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Project Hope (Little Sisters of the Assumption Family Health Services, Inc.)

 550 Dudley Street
 Roxbury, MA 02119
[P] (617) 442-1880
[F] (617) 238-0473
[email protected]
Linda Wood-Boyle
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 Printable Profile (Summary / Full)
EIN 04-2748880

LAST UPDATED: 07/06/2017
Organization DBA Project Hope
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years No


Mission StatementMORE »

Project Hope works in partnership with families so they can move up and out of poverty. We do this by: being a catalyst for change in the lives of families and in the systems which keep them poor; developing and providing family support solutions for homelessness and poverty; and advocating for just public policies that strengthen families. We do this in collaboration with a multitude of organizations that support these goals.


Mission Statement

Project Hope works in partnership with families so they can move up and out of poverty. We do this by: being a catalyst for change in the lives of families and in the systems which keep them poor; developing and providing family support solutions for homelessness and poverty; and advocating for just public policies that strengthen families. We do this in collaboration with a multitude of organizations that support these goals.


FinancialsMORE »

Fiscal Year July 01, 2017 to June 30, 2018
Projected Income $5,704,824.00
Projected Expense $5,770,419.00

ProgramsMORE »

  • Adult Education Services
  • Childcare Programs
  • Family Shelter
  • Housing Services
  • Workforce Development & Employer Partnerships

Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

Project Hope works in partnership with families so they can move up and out of poverty. We do this by: being a catalyst for change in the lives of families and in the systems which keep them poor; developing and providing family support solutions for homelessness and poverty; and advocating for just public policies that strengthen families. We do this in collaboration with a multitude of organizations that support these goals.


Background Statement


Project Hope is a multi-service agency in the Dudley neighborhood of Roxbury/Dorchester at the forefront of efforts in Boston to move families beyond homelessness and poverty. Project Hope was founded in 1981 by the Little Sisters of the Assumption, who first settled in the Dudley area in 1947 to live and work with neighborhood families. Once best known as a shelter, today Project Hope offers an array of services to assist community members—especially low-income single mothers—in gaining the resources and skills to combat their impoverished circumstances.


Project Hope primarily serves low income, single mothers with young or school-age children. Most are unable to meet their family’s immediate basic needs, have experienced homelessness or are currently homeless and lack the education and skills needed to achieve financial independence. While they face many challenges, the women at Project Hope are - or have the potential to be - women of exceptional strength. Project Hope’s core - and unique - competency is to ensure that potential is realized. Our vision is rooted in the concept of transformation, the process through which women gain the tools, self–esteem and confidence necessary to take control of their lives and develop the courage to seek a better future. These mothers have a unique opportunity to break the cycle of homelessness and poverty, serving as role models of self confidence, empowerment, and accomplishment to their children. 


Project Hope has created innovative programming that provides community members the tools they need to take control of and transform their lives. Our Housing & Case Management Services helps families access and maintain affordable housing. The Workforce Development & Employer Partnerships program offers training, career coaching, job readiness services, and employment placement. An Adult Educational Services program gives women the opportunity to attain a basic education and provides a continuum that leads to college and beyond. The Family Child Care Business Enterprise assists women to open up their own home-based day care centers, thus providing these women with a financially sustainable career and pre-school children in the area with high quality day care and early education. Project Hope's original site remains a Family Shelter, a safe and supportive home for women and their children, while a nationally accredited Children's Center provides high-quality care to low-income and homeless children.


Impact Statement

Our achievements in the past year include:


Successful participation in the Promise Neighborhood Initiative. Our focus is in two major areas: the education and care of children between the ages of 0-5, and homeless children enrolled in schools within the DVC boundaries. 


Implemented a plan to build a robust, user-friendly data management system that is deeply utilized to inform program strategy, both internally at Project Hope and externally with our community partners.  Creation of a Research and Evaluation team which has completed a thorough inventory and analysis of our ETO database and corrected intrinsic design issues. As we build out the front and back ends to better meet the needs of programs and revamp our ETO training offerings, we are reaching our goal of transforming our data management system.


