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Massachusetts Coalition for the Homeless Inc

 73 Buffum Street
 Lynn, MA 01902
[P] (781) 595-7570 x 12
[F] (781) 595-7574
Robyn Frost
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 Printable Profile (Summary / Full)
EIN 22-2599662

LAST UPDATED: 02/11/2019
Organization DBA --
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years No



Mission StatementMORE »

The Massachusetts Coalition for the Homeless is a statewide organization working to create long-term solutions to homelessness while meeting the immediate needs of homeless and at-risk families and individuals. The Coalition has a mission to eradicate homelessness from Massachusetts. We support this mission through homelessness prevention programs, direct service, technical assistance, public education and advocating for safe and affordable permanent housing for individuals and families.

Mission Statement

The Massachusetts Coalition for the Homeless is a statewide organization working to create long-term solutions to homelessness while meeting the immediate needs of homeless and at-risk families and individuals. The Coalition has a mission to eradicate homelessness from Massachusetts. We support this mission through homelessness prevention programs, direct service, technical assistance, public education and advocating for safe and affordable permanent housing for individuals and families.

FinancialsMORE »

Fiscal Year July 01, 2017 to June 30, 2018
Projected Income $1,610,470.00
Projected Expense $1,521,090.00

ProgramsMORE »

  • A Bed for Every Child
  • Furniture Bank
  • HomeLink Initiative
  • Room to Breathe

Revenue vs. Expense ($000s)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

The Massachusetts Coalition for the Homeless is a statewide organization working to create long-term solutions to homelessness while meeting the immediate needs of homeless and at-risk families and individuals. The Coalition has a mission to eradicate homelessness from Massachusetts. We support this mission through homelessness prevention programs, direct service, technical assistance, public education and advocating for safe and affordable permanent housing for individuals and families.

Background Statement

In 1981, our state and nation were seeing a dramatic increase in the numbers of both families and individuals losing their housing and becoming homeless. A group of concerned citizens, service providers, people of faith, and those faced with or experiencing homelessness came together to form one statewide organization that could work to find long-term solutions and to assist with meeting the immediate needs to this growing crisis. Due to their action, the Massachusetts Coalition for the Homeless was formed. In 1983, the same year the agency was incorporated, it was able to get passage of the Anti-Homelessness Act that made it possible for non-profits to receive funding to open emergency shelters and create programs to work on a response to long-term housing. The Coalition’s early intervention and direct service work, along with our commitment to finding long-term solutions to homelessness, have allowed us to develop innovative programming and realistic solutions to ending homelessness. Over the past decade, the Coalition’s approach has increasingly focused on homelessness prevention. Prevention is cost effective, supports the ability for households to maintain economic stability, and gives children the stability needed to receive a solid education. The Coalition integrates prevention resources at places where people are already receiving services, providing seamless and timely access to these resources. We also run a Furniture Bank that has helped thousands of households transitioning out of homelessness to obtain the essentials they need to make their new apartment a home.
The agency has worked to embed homelessness prevention resources in community health centers, public schools, and in-home early intervention programs. These prevention efforts have had impressive results with helping at-risk households to retain or secure housing. A pioneer in the arena of homelessness prevention, the Coalition is called upon by both state agencies and school districts to share our knowledge and expertise.
The Coalition recognizes the importance of communicating its learnings. To that end, we offer comprehensive trainings to providers working with low income households and to others in the community who want to do something to help those in need. 
Our comprehensive approach allows us to address the root causes of homelessness, while also ensuring that services are provided to those in immediate need. 

