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The Greater Boston Food Bank, Inc.

 70 South Bay Avenue
 Boston, MA 02118
[P] (617) 427-5200
[F] (617) 427-0146
http://www.gbfb.org
mtoner@gbfb.org
Melanie Toner
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INCORPORATED: 1981
 Printable Profile (Summary / Full)
EIN 04-2717782

LAST UPDATED: 01/05/2017
Organization DBA The Greater Boston Food Bank
The Food Bank
GBFB
Greater Boston Food Bank
Boston Food Bank
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years Yes

Summary

Mission StatementMORE »

The Greater Boston Food Bank's mission is to end hunger in eastern Massachusetts. Our objective is to distribute enough food to provide at least one meal a day to those in need.

Mission Statement

The Greater Boston Food Bank's mission is to end hunger in eastern Massachusetts. Our objective is to distribute enough food to provide at least one meal a day to those in need.


FinancialsMORE »

Fiscal Year Oct 01, 2015 to Sept 30, 2016
Projected Income $37,423,129.00
Projected Expense $37,259,570.00

ProgramsMORE »

  • Brown Bag
  • Mobile Markets
  • School-Based Pantries

Revenue vs. Expense ($000s)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview

Mission Statement

The Greater Boston Food Bank's mission is to end hunger in eastern Massachusetts. Our objective is to distribute enough food to provide at least one meal a day to those in need.


Background Statement

In operation as a 501(c)(3) nonprofit organization since 1981, GBFB was founded by the late social activist Kip Tiernan as a means of providing food to clients staying at Rosie's Place, the women's shelter she also started in Boston. Initially distributing 100,000 pounds of food to 60 member agencies out of a small warehouse in Roxbury, today GBFB has grown to be one of the largest food banks in the nation, distributing 54 million pounds of food, the equivalent of 45 million meals, to 550 member agencies across eastern Massachusetts.

As a member of the national network of food banks, Feeding America, GBFB serves as many as 500,000 unduplicated people in need each year. From our LEED Silver certified building, we provide our member agencies, which range from well-known city shelters and soup kitchens to rural food pantries and youth programs, with an average of 60% of the food they distribute to their clients.  In addition to our overall food distribution, GBFB operates community-driven direct service programs out of more than 40 sites. These programs provide nutritious food and education to those at highest risk of hunger in our communities, in particular low-income seniors and children, along with vulnerable populations such as veterans and community college students.

GBFB maintains a consistent and effective presence in the community through the work of our dedicated staff, our partnership with over 750 food industry companies, the passionate support of corporations, foundations, schools, and community organizations, and the unflagging commitment of our network of 25,000 annual volunteers.


Impact Statement

  In August 2015, GBFB surpassed a historic milestone by distributing a collective 600 million pounds of food over its 35-year history. GBFB is the first food bank in New England to reach the 600 million pound mark, which equates to 500 million meals. 

Highlights from the past fiscal year (October 1, 2014-September 30, 2015) include:

GBFB distributed a record 54.1 million pounds of food, or 45 million meals to community members in need through our member agencies and programs.

Fresh produce accounted for one quarter - or 13.8 million pounds - of our overall distribution, a significant increase from the 11.5 million pounds distributed two years ago.

A total of 25,000 volunteers contributed 62,400 hours and sorted 6.1 million pounds of food, saving GBFB more than $1,000,000 in labor costs.

GBFB’s mobile markets and school-based pantries reached 8,329 people each month with fresh, healthy food. These programs now serve vulnerable populations such as low-income children and families, veterans, community college students, and WIC program participants.

Through our Agency Capacity Grant program, GBFB distributed $120,000 in grants to our agencies for capacity-building projects such as improved refrigeration and storage space.

 
 GBFB is currently engaged in a strategic plan to End Hunger Here, with the aim of providing one meal a day to every person in need throughout eastern Massachusetts. We continue to adapt our methods of food distribution to meet the changing needs of community members in need of hunger assistance. By using innovative ESRI geo-mapping tools and data from the USDA, Feeding America, and our own Agency Relations Department surveys, we are able to assess need at the city and county levels.

