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Girl Scouts of Eastern Massachusetts, Inc.

 420 Boylston Street, Suite 505
 Boston, MA 02116
[P] (617) 482-1078
[F] (617) 482-9045
www.gsema.org
[email protected]
Michelle Harris
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INCORPORATED: 2008
 Printable Profile (Summary / Full)
EIN 04-2703281

LAST UPDATED: 05/20/2019
Organization DBA Girl Scouts of Eastern Massachusetts
GSEMA
Former Names Girl Scouts of Spar and Spindle Council (2008)
Girl Scouts Patriots' Trail Council (2008)
Girl Scout Council of Southeastern Massachusetts (2008)
Organization received a competitive grant from the Boston Foundation in the past five years No

Summary

Mission StatementMORE »

Girl Scouts builds girls of courage, confidence and character, who make the world a better place.
 

Mission Statement

Girl Scouts builds girls of courage, confidence and character, who make the world a better place.
 

FinancialsMORE »

Fiscal Year Oct 01, 2016 to Sept 30, 2017
Projected Income $13,514,707.00
Projected Expense $13,679,906.00

ProgramsMORE »

  • Campership
  • FaB Factor
  • Girls Building Self-eSTeEM initiative

Revenue vs. Expense ($000s)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview

Mission Statement

Girl Scouts builds girls of courage, confidence and character, who make the world a better place.
 

Background Statement

For more than 100 years, Girl Scouts has been delivering diverse leadership development programming to girls of all ages, abilities, and interests. Girl Scouts of Eastern Massachusetts is a non-profit chartered chapter of Girl Scouts of the USA (GSUSA). Girl Scouts of Eastern Massachusetts (GSEMA) was incorporated in 2008 when three local independent councils (Spar and Spindle, Patriots Trail and Southeastern Massachusetts) merged.

Today, GSEMA serves approximately 32,000 girls in grades K-12 and 15,000 adult volunteers across 178 communities in eastern Massachusetts each year, establishing GSEMA as the 10th largest Girl Scout council in the country based on membership. Girl Scouts at GSEMA participate in a wide variety of programs, including volunteer-led troops, staff-led and community-based programs, independent activities, community service projects, summer camps, and much more.

Impact Statement

Top accomplishments from the past year:

1)  Strengthened our customer service platform and operating systems to provide effective, streamlined volunteer and membership support.

2)  Became the 10th largest Girl Scout council in the country, and largest in New England. 

3)  Provided more than $134,000 in financial assistance to allow 455 girls with financial need to participate in Girl Scout camps, including school vacation camp in April and summer camp at our seven camp properties across eastern Massachusetts and southern New Hampshire.

4)  Designed a new module for our community-based FaB Factor program serving 3,000 girls in underserved communities. The new Outdoor/Environmental Education module of FaB Factor will connect girls from the mostly urban FaB Factor communities with the natural world around them, including at our camp properties.


Priority goals for the current year:

1)  Ensure sustainability by increasing girl membership and adult volunteer involvement, and providing a combination of training, leadership opportunities and acknowledgement that leads to long-term engagement.

2)  Diversify and augment revenue streams to decrease reliance on product sales.

3)  Continue to foster an environment of inclusion to make Girl Scouts accessible and inclusive for all girls and girls' family members, regardless of any physical or developmental disabilities.

4)  Successfully deliver the new Outdoor/Environmental Education module of our community-based FaB Factor to 3,000 girls from underserved communities.

5) Provide financial assistance to girls who would not otherwise be able to participate in troops, Girl Scout activities and events, and Girl Scout camps. 

Needs Statement

FaB Factor: The FaB Factor program serves girls grades K-12 from 17 under-served communities in eastern Massachusetts. FaB Factor was developed with a belief that with a targeted curriculum, consistent access to caring adults, and the implementation of the Girl Scout Leadership Experience, a measurable difference can be made in the lives of young girls.
This initiative provides free out-of-school time programming from September to June for at least one hour per week with select summer opportunities also available. The program offers four themed modules (Health and Wellness; Finance and Business; science, technology, engineering, and math (STEM); and Outdoor/Environmental Education) to focus programming and provide all girls with a wide variety of subjects to explore across each year of programming.

