for elders who thought that they had no one left to turn to in time of loneliness and need.
Little Brothers-Boston is a small office of 4 staff members, but with a army of over 900 volunteers we will touch the lives of 1150 of our city's low-income elders.

Impact Statement

With our focus on alleviating loneliness, our staff of 4 people was able to bring together over 900 volunteers and positively touch the lives of 1146 poor and isolated elderly women and men.  In addition to almost 16,000 in-person and phone visits, we provided 5633 meals and 124 medical escorts, hosted over 200 events in various subsidized elder housing buildings, and our volunteers gave 15,686 hours of companionship and services to the elders who turned to us.
 

Needs Statement

> Perhaps the greatest need is for name recognition.  Though LBFE has been in Boston for 33 years, we find ourselves relatively unknown to service providers, to elders, to potential volunteers and potential donors.  This negatively affects all of our programs.
> Volunteers with daytime availability are always in short supply, limiting our ability to provide needed medical escorts.
> A dedicated Fundraiser and Outreach Worker: 

CEO Statement

I received a phone call recently that, for me, sums up what makes Little Brothers different.

‘You saved my mother’s life!’

Not exactly the way a phone call normally begins, but in this case it was understandable.

A couple of days earlier we got a call from 95 year old Ethel who was not feeling well and really needed help to get to her doctor’s office. The problem was that the appointment was just 2 hours away! After quickly shuffling a couple of things around we were able to take her.

By the time we got her to the doctor’s office Ethel was feeling much worse and had become nauseous. It was quickly determined that fluid was building up in her lungs and she needed to go the emergency room. At that point an ambulance was called, and Ethel was soon set up in a hospital room. But the drama of the afternoon was not quite complete. 

At about noon that day, shortly after we had picked Ethel up, a large portion of the Back Bay, including Ethel’s apartment, lost power: had we not been able to help, Ethel would have been trapped in her building at the same time as she was becoming very ill. The quote above came from Ethel’s daughter, who lives in New York: she had been on the phone with the doctor and called to thank us and let us know just how vital our service was for her mother.

I am relieved to say that not all of the calls we receive on a daily basis are matters of life and death, but Ethel’s story brings home the great importance of having someone in your life that you can trust and turn to in time of need. Most of our elderly friends turn to us when they are feeling lonely and isolated, and last year we provided almost 22,000 home and phone visits: but we also provided 242 medical and prescription escorts, and over 5,000 meals through our food pantry and various meal programs. 

While we may not be saving lives every day, we are improving the lives of our elderly friends and neighbors! Building ties of friendship and trust with our elderly friends is what allows us to provide the emotional and physical support that they need and deserve – and I believe that this unique approach is what sets Little Brothers apart for other organizations.

- Martha Guérin, Executive Director


Board Chair Statement

I am privileged to work with the amazing staff at Little Brothers, and with my fellow Board members. With very limited financial resources we continue to provide excellent and needed programs to Boston’s forgotten elders. 

First becoming involved with fundraising events in 1987, I have been fortunate to have met some amazing elders. I am also very happy to have been able to introduce my 2 daughters and my wife to the organization: all of us have grown from our experiences and without question take away more than we give to these wonderful elders.

The ongoing challenge I and the Board face is to bring on new volunteers at the board level – individuals able to see the vital need for our programs, ready to provide leadership and support to the staff, and ready to invest themselves, emotionally and financially, in the year round efforts to improve the lives of our elderly friends.


Geographic Area Served

City of Boston- Citywide (Indiv. neighborhoods also listed)

Allston/Brighton
Back Bay
Beacon Hill
Charlestown
Dorchester
Downtown
East Boston
Fenway
Hyde Park
Jamaica Plain
Mattapan
Mission Hill
North End
Roslindale
Roxbury
South Boston
South End
West Roxbury
 

Organization Categories

  1. Human Services - Senior Centers/Services
  2. Food, Agriculture & Nutrition - Food Programs
  3. Health Care - Emergency Medical Services & Transport

