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Action, Inc.

 180 Main Street
 Gloucester, MA 01930
[P] (978) 2821000 x 102
[F] (978) 283-0523
Joe McEvoy
 Printable Profile (Summary / Full)
EIN 04-2389332

LAST UPDATED: 12/04/2018
Organization DBA --
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years No


Mission StatementMORE »

The mission of Action Inc. is to create opportunities that promote a thriving Cape Ann for all.

Mission Statement

The mission of Action Inc. is to create opportunities that promote a thriving Cape Ann for all.

FinancialsMORE »

Fiscal Year Oct 01, 2017 to Sept 30, 2018
Projected Income $66,701,306.00
Projected Expense $64,989,359.00

ProgramsMORE »

  • Administration
  • Client & Housing Services
  • Energy Services
  • Riley Education & Training Center

Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

The mission of Action Inc. is to create opportunities that promote a thriving Cape Ann for all.

Background Statement

Action Inc. is a non-profit human services organization and the designated Community Action Agency for the Greater Cape Ann region, an area north of Boston, MA. Our primary service area consists of the City of Gloucester and the towns of Essex, Ipswich, Rockport, and Manchester-by-the-Sea. As a Community Action Agency, we are part of a nationwide network of more than 1,000 similar organizations that are working to eliminate poverty in the United States.
Action Inc. was established in 1965 as a result of the Economic Opportunity Act, which began the War on Poverty and resulted in the formation of Community Action Agencies (CAAs) across the country. CAAs act as hubs in their local communities, bringing together state, local, and national partners to address community needs and providing vital services to promote economic security. Action Inc. – like other CAAs – was founded to address the underlying causes of poverty in our service area and to provide programs that help people move up the ladder of economic opportunity.
For more than 50 years, Action Inc. has been instrumental in responding to our community’s needs. We created and incubated a number of local organizations, including the Gloucester Fishermen’s Wives Association, Pathways for Children, and the Cape Ann Food Bank (now known as The Open Door). We brought Meals on Wheels to Gloucester, operated Cape Ann’s public transit system before the formation of the Cape Ann Transportation Authority (CATA), and were the first agency on the North Shore to provide in-home care for seniors.

Today, we operate a number of critical programs in our community through our four core departments: Client & Housing Services, Energy Services, Riley Education & Training Center, and Administration. We provide a broad range of services, including: assistance with public benefits enrollment, case management, housing assistance, eviction prevention, homelessness prevention, emergency shelter for homeless adults, a drop-in sober safe space program, affordable housing, weatherization, energy conservation, assistance with fuel and utility bills, heating system repair and replacement, resume assistance, academic and career counseling, job training programs, supportive services and High School Equivalency Test preparation for at-risk youth, and adult basic education.

Impact Statement

Action Inc.'s top accomplishments from the past year are:

1. In late 2017, Action Inc. began offering "urgent care hours" through its Advocacy program in order to provide Advocacy services to clients in crisis as quickly as possible. Thanks to the addition of urgent care hours, we have reduced the wait time for an appointment with our Advocates by 50 percent. 
2. In early 2018, Action Inc. took over operation of Our Place, a sober drop-in program for individuals recovering from substance use disorder. The program started in 2016 as a collaborative pilot overseen by the City of Gloucester's Healthy Gloucester Collaborative.
3. In early 2018, Action Inc. began a weatherization pilot program - in partnership with MASSCAP and LEAN - to serve households that are low-income according to the federal government's housing guidelines but have historically been "over income" for weatherization services.
4. In summer 2018, Action Inc. launched a Commercial Driver's License (CDL) job training program for unemployed and underemployed Cape Ann residents. This program aims to prepare residents for living-wage jobs as CDL drivers.
Action Inc.'s top goals for the current year are:  
1. Increase access to affordable housing in the community.
2. Increase access to living-wage employment in the community.
3. Increase access to behavioral health treatment and supports in the community.
For more specific information on our agency's goals, please refer to our 2018-2020 Community Assessment Report and Strategic Plan (included in the "attachments" section).  