Campership Fund: Each year GSEM receives many applications from families for financial assistance for their girl to attend one of our camps.  In summer 2016, GSEM provided financial assistance totaling more than $134,000 to more than 450 girls whose families could not fully pay for a Girl Scout camp experience. 

S.H.A.R.E. Annual Fund: Donations to the annual fund “Support Her Activities, Resources and Experiences (S.H.A.R.E.),” fund programs, training and services for the 35,000 girls we serve and the 15,000 adult volunteers who help us deliver programming to girls. Donations help to bridge the gap between fees charged (approximately 3% of actual program costs) and actual program costs.  S.H.A.R.E. subsidizes program fees to keep them cost-effective, fund ongoing program and safety training for volunteers, ensure our camp properties are safe and well maintained, and provide financial assistance to girls as needed.


CEO Statement

As the largest girl serving organization in Massachusetts with one of every seven girls participating in Girl Scouts, Girl Scouts of Eastern Massachusetts serves more than 35,000 girls in 178 cities and towns in eastern Massachusetts. We provide a powerful leadership experience, helping girls develop the tools of courage, confidence and character to build meaningful lives.

Our more than 15,000 dedicated volunteers are outstanding role models and sources of support and encouragement for girls, setting examples through community service and helping to make the world a better place.  Our leadership development programs are transforming the lives of girls every day.   Through exciting girl-led programs and community volunteerism, girls are discovering who they are and how to reach their full potential.  They are connecting with others who come from diverse backgrounds and experiences and together they are taking action to make the world a better place. Whether it’s innovative programming in science, technology or the environment, whether it’s camping, financial literacy, creative arts, or career exploration … Girl Scouts makes a difference!

Our commitment is that Girl Scouting be accessible and affordable for all girls. In order to keep our membership and program fees low, we need the support of individuals, foundations and corporations to invest in these girls and in their futures. Over 82% of every dollar we raise goes directly to girl programs and activities. We provide financial assistance so all girls can be part of Girl Scouting.  

We are moving at the speed of girls – fast-forward – to build the next generation of women leaders. With your help, we can make this happen.


Board Chair Statement

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Geographic Area Served

CAPE &ISLANDS REGION, MA
METROWEST REGION, MA
Northeast Massachusetts Region
Southeast Massachusetts Region
Greater Boston Region-All Neighborhoods
178 communities in Eastern Massachusetts, from the New Hampshire border to the north and including Cape Cod and the Islands to the south.

Organization Categories

  1. Youth Development - Girls Scouts of the U.S.A
  2. Youth Development -
  3. -

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

No

Programs

Campership

Every summer, Girl Scouts of Eastern Massachusetts provides camperships (financial assistance to attend camp) to more than 400 girls who do not have the financial means to attend camp otherwise. Camp programming is provided at 7 day and/or resident camp properties and girls enrolled will receive the opportunity to explore a variety of activities including high/low ropes courses, sailing, swimming, art programs, science/ nature explorations, music, hiking, campfire cooking, wilderness survival, biking, backpacking and much more.  Camp also offers Counselor-in-Training (CIT) programs for older girls and camp counselor internships for CIT graduates. Girls who receive funding will have the opportunity to attend one of the following camps:

·        Maude Eaton Camp in Andover, MA (Day Camp)

·        Camp Favorite in Brewster, MA (Day/Resident Camp)

·        Camp Wind-in-the-Pines in Plymouth, MA (Day/Resident Camp)

·        Camp Rice Moody in Reading, MA (Day Camp)

·        Camp Cedar Hill in Waltham, MA (Day Camp)