Impact Statement

With so many households on the verge of or becoming homeless the Coalition strengthened, expanded and invested additional resources into its commitment to prevention, meeting immediate needs and long term systemic change. Key achievements last year include: 

  • With a goal to assist household to avoid homelessness, the HomeLink Initiative partners with existing community based programs to reach households that are facing a housing crisis before it spirals out of control. HomeLink served 1,123 households to help them avoid homelessness. 
  • The Furniture Bank collects furniture, household items and other basic material items. It successfully solicited and collected over $2.2 million worth of gently used furniture and household items and distributed them to 3,500 families and individuals transitioning out of homelessness or living in poverty. Over 5,100 children received assistance with back-to-school supplies, toys, books and basic material items. 
  • A Bed for Every Child was launched with a goal of distributing beds to low-income children attending school who are without one of their own. At a cost of $250 to distribute one bed, the Initiative raised $102,500, enabling it to distribute 410 beds. 
  • A growing problem has been the increasing number of unaccompanied youth that are becoming homeless. It is estimated annually that over 5,000 students attending public school are experiencing homelessness. The Coalition successfully launched a campaign to provide housing and support services to these unaccompanied youth, resulting in the establishment of a state wide Commission on Unaccompanied Youth.

 Goals for the coming year include: 

  • Assisting over 3,800 households through the Furniture Bank
  • Raising $410,000 to distribute 1,500 new beds to children without one of their own
  • Expanding HomeLink’s Help Desk to two additional health centers
  • Hosting Youth on the Hill to bring youth from across the state to the State House to speak out on housing for homeless youth


Needs Statement

This past year, as with the past three years, the Coalition has seen firsthand the escalating number of families and individuals falling into poverty, putting many of them on the brink of or sliding into homelessness.

Over the next twelve months, some of the Coalition’s greatest needs will be:
  • Financial support to allow HomeLink to continue partnering with public schools, community health centers and early intervention programs to assist households having a housing crisis to avoid homelessness
  • Donations of furniture, household items, linens, blankets, back to school supplies and holiday toys to ensure that the Furniture Bank can continue to meet the immediate of those in need
  • Financial support for A Bed for Every Child to continue to distribute new twin beds to children living in poverty without one of their own
  • Volunteers who can organize drives within their communities that can fuel the Furniture Bank with furniture and household items throughout the year


CEO Statement

Your most indelible memories are stamped within the walls of the place you call home. The silly sounds of your sister’s giggle…the wonderful aroma of a holiday feast…a birthday celebration. These are threads that are woven together to create a place where you feel warm and safe. 

Over this past year, the impact of escalating homelessness has led to the temporary loss of many of these types of fond memories for families. As the economy slowly recovers, its wake has left thousands of households living in poverty in our state. Many of these households live on the verge of homelessness and many more have become homeless mainly because they are too poor to pay sky-rocketing rents. Even more are unable to afford the basics of daily life – clothing, food and beds for their children. 

Since its inception over 30 years ago, the Massachusetts Coalition for the Homeless has been helping families and individuals across the state to avoid or escape homelessness as well as meeting immediate needs. Today sadly, the demand for the Coalition’s assistance has never been greater. In just the past twelve months, requests for help have risen by over 50%. During these challenging times, the Coalition has continued to dedicate itself to working on effective solutions for preventing homelessness and stabilizing those who are housed.

Board Chair Statement

I joined the Board of Directors of the Massachusetts Coalition for the Homeless in 1993 after WCVB-TV completed a holiday Telethon, for which I was the Program Director, to support the work of the Coalition. Being provided a behind the scenes look at who they were and what they were about, I was in awe of the amount and quality of the work that such a small organization was able to accomplish. Their zeal and commitment to meet immediate needs of homeless men, women and children while at the same time seeking long-term solutions to homelessness were contagious, appealing to my belief in sharing my talents and giving back to my community. This was the right place and time for me to do so.


Almost 20 years later as the President of the Board, I share with them the same passion and commitment for our work. The Coalition has grown into an even stronger non-profit with resilient financial stability, an extensive network, and an a sensitivity for creating innovative solutions. Our strong Committee structure has led the Board to govern responsibly yet openly. Our small staff continues to stretch their minds, hearts and energy to deliver services that reflect the compassion and collaborative spirit that I saw in them in our TV studios. I am particularly proud that the agency has maintained rigorous financial monitoring and decision making coupled with a diverse fundraising strategy that has led us to weather purchasing a new building, physically moving the office and warehouse, and the unpredictability that we all are living with today.


It is clear to me that the strength of our agency lies in the leadership of its management team and their longtime loyalty to the Coalition and its mission. The belief it has held since its inception to see where the greatest good can be done and to achieve meaningful outcomes by collaborating in the community continues to lead the Coalition. Today, we are well positioned to provide necessary services that will assist our neighbors in need in ways that will truly make a difference in their lives.   