Expanded Project Hope’s capacity to improve the quality of early education and care offered to low-income children. To extend the resources of higher education to all family child care providers in the community, we are partnering with Urban College to offer college-level courses on-site at Project Hope. In 2013, FCCBE launched the Child Quality Care Initiative (CQCI), a pilot program designed to reach out to informal child care providers in the Dudley area. Lastly, Jumpstart, a national organization that recruits and trains college students to serve preschool children in low-income neighborhoods, asked FCCBE to be a site for a pilot program to enhance literacy curriculum in family child care programs. 


Project Hope’s goals reflect our vision of leveraging and deepening our presence in the Dudley neighborhood community coupled with deliberate attention to infrastructure.  Strategic priorities include creating a culture and systems which are data driven and promote continuous learning, evaluation and knowledge dissemination to the larger community, and integrating our programs into the Promise Neighborhood Initiative efforts.



Needs Statement


Project Hope’s greatest challenge is to continue to meet the needs of our participants in these difficult economic times. As local, state and federal governments cut aid programs, we are confronted with diminishing resources while the need for long-term and creative solutions is growing. To face this challenge, we continue to seek innovation in our programs and operation, and search for public and private funding. 


Project Hope has reached an organizational size and maturity that requires a deliberate focus on infrastructure. Our greatest capacity challenge is the collection, management and analysis of data that allows us to view our impact on families as a whole and our impact on the community. We strive to move from siloed program-based data collection to include holistic agency-wide data collection and analysis.


We have come to realize with greater clarity over the past year that we must think in critical and innovative ways as to how we measure our impact on families within the community. We are focused on exploringnext-generation models that allow Project Hope to leverage its presence in the community, demonstrate proven strategies for helping families achieve economic stability and growth, and potentially devising new programming.

CEO Statement


Board Chair Statement


Geographic Area Served

In a specific U.S. city, cities, state(s) and/or region.
Greater Boston Region-Roxbury Neighborhood
Greater Boston Region-Dorchester Neighborhood
Greater Boston Region-Mattapan Neighborhood
Greater Boston Region-Jamaica Plain Neighborhood
Greater Boston Region-Mission Hill Neighborhood

Project Hope serves families primarily from the Roxbury and Dorchester sections of Boston. Others hail from Mattapan, Mission Hill, Roslindale, and Jamaica Plain.


Organization Categories

  1. Human Services - Homeless Services/Centers
  2. Housing, Shelter - Temporary Housing
  3. Employment - Job Training

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

Under Development


Adult Education Services


Adult Educational Services (AES) program was created in response to the expressed needs of the homeless women residing in Project Hope’s Family Shelter who knew that without adequate education they could not find a sustainable path out of poverty. Out of this commitment to the women, AES was born. AES offers an array of basic education and ESOL courses in combination with empowering foundation classes to promote the women’s learning, self-development, and self-sufficiency. For women with a history of homelessness, domestic violence and other trauma, AES provides a safe and supportive learning environment that encourages each woman’s confidence and empowerment. Academics include basic subjects (reading, writing, math, science, social studies, and computers)and English language instruction. A driving tenet is an emphasis on participatory learning:students guide the learning process and bring their life experiences to the fore as topics of study and reflection.

Budget  $540,000.00
Category  Education, General/Other Adult Education
Population Served Females
Program Short-Term Success  --
Program Long-Term Success  --
Program Success Monitored By  --
Examples of Program Success  --

Childcare Programs


TheFamily Child Care Business Enterprise(FCCBE) offers low-income women the opportunity to pursue a career in child care, launch their own businesses, and gain decent jobs. FCCBE has a robust network of over 20 family child care providers, who offer high-quality care for low-income children in theDudleyneighborhood and surrounding communities. The Children’s Centerprovides high-quality child care and early education to children primarily from the highly impoverished neighborhoods of Roxbury andDorchester. The Center fills a critical gap in child care services for many low-income families in the community.The driving philosophy of the Children’s Center is to promote school readiness and ensure children’s healthy development.