·        Camp Wabasso in Bradford, NH (Resident Camp)

·        Camp Runels in Pelham, NH (Day/Resident Camp)

Budget  $175,000.00
Category  Youth Development, General/Other Youth Leadership
Population Served K-12 (5-19 years) Females
Program Short-Term Success 
During the summer of 2017, Girl Scouts provided 430 girls with financial aid to attend day or resident summer camp.
Program Long-Term Success 

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Program Success Monitored By 

GSEMA’s formal review measures program outcomes related to the Girl Scout Leadership Experience (GSLE), in which girls’ self-reported actions and attitudes are tracked against the Discover, Connect and Take Action components of programs. GSEM’s Council Initiatives and Research Department work closely with GSUSA’s Girl Scout Research Institute to appropriately develop and test outcomes measurements for all programming, including our camp programs. The GSLE evaluation system is used to survey girls who attend camp against 5 national Girl Scout leadership development outcomes.

Examples of Program Success 
Following camp sessions in the 2016 summer, girls' parents and guardians were surveyed. The following are a selection of responses from these close-of-camp surveys: 
  • "My child enjoyed the camp and came back more independent and mature."
  • "My daughter had the BEST experience. Best part is the confidence she gained in her swimming skills."
  • "Going through the camp experience helped her transition more easily into first grade."
50% of parents reported their daughters had increased positivity regarding their own strengths and abilities following camp, and 56% of parents reported their daughters pursued an interest in trying something new.

FaB Factor

Developed by Girl Scouts of Eastern Massachusetts (GSEM) in 2008, FaB Factor is a research-based program serving 3,000 girls in grades K-12 from underserved communities annually. The out-of-school time program provides girls from 17 predetermined communities in eastern Massachusetts with opportunities to build self-esteem, leadership development skills, and valuable life skills through educational and social developmental sessions let by trained staff. GSEM is aware that girls living in under-served communities face obstacles including violence, poverty, and lack of productive after school activities.
 
FaB Factor is provided from September through June for at least one hour per week, with select additional summer opportunities available as well. GSEM partners with accessible and familiar sites to host FaB Factor, such as local schools, community centers, and low-income apartment complexes.
Budget  $902,000.00
Category  Youth Development, General/Other Youth Leadership
Population Served Children and Youth (0 - 19 years) Females At-Risk Populations
Program Short-Term Success 

Beginning in the 2016-17 program year, GSEM will utilize pre- and post-program surveys to measure girls’ growth toward five newly-focused GSLE program outcomes that indicate progress towards the discover, connect, and take action keys to leadership:

1. Girls have confidence in themselves and their abilities, and form positive identities.

2. Girls act ethically, honestly, and responsibly, and show concern for others.

3. Girls take appropriate risks, try things even if they might fail, and learn from mistakes.

4. Girls develop and maintain healthy relationships by communicating their feelings directly and resolving conflicts constructively.

5. Girls desire to contribute to the world in purposeful and meaningful ways, learn how to identify problems in the community, and create "action plans" to solve them.

Program Long-Term Success  It is GSEM's aim for FaB Factor to act as a consistent positive process in the lives of girls who participate throughout their childhood and adolescence. Through FaB Factor, girls learn skills and lessons that may benefit them long into the future, including hard skills such as budgeting and goal-setting, and soft skills such as honesty and responsibility. 
Program Success Monitored By 

FaB Factor aims to provide girls of all ages, backgrounds, and personal circumstances with opportunities to build self-esteem, leadership skills, and self-sufficiency tools through educational and social developmental opportunities led by trained staff. Girl Scouts of Eastern Massachusetts (GSEM) measures its impact on the girls we serve based on outcomes defined in the Girl Scout Leadership Experience (GSLE) framework, as advised by Girl Scouts of the USA (GSUSA).