Needs Statement

Action Inc.'s work is guided by the self-articulated needs of our community. Our most recent community needs assessment showed that our community's top needs are for increased access to affordable housing, living-wage employment, and behavioral health services. As a result, our agency's goal is to increase programming in these three areas - and our top needs are for funding to support our housing, job training, and behavioral health programs.
For more specific information on our community's needs and our efforts to meet them, please refer to our 2018-2020 Community Assessment Report and Strategic Plan (included in the "attachments" section).  

CEO Statement


Board Chair Statement


Geographic Area Served


Primarily serving the Greater Cape Ann area including Gloucester, Essex, Ipswich, Manchester-by-the-Sea, and Rockport, Massachusetts, with oversight of energy conservation programs throughout the State of Massachusetts. 

Organization Categories

  1. Human Services - Human Services
  2. Community Improvement, Capacity Building - Community Improvement, Capacity Building N.E.C.
  3. Civil Rights, Social Action, Advocacy - Civil Rights, Social Action, & Advocacy N.E.C.

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)




Action Inc. has a robust Administration department that operates additional agency-wide initiatives that address poverty and related issues in our community. Our Administration department organizes donation drives, including our annual holiday toy and clothing drive for disadvantaged families. For the past several years, we have also taken a more active role in addressing substance use within our community. We are a founding member of the City of Gloucester High Risk Task Force and have provided seed funding for Ipswich Aware, a collaborative initiative dedicated to tackling substance use in Ipswich.
Budget  --
Category  Human Services, General/Other
Population Served Poor,Economically Disadvantaged,Indigent At-Risk Populations
Program Short-Term Success 
Project Uplift
- By the end of one year, 738 children will receive gifts and clothing through our annual holiday toy and clothing drive.
Program Long-Term Success  Our Administration team focuses on projects that further our mission of creating opportunities that promote a thriving Cape Ann for all.
Program Success Monitored By  Program success is monitored by Action Inc. staff and Board members on an ongoing basis, in accordance with the Results-Oriented Management and Accountability (ROMA) system.
Examples of Program Success 
Action Inc. partnered with Healthy Gloucester Collaborative to bring the Our Place recovery safe space pilot program to life. In February 2018, Action Inc. assumed responsibility for operating the Our Place program in order to ensure this vital program will continue.
“Action’s most recent needs assessment showed that behavioral health is among the top three needs in our community,” said Action Inc. Executive Director Peggy Hegarty-Steck. “Our Place helps address some of that need and plays a vital role for people in recovery. Readjusting to life after treatment can be challenging, so having a safe, sober place to go is critical.”

Client & Housing Services

Action Inc.'s Client & Housing Services department offers programs and services that address the underlying causes of poverty and homelessness. Our advocates, case managers, and other direct care staff work with clients to identify their individual needs and barriers to self-sufficiency. We help our clients find stability by connecting them to resources and services - whether they need a number to call for help, a meal at our shelter, a safe place to go to focus on their recovery, or a permanent place to call home. Our Client & Housing Services department includes the following programs:

