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Centro Latino, Inc.

 267 Broadway
 Chelsea, MA 02150
[P] (617) 884-3238
[F] (617) 884-4646
[email protected]
Juan Vega
 Printable Profile (Summary / Full)
EIN 22-2966645

LAST UPDATED: 02/11/2016
Organization DBA Centro Latino
Concilio Hispano
Former Names Centro Latino de Chelsea (2009)
Concillio Hispano de Cambridge (2009)
Organization received a competitive grant from the Boston Foundation in the past five years Yes



Mission StatementMORE »

The mission of Centro Latino is to improve the quality of life and promote the self-determination of Latinos and immigrants in Eastern Massachusetts through education, health, and social well-being strategies.

Mission Statement

The mission of Centro Latino is to improve the quality of life and promote the self-determination of Latinos and immigrants in Eastern Massachusetts through education, health, and social well-being strategies.

FinancialsMORE »

Fiscal Year July 01, 2014 to June 30, 2015
Projected Income $1,347,000.00
Projected Expense $1,291,000.00

ProgramsMORE »

  • Citizenship & Immigration Services
  • Community Health Services
  • Education and Training Services
  • Youth and Family Services

Revenue vs. Expense ($000s)

Expense Breakdown 2013 (%)

Expense Breakdown 2012 (%)

Expense Breakdown 2011 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

The mission of Centro Latino is to improve the quality of life and promote the self-determination of Latinos and immigrants in Eastern Massachusetts through education, health, and social well-being strategies.

Background Statement

Centro Latino is a high-performance, results-oriented organization that has over two decades of experience managing health, education, and training programs reaching about 5,000 people each year through its direct service, as well as through outreach, information, referrals, and community events. The organization was founded in 1989 "to improve the quality of life and promote the self determination of Latinos and immigrants in Eastern Massachusetts". In 2009, the organization merged with Concilio Hispano, a similar multi-service agency in Cambridge, and today is one of the largest Latino-directed multi-service organizations in the state. 
Centro Latino offers the broadest range of relevant, high quality classes and programs delivered in a patient and caring environment that helps Latinos and immigrants seeking to improve their lives to become confident and independent members of the community.

Impact Statement

Centro Latino’s direct service programs focus on helping clients to build their skills, knowledge, and capacity so that they can: Learn about community resources and advocate for themselves, Overcome barriers to sustainable employment, and Integrate into and contribute to their community. The impact of Centro Latino’s work is far-reaching and continues to grow. Here are some of the ways that our community has specifically benefitted during this past year: 

  • 390 individuals made significant improvement in their English language skills, as measured by a nationally recognized assessment tool.
  • 233 individuals increased their computer technology skills, including 24 students who successfully completed the A+ certification preparation course.
  • 225 individuals learned about HIV/AIDS, got tested for HIV, and now know their status.
  • 72 HIV+ individuals gained knowledge about community resources and how to access and navigate their health care options as well as provided peer support to each other.
  • 320 individuals received prevention counseling and/or support around substance abuse issues
  • 28 pregnant/parenting teens made progress towards an educational credential.
  • 267 individuals improved or sustained their immigration status.

Needs Statement

Centro Latino currently needs assistance in the following areas:
- Toy donations for about 30 low-income families for December holidays
- Volunteer English language tutors
- Referrals for workplace education services 
- Corporate sponsors for Annual Fundraising Gala in October
- Cash donations to help build the agency's working capital

CEO Statement

Letter to supporters during Anniversary celebration in 2014:

Welcome Centro Latino’s 25th Anniversary Gala, a celebration of accomplishments and rewarding partnerships that have helped improve the lives of so many Latino and immigrant families in Eastern Massachusetts over the past quarter century. In 1989, a group of Latino leaders and local officials convened to develop a community based nonprofit that could identify and seek solutions to community issues that would help lift up families and neighborhoods. This organization, originally named Centro Hispano, was created to meet that need.

Today, Centro Latino is one of the largest Latino-directed, immigrant-serving organizations in the state, and is deeply committed to helping a growing population increase their skills, knowledge, and capacity to gain access to community resources, advocate for themselves, and overcome barriers to sustainable employment. We envision a vibrant community where immigrants with this increased social capital can and will be more knowledgeable and civically engaged, in turn improving the quality of life for themselves, their families, and entire neighborhoods.

I want to express our heartfelt appreciation to all of our funders and gala sponsors. You have been steadfast allies and contributors to the successful growth and development of this organization. It is with this support that we have been able to carry out the important work of building our community.

Finally, I also want to thank each of you for your support, your willingness to be part of this important enterprise, and for generously investing in our community. We pledge not only to continue being good stewards of the resources you have entrusted to us but also to live up to the goodwill and service quality expectations of our constituents. Each of you is an important partner that helps us to reach these goals each year and make life better for our entire community.

