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Institute for Human Centered Design Inc.

 200 Portland Street, 1st Floor
 Boston, MA 02114
[P] (617) 695-1225 x 226
[F] (617) 482-8099
[email protected]
Valerie Fletcher
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 Printable Profile (Summary / Full)
EIN 04-2785256

LAST UPDATED: 01/28/2019
Organization DBA --
Former Names Adaptive Environments (2007)
Organization received a competitive grant from the Boston Foundation in the past five years No



Mission StatementMORE »

The Institute for Human Centered Design (IHCD) is an education and design non-profit organization committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages and abilities through excellence in design. IHCD’s work balances expertise in legally required accessibility with promotion of best practices in human-centered or universal design. We celebrate the good fortune of our time in which we live longer and survive more than at any time in history. We seek to identify and promote solutions in the physical, information, communication, policy, and social environments that minimize limitations and facilitate everyone’s opportunity to thrive.

Mission Statement

The Institute for Human Centered Design (IHCD) is an education and design non-profit organization committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages and abilities through excellence in design. IHCD’s work balances expertise in legally required accessibility with promotion of best practices in human-centered or universal design. We celebrate the good fortune of our time in which we live longer and survive more than at any time in history. We seek to identify and promote solutions in the physical, information, communication, policy, and social environments that minimize limitations and facilitate everyone’s opportunity to thrive.

FinancialsMORE »

Fiscal Year July 01, 2014 to June 30, 2015
Projected Income $2,304,934.00
Projected Expense $2,265,261.00

ProgramsMORE »

  • Consulting on accessibility and universal design
  • IHCD User/Expert Lab
  • U.S. State Department's Peer-to-Peer Dialogue Program

Revenue vs. Expense ($000s)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

Expense Breakdown 2012 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

The Institute for Human Centered Design (IHCD) is an education and design non-profit organization committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages and abilities through excellence in design. IHCD’s work balances expertise in legally required accessibility with promotion of best practices in human-centered or universal design. We celebrate the good fortune of our time in which we live longer and survive more than at any time in history. We seek to identify and promote solutions in the physical, information, communication, policy, and social environments that minimize limitations and facilitate everyone’s opportunity to thrive.

Background Statement

IHCD is an international education and design non-profit organization committed to advancing the role of design in expanding opportunity and enhancing experience for people of all ages, abilities and cultures through excellence in design. IHCD was founded in Boston in 1978 as Adaptive Environments and changed its name on its 30th anniversary to have an identity more reflective of current work. Our headquarters remain in Boston though some of the team work remotely in other parts of the United States.

IHCD meets its mission through an unusual mix of education, technical assistance and inter-disciplinary consulting and design services. Each activity informs the others for a dynamic interplay of expertise, learning and exploration. We are deep content experts in both accessibility and universal/inclusive design. IHCD understands accessibility as a floor or baseline for inclusive design and the practice of designing for people across the broadest spectrum of ability and age as a dynamic activity at the heart of socially sustainable design.

IHCD is a global leader in universal design, was one of five organizations to develop the Principles of Universal Design in 1997, has hosted or co-hosted five international conferences, publishes a book a year on the topic, provides more than 50 annual lectures in the US and globally as well as workshops, symposia, and collaboration with more than 30 international organizations who share our vision.

IHCD commonly uses the World Health Organization (WHO) framework that defines disability as a contextual phenomenon. The WHO mainstreams functional limitation as a fact of life in the 21st century and describes disability as generated at the intersection of the person and their multiple environments: physical, information, communication, policy and social. This perspective about the opportunity to minimize limitations and make the most of strengths while improving experiences for everyone is the baseline for all of IHCD’s work.

Impact Statement

In FY ’14 (7/1/13-6/30/14) had the following significant accomplishments:

- Developed in-house digital audit tools for buildings and outdoor environments that substantially streamline our accessibility consulting projects.

- Secured a consistent stream of consulting projects in both accessibility and universal design from clients that included cities and towns, higher education and culture including the largest contract to date with Georgia Institute of Technology.

- Significant year of staff growth in both span of responsibility and proven performance. One new consulting staff brings decades of valuable expertise and experience; one was brought on late in the year with strong business and project management skills.

- Board of Directors shifted toward being more engaged with a new president and inactive members moved off.

In FY ’15 (7/1/14-6/30/15) plan the following goals:

- Building from a growth strategy approved by the Board, IHCD is refining our message and how we implement our mission with a focus on making the biggest impact.

