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Rebuilding Together Boston Inc

 PO Box 301209
 Jamaica Plain, MA 02130
[P] (617) 3089395
[F] --
Karen Clay
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 Printable Profile (Summary / Full)
EIN 04-3142781

LAST UPDATED: 05/01/2019
Organization DBA Rebuilding Together Boston

Former Names Christmas in April (1990)
Organization received a competitive grant from the Boston Foundation in the past five years No


Mission StatementMORE »

Working with skilled labor, volunteer teams and the community, Rebuilding Together Boston provides repair and renovation services for the homes of low-income Boston homeowners and non-profit-owned facilities. We do this at no cost to our recipients. We serve economically disadvantaged Boston residents including veterans, the elderly, the physically challenged, families with children and others in need. Rebuilding Together Boston helps individuals and families to stay in their homes and to sustain affordable housing.

Mission Statement

Working with skilled labor, volunteer teams and the community, Rebuilding Together Boston provides repair and renovation services for the homes of low-income Boston homeowners and non-profit-owned facilities. We do this at no cost to our recipients. We serve economically disadvantaged Boston residents including veterans, the elderly, the physically challenged, families with children and others in need. Rebuilding Together Boston helps individuals and families to stay in their homes and to sustain affordable housing.

FinancialsMORE »

Fiscal Year July 01, 2018 to June 30, 2019
Projected Income $225,000.00
Projected Expense $220,000.00

ProgramsMORE »

  • Senior Health and Safety Updates, Service Days, National Rebuilding Month (April)

Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

Working with skilled labor, volunteer teams and the community, Rebuilding Together Boston provides repair and renovation services for the homes of low-income Boston homeowners and non-profit-owned facilities. We do this at no cost to our recipients. We serve economically disadvantaged Boston residents including veterans, the elderly, the physically challenged, families with children and others in need. Rebuilding Together Boston helps individuals and families to stay in their homes and to sustain affordable housing.

Background Statement

Since 1991, Rebuilding Together Boston has collaborated with skilled laborers and volunteer teams to repair and renovate the homes of economically disadvantaged homeowners (including the elderly, veterans, families with children, single parent households, the physically challenged and others in need) as well as non-profit-owned facilities (community centers, schools, worship centers, etc.) in the City of Boston. RTB provides its services at no cost to recipients due to the generous support of foundations, corporations, individuals and vendors. For every dollar received, Rebuilding Together Boston has traditionally leveraged at least three dollars of donated materials, equipment, skilled labor and other project-related contributions. 


RTB’s goals are to:

  • Preserve affordable housing and homeownership;
  • Reduce the risk of homelessness;
  • Support a non-profit’s ability to provide needed community services;
  • Reduce energy costs for those we serve; and,
  • Stabilize and revitalize neighborhoods.

To date, RTB has completed repairs and renovations, often top to bottom, of over 350 homes and non-profit facilities in the City with an aggregate value of work estimated at over $6.5 million. We have involved over 20,000 volunteers in our programs.


The organization operates three major initiatives: (1) Service Days (year round) -- a day of volunteer service for corporate, school, faith-based or other affinity groups to help do critical repairs and updates on a home or community center; and (2) National Rebuilding Month (Formerly National Rebuilding Day) -- The month of April is focused on the needs of low income homeowners with a culminating day, National Rebuilding Day, held the last Saturday in April of each year. Our largest program, NRD involves some 200-350 skilled laborers and skilled and unskilled volunteers to repair and restore sites across the City; and (3) Safe At Home-- Health and Safety Updates for low income senior homeowners to enable them to better age in place. 


The types of work that RTB undertakes includes: installation of new or repair of roofs and gutters, energy-efficient windows, doors, lighting and appliances, and kitchens and baths; interior and exterior painting; home modifications including grab bars, stair railings and handicapped ramps; safety-related items such as fire and CO2 detectors; masonry, plumbing, electrical and carpentry work; and, landscaping and planting, among other activities.