Geographic Area Served

In a specific U.S. city, cities, state(s) and/or region.
The Massachusetts Coalition for the Homeless is a statewide organization. Some programs focus on providing services to specific communities serving low-income families, children and individuals.

Organization Categories

  1. Human Services - Homeless Services/Centers
  2. Housing, Shelter -
  3. Health Care - Health Support

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)



A Bed for Every Child

 As part of the Coalition’s work with public schools to assist at-risk families of their students to avoid becoming homeless, the agency has been able to help many parents who need assistance with material items such as clothing, food and household furniture. When advocates learned that many of the students in the schools did not have a bed and were sleeping on the floor or with a sibling, they became concerned that the students' learning ability was being needlessly compromised without a good night sleep. In response, the agency created A Bed for Every Child Initiative to secure and distribute a twin mattress, frame and bed linens to students who do not have one of their own that are referred by our school partners.


Budget  $409,630.00
Category  Human Services, General/Other Emergency Assistance
Population Served Children Only (5 - 14 years) Children and Youth (0 - 19 years) Families
Program Short-Term Success 

Short-term goals for this program are to:

  • Distribute a minimum of 500 beds over the course of 12 months
  • Work in partnership with social workers in public schools who will assist in identifying students without a bed and referring them to the Initiative 
  • Deliver beds directly to the children’s homes 
  • Engage in educational outreach to the wider community to bring awareness of the growing need to assist low income children to have a bed of their own. This will be accomplished through speaking engagements, grants and corporate support to raise funds to purchase the beds and linens, and a media campaign.  
  • Work with the wider community to host drives that collect new product donations or raise financial support to purchase the beds, linens and pillows through connections with 50 civic organizations that will partner with the Initiative over the next 12 months


Program Long-Term Success 
The long term goal is to raise sufficient financial support to distribute 1,500 twin beds and bed linens to children living in poverty without a bed of their own who attend public school. Additionally, we aim to expand to additional public schools throughoutMassachusettsthat are located in communities with high levels of poverty.
Program Success Monitored By 

The Initiative can not be a true success until it is able to raise $410,000 annually which will enable it to distribute 1,500 beds to children living in poverty without a bed of their own. Until that time, as financial support is raised, beds are purchased and distributed immediately to children who have been referred. At any given time there is a waiting list of children in need that have been referred. An additional way to measure success is the ability of the Initiative to expand to additional new communities.

Examples of Program Success 

Working in partnership with the LynnPublic Schools, the Initiative was able to distribute over 400 beds in twelve months.  One of the students that was able to benefit was Miguel who was in second grade full of energy and ready to learn. Shortly after returning from school vacation in February, Miguel’s teacher began to notice that he was coming to school tired and not acting as himself. At first his teacher thought it was the transition back to school from vacation, but learned that he has sleeping on the floor. 

Miguel’s family struggled with bed bugs, and before the landlord would exterminate, they had to get rid of their mattresses. Without the financial resources to purchase new beds, Miguel’s mom was forced to have her sons sleep on the floor of their bedroom.

Miguel’s teacher was able to make a referral for beds. Tonight, Miguel and his brother sleep comfortably and share their new bunk beds. Miguel has claimed the top as his.

Furniture Bank

For the past 27 years, the Coalition has been helping families and individuals to furnish their future through its Furniture Bank. The Furniture Bank has a simple but important mission to ensure that households transitioning from homelessness into permanent housing have access to cost free furniture and household items to help rebuild their homes and lives. Since its inception, it has furnished over 55,000 homes. It traces its beginnings to work that the Coalition was undertaking in family shelters when a mother asked an advocate if there was any place like a food bank that gave out furniture instead.  It was then that the Furniture Bank was conceived and began working on a simple two prong business model – partnering with generous community businesses and individual residences to secure gently used furniture and household goods and then working with a network of non-profits to indentify households transitioning into housing who are in need of assistance.