Budget  $1,237,000.00
Category  Education, General/Other Early Childhood Education
Population Served Families Poor,Economically Disadvantaged,Indigent
Program Short-Term Success  --
Program Long-Term Success  --
Program Success Monitored By  --
Examples of Program Success  --

Family Shelter


TheFamily Shelteroffers a high-quality, caring shelter environment for 11 families who have become homeless. One of the first homeless family shelters in the state, the Family Shelter is now a model for its respectful and empowering approach. We partner with the families in our Shelter as they face the difficulties of finding and keeping permanent housing. Located in a beautiful Victorian house inDorchester, the Shelter provides new bedding, towels, diapers and other personal and baby care items. Through the provision of basic necessities, Project Hope brings a measure of increased comfort, dignity, and care for the women and children who call the Shelter their temporary home. Families have access to on-site health care through our collaboration with Boston Health Care for the Homeless, and high quality child care at Project Hope’s Children’s Center, adjacent to the Shelter. Each family works with a Project Hope case manager and housing advocate to find permanent and safe housing.

Budget  $486,000.00
Category  Housing, General/Other Homeless Shelter
Population Served Families
Program Short-Term Success  --
Program Long-Term Success  --
Program Success Monitored By  --
Examples of Program Success  --

Housing Services


By providing emergency financial assistance, housing search assistance, eviction prevention services, and other emergency support, the Housing Services helps stem homelessness for hundred of families each year, including the 11 families living in the Project Hope Family Shelter. Housing Services provides:

·       Housing information workshops on topics such as client education about housing subsidy programs and other housing options, and assistance with obtaining subsidies

·       Access to the computer resource center and clearinghouse, located at theProjectHopeCommunityBuildingand open to neighbors to facilitate their housing and job searches;

·       Mediation with landlords to negotiate arrearages payment agreements ;

·       Financial assistance to prevent eviction, and other efforts to help families maintain their current housing or locate to other appropriate housing; and

·       Coordination with the job training and adult education departments of Project Hope

Budget  $463,000.00
Category  Housing, General/Other Housing Counseling
Population Served Homeless
Program Short-Term Success  --
Program Long-Term Success  --
Program Success Monitored By  --
Examples of Program Success  --

Workforce Development & Employer Partnerships


Workforce Development & Employer Partnerships (WDEP) prepares low-income residents ofBostonfor mid- and entry-level employment in the health care field through partnership with the area’s largest hospitals. WDEP serves 170 people each year, primarily single mothers who support their families while earning just over $10,000 each year. These residents need a pathway out of poverty, and WDEP’s job training fills this critical community need. WDEP has formal agreements with Partners Health Care and Brigham & Women’s Hospitals, which offer interviews and the potential for employment for graduates from our continuum of training tracks. A collaboration with Tufts Health Plan provides WDEP participants access to customer service positions in Tufts’ call centers. Through classroom instruction, job placement services, and case management, WDEP ensures participants have the skills and supports necessary to obtain and retain employment and advance on the path to economic self-sufficiency.

Budget  $549,000.00
Category  Employment, General/Other Job Training & Employment
Population Served Families
Program Short-Term Success  --
Program Long-Term Success  --
Program Success Monitored By  --
Examples of Program Success  --

CEO/Executive Director/Board Comments



CEO/Executive Director Ms. Mary Jo Bane
CEO Term Start July 2017
CEO Email [email protected]
CEO Experience

Mary Jo Bane assumed leadership as Interim Executive Director of Project Hope on July 1, 2017. Mary Jo is a Thornton Bradshaw Professor of Public Policy and Management Emerita at the Harvard Kennedy School of Government, where she has taught and conducted research in the areas of public management, poverty, welfare, and social policy. Mary Jo has served as assistant secretary for Children and Families at the US Department of Health and Human Services and as Commissioner of the New York State Department of Social Services.