- We are creating a ‘proof of concept’ year for our User/Expert Lab with a set of publicly funded and consulting projects that will result in a documentary video (10”) that illustrates the process and the excitement of this process of contextual inquiry. We are simultaneously building and testing complementary tools for user/expert registration and objective reporting of user/expert outcomes.

- Continue building the set of consulting tools that include a workbook for program review, simpler report formats, systems for citizen review of draft recommendations.

- Assess significant invitations for strategic organizational growth (e.g., Bay Area presence, Center for Excellence in Wayfinding, digital peer-reviewed journal on universal/inclusive design).

- Conduct feasibility study for publishing a digital journal for Inclusive Design to fill a global gap and raise IHCD’s profile and enhancing awareness and knowledge exchange.

Needs Statement

- Make the case for engaging user/experts in understanding what works and what fails in places, products and technology through the User/Expert Documentary. ($28,000)

- Build capacity of the User/Expert Lab with needed equipment ($8,200), with a consulting engineer ($10,000), and a NEU Gordon Engineering Leadership grad intern ($15,000) TOTAL: ($33,200)

- Add one staff position at 80% time that’s focused on all aspects of marketing and development. ($43,000 + $14,000 fringe - $54,000)

- Begin the process toward hiring a full-time Managing Director able to pursue and close on opportunities, undertake strategic planning, build toward endowment ($100,000 + $30,000 - $130,000)

CEO Statement

I have been extraordinarily fortunate to serve IHCD as Executive Director since the start of 1998. In a career previously divided between issues of disability and social justice and of design, I have found a mission that ties those passions together. I’ve been privileged to build a diverse and committed team and take enormous satisfaction in our collaboration. IHCD’s vision is large enough to deliver a steady diet of worthy challenges that impact peoples’ lives. Having the opportunity to work globally on both policy initiatives, education and projects since 1998 has allowed us to have an unusually rich insight into culturally shaped perspectives on social equity. We create educational products – now digital – that meet broad needs for information and understanding. And we’ve built systems for earned income consulting and design services that have been successful enough to generate steady work just by word of mouth. We can continue doing what we do and should do that with some changes especially in increasing the size of typical consulting projects that have the promise of being less burdensome administratively and have more impact generally.

But I believe that the organization has reached a point at which we must apply our expertise and reputation to make the largest difference. Our mission is driven by global demographic realities of the 21st century in which we live longer and survive more than at any time in history. Functional limitation is now recognized as a mainstream human experience that almost everyone will experience if we live out a typical lifespan. IHCD is a leader in the international movement that reframes the role of design as a key to minimizing limitations and maximizing full participation and contribution by everyone. We have the benefit of global UN policy on health, aging and disability that endorses the strategy of universal design. As a free-standing non-profit, we are well-placed to take action on critical gaps in the field:

- Research: we do not have adequate data to inform design. We need to build data about what works for people with diverse functional limitations in places, products and technology. Our 2012 publication by Professor Hubert Froyen maps a method in Universal Design, A Methodological Approach and we are doing it on a small scale with our User/Expert Lab.

- Educational products: this organizational constant since 1978 is one we can now meet with multi-media web-based products supported in development and maintenance but freely available.

- Educationally: there is no peer-reviewed journal anywhere for the field. We’ve tested the waters and found interested potential editorial board members and an appetite for a digital and free quarterly publication.

Board Chair Statement


Geographic Area Served


IHCD serves geographic areas that range from the Boston Metropolitan area, to Massachusetts, to New England, the U.S., and globally. Our consulting and design services are North America. Our ADA Center serve New England, our Fair Housing Center serves the nation. Our user/expert lab serves North America. Our education and training services are global.

Organization Categories

  1. Civil Rights, Social Action, Advocacy - Disabled Persons' Rights
  2. -
  3. -

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)



Consulting on accessibility and universal design

IHCD has a national reputation for mission-driven consulting. Our primary target clients are cities, higher education, cultural institutions. This is an earned income program built over time that is now 26% of our annual budget. Baseline is the evaluation of the facilities, outdoor areas, programs, websites, signage and wayfinding. IHCD developed audit tools for buildings and outdoor spaces completed on iPads that capture photos. IHCD developed a workbook for clients to understand administrative and program responsibilities. We have model reports that include executive summaries, building reports, a digital catalogue, recommendations on program accessibility issues, website accessibility and wayfinding including graphics and navigation. Though the core focus is compliance with laws and codes, each project also includes universal design recommendations to enhance the experience of all users. IHCD is committed to building capacity among our clients and projects include training.