Budget  $252,740.00
Category  Housing, General/Other Housing Support
Population Served Homeless Families At-Risk Populations
Program Short-Term Success 

 The Furniture Bank’s short term goal is to ensure that there is a place for low income households to access cost free material items to furnish their new apartment, to stabilize their housing, and improve their quality of life. It will do this by:

  • Partnering with 350 non-profit organizations and business partners to provide material items to over 3,200 families and individuals, resulting in up to $1,800 worth furniture and household goods that each receive to make their house a home
  • Offering assistance to both shelters and families by distributing 3,100 holiday gifts to children, ensuring that each child had gifts to open on Christmas. 
  • Assisting 1,800 students living in shelters, motels and doubled living situations head back to school in September with new backpacks that are filled with school supplies
  • Collecting 10,000 books that will be distributed across the state to programs and shelters working with homeless children


Program Long-Term Success 

The ultimate goal of the Furniture Bank is to meet the immediate needs of low-income and homeless families and individuals. It will work to find creative and efficient ways to solicit and distribute the basics that make an apartment a home. The Furniture Bank is a critical resource to support low-income and homeless families and individuals as they strive to find stability and self-sufficiency in their lives. Its assistance will increase comfort and a sense of dignity for households re-establishing their homes and their lives, while enhancing the physical and mental well being of homeless children that will provide a basis for a stronger foundation for adult life. The Coalition holds the belief that by offering assistance with the most basic of essentials that make up the fabric of a home, we are ensuring that families, children and individuals will have a solid foundation as they rebuild their lives and home. 

Program Success Monitored By 

Each household that requests furniture and household items from the Furniture Bank requires a referral from a social service worker with whom they are working to verify their needs and eligibility. These referrals come from emergency shelters, battered women’s shelters, transitional housing, drop-in centers, hospitals, community health centers, outreach programs, and many other civic organizations. The referral process allows us to collect demographics and other information on households’ housing and income situations that can illustrate results and trends. Data collected is maintained with Utilizing Efforts to Outcomes software, an internet-based case management database designed to measure program outcomes. This allows management to track results and generate monthly reports on outcomes, allowing for timely information on the progress of our goals. We also work with our partners to solicit feedback from them to identify best practices and areas that can better serve their clients.


Examples of Program Success 
For Gina and Paul, June 1, 2012 could not come soon enough. After months of living in a family shelter with their two young daughters, moving into their new apartment was a dream come true.

In 2010, Paul lost his sales position due to the sluggish economy. The family was maintaining their housing and keeping up with their expenses through unemployment benefits. Shortly after Paul's unemployment benefits stopped, they were unable to pay their rent. Having no place to turn, they sought shelter. After months of being homeless, Paul was finally able to secure a new job, allowing them to move forward to find housing. While they were homeless, they placed their belongings into storage, but soon were unable to make payments. Because they no longer had any furniture and household items to furnish their new apartment, the shelter they were staying in gave them a referral the Furniture Bank. Today, their apartment is filled with furniture and household items to let them begin their life anew.

HomeLink Initiative

This past year marked the eighth year since the HomeLink Initiative was launched with the goal of assisting families and individuals to avoid homelessness. By partnering with community health centers, public schools, and early intervention programs, HomeLink has brought housing assistance where low-income households were already accessing services. Partnering with existing community based programs has made it possible to reach households facing a housing crisis before it spirals out of control. Since the inception of Homelink, over 7,000 households have received housing assistance. HomeLink continues to build new partnerships with existing community based organizations to reach more households that are facing or in the midst of a housing crisis that without intervention could result in losing their home.

Budget  $389,910.00
Category  Housing, General/Other Housing Support
Population Served At-Risk Populations Families Elderly and/or Disabled
Program Short-Term Success 

Short-term goals for HomeLink include:

  • Collaborate with all of our community partners to offer on-site and in-home prevention services to their clients. HomeLink’s homelessness prevention strategy aims to serve 1,200 households to avoid homelessness.
  • Successfully link 30% of eligible households to benefit programs that can assist in housing stability such as utility discounts, SNAP, Social Security Income, and other cash assistance.
  • Work with 20% of households to mediate with landlords around rent and safety issues.
  • Assist 25% of households with utility issues through mediation with utility companies for utility discount and forgiveness programs


Program Long-Term Success 

The ultimate goals for the HomeLink Initiative is one to create an extensive early warning homeless prevention network that is inter-woven into services within existing non-traditional community base agencies such as schools and community health center so as household are faced with some form of housing issue they will immediately know were they can turn for help.  The second goal would be to have the financial resources to have HomeLink networked with all communities inMassachusettsthat report high levels of poverty and homelessness and have onsite advocates within their public schools, community health centers and early intervention providers.