 Some of the non-profits served by RTB include:  Spontaneous Celebrations, JP; Casa Esperanza, South End; South Boston Boys and Girls Club; Pine Street Inn; Project Hope; New England Center for Homeless Veterans; Aids Action; Little Brothers Friends of the Elderly; Haitian Multi-Service Center; Bethel AMC Church and School; Dorchester Nazarene Compassionate Care Center; Horizon House Children’s Aids Program; and Cristo Rey High School. In 2010, RTB received the “Battlefield Citation Award” from the New England Center for Homeless Veterans for its major renovation work on the Center’s Main Hall and Retail Store for veterans

Impact Statement

Accomplishments: (1) Volunteer Engagement- successfully involves and manages hundreds of skilled and unskilled volunteers each year in our programs to give back to the community; (2) Project Management- provides thousands of dollars in work value of services to low-income homeowners and Boston's non-profits that improves the quality of life for both individual homeowners and their families as well as those served by community organizations;  and (3) Selected by Boston Magazine in 2018 as their nonprofit partner.
Goals for coming year are to: (1) continue to help those in need in our city by seeking diverse funding in order to serve recipients on our waiting list and the many new potential recipients who have applied; (2) continue developing partnerships with state, city, and community organizations to better leverage our services; (3) diversify the Board of Directors;  (4) better engage young professionals in organization's work

Needs Statement

(1) diversify our funding stream to serve as many homeowners as possible on our waiting list for services (most have waited over a year as number we can serve each year is dependent on funding since we do not charge our recipients); (2) Board diversity; (3) support for communications-related needs; (4)increased low cost office space; (6) administrative help 

CEO Statement

Rebuilding Together Boston is the only organization providing home repairs and renovations to low-income Boston homeowners at no cost to the service recipients.

Board Chair Statement


Geographic Area Served

City of Boston- Citywide (Indiv. neighborhoods also listed)

All of City of Boston neighborhoods, but primarily Roxbury, Dorchester, Mattapan, Hyde Park, Dorchester, Jamaica Plain, and South Boston.

Organization Categories

  1. Housing, Shelter - Home Improvement/Repairs
  2. Community Improvement, Capacity Building - Urban & Community Economic Development
  3. Human Services -

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

Under Development


Senior Health and Safety Updates, Service Days, National Rebuilding Month (April)

Through its three programs, RTB repairs and renovates homes and non-profit facilities at no cost to our recipients in need. This work involves both paid contractors, and skilled and unskilled volunteers. Repairs include: repair of gutter and keeping homes safe and dry, repair or replacement of windows to make more energy efficient and keep the home warm, electrical and plumbing, and carpentry work; repair/updates to kitchens and baths, interior and exterior painting, home modifications including grab bars, stair railings and ramps; health and safety-related items such as fire and CO2 detectors; and addressing tripping hazards; masonry, and landscaping.
Budget  10,000 per site
Category  Housing, General/Other Home Repair Programs
Population Served Elderly and/or Disabled Families At-Risk Populations
Program Short-Term Success 
RTB has deepened its service delivery by including a comprehensive review and implementation of its research based 25 point Health and Safety Checklist that addresses both physical and environmental challenges in the house. We have increased our partnerships with community groups across the city to better leverage our services and outreach to community members who were not aware of our services.
Program Long-Term Success 
The organization is broadly known for its outstanding work and service to low income residents in the City of Boston. It is able to serve, within a reasonable period of time, most applicants who apply for services. It has a centrally-located office with a staff of 2: Executive Director and the Project Coordinator, and three interns. The organization provides outstanding opportunities for volunteerism  through hands on opportunities and committee work. Volunteers regularly donate their time, talent and dollars to support the organization. 
Program Success Monitored By 
(1) Projects are completed on time and on budget;
(2) Through evaluations (forms and discussions) by project recipients;
(3) Through evaluations (forms and discussions) by Project Supervisors, House Captains and Neighborhood Coordinators who participate in our projects;
(4) Through evaluations by general volunteers who participate in our programs;
(5) Through on-going discussions and evaluations by the Executive Director and Board of Directors; and,
(6) Through reporting to and review by the Rebuilding Together national office. 
Examples of Program Success 
Positive evaluations from recipients and volunteers; have a waiting list of applicants and volunteers; were able to leverage some three dollars in donated labor, equipment, materials, and other costs for every dollar donated to the organization. Testimonials: "Volunteers were able to do a lot to my home and yard. They put up all the equipment that my husband will need when he comes home from the hospital. The work they did made a big difference; everything looks good and is working. My husband and I thank you."-Homeowners, Dorchester “Our pride as homeowners is restored … Rebuilding Together was instrumental in greatly improving the appearance of our home and did in one day what we could not have accomplished because of our health and lack of funds."-Homeowners, Jamaica Plain “The House Captain was the best. The volunteers were courteous and complete in what was given as the scope and as instructed. I would love to be a part of this program in the future.”-Volunteer

CEO/Executive Director/Board Comments

The greatest challenge to our organization is obtaining the financial support needed to serve our constituents in need who apply for services each year which has been growing each year. Our Board has grown and is active and committed -- each participates in two or more aspects of the organization -- and the challenge is to assure diversity and obtain new members who are especially focused on fundraising, including sponsorships. Our other challenges are continuing to positively brand the organization (the continued focus of our Marketing/Communications Committee) and the need for administrative help so as to free up the Executive Director to focus on other duties. 