The GSLE focuses on ensuring girls who participate in Girl Scout programming are empowered to achieve the following three keys to leadership:

1. Discover: Girls understand themselves and their values and use their knowledge and skills to explore the world.

2. Connect: Girls care about, inspire, and team with others locally and globally.

3. Take Action: Girls act to make the world a better place.

Examples of Program Success 

During the 2015-16 program year, pre- and post-program surveys measured girls’ growth toward 15 GSLE program outcomes previously outlined by GSUSA. GSLE outcome measures are not designed to assess the physical or social environments in which girls grow up, but rather assess internal competencies such as self-confidence and responsibility that help girls overcome adversity to achieve success. On the first day of FaB Factor and at the conclusion of each module, girls answered indicator questions, such as “I am a leader to other girls,” on a five-point scale of “always” to “never.”

Following the conclusion of all four FaB Factor modules in 2015-16, outcome data was compiled to show girls’ overall growth after participating in the program. Girl Scouting is designed as a long-term program for girls in grades K-12 and outcome measurements reflect this long-term plan. In the short-term, through participation in programs like FaB Factor, any improved change over time is significant. In the 2015-16 program year, girls who participated in FaB Factor showed improvements in all 15 measured outcomes. Girls showed the following growth:

1. Developing a strong sense of self (+5.2%)

2. Developing positive values (+6.1%)

3. Practical life skills (+6.0%)

4. Seeking challenges (+6.2%)

5. Critical thinking skills (+0.5%)

6. Healthy relationships (+5.8%)

7. Cooperation and team building (+2.6%)

8. Conflict resolution (+5.9%)

9. Advancing diversity (+2.4%)

10. Connecting to community (+0.9%)

11. Identifying community needs (+6.4%)

12. Problem solving (+4.1%)

13. Advocating for self and others (+0.2%)

14. Educating and inspiring others (+1.0%)

Being empowered to act (+1.6%)

Girls Building Self-eSTeEM initiative

Girl Scouts believes that early interest and exposure to science, technology, engineering, and math (STEM) topics will increase awareness among girls and encourage them to pursue higher education and careers in these fields. GSEM created the “Girls Building Self-eSTeEM” initiative to engage more than 5,000 girls in STEM-related programs and events.

The programmatic component of this initiative also provides girls currently enrolled in the FaB Factor with STEM programs. Incorporating STEM education into the lives of these girls will give them the skills they need to prepare them for emerging careers and enable them to develop new economic opportunities for themselves, their families and their communities. Girls learn how science, technology, engineering and mathematics affect everything around them. They participate in hands-on activities and Girl Scout Take Action community projects that improve their own and others’ health, and the health of the planet. The event component of this initiative provides all girls within the Council with the opportunity to participate in STEM-related events and workshops.

Budget  $858,000.00
Category  Youth Development, General/Other Youth Leadership
Population Served K-12 (5-19 years) Females
Program Short-Term Success     
1). Provide STEM related activities to girls who are at-risk within underserved communities through the FaB Factor program.
 
2). Increase and provide STEM related programming that directly relates to the Girl Scout Leadership Experience for all girls within the 178 communities GSEM serves.
Program Long-Term Success  The long term goal for the “Girls Building Self-eSTeEM” initiative is to increase opportunities for exposure of STEM related programming to girls within eastern Massachusetts in the hopes that increased awareness will encourage girls to pursue higher education and careers in STEM related fields
Program Success Monitored By 
GSEM measures success of the initiative in several ways:
 
- Girls who participate in one-day events and programs are surveyed.
- Girls who participate in FaB Factor's STEM module are surveyed before the program year and after the module to determine progress or growth in STEM-related outcomes specifically. Current GSEM STEM-related outcomes are Sense of Self, Challenge Seeking, and Community Problem Solving.
Examples of Program Success 
    "Girls Building Self-eSTeEM" has provided thousands of girls in grades K-12 with STEM related programming. The following are girls comments:
“It was an amazing journey to know new things like how to save electricity. It matters because it inspires people to save money and not waste it. Save money, while saving the world as well."
 