GBFB is currently at 86% of our One Meal a Day goal.


Needs Statement

The need for food resources is growing in the communities we serve. We recently collaborated with Feeding America, the national network of food banks, to conduct the most comprehensive survey ever undertaken of hunger in eastern Massachusetts. The results of Hunger in America 2014 showed that during the two years prior to 2014, 64% of our member agencies saw an increase in the volume of clients. Of those clients, up to 30% are children and 20% are seniors. Children experiencing food insecurity may observe poor health outcomes and long-term education setbacks, while adults and seniors are at increased risk of chronic diseases and mental health issues such as depression. These families are forced to make excruciating choices, such as between paying rent, mortgage, or medical bills and paying for food. GBFB addresses the challenges of food insecurity by working to increase access to healthy food for vulnerable individuals and families who are at the greatest risk of hunger.



CEO Statement

A message from Catherine D’Amato, President/Chief Executive Officer, from GBFB’s latest quarterly newsletter:



Dear Friends,

The holiday season is upon us, and at The Greater Boston Food Bank (GBFB) this is our busiest time of the year. Our distributions will exceed normal averages, our trucks will travel extra miles and our warehouse will be full of more nutritious food for holiday meal distributions.

During the holidays, the power of community is impressive and all around us. We see community members come together, ensuring that those who can’t afford a holiday meal can enjoy this tradition. Each year, I am moved by the generosity that makes all of this possible.

And, with 2016 around the corner, we are focusing on our goals for the New Year. This past year, GBFB distributed 54 million pounds of nutritious food throughout eastern Massachusetts, bringing us closer to our strategic objective of providing One Meal a Day to everyone in need. Currently, we’re 83% of the way there, and have even met or exceeded this goal in some counties.

Our focus on fresh and healthy food will continue. We plan to increase our volume of fresh produce from 25% of our distribution to 35%, purchasing from local farms when possible. Equally as important, we’ll continue our nutrition education efforts to promote sustained healthy lifestyles.

We will help our member agencies keep pace with us by continuing our Capacity Building Grant program. Member agencies will have the opportunity to apply for capacity grants to support infrastructure improvements. Last year 36 agencies

Technology will be a priority. Specifically, we will maximize our sophisticated mapping software to identify and target the communities where food insecurity is highest, making sure that we’re reaching those who need it most, especially our most vulnerable populations such as seniors, children and veterans.

It won’t be easy. Rising costs also impact our work, which means we’ll have to operate smarter than ever before. During this time of giving, we hope you will continue to play your role. As always, your generous support is greatly appreciated and puts healthy food on the tables of those in need.


Sincerely,

Catherine D'Amato

President and CEO 

Board Chair Statement

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Geographic Area Served

In a specific U.S. city, cities, state(s) and/or region.
Cape and Islands Region
Greater Boston Region-All Neighborhoods
Metrowest Region
Northeast Massachusetts Region
Southeast Massachusetts Region

GBFB’s reach extends to 190 cities and towns in nine counties across eastern Massachusetts, including: Barnstable, Bristol, Dukes, Essex, Middlesex, Nantucket, Norfolk, Plymouth, and Suffolk.

Organization Categories

  1. Food, Agriculture & Nutrition - Food Banks, Food Pantries
  2. -
  3. -

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

Under Development

Programs

Brown Bag

Brown Bag provides healthy, supplemental bags of groceries to over 8,400 low-income seniors at 14 partner community organizations each month. GBFB delivers over 11,000 pounds of groceries to partner agencies, where dedicated volunteers – many of whom are Brown Bag recipients – return to sort and pack groceries into individual bags for pick-up or delivery to local seniors. A typical grocery bag weighs about fifteen pounds and contains roughly $40 worth of nutritious food items, such as: milk, cheese, ground turkey, yogurt, spinach, carrots, dried fruit, spaghetti, peanut butter, and cereal.