CEO/Executive Director Ms Karen Clay
CEO Term Start July 2016
CEO Email
CEO Experience Karen has extensive experience in Program Management through her work at a project manager at WGBH where she managed a $2M project and EDC, where she managed several federally funded projects. She also has been successful with grant writing through her work at EDC.
Co-CEO Karen Clay
Co-CEO Term Start Sept 2015
Co-CEO Email
Co-CEO Experience Karen Clay, Project Manager, joined RTB in September 2015. Her career experience for the past 20 years has been in the non-profit world primarily in education and media in the project director/manager position. She comes to RTB from WGBH where she oversaw a $2M project working with 10 television stations to complete a national collaborative project.

Former CEOs and Terms

Name Start End
Ms. Martine Taylor Feb 2005 Sept 2008
Ms Simone Auster Aug 2008 Sept

Senior Staff

Name Title Experience/Biography
Ms Karen Clay Program Manager --


Award Awarding Organization Year
Nonprofit Partner Boston Home Magzaine 2018
"Celebrate Volunteerism"-Outstanding Organization New England Patriots/Foundation 2013
"Battlefield Citiation Award" New England Center for Homeless Veterans 2011


Affiliation Year
Affiliate/Chapter of National Organization (i.e. Girl Scouts of the USA, American Red Cross, etc.) - Affiliate/chapter 1991
Member of state association of nonprofits? Yes
Name of state association MA

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --


RTB collaborates with other non-profit organizations (such as AARP, ABCD, National Association for Remodeling Industry) and actively looks to partner/collaborate with other organizations. RTB also collaborates volunteer groups (faith-based organizations, youth groups, corporate employee groups, high school and college groups, and other affinity groups) to carry out its mission and work. We also collaborate with the City of Boston's various departments including the Mayor's Office, Neighborhood Development, Neighborhood Services,  Veterans Services and Elderly Services related to potential applicants and program delivery.  

CEO/Executive Director/Board Comments

The greatest challenge faced by our organization is having the funding to help those applicants, in a timely manner, selected as potential recipients of our work. We currently have a waiting list of 30 sites in need of our services who have been accepted as recipients and many new applications continue to be received. We need to increase our outreach to potential sponsors about the continued need for this important work. In addition, continue to establish a Board of Directors that can increase our funding from corporations and individuals.  The second greatest challenge is obtaining capacity-building funding to hire additional program staff who can help meet the growing needs of low income homeowners.

Foundation Comments


Staff Information

Number of Full Time Staff 1
Number of Part Time Staff 1
Number of Volunteers 800
Number of Contract Staff 2
Staff Retention Rate % 100%

Staff Demographics

Ethnicity African American/Black: 1
Asian American/Pacific Islander: 0
Caucasian: 1
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): --
Gender Female: 1
Male: 1
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 3
Management Succession Plan No
Business Continuity of Operations Plan No
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration Yes

Risk Management Provisions

Workers Compensation and Employers' Liability
Employee Dishonesty
General Property Coverage
Directors and Officers Policy
Accident and Injury Coverage

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency N/A N/A
Non Management Formal Evaluation and Frequency Yes Semi-Annually


Board Chair Mr. Travis Demar
Board Chair Company Affiliation Pegus Systems
Board Chair Term July 2018 - June 2021
Board Co-Chair Ms. Reilly Zlab
Board Co-Chair Company Affiliation City of Boston- Dept of Innovation and Technology
Board Co-Chair Term July 2018 - June 2021

Board Members

Name Company Affiliations Status
Mr. Diego Concha Consultant Voting
Mr. Travis DeMar Co-Chair PegusSystems Voting
Mr. William Duke Dassault Systems Voting
Mr. Neil McCullagh Secretary Boston College Voting
Mr. Chris Pederson Grand Circle Corporation Voting
Mr. Michael Potter Treasurer Jones Lang LaSalle Voting
Ms. Megan Riccardi Sophos Voting
Mr. Nick Starusky Skanska USA Voting
Ms. Caroline Staudt Boston Home and Garden RE-Shanahan Group Voting
Ms. Reilly Zlab Co-Chair Boston City Hall- Dept of Innovation and Technology Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
Ms. Caitlin Ameral -- NonVoting