Program Success Monitored By 

Utilizing Efforts to Outcomes software, an internet-based case management database designed to measure program outcomes, HomeLink’s advocates capture results as they occur for each household with which they work. HomeLink’s management team is then able to track results and generate monthly reports on outcomes, allowing for timely information on the progress of our goals. HomeLink also works with our partners to solicit feedback from them to identify trends they may see that could impact our prevention strategy. At the end of our fiscal year the Coalition generates an end of year report on HomeLink that is presented to the agency’s Board of Directors as well as funders. It is our hope that through this form of communication the Coalition will continue to garner broad-based community interest in this prevention model.        

Examples of Program Success 
Elvira is a mom of 3 children. Her youngest was born prematurely and receives services from Early Intervention (EI). On a recent visit by the EI physical therapist, Elvira expressed her concern that she might become homeless. At the next home visit a HomeLink Advocate accompanied the EI worker to meet with Elvira and discuss her housing crisis. Elvira showed all of her household bills that included shut off notices for their utilities. HomeLink was able to negotiate with the utility company to ensure the utilities were not shut off and then worked to set up a reasonable payment plan. The advocate also applied the family to SNAP for which they were approved. Once they began to receive aid, the family was able to shift close to $400 per month away from purchasing food and towards paying their monthly household utilities. The Advocate worked to set a manageable monthly household budget that would make it possible for them to remain stably housed.

Room to Breathe

Low-income families and individuals who are living with some form of chronic respiratory diagnoses have few resources to improve their home environment to lessen environmental triggers that could improve their quality of life. Sadly, those living in poverty are disproportionately affected by asthma and are more often children. They have excessive exposure to allergens like dust mites, rodent droppings, mold and irritants such as secondhand smoke and air pollution, all of which can worsen asthma. Although we do not yet know how to prevent asthma, we do know that one way to control it is to limit the triggers that cause attacks. For low-income households with chronic asthma, making these necessary changes to their homes is financially out of reach. Room to Breathe will provide cost free air conditioners, new beds, mite proof mattress covers, air purifiers, vacuums with HEPA filters, as well as replacing rugs with Pergo floors in bedrooms when needed, to stabilize home, health and lives.


Budget  $417,790.00
Category  Health Care, General/Other Environmental Health
Population Served Children and Youth (0 - 19 years) Adults Aging, Elderly, Senior Citizens
Program Short-Term Success 

Short-Term projected outcomes include:

  • Providing a minimum of 150 and a maximum of 200 North Shore low-income households annually with assistance to make their home environment a healthier place for their children to breathe 
  • Working closely with our community partners to integrate Room to Breathe services by meeting with partners on an on-going basis throughout the year to evaluate the services being offered to households
  • Lowering emergency room visits and hospitalization by at least half, while recognizing the need to evaluate the role that the severity of the respiratory disease and each child’s/individual’s other health issues play in these results
  • Receiving necessary data on school absentees, hospitalizations and emergency room visits from partners to support that these types of interventions can have positive health outcomes over a 24 month period
  • Securing feedback from participating households via an evaluation that they will complete upon the completion of the work


Program Long-Term Success 

The long term goal for Room to Breathe is to show that removing triggers that are related to respiratory attacks for low-income households can improve health outcomes and quality of life for those living with chronic respiratory disease. It will also show that making a home a better place to breathe will reduce the number of costly emergency room visits and hospitalizations brought on by attacks. This will be done by: 

  • Building a community network of agencies to reach low-income children, families, and individuals living with chronic respiratory issues that could benefit from making their home environment a better place to breathe, improving quality of life
  • Lowering the number of missed school days due to respiratory illness by removing environmental triggers from children’s homes, improving their ability to secure a solid education