Co-CEO Ms Christine E Dixon
Co-CEO Term Start Jan 2011
Co-CEO Email [email protected]
Co-CEO Experience

Christine joined Project Hope in January 2011. She is a Licensed Independent Clinical Social Worker with a Master's degree in Social Work from Boston University and a Bachelor's degree from the College of the Holy Cross. She has worked in the field of Human Services for over 18 years. Her experience is primarily in working with children and families around issues of homelessness. Prior to joining Project Hope, Christine worked for the Massachusetts Department of Public Health with families placed in hotels, motels and scattered site shelters by the Department of Housing and Community Development. Prior to this, Christine worked nearby at the Dimock Community Health Center in Roxbury, where she was the Mental Health Specialist in their Head Start and Early Head Start programs providing play therapy services to children, technical assistance to classroom teachers and training for staff and parents.

As Deputy Director, Christine works hand in hand with Linda Wood-Boyle to chart Project Hope’s future growth and strategic response to an ever-increasing demand for the organization’s services. She has both internal and external responsibilities, ranging from program management and development to administration roles within the agency.

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
Carol Ann McAuliffe Director of Finance Carol Ann McAuliffe joined Project Hope’s Board of Directors in 2003. For the past 8 years, she served as the Treasurer of the Board. In November 2011 she joined Project Hope’s staff as the Director of Finance. Prior to joining Project Hope’s staff, Carol Ann worked for 20 years at Fidelity Investments. She most recently held the position of Vice President in the operations area at Fidelity. She is highly skilled in the areas of accounting, operations management, project management, new product implementation and business planning.

Carol Ann has an undergraduate degree from Boston College and a MBA from Boston University.


Award Awarding Organization Year
2010 Social Innovator - Employment and Education Root Cause - Social Innovation Forum 2010


Affiliation Year
-- --
Member of state association of nonprofits? No
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
National Association for the Education of Young Children (NAEYC) - 5 Year Accreditation 1998


We have many formal and informal collaborations with non-profits, businesses, and government agencies.


  • Staff are routinely tapped to inform policy: Sr. Margaret Leonard, Project Hope’s Executive Director, participates in state and city planning groups to eradicate homelessness, while staff from diverse programs are active in a city collaborative sharing best practices for homelessness prevention.
  • We are a founder and board member of the Dudley Street Neighborhood Initiative and continue to be an active organizational partner.
  • Project Hope’s innovative Workforce Development & Employer Partnerships (WDEP) program has a formal agreement with Partners HealthCare who looks to WDEP’s trainees to fill administrative, clerical, and general service positions. A collaboration with Tufts Health Plan provides WDEP participants access to customer service positions in Tufts’ call centers.
  • Our Children’s Center has relationships with both Wheelock College and Jumpstart to bring in interns and volunteers to enhance curriculum activities.
  • Health Care for the Homeless provides on-site medical services at our Family Shelter


CEO/Executive Director/Board Comments


Foundation Comments


Staff Information

Number of Full Time Staff 44
Number of Part Time Staff 11
Number of Volunteers 100
Number of Contract Staff 0
Staff Retention Rate % 94%

Staff Demographics

Ethnicity African American/Black: 11
Asian American/Pacific Islander: 0
Caucasian: 20
Hispanic/Latino: 24
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 48
Male: 7
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 1
Management Succession Plan Under Development
Business Continuity of Operations Plan No
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy No
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration --

Risk Management Provisions


Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually


Board Chair Ms. Maureen Pompeo
Board Chair Company Affiliation Strategic Consulting
Board Chair Term Jan 2006 - Jan 2018
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Mary Jo Bane Harvard Kennedy School Voting
Michelle Botus One Family Scholar, Sociology Voting
Richard Burns Chief Executive Officer, NHP Foundation Voting
Andrea Corcoran General Counsel, ToleRx, Inc. Voting
John Egan Partner, Goodwin Proctor LLP Voting
Ms Donna Haig Friedman Center for Social Policy, U Mass Boston Voting
John Gallagher Loomis, Sayles & Company Voting
Jay Gonzalez CeltiCare Health & New Hampshire Healthy Families Voting
John Markey Partner, Mintz Levin Cohn Ferris Voting
Adelene Perkins Chief Business Officer, Infinity Pharmaceuticals Voting
Maureen Pompeo Strategic Consulting Voting
Lawanda Riggs One Family Scholar, Accounting Voting
Jeri Robinson Vice President, Early Childhood Division, Boston Children’s Museum Voting
Janine Salyards Duff & Phelps Voting
Robert Shanley Financial Consultant Voting
Robert Spellman Finance Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 29
Asian American/Pacific Islander: 0
Caucasian: 71
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 65
Male: 35
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % --
Written Board Selection Criteria No
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Constituency Includes Client Representation Yes

Standing Committees


CEO/Executive Director/Board Comments


Foundation Comments



Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2016 2015 2014
Total Revenue $4,436,535 $5,629,336 $5,332,470
Total Expenses $4,746,964 $4,893,674 $4,746,405

Prior Three Years Revenue Sources

Fiscal Year 2016 2015 2014
Foundation and
Corporation Contributions
-- -- --
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- --
Individual Contributions $1,423,539 $1,600,691 $1,912,512
Indirect Public Support -- -- --
Earned Revenue $2,351,802 $2,506,046 $2,368,092
Investment Income, Net of Losses $28,825 $30,616 $84,562
Membership Dues -- -- --
Special Events $654,561 $385,526 $623,287
Revenue In-Kind $155,808 $231,979 $257,128
Other $-178,000 $874,478 $86,889

Prior Three Years Expense Allocations

Fiscal Year 2016 2015 2014
Program Expense $3,574,355 $3,737,714 $3,649,603
Administration Expense $773,190 $820,874 $753,906
Fundraising Expense $399,419 $335,086 $342,896
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 0.93 1.15 1.12
Program Expense/Total Expenses 75% 76% 77%
Fundraising Expense/Contributed Revenue 19% 17% 14%

Prior Three Years Assets and Liabilities

Fiscal Year 2016 2015 2014
Total Assets $7,258,773 $7,833,624 $6,927,672
Current Assets $1,228,532 $1,698,886 $1,503,976
Long-Term Liabilities $60,000 $70,000 $80,000
Current Liabilities $453,877 $433,360 $253,070
Total Net Assets $6,744,896 $7,330,264 $6,594,602

Prior Three Years Top Three Funding Sources

Fiscal Year 2016 2015 2014
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value $168,000.00
Spending Policy Income plus capital appreciation
Percentage(If selected) --
Credit Line Yes
Reserve Fund Yes
How many months does reserve cover? 6.00

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? No

Short Term Solvency

Fiscal Year 2016 2015 2014
Current Ratio: Current Assets/Current Liabilities 2.71 3.92 5.94

Long Term Solvency

Fiscal Year 2016 2015 2014
Long-term Liabilities/Total Assets 1% 1% 1%

CEO/Executive Director/Board Comments


Foundation Comments

Financial summary data in the charts and graphs above is per the organization's audited financials. Contributions from foundations and corporations are listed under individuals as the breakout was not available.
The data above reflects Project Hope only, and does not include the affiliates, Community Hope and Co-Opportunity, Inc. Per the 2016 audit, Project Hope provided financial management services to Co-Opportunity. During fiscal year 2015, Co-Opportunity transferred the Property to Project Hope, who assumed the related debt. Subsequent to transfer, Co-Opportunity dissolved during fiscal year 2015. 
Please note, the Other revenue category above, across all three years posted, includes items such as capital grants, gain (loss) on purchase (sale) of land, forgiveness of debt and unrealized gain on investments. Other for FY15 above includes net gain on unwind of Co-Opportunity Inc.


The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.

1. What is your organization aiming to accomplish?


2. What are your strategies for making this happen?


3. What are your organization’s capabilities for doing this?


4. How will your organization know if you are making progress?


5. What have and haven’t you accomplished so far?