Budget  $429,121.00
Category  Food, Agriculture & Nutrition, General/Other Food Distribution
Population Served Aging, Elderly, Senior Citizens At-Risk Populations Poor,Economically Disadvantaged,Indigent
Program Short-Term Success  Goals and Objectives
In addition to our End Hunger Here goals, we will track the following measurable outcomes for the Brown Bag program in FY13:
- Serve over 8,500 seniors and families in need with supplemental bags of groceries each month;
- Distribute over 1.5 million pounds of nutritious food; and
- Guarantee that at least 80% of the food we distribute is rated as highly nutritious.
Program Long-Term Success  *
Program Success Monitored By  *
Examples of Program Success  The progress of the Brown Bag program is measured on a monthly basis, including: 1) number of seniors served, 2) total pounds distributed, and 3) nutritional quality of the food distributed. Our Programs Department collects and analyzes data regarding participants served and pounds distributed, while our Nutrition Department uses a Nutrition Measurement Ranking system to track the healthfulness of the food we distribute and to maintain the nutritional quality of inventory items. The Programs Department also distributes an annual customer service survey to all Brown Bag partner agencies and regularly visits Brown Bag sites, in conjunction with our Nutrition Department, to assist with technical issues, ensure that all food safety standards are being met, and offer their hands unloading and packing the food.

Mobile Markets

Mobile markets are one of GBFB's direct distribution initiatives and enable GBFB to directly reach low-income communities and populations at high-risk of hunger by way of our refrigerated trucks. At each mobile pantry site, clients can choose from a diverse selection of fresh produce, dairy products, staple food items, and a variety of frozen meats. Food is set up in the style of a farmer’s market and distributed by groups of volunteers during times that are convenient for working families, including evenings and weekends. GBFB’s mobile markets benefit from our strong partnerships with organizations that cross the public and nonprofit sectors, from state agencies such as the Massachusetts Department of Veterans’ Services to GBFB program sites such as the Fall River Boys & Girls Club (Kids Cafe site) and the Commonwealth Tenants Association (Brown Bag site).

Budget  $359,525.00
Category  Food, Agriculture & Nutrition, General/Other Food Distribution
Population Served Poor,Economically Disadvantaged,Indigent At-Risk Populations
Program Short-Term Success 
As we move forward with our End Hunger Here strategic goals, GBFB’s main priority will be to increase access to healthy, fresh food to those in need. In particular, mobile pantries will help us directly reach 1) low-income communities in areas with limited access to healthy food and 2) populations at high-risk of hunger, including veterans and children living in food deserts. Our measurable outcomes for mobile pantry distributions during FY13 (October 1, 2012 through September 30, 2013) are:
  • Expand from six to nine distributions per month;
  • Serve an average of 400 clients per distribution;
  • Serve an average total of 10,000 pounds of healthy food per distribution; and
  • Maintain a nutritional quality index rating of at least 75% for all food distributed.

 

Program Long-Term Success  *
Program Success Monitored By 
Progress regarding our food distribution operations, including new direct distribution initiatives and member agency activity, is measured through quantitative and qualitative analysis. Key program outcomes, collected from member agencies and analyzed on a monthly basis, include 1) Average number of clients served each month and 2) Percentage of food received from GBFB. From our food distribution center, we also track 1) Pounds of food distributed and 2) Nutritional quality of the food distributed. Our Nutrition Department maintains the nutritional quality of inventory items using a Nutrition Measurement Ranking system that systematically tracks the healthfulness of the food we distribute. Our Member Services Department distributes an annual customer service survey to all of our member agencies, and our Agency Advisory Council helps GBFB stay in touch with partner agency needs.
Examples of Program Success  *

School-Based Pantries

School-based pantries (SBPs) are one of GBFB's direct distribution initiatives and provide an avenue for children and their families to receive fresh, healthy food at convenient and safe school locations.These distributions, organized in the style of a farmer’s market, coincide with all-school events to allow children and their families to share the experience in a positive community atmosphere. GBFB’s first school-based pantry opened in November 2011 at the Hennigan Elementary School in Jamaica Plain, where 100% of children qualify for free or reduced lunch.