In addition, IHCD to the type of clients in the chart, IHCD regularly undertakes consultation with cultural institutions, mostly museums, for both existing conditions, new construction or new exhibits. Recent clients have included the Museum of Science Boston, the 9/11 Museum, the Museum of African/American History and Culture, the National Center for Civil and Human Rights, the new Miami Science Museum.

It costs between $2,000 to $500,000 depending on size and scope of the project.

Projects range from very small such as small churches to very large, including universities and large cities.

Budget  $0.00
Category  Public, Society Benefit, General/Other
Population Served General/Unspecified
Program Short-Term Success  .
Program Long-Term Success 

IHCD build our consulting on existing conditions as an alternative to the typical practice of this compliance obligation being met through a consultation that delivers a compilation of compliance gaps that seldom includes program access or website reviews or wayfinding. Our process is clear and comprehensive and engages the client from the start as a partner with a focus on creating products that XXXXXXX

Program Success Monitored By    
Examples of Program Success  .

IHCD User/Expert Lab

The direct engagement of people with lived experience of different abilities is an organizational trademark. Following IHCD’s 2011 projects for the Commonwealth (, we formalized the Lab as a flexible resource for holistic assessments of places, things and technology. We clarified the definition: A user/expert is a person who has developed natural experience in dealing with the challenges of the environment due to a physical, sensory or cognitive functional limitation. We recruited over 200 people across a very wide range of abilities as well as variety in age, culture and education. All are paid for time.

It’s proven difficult to make the case for the value of user/experts to the range of potential clients. In FY 2015, we plan a “proof of concept” year. We are creating a documentary video, with funded and pro-bono projects, as well as filling gaps in our testing equipment (e.g., assistive technology software, eye-tracking equipment).

All User/Expert Lab income is either project-based or consulting. We have a full-time User/Expert Lab Director who also is Coordinator of Public Programming and her salary is covered partially from the Lab, partially from other projects and partly from overhead. Most Lab projects are organized with a team tailored to the specific inquiry. Team members are a mix of IHCD staff including multi-disciplinary designers and an engineer as well as interns (master and doctoral candidates). If needed, external collaborators in occupational therapy, ethnography, psychology and neuroscience can be added.

Representative range of projects and clients and fees:

$5000 from the City of Cambridge, Elder User/Expert Field Analysis of Public Transit

$2000 from Arlington to review their website for accessibility & usability

$3200 from the E. M. Kennedy Institute to review environmental graphics, website, apps for tablet, mockups.

$10,000 from the manufacturer to conduct a user/expert analysis of a new feature on the most accessible examining table on the market. 
Budget  $10,000.00
Category  Public, Society Benefit, General/Other
Population Served People/Families with of People with Disabilities
Program Short-Term Success 

Short-term success is measured in the outcomes of each project in the utility of the results to inform the client. This varies based on project but a few current examples illustrate:

1. For the City of Cambridge’s healthy aging and public transit project, we generated an extensive that detailed very detailed issues in the physical, information, communication, policy and attitudinal experiences of the user/experts. They varied from lighting levels too low in bus-ways, to bus drivers pulling into the curb, to the signage for seats reserved for elders and people with disabilities being impossible to see if someone were sitting in the seat.

2. User/experts with low vision tested the font type and color contrast of the environmental graphics simulated life-size digitally for the E.M. Kennedy Institute & the design firm changed them.

3. Problems encountered by Users with learning disabilities as well as low-vision and blind on the Arlington website were addressed that evening.

Program Long-Term Success 

We believe that the practical long-term success of the Lab is measured by it becoming entirely self-funded including administrative costs. We have two additional long-term measures:

1. Generating data about each user experience that can contribute to a global database to inform the identification of “facilitators” of people and environments that can inform design. This is based on the World Health Organization’s definition of disability in 2001 that described functional limitation as a mainstream human experience in the 21st century based on the length of life and survival of illness and injury and need to build data about all kinds of people interacting with all kinds of functional limitations. The model is further refined in Hubert Froyen’s Universal Design, A Methodological Approach (2012).

2. Publishing articles about the User/Expert Lab’s work in peer-reviewed journals in order to build awareness among researchers globally.