Demonstrating that assisting low-income households to make their homes environmentally safer is far more cost-effective to the health care system 

Program Success Monitored By 

The Room to Breathe Project will evaluate its success through a number of measures. Working together with our community partners, we will collect data on the number of times the child/individual required emergency room visits or hospitalization over a 24 month period. We believe this data will indicate that the frequency of respiratory related emergency room visits and hospitalizations of referred children/individuals will decrease as a result of the intervention taken. Feedback from the household will play an important part in the evaluation of the program. From the initial assessment to the completion of the process, households will be solicited for their feedback. At the completion of making their home a safer environment to live and breathe, we will provide them with an evaluation form. Feedback from these households and our community partners will help shape best practices as the project moves forward with each year.

Examples of Program Success 
The Room to Breathe Initiative is in its first year and data will be added as it becomes available.

CEO/Executive Director/Board Comments

As changes in the economic climate and government policies have increasingly impacted poor people over the past 30 years since the Coalition was created, we have required ourselves to regularly re-assess how we can best assist the growing number of households that must make difficult choices to protect their families and their homes. As poverty has increased in Massachusetts, we have broadened the focus of our programming to more effectively reach and assist low-income and very poor households with an aim to break the cycle of poverty well before it leads to the risk of losing their homes.


CEO/Executive Director Ms. Robyn D. Frost
CEO Term Start Dec 1999
CEO Email
CEO Experience

Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
Ms. Marisa McQuaid Director or Programs

Marisa McQuaid is the Director of Programs, overseeing planning, daily activities and evaluation for the Coalition’s programmatic efforts, managing a staff of 8. She was previously the Supervisor of the HomeLink Initiative, which provides homelessness prevention services in collaboration with four community health center partners, a public school system, and three Early Intervention program. Marisa previously served as the Regional Coordinator of HomeLink. Having worked at the Lynn Catholic Charities over a five-year period, she brings an extensive working knowledge of homelessness and housing issues. Her vast knowledge of benefit programs and housing options withinMassachusettshas been critical in developing homelessness prevention procedures and training materials. Marisa’s experience and knowledge in analyzing data on housing issues has been a critical asset. She is able to synthesize vital information to share with the Coalition’s public policy staff on housing issues that are being presented to the Coalition advocates at the health centers. This information has been critical in informing and shaping many housing public policy campaigns that the Coalition is undertaking. Her past work with domestic violence survivors and working within the Asian community in ESOL (English for Speakers of Other Languages) and citizenship programs has allowed her to train staff on how to work with families and individuals from different cultures, as well as being sensitive to individual needs that go beyond just the need for housing.  She is also bi-lingual in Spanish and English and holds a Masters of Social Work from Salem State College.

Ms. Kelly Turley Director of Legislative Advocacy

For the past fifteen years, Kelly Turley has been an advocate with and for people experiencing homelessness and poverty. Since 2002, Kelly has worked on the Massachusetts Coalition for the Homeless public policy team, first as the Benefits Policy Coordinator, then as Senior Policy Advocate, and since 2010, as the Director of Legislative Advocacy. At the Coalition, she collaborates to develop and implement public policy strategies to create access to homelessness prevention benefits, safety net resources, and affordable housing opportunities for families, youth, and adults throughout the Commonwealth. Kelly coordinates the Coalition’s presence at the State House and serves as a liaison to state entities such as the Department of Housing and Community Development, the Department of Transitional Assistance, and the Executive Office of Health and Human Services. She mobilizes the Coalition’s members and allies on the ground and online on a variety of issues, including successful campaigns to preserve access to the state’s Emergency Assistance family shelter program, to create and expand the Residential Assistance for Families in Transition homelessness prevention program, and to establish a special statewide commission on unaccompanied youth homelessness. Ms. Turley currently serves as an active member of the Massachusetts Interagency Council on Housing and Homelessness Advisory Board, where she is a Co-Chair of the Youth Homelessness Working Group, and the newly established Massachusetts Unaccompanied Homeless Youth Commission. Kelly also represents the Coalition as the Vice-Chair of the Department of Transitional Assistance’s Boston Advisory Board and Co-Chair of the Boston Tenant Coalition Steering Committee. Previously, Kelly worked as an advocate at Rosie’s Place inBostonfor women exiting homelessness into affordable housing and as an advocate/youth coordinator at theSt.FrancisInninPhiladelphia. In addition to her housing and homelessness advocacy, she is a long-time human rights activist. Kelly has been aleader of Amnesty International USA’s annual Get on the Bus for Human Rights event since 2004and the Coordinator of Amnesty International Local Group 133 of Somerville since 2006.Ms. Turley holds degrees fromSienaCollege(B.A. 1997) andBostonCollege(M.S.W. 2002 and M.A. 2007).