Budget  $172,215.00
Category  Food, Agriculture & Nutrition, General/Other Food Distribution
Population Served K-12 (5-19 years) At-Risk Populations Poor,Economically Disadvantaged,Indigent
Program Short-Term Success  GBFB aims to achieve the following outcomes over the course of the 2012-2013 school year:

1) Expand from one site to five sites.
2) Serve an average total of 1,837 children per month across all five school sites.
3) Distribute a fiscal year total of 150,000 pounds of food, averaging 35 pounds per household, with an average of 40% of food distributed being fresh produce.
4) Provide community nutrition resources such as recipes, cooking magazines, and food sampling.
5) Maintain a nutritional index rating of at least 80% for all distributed food.

 

Program Long-Term Success  *
Program Success Monitored By  *
Examples of Program Success  *

CEO/Executive Director/Board Comments

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Management


CEO/Executive Director Ms. Catherine D'Amato
CEO Term Start Sept 1995
CEO Email cdamato@gbfb.org
CEO Experience

Catherine D'Amato has been a tireless advocate for the hungry for more than 30 years. She became President and CEO at The Greater Boston Food Bank in 1995 after leading the Food Bank of Western Massachusetts and, before that, the San Francisco Food Bank.

Ms. D'Amato currently serves on the board of directors of the Federal Reserve Bank of Boston, the Boston Foundation, the Massachusetts Food Association, and Basic Health International. She was named vice chair of the Boston Foundation’s board of directors in 2009. She also serves on the Pinnacle Leadership & Team Development Advisory Board and is a guest lecturer at the MIT Sloan School of Management, Simmons College, and UMass Boston.

Ms. D'Amato has received numerous honors and awards for her leadership role in the fight to end hunger, including, in 2009, the first ever Community Service Award given by the Massachusetts Food Association, a 2008 Pinnacle Award from the Greater Boston Chamber of Commerce and the “Hunger’s Hope Award” from Feeding America. She was also listed as one of the top 50 most powerful people in Boston in the May 2008 issue of Boston magazine and was profiled in the magazine’s June 2009 issue.

Ms. D'Amato earned a Bachelor of Arts in Theology from the University of San Francisco and Business Management Certificates from Harvard University and Smith College.

Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
David Noymer Chief Financial Officer --
Carol Tienken Chief Operating Officer --

Awards

Award Awarding Organization Year
#10 Women-Led Business in Massachusetts The Commonwealth Institute & Boston Globe Magazine 2015
LEED Silver Certification U.S. Green Building Council 2011
Innovation Award Modern Materials Handling Magazine 2010
Honor Award Association of Commercial and Institutional Builders 2009
Bristol Lodge Recognition Award Middlesex Human Service Agency 2005
Certificate of Appreciation America's Second Harvest 2005
Outstanding Community Partnership Boston Cares 2004
MAASCAP Self-Sufficiency Association Partnership Award Massachusetts Community Action Program Directors Association 2002
Certificate of Merit Freedoms Foundation at Valley Forge 2000

Affiliations

Affiliation Year
Feeding America - Affiliate 1981
Member of state association of nonprofits? No
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
Charity Navigator --

Collaborations

GBFB is the largest hunger-relief organization in New England, but we could not achieve our mission without the collaboration of our incredible network of 550 hunger-relief member agencies, as well as our community partners, who help us fund and execute our programs. GBFB has remained sustainable since 1981, increasing our distribution by 50% over the past five years, by maintaining a consistent and effective presence in the community. We do this through the work of our dedicated staff, our partnership with over 750 food industry companies, and the passionate support of individuals, corporations, foundations, schools, state agencies, and community organizations across eastern Massachusetts.