Program Success Monitored By 

The user/expert lab does research. Our primary design research method is a variation of the investigative technique contextual inquiry, a core method for user-centered design. In IHCD’s method, we engage users at the edges of the spectrum of ability in order to understand both what fails and what works, assuming that what works for people with limitations will work better for everyone. In an inquiry that may occur at the start, during testing of models, through iterations of the design or reviewing existing conditions of finished places, products or technologies. Contextual inquiry focuses on the user individually but in a specific context. The process involves interview questions as well as self-report of experience and detailed documentation through photos and videos. Research results are a primary method of monitoring.

Some of our funded projects are proposed with methods of measurement built in which before and after surveys measure change in perception and learning.

Examples of Program Success 

In FY ’15, we have been awarded two publicly funded projects that are based on User/Expert research.

1. IHCD is working with the Mass. Cultural Council ($59,000) in their UP initiative to improve accessibility and universal design into the State’s cultural organizations. Of the 10-15 successful applicants, we will provide a user/expert review of existing conditions at the start of the project. We will also offer four 1-day trainings incorporating user/experts: physical, information, communication, program environments.

2. The National Endowment for the Arts has funded our proposal ($35,000), Designing for People, User/Experts in Schools of Design. IHCD will work with local design schools to bring user/experts into the academic studio for industrial design, landscape design, architecture and interior architecture, and interaction design. With IHCD staff, user/experts will visit the studio 3X times in a semester. Faculty will also be trained.

U.S. State Department's Peer-to-Peer Dialogue Program

IHCD won a Peer-to-Peer Dialogue grant in 2013 that supports joint projects and the exchange of best practices between the United States and Russian academic institutions and noncommercial organizations in order to explore partnerships in areas of mutual interest. IHCD built a collaboration with the largest organization in Russia serving people with disabilities: Perspektiva with whom we had worked previously. Our focus has been around the UN Convention on the Human Rights of People with Disabilities (CRPD) that both nations have signed. The primary goal is to share the deep expertise of IHCD in accessibility and universal design in order to build capacity in Russia to meet their responsibilities for CRPD implementation. IHCD teams have traveled to Russia to train on four topics: teaching accessibility and universal design to architecture students, inclusive education, inclusive culture and accessible public rights of way. IHCD has also trained Perspectives in the engagement of ‘user/experts’ to analyze existing conditions and inform improved practices. This partnership is set to conclude September 30, 2014.

Budget  $89,000.00
Category  Education, General/Other
Population Served People/Families with of People with Disabilities
Program Short-Term Success 

IHCD’s capacity building strategy relies on limited time for visits by IHCD staff to Russia but making the most of those live visits to understand the current context in each of the four focus areas. Who attends, what concerns they share, what information excites them as most relevant to their needs, what impediments of policy, budgeting or attitude threaten success? That ensures that the reports and recommendations for additional information that follow the visit can be relevant to the very different cultural situation in Russia. The first trip on architectural education involved 320 students attending lectures, training for 10 faculty members, 50 architecture students participating in a 48-design challenge to modify the current plans for a new neighborhood in Moscow to be universally designed. The inclusive education two-day training for teachers and school administrators was attended by over 200 people; the three webinars were attended by all 14 regions across Russia.

Program Long-Term Success 

Long-term success is to build Russian capacity to integrate the US practices in accessibility and universal design and accelerate their ability to integrate the requirements of the CRPD into their society. IHCD designed the program to maximize that goal by translating all materials into Russian including training presentations and reports, conducting lectures both live and webcast that could reach very large audiences, and being very prescriptive about the diversity of audiences who need to be included in the process as a necessary ingredient to success. The Russian Inclusive Schools initiative is extraordinary ambitious: grow the number of students with disabilities in K-12 from 2% to 50% by 2015 (!). That won’t happen but the policy intent has generated enormous attention and interest. Given 40 years of US experience and IHCD’s global deep content expertise in accessibility and universal design, we have been able to validate their early efforts and provide tools to expand their capacity including teachers, parents, children and administrators.

Program Success Monitored By 

This project is collaborative with our Russian counterpart, Perspektiva and they are a primary vehicle for evaluation of the impact of the project. To date, we know that the program has raised awareness because it has raised requests for IHCD to contribute articles and write brochures and develop content for websites. All of these options are very attractive but require support for the time and translation services well in excess of the size of this modest grant funding.