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 9
Hispanic/Latino: 1
Native American/American Indian: 0
Other: 1
Other (if specified): --
Gender Female: 3
Male: 7
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 90%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 80%
Constituency Includes Client Representation No

Standing Committees

  • Board Development / Board Orientation
  • Communications / Promotion / Publicity / Public Relations
  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Executive
  • Finance
  • Program / Program Planning

CEO/Executive Director/Board Comments

The Board is working to increase its numbers and to provide diversity in its membership.

Foundation Comments



Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2017 2016 2015
Total Revenue $241,396 $135,229 $143,941
Total Expenses $191,960 $149,475 $113,151

Prior Three Years Revenue Sources

Fiscal Year 2017 2016 2015
Foundation and
Corporation Contributions
-- -- --
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- --
Individual Contributions $241,386 $135,229 $138,561
Indirect Public Support -- -- --
Earned Revenue -- -- --
Investment Income, Net of Losses $10 -- $4
Membership Dues -- -- --
Special Events -- -- $5,376
Revenue In-Kind -- -- --
Other -- -- --

Prior Three Years Expense Allocations

Fiscal Year 2017 2016 2015
Program Expense $110,734 $89,420 $81,453
Administration Expense $79,075 $56,017 $26,682
Fundraising Expense $2,151 $4,038 $5,016
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.26 0.90 1.27
Program Expense/Total Expenses 58% 60% 72%
Fundraising Expense/Contributed Revenue 1% 3% 3%

Prior Three Years Assets and Liabilities

Fiscal Year 2017 2016 2015
Total Assets $91,228 $41,001 $57,813
Current Assets $91,228 $41,001 $57,813
Long-Term Liabilities -- $0 $0
Current Liabilities $9,709 $8,918 $11,484
Total Net Assets $81,519 $32,083 $46,329

Prior Three Years Top Three Funding Sources

Fiscal Year 2017 2016 2015
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy N/A
Percentage(If selected) --
Credit Line No
Reserve Fund Yes
How many months does reserve cover? --

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? Yes

Short Term Solvency

Fiscal Year 2017 2016 2015
Current Ratio: Current Assets/Current Liabilities 9.40 4.60 5.03

Long Term Solvency

Fiscal Year 2017 2016 2015
Long-term Liabilities/Total Assets 0% 0% 0%

CEO/Executive Director/Board Comments

The in-kind donations of labor, supplies, equipment, and other project-related costs each year amount to approx. $150,000 to $250,000, which is not included in the cash budget of income and expense projections above. The challenge is developing the capacity to leverage our in-kind donations to meet more or our clients' needs. Due to the recovery from an illness of our auditor (heart surgery) our 2018 990 is delayed but will be completed by May of 2019.

Foundation Comments

Financial summary data in the charts and graphs above are per the organization's IRS Form 990s.  Contributions from foundations and corporations are listed under individuals when the breakout was not available.


The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.

1. What is your organization aiming to accomplish?

  • Provide quality and cost-effective repairs and accessibility modifications, ensuring our neighbors in need live in safe and healthy homes and communities;
  • Increase community support and our impact through strong relationships with city agencies, community groups, nonprofit partners, and local businesses;
  • Increase the number of volunteers engaged each year and raise their awareness of the issues surrounding affordable housing; and
  • Increase our capacity and expand our programs to meet the growing need in our community.

2. What are your strategies for making this happen?

Collaboration with other affordable housing agencies and community groups
Better use of social media
Enhancing our volunteer experience
Diversifying our funding stream 

3. What are your organization’s capabilities for doing this?

Involved board
increased staff capacity with new staff member
Engaged volunteers 
Better marketing materials 

4. How will your organization know if you are making progress?

Reduce our waiting list
satisfied homeowners through pre and post survey
satisfied volunteers through pre and post survey
satisfied sponsors through pre and post survey
diversify funding stream 

5. What have and haven’t you accomplished so far?

address our waiting list- continue to address
continue to work to diversify funding- continue to worked on diversifying our funding streams
completing systems to measure success - have increased better data collection to on our services to our clients and meeting our volunteers' needs