GBFB also works with policy makers at the local and national levels to increase vital sources of funding for hunger-relief services, such as the Massachusetts Emergency Food Assistance Program (MEFAP). And we work to raise public awareness surrounding hunger issues, believing that an educated and engaged public is a powerful tool in alleviating hunger.

CEO/Executive Director/Board Comments


Foundation Comments

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Staff Information

Number of Full Time Staff 90
Number of Part Time Staff 10
Number of Volunteers 25,000
Number of Contract Staff 2
Staff Retention Rate % 73%

Staff Demographics

Ethnicity African American/Black: 14
Asian American/Pacific Islander: 4
Caucasian: 67
Hispanic/Latino: 9
Native American/American Indian: 0
Other: 1
Other (if specified): 0
Gender Female: 49
Male: 46
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Under Development
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 3
Management Succession Plan No
Business Continuity of Operations Plan Yes
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration Yes

Risk Management Provisions

Automobile Insurance
Blanket Personal Property
Business Income
Commercial General Insurance
Commercial General Liability
Commercial General Liability and D and O and Umbrella or Excess and Automobile and Professional
Computer Equipment and Software
Crime Coverage
Directors and Officers Policy
Disability Insurance
Employee Benefits Liability
Employee Dishonesty
Employment Practices Liability
Flood
General Property Coverage
Inland Marine and Mobile Equipment
Life Insurance
Liquor Liability
Medical Health Insurance
Umbrella or Excess Insurance
Workers Compensation and Employers' Liability

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Semi-Annually
Non Management Formal Evaluation and Frequency Yes Semi-Annually

Governance


Board Chair Mr. Woody Bradford
Board Chair Company Affiliation Conning
Board Chair Term Oct 2013 - Sept 2016
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Carol Anderson No Affiliation Voting
Woody Bradford Conning Asset Management Voting
Robert Bralower Baupost Group, L.L.C. Voting
Catherine D'Amato The Greater Boston Food Bank Exofficio
M. W. Sam Davis Allstate Investments, LLC Voting
Christopher P. Flynn Massachusetts Food Association Exofficio
Vicary M. Graham BNY Mellon Wealth Management Voting
Minnie Joung Fidelity Investments Voting
Julie LaFontaine The Open Door --
Larry Mayes Catholic Charities for the Archdiocese of Boston Voting
Larry Mayes Catholic Charities --
Mark McGowan Stop & Shop Massachusetts --
Quincy Miller Citizens Bank --
Les Nanberg Cornerstone Wealth Management Voting
Sharyn Neble No Affiliation Voting
Chip O'Hare JOH Voting
Judith Palmer Stop and Shop Exofficio
Christopher Perretta State Street Corporation --
Rick Roche Roche Bros. Voting
Joanna Travis Dunkin' Brands Voting
Michael Travis Travis & Company --
Trudi Veldman Abbott Bioresearch Center Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
Jody Adams Rialto, Trade NonVoting
Hazare Arjune Technology Consultant Voting
Dr. Tamara Baer McKinsey & Company Voting
Peter Bakkala Citizens Financial Group, Inc. Voting
Joshua Boger Vertex Pharmaceuticals, Inc. NonVoting
Wendy Carruthers Boston Scientific Corporation --
John Core MIT Sloan School of Management NonVoting
Ted Cutler The Interface Group Voting
Steve DeFillippo Davio's NonVoting
Todd Drager Eastern Insurance --
John Fish Suffolk Construction Company, Inc. NonVoting
Matt Goehlert FactSet Research Systems NonVoting
Deborah Goldberg The Goldberg Family Foundation NonVoting
Dr. Vin Gupta Harvard Medical School --
Dr. Allen Hamdan Beth Israel Deaconess Medical Center NonVoting
Joanne Jaxtimer BNY Mellon NonVoting
Monica Lewis Esq. Beacon Trust Company NonVoting
Phil Licari Partners Health NonVoting
Norm Lind Investment Executive --
Greg McGauley Merrill Lynch Private Banking & Investment Group NonVoting
Judith Palmer Stop and Shop/New England Division NonVoting
Mary Pendergast Fidelity Biosciences --
Tracy Stevens Attorney NonVoting
Karen Holmes Ward WCVB-TV NonVoting