Examples of Program Success 

The US Embassy in Moscow also monitors the project and has included stories about both of these focus areas in their newsletter. The Inclusive Schools visit also generated a story and photo in the Moscow Times

CEO/Executive Director/Board Comments

The Russia/US Peer-to-Peer program is a modestly funded program but one of the few that has supported the opportunity for US non-profits to build capacity in light of the UN Convention on the Rights of People with Disabilities. IHCD believes that there is an urgent need to share information to avoid the wasted time of having to reinvent decades of experience but to balance it with respectful listing to the very real differences in the cultural context.
IHCD’s User/Expert Lab has taken time to put into place but has consistently delivered remarkable insights impossible to generate elsewhere. It is critically valuable today when we have a fundamentally changed profile of functional limitations (e.g., 80% of school children in Special Education have behavioral, developmental or cognitive conditions; chronic conditions are the primary reason for disability in the US) and we have little information about what works.  


CEO/Executive Director Ms. Valerie D. Fletcher
CEO Term Start Feb 1998
CEO Email [email protected]
CEO Experience

Valerie Fletcher has been Executive Director since 1998 of the Institute for Human Centered Design (IHCD), an international educational, consulting and design non-profit organization based in Boston, Massachusetts founded in 1978. The organizational mission is to advance the role of design in expanding opportunity and enhancing experience for people of all ages and abilities through excellence in design. Fletcher writes, lectures and works internationally. She currently oversees projects ranging from consultation and design services to public and private entities in cities and towns, higher education, cultural facilities and multi-family housing in the US and globally. IHCD’s holistic approach includes consideration of built, information, communication and service design. She established the IHCD User/Expert Lab that offers flexible evaluation of places, products, technology and services by people with lived experience of a wide range of functional limitations.

Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
Ms. Gabriela Bonome-Sims Director of Administration & Finance

Ms. Bonome-Sims has been with IHCD since 1992. She has an undergraduate degree from Parsons School of Design and a Masters in Public Administration from Suffolk University. She is responsible for day-to-day administration and financial management of IHCD. Originally trained in graphic design, she oversees graphic quality in all IHCD projects including books, websites, information products and marketing.

Mr. Steve Demos RA, Senior Architect

Steve has worked for IHCD since 2003. He has over 40 years of architectural practice specifically centered on human-centered design and design for people encompassing a broad range of abilities. Mr. Demos has been on the faculty of Harvard Graduate School of Design, Boston Architectural Center, Phillips Academy, and Phillips Exeter Academy as well as presenting lectures and workshops, both in the U.S. and abroad.

Dr. Oce Harrison Director, New England ADA Center (a project of IHCD)

Dr. Harrison has directed the New England ADA Center since 2001 and previously served as Title I consultant to the New England ADA. She chaired the national team of Project Directors that rebranded the old “DBTACs” to be the National ADA Network Centers in 2010 and led the region’s largest event marking the 20th anniversary of the ADA. In addition, Dr. Harrison is currently an adjunct professor at Bridgewater State College’s Psychology Department where she teaches a popular course on disability studies.


Award Awarding Organization Year
-- Greater Boston Chapter National Spinal Cord Injury Association 2014
Leadership Exchange in Arts and Disability (LEAD) Kennedy Center 2013
-- Disability Law Center Award 2012
Marie Felton Award Boston Center for Independent Living 2012
Women in Design (for Valerie Fletcher) Boston Society of Architects 2006


Affiliation Year
-- --
Member of state association of nonprofits? No
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --


Extensive US and international - representative sample: Boston Society of Architects, UNDESA, US Access Board, Helen Hamlyn Centre @ the Royal College of Art, International Associate for Universal Design (Japan), The Charles River Conservancy, Loeb Fellows at Harvard Graduate School of Design, Livable Streets, Design Council (UK)

CEO/Executive Director/Board Comments


Foundation Comments


Staff Information

Number of Full Time Staff 9
Number of Part Time Staff 9
Number of Volunteers 8
Number of Contract Staff 7
Staff Retention Rate % 70%

Staff Demographics

Ethnicity African American/Black: 2
Asian American/Pacific Islander: 0
Caucasian: 13
Hispanic/Latino: 2
Native American/American Indian: 1
Other: 0
Other (if specified): --
Gender Female: 15
Male: 3
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? No
Organization has Strategic Plan? Under Development
Years Strategic Plan Considers N/A
Management Succession Plan No
Business Continuity of Operations Plan No
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy No
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit --
State Registration --