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

No

Programs

LBFE Elder Services

Little Brothers programs are offered free of any charges to elders without benefit of family or adequate social supports. In order to best attack the problem of isolation and loneliness, we have a comprehensive approach to building supportive relationships: one on one, and peer group.  The following programs are offered: Intergenerational Matching Program, bringing elders and volunteers together in one-on-one friendly and supportive relationships; Holiday Visitation/Meal Programs, providing companionship and nutritious home delivered meals on 6 major holidays (traditionally the hardest time of the year for lonely people)  annually as well as hosting sit-down dinners; Special Events Programs, providing monthly opportunities for elders and volunteers to gather for socialization, recreation and good food; On-Call Services, providing such needed services as home-delivered food packages from our pantry, prescription and shopping escorts, and medical transportation/escorts; Telephone Reassurance Program, maintaining frequent contact with frail elders. Little Brother's staff and volunteers also advocate on behalf of the elderly friends, helping them secure services that our organization does not provide. And through our Volunteer Program we offer people the opportunity to share their lives with older persons and to offer service to their community.
Budget  $403,231.00
Category  Human Services, General/Other Senior Services
Population Served Aging, Elderly, Senior Citizens Poor,Economically Disadvantaged,Indigent Elderly and/or Disabled
Program Short-Term Success 
During the program/fiscal year we will:
>175 isolated elderly women and men participating in our Intergenerational Matching Program will receive between 5500-5800 home visits from volunteers, interns and staff.
>16,200 telephone contacts will be made to the 695 elders participating in all of our programs.
>1,400 visits, meals, food packages, and bouquets of flowers will be provided through our Holiday Programs.
>460 requests for On-Call direct services will be met, including 190 medical escorts with transportation, 70 prescription escorts and 90 requests for shopping, banking and miscellaneous escorts, and home delivery of enough staples from our food pantry for 2600 meals.
> 30 special events will be hosted, providing elders with the opportunity to socialize with other elders and volunteers, while enjoying nutritious meals.
>Between 1500-1600 volunteers will come forward to give 26,300 hours of service and friendship to our elderly friends.
 
Program Long-Term Success  Ultimately, we would love to be able to close our doors knowing that every elder has people in their lives that care for and about them.  In the interim, while we may not be able to meet every need we will provide compassion, service and friendship to each elder that turns to us.  And we strive to provide every volunteer the opportunity to give meaningful service to the community
Program Success Monitored By  --
Examples of Program Success 
Robert is a 74 yr old who lost his sight 5 years ago. Still very independent, the loss of his sight and early stages of dementia have left Robert somewhat paranoid, refusing to accept services.  His refusal was threatening his housing status and his ability to remain independent.  We became involved 2 years ago and by consistently being there for him, inviting him to events,  maintaining frequent contact and matching him with a very patient volunteer, Robert began to trust us and through us began to accept services, including some home care and the legal assistance he needed to maintain his apartment.
In Fiscal 2011:
>173 matched elders benefited from 5577 home visits
>2730 meals were provided through the Emergency Food pantry
>176  medical escorts, 142 prescription, banking & shopping escorts were provided
>2324 meals were provided through the Holiday & Special Events programs
 >693 elders benefited from 23726 personal contacts
>1583 volunteers gave 26238 hours of friendship and service.

CEO/Executive Director/Board Comments

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Management


CEO/Executive Director Ms. Nikki Therrien
CEO Term Start Dec 1991
CEO Email [email protected]
CEO Experience Mrs. Guerin has been involved with Little Brothers for most of her adult life. Having first come to the organization after college, she has served in almost every capacity from National Board member to Volunteer Coordinator, and from Secretary General of the International Federation of Little Brothers to Executive Director of the Boston office. Mrs. Guerin brings with her a wealth of knowledge, compassion, and a genuine love for the elderly men and women we serve.
Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
Mr. Daniel Dailey May 1989 July 1991
Mr. Robert Marshall June 1984 Aug 1988

Senior Staff

Name Title Experience/Biography
Mr. Scott Berry Volunteer Program Coordinator --
Mr. Rene Morrissette Assistant Director/Director of Programs 23 years of experience working with: low-income elderly women and men and with volunteers; program management, development and implementation.  Extensive experience with direct mail, creating copy for solicitation materials, and grant writing.
Ms. Alexis Seubert Elder Services Coordinator --

Awards

Award Awarding Organization Year
-- -- --

Affiliations

Affiliation Year
Affiliate/Chapter of National Organization (i.e. Girl Scouts of the USA, American Red Cross, etc.) - Affiliate/chapter 2010
Member of state association of nonprofits? No
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

--

CEO/Executive Director/Board Comments

--

Foundation Comments

--

Staff Information

Number of Full Time Staff 4
Number of Part Time Staff 0
Number of Volunteers 1,380
Number of Contract Staff 0
Staff Retention Rate % 50%