Award Awarding Organization Year
-- -- --


Affiliation Year
-- --
Member of state association of nonprofits? No
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --


Since its inception, the Coalition has embraced a collaborative approach to unify people and mobilize resources. We have created strong, lasting partnerships with social service agencies, corporations, businesses, and government agencies to leverage our knowledge and expertise. We partner with community based organizations to support our prevention work includingLynnCommunityHealthCenter,CodmanSquareHealthCenter,DorchesterHouseMulti-ServiceCenter,BrocktonNeighborhoodHealthCenter,Lynnpublic schools,BlackstoneElementary School,North Shore Infants and Toddlers Early Intervention, Family Support Early Intervention, and Thom Boston Metro Early Intervention. Some of our provider collaborators includeUnited Wayof Massachusetts Bay andMerrimackValley, Lynn Economic Opportunity, Lynn Housing and Neighborhood Development,HaitianMulti-ServiceCenter, and Cape Verdean Association of Brockton. We also have longtime partnerships with Massachusetts Credit Union League,Jordan’s Furniture, Crate & Barrel, Greater Boston Association of Realtors, North Shore Association of Realtors, Olympia Movers,NorthShoreCommunity College, andSalemStateUniversity. Our collaborations provide unduplicated services and foster community involvement.

CEO/Executive Director/Board Comments


Foundation Comments


Staff Information

Number of Full Time Staff 12
Number of Part Time Staff 1
Number of Volunteers 980
Number of Contract Staff 1
Staff Retention Rate % --

Staff Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 11
Hispanic/Latino: 10
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 15
Male: 6
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Under Development
Organization has Strategic Plan? Under Development
Years Strategic Plan Considers --
Management Succession Plan --
Business Continuity of Operations Plan --
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy No
Directors and Officers Insurance Policy --
State Charitable Solicitations Permit --
State Registration --

Risk Management Provisions


Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes N/A
Senior Management Formal Evaluation and Frequency Yes N/A
Non Management Formal Evaluation and Frequency Yes N/A


Board Chair Ms. Elizabeth Cheng
Board Chair Company Affiliation WGBH
Board Chair Term Sept 1993 -
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Ms. Elizabeth Cheng WGBH Voting
Mr. Jeff Dickinson East Boston Savings Bank Voting
Mr. Michael Gardener Mintz, Levin, Cohen, Ferris, Glovsky & Popeo, P.C. Voting
Mr. Bill Gehan Campion and Company Real Estate Voting
Ms. Sheila Gleeson Immigration Consultant Voting
Ms. Dianne Kuzia Hills My Brother's Table Voting
Mr. William McCarter Law Office of William McCarter Voting
Mr. Matt Nagler The Nagler Group Voting
Mr. Kevin Noyes People's United Community Foundation of Eastern Massachusetts Voting
Ms. Wendy Payne Film Consultant Voting
Ms. Melissa Rousselle Keurig Green Mountain, Inc. Voting
Ms. Debra Lee Surface St. Jean's Credit Union Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 1
Caucasian: 11
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 6
Male: 6
Not Specified 0

Board Information

Board Term Lengths --
Board Term Limits --
Board Meeting Attendance % --
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 75%
Constituency Includes Client Representation Yes

Standing Committees

  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Executive
  • Finance
  • Nominating
  • Program / Program Planning