Board Demographics

Ethnicity African American/Black: 3
Asian American/Pacific Islander: 2
Caucasian: 16
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 8
Male: 13
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % --
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 60%
Constituency Includes Client Representation No

Standing Committees

  • Advisory Board / Advisory Council
  • Audit, Compliance and Controls
  • Compensation
  • Executive
  • Nominating
  • Real Estate
  • Strategic Planning / Strategic Direction
  • Technology

CEO/Executive Director/Board Comments

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Foundation Comments

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Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2015 2014 2013
Total Revenue $87,212,547 $82,907,922 $76,526,729
Total Expenses $86,880,619 $83,733,932 $76,508,770

Prior Three Years Revenue Sources

Fiscal Year 2015 2014 2013
Foundation and
Corporation Contributions
$5,441,311 $5,317,950 $5,159,193
Government Contributions $15,553,577 $13,732,833 $13,095,977
    Federal $617,014 $445,369 $384,105
    State $14,936,563 $13,287,464 $12,711,872
    Local -- -- --
    Unspecified -- -- --
Individual Contributions $8,609,360 $7,589,697 $6,464,923
Indirect Public Support -- -- --
Earned Revenue $4,192,542 $3,591,097 $3,074,783
Investment Income, Net of Losses $490,734 $584,219 $571,137
Membership Dues -- -- --
Special Events $588,367 $676,985 $684,858
Revenue In-Kind $52,165,981 $51,293,714 $47,362,072
Other $170,675 $121,427 $113,786

Prior Three Years Expense Allocations

Fiscal Year 2015 2014 2013
Program Expense $78,998,474 $76,968,848 $70,494,226
Administration Expense $3,463,786 $2,703,757 $2,466,492
Fundraising Expense $4,418,359 $4,061,327 $3,548,052
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.00 0.99 1.00
Program Expense/Total Expenses 91% 92% 92%
Fundraising Expense/Contributed Revenue 15% 15% 14%

Prior Three Years Assets and Liabilities

Fiscal Year 2015 2014 2013
Total Assets $43,122,432 $55,363,764 $55,287,003
Current Assets $18,335,806 $16,453,592 $15,272,183
Long-Term Liabilities $603,463 $17,940,767 $17,904,745
Current Liabilities $3,323,962 $2,756,746 $1,898,997
Total Net Assets $39,195,007 $34,666,251 $35,483,261

Prior Three Years Top Three Funding Sources

Fiscal Year 2015 2014 2013
1st (Source and Amount) -- --
-- --
Our Family Foundation by Stop & Shop/New England Division $300,000.00
2nd (Source and Amount) -- --
-- --
Citizens Bank Foundation $250,000.00
3rd (Source and Amount) -- --
-- --
Anonymous $150,000.00

Financial Planning

Endowment Value --
Spending Policy Income Only
Percentage(If selected) --
Credit Line No
Reserve Fund Yes
How many months does reserve cover? --

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? No

Short Term Solvency

Fiscal Year 2015 2014 2013
Current Ratio: Current Assets/Current Liabilities 5.52 5.97 8.04

Long Term Solvency

Fiscal Year 2015 2014 2013
Long-term Liabilities/Total Assets 1% 32% 32%

CEO/Executive Director/Board Comments

 

Foundation Comments

This nonprofit's summary financial data is per audited financials.
 

Documents


Impact

The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.


1. What is your organization aiming to accomplish?

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2. What are your strategies for making this happen?

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3. What are your organization’s capabilities for doing this?

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4. How will your organization know if you are making progress?

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5. What have and haven’t you accomplished so far?

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