Risk Management Provisions


Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency No N/A
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually


Board Chair Mr. Ralph Jackson
Board Chair Company Affiliation Principal at Shepley Bulfinch
Board Chair Term Jan 2014 - Dec 2014
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Andrew Baldwin Prince Lobel Tye, LLP, Associate Attorney Voting
Carolyn Cohen Health Educator Voting
Susan R. Cusack ETLI Project Director, Lesley University Voting
Ricardo Gomes Chair/Professor, Design & Industry Department, San Francisco State University Voting
Ralph Jackson, FAIA Principal at Shepley Bulfinch Voting
Nancy Jenner Community Volunteer Voting
Sally Levine, AIA Levine Architecture and Design Voting
Elaine Ostroff Founding Director Institute for Human Centered Design NonVoting
Chris Pilkington Founder & Principal, HES Advisors Voting
Marie Trottier Community Volunteer Voting
Renee Wells Accessibility Consultant for Cultural Institutions Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 2
Asian American/Pacific Islander: 0
Caucasian: 9
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): --
Gender Female: 7
Male: 4
Not Specified 0

Board Information

Board Term Lengths 1
Board Term Limits 1
Board Meeting Attendance % --
Written Board Selection Criteria No
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 0%
Percentage of In-Kind Contributions --
Constituency Includes Client Representation No

Standing Committees


CEO/Executive Director/Board Comments


Foundation Comments



Revenue vs. Expense ($000s)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

Expense Breakdown 2012 (%)

Fiscal Year July 01, 2014 to June 30, 2015
Projected Income $2,304,934.00
Projected Expense $2,265,261.00
Form 990s

2014 Form 990

2013 Form 990

2012 Form 990

2011 Form 990

Audit Documents

2014 Audited Financials

2013 Audited Financials

2012 Audited Financials

2011 Audited Financials

IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2014 2013 2012
Total Revenue $1,892,104 $1,874,391 $2,014,916
Total Expenses $1,838,642 $1,826,291 $1,962,640

Prior Three Years Revenue Sources

Fiscal Year 2014 2013 2012
Foundation and
Corporation Contributions
-- -- --
Government Contributions $1,582,011 $1,141,242 $1,375,701
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $1,582,011 $1,141,242 $1,375,701
Individual Contributions $41,818 $15,844 $8,262
Indirect Public Support -- -- --
Earned Revenue $268,151 $710,741 $617,713
Investment Income, Net of Losses $124 $-336 $-389
Membership Dues -- -- --
Special Events -- -- --
Revenue In-Kind -- $6,900 $13,629
Other -- -- --

Prior Three Years Expense Allocations

Fiscal Year 2014 2013 2012
Program Expense $1,419,881 $1,442,123 $1,562,703
Administration Expense $397,261 $364,884 $380,648
Fundraising Expense $21,500 $19,284 $19,289
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.03 1.03 1.03
Program Expense/Total Expenses 77% 79% 80%
Fundraising Expense/Contributed Revenue 1% 2% 1%

Prior Three Years Assets and Liabilities

Fiscal Year 2014 2013 2012
Total Assets $852,304 $778,255 $719,818
Current Assets $809,112 $709,738 $642,446
Long-Term Liabilities $0 $0 $0
Current Liabilities $443,884 $424,800 $414,463
Total Net Assets $408,420 $353,455 $305,355

Prior Three Years Top Three Funding Sources

Fiscal Year 2014 2013 2012
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy --
Percentage(If selected) --
Credit Line Yes
Reserve Fund No
How many months does reserve cover? --

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

Short Term Solvency

Fiscal Year 2014 2013 2012
Current Ratio: Current Assets/Current Liabilities 1.82 1.67 1.55

Long Term Solvency

Fiscal Year 2014 2013 2012
Long-term Liabilities/Total Assets 0% 0% 0%

CEO/Executive Director/Board Comments


Foundation Comments

Financial summary data in charts and graphs are per the organization's audited financials. Contributions from foundations and corporations are listed under individuals when the breakout was not available.


Other Documents

No Other Documents currently available.


The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.