Staff Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 4
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 2
Male: 2
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Under Development
Years Strategic Plan Considers --
Management Succession Plan No
Business Continuity of Operations Plan No
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration No

Risk Management Provisions

--

Reporting and Evaluations

Management Reports to Board? N/A
CEO Formal Evaluation and Frequency Yes Tri-Annually
Senior Management Formal Evaluation and Frequency Yes Tri-Annually
Non Management Formal Evaluation and Frequency Yes Annually

Governance


Board Chair Mr. William Kimball
Board Chair Company Affiliation Janney Mongomery Scott
Board Chair Term Sept 2010 - Sept 2014
Board Co-Chair Mr. Larry Voke
Board Co-Chair Company Affiliation Boston College IT Department
Board Co-Chair Term Sept 2010 - Sept 2012

Board Members

Name Company Affiliations Status
Ms. Barbara Baker Retired, EPOCH Senior Living Voting
Mr. Andrew Bass Cardinal Shoe Corporation Voting
Mr. John Bello MASS Port Authority Voting
Mrs. Martha Guerin Little Brothers-Friends of the Elderly Exofficio
Mr. Brett Hinds Wellington Management Co. Voting
Mr. Steven Jackson Pharmaceutical Consultant Voting
Mr. William Kimball Janney Montgomery Scott Voting
Mr. Nyemba Mbekeani Genzyme Corporation Voting
Ms. Martine Taylor South Shore Habitat for Humanity Voting
Mr. Larry Voke Boston College IT Dept. Voting
Ms. Ann Wise Harvard Art Museums Voting
Mr. Jay Wozniak Cables to Go Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 1
Asian American/Pacific Islander: 0
Caucasian: 10
Hispanic/Latino: 1
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 4
Male: 8
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 90%
Written Board Selection Criteria Under Development
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Constituency Includes Client Representation No

Standing Committees

  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Finance
  • Nominating
  • Program / Program Planning

CEO/Executive Director/Board Comments

--

Foundation Comments

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Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2015 2014 2013
Total Revenue $469,824 $368,477 $476,905
Total Expenses $458,294 $453,084 $479,942

Prior Three Years Revenue Sources

Fiscal Year 2015 2014 2013
Foundation and
Corporation Contributions
$54,456 $60,602 $90,169
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- --
Individual Contributions $347,921 $197,700 $250,270
Indirect Public Support -- -- --
Earned Revenue $11,400 $11,400 $11,400
Investment Income, Net of Losses $-553 $37,541 $36,943
Membership Dues -- -- --
Special Events $8,138 $24,449 $43,961
Revenue In-Kind $46,450 $36,450 $40,200
Other $2,012 $335 $3,962

Prior Three Years Expense Allocations

Fiscal Year 2015 2014 2013
Program Expense $361,039 $370,093 $402,221
Administration Expense $73,439 $18,472 $19,690
Fundraising Expense $21,864 $61,669 $57,454
Payments to Affiliates $1,952 $2,850 $577
Total Revenue/Total Expenses 1.03 0.81 0.99
Program Expense/Total Expenses 79% 82% 84%
Fundraising Expense/Contributed Revenue 5% 22% 15%

Prior Three Years Assets and Liabilities

Fiscal Year 2015 2014 2013
Total Assets $989,546 $989,422 $1,069,297
Current Assets $470,751 $448,425 $511,816
Long-Term Liabilities $0 $0 $0
Current Liabilities $963 $12,369 $7,637
Total Net Assets $988,583 $977,053 $1,061,660

Prior Three Years Top Three Funding Sources

Fiscal Year 2015 2014 2013
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy --
Percentage(If selected) --
Credit Line No
Reserve Fund Yes
How many months does reserve cover? 9.00

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

Short Term Solvency

Fiscal Year 2015 2014 2013
Current Ratio: Current Assets/Current Liabilities 488.84 36.25 67.02

Long Term Solvency

Fiscal Year 2015 2014 2013
Long-term Liabilities/Total Assets 0% 0% 0%

CEO/Executive Director/Board Comments

--

Foundation Comments

Financial summary data in the charts and graphs above is per the organization's reviewed financial statements.

Documents


Other Documents

No Other Documents currently available.

Impact

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2. What are your strategies for making this happen?

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3. What are your organization’s capabilities for doing this?

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5. What have and haven’t you accomplished so far?

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