- Advocacy
- Housing First
- Tenant-Based Rental/Mortgage Assistance 
- Emergency Homeless Shelter
- Our Place
Budget  --
Category  Human Services, General/Other Case Management
Population Served At-Risk Populations
Program Short-Term Success 
- By the end of one year, 42 individuals/families will obtain safe, stable housing.
- 300 individuals/families will maintain safe, stable housing.
Housing First
- 38 formerly homeless individuals/families will maintain safe, stable housing.
Tenant-Based Rental/Mortgage Assistance
- 25 individuals/families will avoid homelessness, foreclosure, and/or eviction.
Emergency Shelter
- 70 homeless individuals will obtain safe, affordable housing.
- 25 unemployed shelter guests will obtain employment.
Our Place
- 20 individuals will obtain employment.
- 15 individuals will obtain safe, affordable housing. 
Program Long-Term Success 
Through our Client & Housing Services programs, we hope to eliminate poverty and homelessness for individuals and families on Cape Ann.
Program Success Monitored By  Program success is monitored by Action Inc. staff and Board members on an ongoing basis, in accordance with the Results-Oriented Management and Accountability (ROMA) system.
Examples of Program Success 
Matt grew up in an unstable household, with a family plagued by alcoholism and addiction. By age 14, he was on his own.
Matt became homeless – and remained homeless for the next 30 years. He stayed in shelters, on the streets, or in rundown rooming houses if he could afford to rent a spot for the night. Like his father, he learned to escape tough situations by drinking. He struggled with addictions to drugs and alcohol, at times drinking as many as three pints of vodka per day. Staff at Action Inc.’s shelter helped Matt get into a detox program, but he couldn’t maintain his sobriety when he didn’t have a stable place to live. The chaos of homelessness took over his life.
After months on the waiting list for housing, Matt’s name rose to the top of the list for an apartment through Action Inc.’s Housing First program. It was a big day for Matt when he learned he would be moving into his own apartment.
“I was very excited,” He said. “I didn’t think it was going to happen…I’ve never had my own apartment.”
Action Inc.’s Housing First program provides clients with permanent housing, as well as supportive services to help them get back on their feet. Housing First recognizes that people often need to have a roof over their head, a safe place to sleep, and the support of a case manager in order to improve their health and work toward long-term goals. “They gave me this apartment so I could get back on my feet,” Matt said. “They didn’t tell me not to drink. [But I know that] if I continue to drink, I’m not going to get anywhere.”
Since he moved into housing, Matt is sober and works on maintaining his sobriety every day. His overall health has improved, too. He is on the right medications and is seeing a dentist regularly. Housing has enabled Matt to reconnect with his family. He sees his brother frequently and talks to his mom on the phone every day.
Now, Matt wants to help others by giving back to the community. He is hoping to start working at the Action Inc. emergency shelter. “My life experience could be helpful to people,” he said. He hopes to help others get their lives back on track, while continuing to better himself every day. “I’ve never done this well before,” Matt said. “My life has improved 100 percent.”  

Energy Services

Action Inc.'s award-winning Energy Services department offers programs that help keep people warm in their homes and reduce their energy costs. We assist low-income individuals and families with paying their heat and utility bills, and we bring those bills down over time by making energy-saving improvements to homes throughout the state. We partner with contractors and vendors, providing a source of local living-wage jobs. Additionally, Action Inc.'s Vice President for Energy Services participates in a number of regional, statewide, and national groups that advocate for energy affordability.