1. What is your organization aiming to accomplish?

IHCD seeks to generate awareness, commitment and action about the remarkable diversity of ability and age in our time and about design as a means to ensure inclusion rather than dependence. The great accomplishment of the 20th century is leaving behind ‘survival of the fittest’ in favor of longer lives and the survival from illness, injury and congenital conditions at rates unimaginable thirty years ago. These new realities require a change in thinking that embraces the prevalence and diversity of life today as our shared good fortune but recognizes that a significant increase in the proportion of the population with functional limitations demands urgent attention. IHCD promotes a holistic design strategy that can minimize limitations and ensure maximum independence and participation across the spectrum of physical, sensory and cognitive issues. Moving forward begins with the baseline of accessibility but pursues a more expansive, creative quest for the design of environmental “facilitators.” The UN World Health Organization affirmed the strategy in 2001 of universal/inclusive design and called for the identification of design facilitators that would minimize disability. IHCD has taken up this challenge.

IHCD uses a multi-pronged approach to meet its mission including consulting and design services, technical assistance, education and research. We have the necessary deep content expertise in accessibility and inclusive design within our core team and regular collaborators to have the largest capacity in North America. Our current organizational priority is to maximize impact by focusing on large-scale initiatives, on model projects that are suitable for both research and replication, and in building an increasingly collaborative global community of practice by creating easy opportunities to access precedents and research for students, design educators and practitioners, businesses, public and private entities, and consumers.

We measure success in the increasing volume of attention to and investment in design that anticipates the ordinariness of human diversity of ability and creates seamless solutions. In the simplest terms, we measure success from the number and range of students from a mix of disciplines who seek out internships, literature, data, examples of inclusive design. We document the frequency of invitations to lectures, presentations, articles and interviews. And we measure success by the number of stories, both internally and in the international movement, that allow us and others to raise the bar, to demonstrate what works with substantive examples of products, places, technologies and service design.

2. What are your strategies for making this happen?

IHCD is a deep content expert on accessibility and universal design and organizes our mission-driven work into consulting and design services, technical assistance, education and training, and research. In our quest to increase the impact of our work, we are aligning with those proven categories of activity.

In our consulting and design services, we are working toward choosing consulting projects that are large and multi-faceted and/or that offer models of national or international value. In our existing conditions analyses, a good example is major universities. Our largest current client is Georgia institute of Technology for a comprehensive review of facilities, outdoor areas and programs, services and activities. We are evaluating for both compliance with federal and state accessibility requirements but also to consider opportunities to create a more welcoming and supportive environment for all students, visitors and staff through universal design. Our reviews are holistic and include review of accessibility and usability of websites and distance learning, critical facets of Georgia Tech’s menu of services. Working with universities or cities and towns has allowed IHCD to build sophisticated digital data-gathering tools as well as report formats that make these projects manageable. The outcomes transform the culture of these entities and impact tens of thousands of people.

Our design services are a mix of plan review, new construction and major renovation. Our priority is to pitch plan review services to major mixed-use developers in which we would be able to ensure that millions of square feet of new construction not only meet the legal obligations of accessibility but incorporate global best practice for inclusive design. Priority is for large projects in Greater Boston. In design services, model projects are a better use of our capacity than smaller renovations. An example is a current project in a Boston suburb that is a new home incorporating both physical and technological state-of-the-art supports for a 54 year-old man with ALS and his family. They are committed to sharing the story of their home with others with ALS through careful documentation of the project.

On technical assistance, we would like to continue our current role in serving as the New England ADA Center and as the national Fair Housing Design and Construction Resource Center. These are baseline funding projects and serve a very broad audience. Both are contingent on federal funding that we will pursue aggressively.

On education and training, IHCD is exploring options for making the most of our international networks to elevate universal design to the next stage. It seems clear that the critical next step is to create a digital inclusive design journal that could publish articles, essays and case studies from across the world and across the disciplines. There is no peer-reviewed journal today but this would be a publishing effort serving the needs of a broader audience than just the academic community.

There have been opportunities over time to bundle consulting, education and research and they are opportunities to catapult our knowledge to a new level. But they are rare. IHCD was approached recently by an Indian social entrepreneur and Canadian immigrant who owns a 20-acre property near Toronto to be developed as a dense mixed-use community including residential, workspace, retail and hospitality. He wants the project to be a global model of universal design in a ‘wellness’ community. Based on an initial schematic master plan, the owner would like IHCD to act on his behalf to move the project forward. This is an opportunity for bringing the best of global precedents in the built environment, in outdoor areas, in products and technology for a demonstration project that could be accompanied by user/expert research during development and following it.

3. What are your organization’s capabilities for doing this?


4. How will your organization know if you are making progress?


5. What have and haven’t you accomplished so far?