Board Chair Statement

Letter to supporters during Anniversary celebration in 2014:

 It is with great pleasure that I welcome you to our 25th Anniversary Gala Celebration.

Twenty five years is truly something to commemorate. We have had struggles and challenges but what keep us going is all the success and triumphs we’ve achieved together. To play a small part in making better the assimilation into our community a great honor.

In 2009 we merged with Concilio Hispano in Cambridge and now serve a combined area and have served tens of thousands of clients, about 2,500 this year alone. From ESOL to our Cisco Certifications, we strive to offer our clients a vast array of skills, resources and opportunities to help them reach their full potential in this land, their new home.

On behalf of the Centro Latino Board of Directors, I want to thank you for the many ways you’ve supported us in reaching this milestone.

Geographic Area Served

In a specific U.S. city, cities, state(s) and/or region.
Centro Latino serves Latinos and immigrants that reside in Eastern Massachusetts, with programs targeting the greater Boston area, including Chelsea, Cambridge, Somerville, Revere, and Everett.

Organization Categories

  1. Human Services - Ethnic/Immigrant Services
  2. Education - Adult Education
  3. Health Care - Public Health

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)



Citizenship & Immigration Services

Since its inception, Centro Latino has offered citizenship and immigration services to Chelsea's rapidly growing immigrant population, and this program remains a core function of the agency to the present. Our Immigration & Citizenship Program provides services that are crucial for our community to be able to live and work as contributing members of society. The program includes:


Immigrant Support Program  – Immigrant family support and advocacy services. Includes assistance with forms and processes and civic engagement initiatives.

Citizenship Assistance Program – Naturalization preparation services. Working in Boston area coalition to increase the success of immigrant families seeking U.S. Citizenship. Services include citizenship classes, group processing clinics, advocacy efforts, and application assistance. 

Interpretation & Translation Services – Professional language and business services. Fee-based assistance available in Spanish, Portuguese, Haitian Creole, French and Cape Verdean Creole.


Budget  $87,715.00
Category  Human Services, General/Other Services for Ethnic & Immigrant Groups
Population Served Immigrant, Newcomers, Refugees
Program Short-Term Success  Provide assistance to 30-50 individuals annually with the N-400 application from an Immigration Specialist, provide support services including: translation, interpretation and referrals, as needed, and have them complete A 40-hour ESOL/civics course with USCIS interview preparation.
Program Long-Term Success  Increase the number of legal permanent residents that successfully complete the naturalization process and become U.S. Citizens. Increase the number of new citizens that register to vote and actively participate in the civic life of their community.
Program Success Monitored By  Improvement of immigration and citizenship goals.
Examples of Program Success 
95% of participants sustain or improve their immigration status goals.

Community Health Services

Centro Latino's Community Health Services includes the following two programs;  

HIV/AIDS Prevention and Support Programs:– Confidential HIV testing and counseling; prevention education; case management and support for HIV+ individuals and their families.

Substance Abuse Program – Substance abuse counseling and prevention services, includes Driver Alcohol Education and Second Offenders Program.

Budget  $436,039.00
Category  Health Care, General/Other Public Health
Population Served Immigrant, Newcomers, Refugees At-Risk Populations Alcohol, Drug, Substance Abusers
Program Short-Term Success 
Centro Latino seeks to increase the number of people who know their HIV status and understand how to protect themselves. The agency seeks to reach about 300 individuals each year through outreach, prevention education, and interventions.
Provide prevention counseling and/or support around substance abuse issues to over 350 individuals to reduce the rate of recidivism; 15% of clients will be reached through Driver Alcohol Education and 85% through outpatient services at the Middlesex County Jail in Cambridge.
Program Long-Term Success  To reduce the prevalence of HIV infection rate and alcohol and drug abuse recidivism rate among the immigrant and Latino population.
Program Success Monitored By  --
Examples of Program Success 
Over 300 individuals are tested every year and gain specific knowledge about how to prevent HIV infection.

Education and Training Services

Adult Basic Education Program – Free services mainly for immigrant adults seeking to improve basic literacy, English language skills and/or to prepare for attaining a high school credential or higher.

English Communication and Technology Programs  – Fee-based English language courses focused on improving communication skills in the workplace. Also a series of computer technology courses ranging from Intro to Computers to Graphic Design and Computer Repair.

A+ Certification Program – Intensive computer training course designed to prepare participants for the exams needed to earn an A+ Certificate, which is an industry recognized credential and demonstrates competence for individuals seeking entry level jobs as IT Technicians and Support Specialists.  