Our Energy Services department includes the following programs:
- Fuel Assistance
- Energy Conservation 
Budget  --
Category  Housing, General/Other Weatherization
Population Served Poor,Economically Disadvantaged,Indigent
Program Short-Term Success 
Fuel Assistance
- By the end of one year, 1560 households will receive emergency utilities assistance.
Energy Conservation
- 289 households in 1-4 unit buildings will receive weatherization services to improve energy efficiency.
- 10,000 units in multi-family dwellings will be improved through weatherization services. 
Program Long-Term Success 
Through our Energy Services programs, we hope to eliminate poverty and improve energy affordability for individuals and families on Cape Ann.
Program Success Monitored By  Program success is monitored by Action Inc. staff and Board members on an ongoing basis, in accordance with the Results-Oriented Management and Accountability (ROMA) system.
Examples of Program Success 
When Bonnie’s husband passed away, her heartbreak came along with a terrifying realization: with the loss of his income, she was suddenly unable to stay on top of her bills, especially when it came to heating her house. A friend told Bonnie to contact Action Inc. Energy Services. Looking back, she sees how making that difficult phone call was a turning point toward getting back on her feet.
A disabled grandmother who cares for her toddler granddaughter twice a week, Bonnie lives in a 1800s Essex home that was expensive to heat. It was also badly in need of repairs that she couldn’t afford to address with her husband gone.
“The windows were so bad I couldn’t even shut them all the way,” Bonnie said. “I put up plastic in the winter, but it was still so cold.”
Action Inc. Energy staff helped Bonnie apply for the Fuel Assistance program and tackle her heating bills, and then they referred her to Action Inc.’s Energy Efficiency program. Before she knew it, one of our Building Performance Specialists was in her home to see what could be done.
“Brendan couldn’t have been nicer or more helpful,” Bonnie said. “He did a total assessment and tried to find ways to do as much as possible on the house. The contractors he called in were terrific. They did the roof, a new water boiler, gutters, insulation, a couple new doors, plus some windows.”
While contractors busied themselves with all the work on Bonnie’s house, she worked to face her grief and find a way to move forward. “It was such a blessing during the worst time in my life,” Bonnie said. “I cried just about every time one of the guys showed up to help me, and sometimes they cried with me.”
Bonnie’s heart is still healing, but her home is now safe and warm. “I’ve noticed a huge difference since they finished the work. Everyone at Action Inc. went above and beyond, and I really don’t know what I would have done without you.”

Riley Education & Training Center

Action Inc.'s Riley Education & Training Center offers programs that help youth and adults gain the skills and education they need to obtain living-wage employment. We work with youth who have struggled to learn in the public school system and with unemployed or underemployed adults who want to gain new skills and find better jobs. In all our programs, we provide a supportive environment where we inspire our students to do their best - whether that may be passing the High School Equivalency Test, going to college, gaining job-specific skills, or finding full-time employment.

Our Riley Education & Training Center includes the following programs:
- Adult Basic Education
- COMPASS Youth Program
- Healthcare Career Training
- Commercial Driver's License Training
Budget  --
Category  Education, General/Other
Population Served College Aged (18-26 years) Unemployed, Underemployed, Dislocated Adults
Program Short-Term Success 
Adult Basic Education
- By the end of one year, 31 adult students will demonstrate improved basic education.
- 6 adult students will obtain a High School Equivalency diploma.
COMPASS Youth Program
- 12 youth will obtain a High School Equivalency diploma. 
- 10 unemployed youth will gain employment.
Healthcare Career Training
- 17 students will earn a Certified Nurse Aide (CNA) certificate.
Commercial Driver's License Training
-  10 students will obtain a Commercial Driver's License (CDL).
Program Long-Term Success 
Through our Riley Education & Training Center programs, we hope to eliminate poverty and provide economic opportunity for individuals and families on Cape Ann.
Program Success Monitored By  Program success is monitored by Action Inc. staff and Board members on an ongoing basis, in accordance with the Results-Oriented Management and Accountability (ROMA) system.
Examples of Program Success 

Jonathan loves learning and always did well in class – until he began to struggle in high school. Emotional challenges caused him to miss days – then weeks – of school at a time before he eventually dropped out partway through his junior year.

“I was out of school because of my depression,” Jonathan said.

He was out of school for a year and a half as he sought treatment for his depression. “My mom said I was trying to recover,” Jonathan said.

Eventually, Jonathan felt ready to work toward getting his high school diploma. Friends told him about the High School Equivalency Test or HiSET (formerly the GED). Jonathan learned that Action Inc. offered HiSET preparation classes through the COMPASS Youth Program, so he came to Action Inc. to enroll.

His first impression was overwhelmingly positive. “I felt very welcomed there,” Jonathan said. “All the people I met were great people.”

At COMPASS, Jonathan thrived. He worked with our teachers to improve his writing and math skills – and to set a plan for his future. Jonathan became an assistant teacher, helping other COMPASS students prepare for the science and social studies sections of the HiSET.

After nearly two years of hard work, Jonathan received his High School Equivalency Diploma in spring 2017. He was recognized for his efforts with a Carol and Dick Ryan Scholarship award at Action Inc.’s Annual Meeting in June.