CEO/Executive Director/Board Comments


Foundation Comments



Revenue vs. Expense ($000s)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2015 2014 2013
Total Revenue $3,671,389 $3,831,573 $3,828,232
Total Expenses $3,631,424 $3,698,141 $3,666,054

Prior Three Years Revenue Sources

Fiscal Year 2015 2014 2013
Foundation and
Corporation Contributions
-- $553,735 $362,601
Government Contributions $0 $300,210 $171,295
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $0 $300,210 $171,295
Individual Contributions $3,026,622 $464,420 $492,255
Indirect Public Support $89,425 -- --
Earned Revenue $332,400 -- $100,472
Investment Income, Net of Losses $141,098 $119,147 $80,306
Membership Dues $6,701 -- --
Special Events $73,387 $101,040 $100,409
Revenue In-Kind -- $2,288,864 $2,348,635
Other $1,756 $4,157 $172,259

Prior Three Years Expense Allocations

Fiscal Year 2015 2014 2013
Program Expense $3,341,337 $3,378,469 $3,470,162
Administration Expense $232,777 $248,325 $137,051
Fundraising Expense $57,310 $71,347 $58,841
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.01 1.04 1.04
Program Expense/Total Expenses 92% 91% 95%
Fundraising Expense/Contributed Revenue 2% 5% 5%

Prior Three Years Assets and Liabilities

Fiscal Year 2015 2014 2013
Total Assets $2,530,592 $2,460,877 $2,303,930
Current Assets $1,766,860 $2,403,132 $2,277,465
Long-Term Liabilities $0 $45,600 $0
Current Liabilities $110,381 $16,800 $38,885
Total Net Assets $2,420,211 $2,398,477 $2,265,045

Prior Three Years Top Three Funding Sources

Fiscal Year 2015 2014 2013
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy --
Percentage(If selected) --
Credit Line No
Reserve Fund Yes
How many months does reserve cover? 6.00

Capital Campaign

Are you currently in a Capital Campaign? Yes
Capital Campaign Purpose The purpose of the capital campaign is to raise support to completely renovate an aging building and establish Under One Roof, the first recuperative care program for men and women who are homeless on Boston's North Shore, offering them a place to health from sickness and injury free of charge.
Campaign Goal $2,804,062.00
Capital Campaign Dates Aug 2016 - Feb 2018
Capital Campaign Raised-to-Date Amount $1,560,000.00
Capital Campaign Anticipated in Next 5 Years? No

Short Term Solvency

Fiscal Year 2015 2014 2013
Current Ratio: Current Assets/Current Liabilities 16.01 143.04 58.57

Long Term Solvency

Fiscal Year 2015 2014 2013
Long-term Liabilities/Total Assets 0% 2% 0%

CEO/Executive Director/Board Comments

One of the most critical aspects to a non-profit being successful is its ability to maintain a strong financial position. To achieve this, our Board and senior staff undertake comprehensive planning and budgeting, anticipate changes, and adapt thoughtfully as needed. Our Board’s Finance Committee meets monthly to evaluate the status of our finances, external conditions that can impact our financials, and other circumstances that could influence the agency’s decision-making in regards to finances.

Foundation Comments

Financial summary data in the charts and graphs above is per the organization's audited financials. Please note, the auditors for the agency estimated the property expenses for FY13 and FY12, which are significantly devoted to the furniture bank. As such, the property expenses are listed under 'program' for those fiscal years. All government revenue is included in 'government unspecified' above when the breakout was not available.
Of note in this profile: the agency's 990 and audited financials each report over $2 million in in-kind donations for the Furniture Bank which go directly out to clients and are listed as corresponding expenses. These in-kind line items are not typically included in the agency's operating budget and program budgets submitted to funders per their preference.
Also of note for FY13, $160,813 is included in the 'Other' category above as this reflects the sale of a property listed in the 2013 audit as, "Extraordinary item - gain from sale of building." Please see page 17 of the above 2013 audit for additional detail.


Other Documents

No Other Documents currently available.


The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.

1. What is your organization aiming to accomplish?


2. What are your strategies for making this happen?


3. What are your organization’s capabilities for doing this?


4. How will your organization know if you are making progress?


5. What have and haven’t you accomplished so far?