Budget  $522,420.00
Category  Education, General/Other Adult Education
Population Served Immigrant, Newcomers, Refugees Hispanic, Latino Heritage Adults
Program Short-Term Success 
Enroll 250 unique students in ECW classes annually, 75% will participate in sufficient instructional time and demonstrate significant learning gain.
Serve approximately 120 adult learners annually through 6 ESOL classes annually.
Program Long-Term Success 
Immigrant and Latino adults will improve their competency in written and spoken English, and computer skills and certification so that they can perform successfully at their job and/or gain higher levels of employment.  
Increase students’ English competency in four main areas: speaking, listening comprehension, reading, and writing with an increased focus on structured English literacy (i.e. essential reading and writing skills).  Increase students’ job-readiness skills through both conversation and literacy skills. 
Program Success Monitored By 
Computer training and certification programs are monitored by testing and certification that confirms mastery of material.
The Adult Basic Education program utilizes pre and post testing, student supports to retain learners, and community linkages to help learners attain their goals for further education and employment.
Examples of Program Success 
To date, in computer training and certification programs, 80% of program participants demonstrate significant learning gain.
The following is an example of an Adult Basic Education success story:
My name is Emelina. When I was a little girl, I lived in El Salvador with myfamily. I started to study at Concilio Hispano, now Centro Latino, on September 2008. I started in the basic level. I was so scared to participate in class because I was never in an English school before. When my teacher asked me a question, I was so shy I almost cried. I only wanted to listen and not be asked to participate in class. It wasn’t the teacher. I was just scared. Now I am in ESOL B and I am no longer afraid to listen, ask or answer when I am spoken to. I speak and understand a lot more. I am so proud of myself. I am very happy with my son, we can speak and laugh together. (Note: Emelina has since moved up to ESOL C) 

Youth and Family Services

Centro Latino's Youth and Family Services Program includes the following programs; 
Young Parents Support Program – Case management, counseling, and group education and support for pregnant and/or parenting teenagers.
Safe & Successful Youth Initiative – Community coalition that is led by the Chelsea Police Department to reduce youth violence by coordinating interventions with high-risk youth and their families. 
Budget  $98,713.00
Category  Youth Development, General/Other
Population Served Adolescents Only (13-19 years) Families Hispanic, Latino Heritage
Program Short-Term Success  Examples of short-term success include enrollment in an area GED or ELL program, participating in employment preparation meetings and working with staff to research and apply for housing.
Program Long-Term Success  Increasing employment and educational opportunities, and securing safe housing for latino and recently immigrated parenting and pregnant teens. 
Program Success Monitored By  Program success is monitored by the number of individuals who complete their educational goals, including obtaining a GED, obtain safe and secure housing and obtain sustainable employment.
Examples of Program Success  In FY14 , 32 pregnant/parenting teens made progress towards an educational credential; 17 of them found employment, and 24 located safe and secure housing. 

CEO/Executive Director/Board Comments



CEO/Executive Director Mr. Juan Vega
CEO Term Start July 1998
CEO Email [email protected]
CEO Experience
The current President & CEO of Centro Latino, Inc. is Juan R. Vega, who has led the organization since 1998. Juan has increased the profile of the agency, strengthened its management structure, and expanded services, including a merger in April 2009 with Concilio Hispano, a similar multi-service organization based in Cambridge. Juan has successfully directed the growth of Centro Latino into one of the state’s largest Latino-directed human service organizations.

A lifelong Chelsea resident, Juan has been active in community development and civic engagement issues for over 20 years. He has worked and volunteered on community organizing projects, civil rights advocacy, voter education and registration, and even coordinated the publication of a bilingual community newspaper. Juan served as an elected member of the Chelsea City Council from 1994 to 2001. In 1999, he was selected by his peers to serve as Council President, the first Latino in the state to serve in that capacity at the municipal level.
Juan is a recipient of a 2009 Barr Foundation Fellowship for outstanding community service in Greater Boston. He was recently appointed by the Governor to the Chelsea Housing Authority Board of Commissioners and also serves as an appointed member of the Massachusetts Workforce Investment Board. He volunteers on other boards and committees, including the Metro North Regional Employment Board, the Dudley Street Neighborhood Charter School, and the Multicultural Advisory Committee at Massachusetts General Hospital. 
Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
Mr. Waldert Rivera Feb 1995 Aug 1997

Senior Staff

Name Title Experience/Biography
Ms. Claudia Kassab Finance Director --


Award Awarding Organization Year
2012 Cesar Chavez Award for Community Empowerment -- 2012


Affiliation Year
-- --
Member of state association of nonprofits? No
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --


From its long-time partnership with Bunker Hill Community College, to having several programs out-posted throughout Greater Boston, to the bold initiative of merging with Concilio Hispano, Centro Latino has long operated on the philosophy that greater outcomes for our clients can be achieved by leveraging resources and expertise through strategic partnerships and collaborations. Each of our programs has established relationships with other organizations through networking, memorandums, and/or formal agreements. This philosophy continues to guide the agency’s development.