This fall, he begins classes at the Gloucester Biotechnology Academy (a program of the Gloucester Marine Genomics Institute). This one-year program will prepare him for a job as a lab technician. He intends to work as a lab technician to finance his college degree. Someday, he hopes to get his Ph.D. – potentially in evolutionary psychology.

Jonathan has always been interested in science, but COMPASS helped him move forward and work toward his goals.

“Where I am today is because of COMPASS,” Jonathan said.

CEO/Executive Director/Board Comments



CEO/Executive Director Ms. Peggy Hegarty-Steck
CEO Term Start Oct 2015
CEO Email
CEO Experience

Peggy Hegarty-Steck joined the Action team in 2009 as Deputy Director and become Executive Director in 2015. Peggy holds a Master of Social Work degree from Boston College and has worked extensively in both the public and non-profit sectors. With a strong track record of strategic planning, community relations, and operational management under her belt, Peggy lead several Action initiatives such as the development of family housing on Marsh Street; the co-founding of Gloucester’s High Risk Task Force to help those most at risk in collaboration with Gloucester Health, Police and Fire Departments, Addison Gilbert Hospital and others; and the current workforce housing development project slated for 206 Main Street. In addition to being a leader and community advocate, Peggy also won the City of Gloucester’s Historic Preservation Award in 2006 and the U.S. Department of Housing & Urban Development Best Practices Award for Excellence in 2000. She currently serves on the North Shore Workforce Investment Board, DCF Cape Ann Area Advisory Board and MASSCAP Board. Peggy lives in Essex with her husband and daughter.

Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
Timothy Riley Apr 2009 Oct 2015
Mr. William C. Rochford May 1973 Apr 2009

Senior Staff

Name Title Experience/Biography
Ms. Jennifer Beloff Director of Client & Housing Services --
Mr. Brian Beote Director of Energy Efficiency Operations --
Ms. Peggy Hegarty-Steck President & Executive Director --
Mrs. Maggie Howard Deputy Director --
Mr. Elliott Jacobson Vice President for Energy Services --
Mr. Ken Kudym Chief Financial Officer --
Mr. Joe McEvoy Director of Planning & Development --
Ms. Marie Sanviti Director of Energy Advocacy & Benefits Programs


Award Awarding Organization Year
Appreciation Award in recognition of your role in nurturing our roots, fostering our independence, & launching our organization The Open Door/Cape Ann Food Pantry 2008


Affiliation Year
Associated Grant Makers 2018
Massachusetts Housing and Shelter Alliance (MHSA) 2012
Member of state association of nonprofits? Yes
Name of state association MASSCAP

External Assessments and Accreditations

External Assessment or Accreditation Year
Community Housing Development Organization - U.S. Department of Housing and Urban Development 2017
Northeast Institute for Quality Community Action (NIQCA), 2015



CEO/Executive Director/Board Comments


Foundation Comments


Staff Information

Number of Full Time Staff 49
Number of Part Time Staff 23
Number of Volunteers 44
Number of Contract Staff 2
Staff Retention Rate % --

Staff Demographics

Ethnicity African American/Black: 3
Asian American/Pacific Islander: 0
Caucasian: 65
Hispanic/Latino: 2
Native American/American Indian: 0
Other: 2
Other (if specified): Moroccan; Persian
Gender Female: 44
Male: 28
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 3
Management Succession Plan Yes
Business Continuity of Operations Plan Yes
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration Yes