“It’s important for me to learn this so that in the future I can teach my kids how to go green and they can teach their kids how to go green.”
 
“Girl Scouts has helped me learn to work as a group and get along with people.”
 

CEO/Executive Director/Board Comments

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Management


CEO/Executive Director Ms. Patricia A. Parcellin
CEO Term Start Sept 2014
CEO Email [email protected]
CEO Experience

Pat Parcellin, Chief Executive Officer since September 2, 2014, is a senior executive with more than three decades of financial industry and global operations experience, as well as seven years of nonprofit board service. Pat was at State Street Corporation for more than 20 years, most recently as director of global business reporting, responsible for cross-organizational systems to strengthen customer relationships and operational efficiencies in 26 countries. Previously, Pat spent more than a decade at Bank of New England as a senior comptroller. She also served as a member of the Investment Company Institute’s Statistical Advisory Group and Research Committee for 17 years. Pat’s nonprofit experience includes leadership roles on the UMass Amherst Foundation Board, the Boston Children’s Museum Board, Children First: UNICEF Speaker Series, and at Women Unlimited, where she has served as a mentor for women in corporations who seek to develop leadership skills. In April 2015, Pat was appointed to Governor Charles D. Baker’s Task Force to Protect MA Children Against Child Sexual Abuse. In November 2015, Pat was appointed to the Board of Directors of the Hallmark Health Visiting Nurse Association & Hospice, Inc. A graduate of the University of Massachusetts, Amherst, Pat holds a bachelor’s degree in business administration.

Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
Ms. Pam Salkovitz Jan 2014 Sept 2014
Ruth N. Bramson Feb 2008 Nov 2013

Senior Staff

Name Title Experience/Biography
Mr. James Cronan Chief Financial Officer --
Ms. Barbara Fortier Chief Operations Officer --
Ms. Cari Palmer Lord Chief Advancement Officer --
Ms. Carrie Weatherbee Chief Membership Services Officer --

Awards

Award Awarding Organization Year
-- -- --

Affiliations

Affiliation Year
-- --
Member of state association of nonprofits? Yes
Name of state association Massachusetts Nonprofit Network

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

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CEO/Executive Director/Board Comments

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Foundation Comments

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Staff Information

Number of Full Time Staff 100
Number of Part Time Staff 98
Number of Volunteers 15,000
Number of Contract Staff 0
Staff Retention Rate % --

Staff Demographics

Ethnicity African American/Black: 10
Asian American/Pacific Islander: 4
Caucasian: 153
Hispanic/Latino: 14
Native American/American Indian: 0
Other: 2
Other (if specified): 15 non-disclosed
Gender Female: 182
Male: 16
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Under Development
Organization has Strategic Plan? Under Development
Years Strategic Plan Considers 3
Management Succession Plan Under Development
Business Continuity of Operations Plan No
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy No
Document Destruction Policy --
Directors and Officers Insurance Policy --
State Charitable Solicitations Permit --
State Registration --

Risk Management Provisions

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Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually

Governance


Board Chair Ms. Tricia Tilford
Board Chair Company Affiliation Certified Public Accountant
Board Chair Term May 2016 - May 2019
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Pat Chadwick Retired --
Kelly Corwin State Street --
Tracy Curley CohnReznick, LLP --
Lynn Saunders Cutter Marketing Communications Consultant --
Elizabeth Fitzula PwC --
Heather M. Ford Corporate Learning Hub --
Anna Foster A Maven's World Lifestyle Brand --
Dee Hadley Strategic Marketing Consultant --
Selena Joe Deloitte Consulting --
Sonia Kwon Attorney --
Diane Longtin Raytheon --
Jane Lundquist Retired --
Marcia Metz Solution Development Partners --
Roc O'Connell Roc 'n' Playsets, Inc. --
Jane Puffer Dreamaker Consulting Group --
Linda Rossetti Golden Seeds, LLC --
Omar A. Saldaña Keystone Partners --
Carol Sapoznik Connections & Dots --
Linda Schuller Simmons College --
Crystal Sekerak Procter & Gamble --
Mary Shapiro Simmons School of Business --
Tricia Tilford Certified Public Accountant --