CEO/Executive Director/Board Comments


Foundation Comments


Staff Information

Number of Full Time Staff 14
Number of Part Time Staff 23
Number of Volunteers 50
Number of Contract Staff 7
Staff Retention Rate % --

Staff Demographics

Ethnicity African American/Black: 1
Asian American/Pacific Islander: 1
Caucasian: 14
Hispanic/Latino: 21
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 23
Male: 14
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? No
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 4
Management Succession Plan No
Business Continuity of Operations Plan No
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy No
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration Yes

Risk Management Provisions


Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Bi-Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually


Board Chair Ms. Kelly Guenther
Board Chair Company Affiliation Metro Boston Housing Partnership
Board Chair Term July 2013 - June 2014
Board Co-Chair Mr. Anthony Galluccio
Board Co-Chair Company Affiliation Galluccio & Watson, LLP
Board Co-Chair Term July 2013 - June 2014

Board Members

Name Company Affiliations Status
Ms. Linda Cundiff Cambridge Health Alliance Voting
Mr. Anthony D. Galluccio Attorney at Law Voting
Ms. Kelly Guenther Metro Boston Housing Voting
Mr. Jose Lopez Harvard University Voting
Mr. Oliver Sanchez ASCiNT Investments LLC Voting
Mr Juan R. Vega Centro Latino Exofficio

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 3
Hispanic/Latino: 5
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 2
Male: 6
Not Specified 0

Board Information

Board Term Lengths 2
Board Term Limits 0
Board Meeting Attendance % 73%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Constituency Includes Client Representation Yes

Standing Committees

  • Audit
  • Executive

CEO/Executive Director/Board Comments


Foundation Comments



Revenue vs. Expense ($000s)

Expense Breakdown 2013 (%)

Expense Breakdown 2012 (%)

Expense Breakdown 2011 (%)

Fiscal Year July 01, 2014 to June 30, 2015
Projected Income $1,347,000.00
Projected Expense $1,291,000.00
Form 990s

2013 990

2012 990

2011 990

2010 990

2009 990

Audit Documents

2013 Audited Financials

2012 Audited Financials

2011 Audited financials

2010 Audited Financials

2009 Audited Financials

IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2013 2012 2011
Total Revenue $1,254,238 $1,757,345 $1,754,696
Total Expenses $1,301,410 $1,709,190 $1,673,071

Prior Three Years Revenue Sources

Fiscal Year 2013 2012 2011
Foundation and
Corporation Contributions
$170,505 $367,034 $330,050
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- --
Individual Contributions $89,274 $81,748 $103,470
Indirect Public Support -- -- --
Earned Revenue $929,801 $1,225,626 $1,289,727
Investment Income, Net of Losses $4,658 $447 $1,449
Membership Dues -- -- --
Special Events -- -- --
Revenue In-Kind $60,000 $82,490 $30,000
Other -- -- --

Prior Three Years Expense Allocations

Fiscal Year 2013 2012 2011
Program Expense $1,053,329 $1,466,157 $1,399,048
Administration Expense $213,837 $196,203 $239,044
Fundraising Expense $34,244 $46,830 $34,979
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 0.96 1.03 1.05
Program Expense/Total Expenses 81% 86% 84%
Fundraising Expense/Contributed Revenue 13% 10% 8%

Prior Three Years Assets and Liabilities

Fiscal Year 2013 2012 2011
Total Assets $246,945 $304,511 $194,735
Current Assets $225,282 $274,560 $194,735
Long-Term Liabilities $10,800 $12,000 $41,533
Current Liabilities $305,086 $314,280 $223,126
Total Net Assets $-68,941 $-21,769 $-69,924

Prior Three Years Top Three Funding Sources

Fiscal Year 2013 2012 2011
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy --
Percentage(If selected) --
Credit Line Yes
Reserve Fund No
How many months does reserve cover? --

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

Short Term Solvency

Fiscal Year 2013 2012 2011
Current Ratio: Current Assets/Current Liabilities 0.74 0.87 0.87

Long Term Solvency

Fiscal Year 2013 2012 2011
Long-term Liabilities/Total Assets 4% 4% 21%

CEO/Executive Director/Board Comments


Foundation Comments

Financial summary data in the charts and graphs above is per the organization's audited financials. 


Other Documents

No Other Documents currently available.


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