Risk Management Provisions


Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually


Board Chair Mrs. Linda Murphy
Board Chair Company Affiliation Ipswich Caring
Board Chair Term June 2017 - June 2019
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Mr. Dennis Acker Santander Bank Voting
Mr. Fernando DeSouza Adult Education Voting
Mrs. Linda Giamanco City of Gloucester Mayor Voting
Mr. Michael Givens First Ipswich Bank Voting
Ms. Coreen Howland Ipswich Housing Authority Voting
Mr. Gavin Keenan Town of Ipswich Voting
Mrs. Courtney Lane Town of Essex Voting
Mr. Roger Lesch Town of Rockport Voting
Mrs. Beverly Melvin The Plains Tenant Association Voting
Mrs. Linda Murphy Ipswich Caring Voting
Ms. Marcy Pregent State Rep. Ann-Margaret Ferrante Voting
Mrs. Shelly Sevinor Salem Plumbing Supply Voting
Ms. Elise Sinagra Gloucester Community Voting
Mr. Troy Sullivan Attorney Voting
Reverend Karin Wade St. Mary's Episcopal Church Voting
Mrs. Gretchen Wood Town of Manchester Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 1
Asian American/Pacific Islander: 0
Caucasian: 14
Hispanic/Latino: 1
Native American/American Indian: 0
Other: 0
Other (if specified): --
Gender Female: 10
Male: 6
Not Specified 0

Board Information

Board Term Lengths 5
Board Term Limits 2
Board Meeting Attendance % --
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 65%
Percentage of In-Kind Contributions 0%
Constituency Includes Client Representation Yes

Standing Committees

  • Executive
  • Finance
  • Governance and Nominating
  • Personnel
  • Program / Program Planning

CEO/Executive Director/Board Comments

Action Inc. has a tripartite Board of Directors that consists of one-third private sector representatives, one-third public sector representatives, and one-third community sector representatives.

Foundation Comments



Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2017 2016 2015
Total Revenue $61,478,497 $45,781,790 $55,978,481
Total Expenses $59,326,108 $45,098,233 $54,171,034

Prior Three Years Revenue Sources

Fiscal Year 2017 2016 2015
Foundation and
Corporation Contributions
-- -- --
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- $0 $0
Individual Contributions $309,978 $351,229 $525,344
Indirect Public Support -- $0 $0
Earned Revenue $61,004,039 $45,188,648 $55,274,525
Investment Income, Net of Losses $59,232 $34,815 $15,429
Membership Dues -- $0 $0
Special Events -- $0 $0
Revenue In-Kind $105,248 -- --
Other -- $207,098 $163,183

Prior Three Years Expense Allocations

Fiscal Year 2017 2016 2015
Program Expense $57,889,474 $43,817,157 $52,962,794
Administration Expense $1,329,771 $1,252,345 $1,198,225
Fundraising Expense $106,863 $28,731 $10,015
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.04 1.02 1.03
Program Expense/Total Expenses 98% 97% 98%
Fundraising Expense/Contributed Revenue 34% 8% 2%

Prior Three Years Assets and Liabilities

Fiscal Year 2017 2016 2015
Total Assets $19,603,967 $12,874,918 $12,558,201
Current Assets $12,141,796 $8,580,736 $8,737,056
Long-Term Liabilities $629,493 $107,839 $821,917
Current Liabilities $6,005,586 $2,517,611 $2,174,116
Total Net Assets $12,968,888 $10,249,468 $9,562,168

Prior Three Years Top Three Funding Sources

Fiscal Year 2017 2016 2015
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy N/A
Percentage(If selected) --
Credit Line No
Reserve Fund No
How many months does reserve cover? --

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

Short Term Solvency

Fiscal Year 2017 2016 2015
Current Ratio: Current Assets/Current Liabilities 2.02 3.41 4.02

Long Term Solvency

Fiscal Year 2017 2016 2015
Long-term Liabilities/Total Assets 3% 1% 7%

CEO/Executive Director/Board Comments


Foundation Comments

Financial summary data in the charts and graphs above is per the organization's audited financials.


The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.

1. What is your organization aiming to accomplish?


2. What are your strategies for making this happen?


3. What are your organization’s capabilities for doing this?


4. How will your organization know if you are making progress?


5. What have and haven’t you accomplished so far?