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
Maya Bode Mathur -- --
Heather Mulkerrin -- --
Elizabeth Saltzman -- --
Amiya Subramanian -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 2
Asian American/Pacific Islander: 2
Caucasian: 12
Hispanic/Latino: 1
Native American/American Indian: 0
Other: 1
Other (if specified): 4 choose not to share
Gender Female: 20
Male: 2
Not Specified 0

Board Information

Board Term Lengths --
Board Term Limits --
Board Meeting Attendance % --
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Under Development
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions --
Constituency Includes Client Representation Yes

Standing Committees

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CEO/Executive Director/Board Comments


Foundation Comments

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Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2015 2014 2013
Total Revenue $16,039,406 $12,914,897 $12,329,183
Total Expenses $13,255,043 $12,959,029 $12,613,553

Prior Three Years Revenue Sources

Fiscal Year 2015 2014 2013
Foundation and
Corporation Contributions
-- -- --
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- --
Individual Contributions $1,378,637 $753,322 $711,679
Indirect Public Support $360,271 $425,338 $460,270
Earned Revenue $13,689,089 $9,621,402 $9,576,704
Investment Income, Net of Losses $-194,680 $996,895 $939,426
Membership Dues $327,700 $347,540 --
Special Events $131,680 $159,744 $174,493
Revenue In-Kind $290,425 $430,258 $333,231
Other $56,284 $180,398 $133,380

Prior Three Years Expense Allocations

Fiscal Year 2015 2014 2013
Program Expense $10,781,468 $10,484,255 $10,285,181
Administration Expense $1,372,519 $1,526,895 $1,305,672
Fundraising Expense $1,101,056 $947,879 $1,022,700
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.21 1.00 0.98
Program Expense/Total Expenses 81% 81% 82%
Fundraising Expense/Contributed Revenue 59% 71% 76%

Prior Three Years Assets and Liabilities

Fiscal Year 2015 2014 2013
Total Assets $23,523,881 $20,664,335 $20,667,334
Current Assets $1,779,674 $2,225,255 $2,785,077
Long-Term Liabilities $0 $0 $0
Current Liabilities $1,271,874 $1,196,691 $1,155,558
Total Net Assets $22,252,007 $19,467,644 $19,511,776

Prior Three Years Top Three Funding Sources

Fiscal Year 2015 2014 2013
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
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Financial Planning

Endowment Value --
Spending Policy N/A
Percentage(If selected) --
Credit Line Yes
Reserve Fund Yes
How many months does reserve cover? --

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

Short Term Solvency

Fiscal Year 2015 2014 2013
Current Ratio: Current Assets/Current Liabilities 1.40 1.86 2.41

Long Term Solvency

Fiscal Year 2015 2014 2013
Long-term Liabilities/Total Assets 0% 0% 0%

CEO/Executive Director/Board Comments

GSEM has budgeted a deficit of $165,199 for Fiscal Year 2017, largely due to a pension obligation. The council previously participated in a National Girl Scout Council Retirement Plan, which was frozen by a vote of national directors in 2010. GSEM's contributions to this plan, estimated at approximately $800,000/year, are expected to end in calendar year 2025.

Foundation Comments

Financial summary data in the charts and graphs above are per the organization's audited financials.  Contributions from foundations and corporations are listed under individuals when the breakout was not available.

Documents


Other Documents

No Other Documents currently available.

Impact

The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.


1. What is your organization aiming to accomplish?

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2. What are your strategies for making this happen?

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3. What are your organization’s capabilities for doing this?

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4. How will your organization know if you are making progress?

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5. What have and haven’t you accomplished so far?

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