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Care Dimensions (Hospice of the North Shore & Greater Boston)

 75 Sylvan Street, Suite B-102
 Danvers, MA 01923
[P] (888) 283-1722
[F] (978) 774-8700
[email protected]
Mary Doorley Simboski
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 Printable Profile (Summary / Full)
EIN 22-2873792

LAST UPDATED: 12/17/2018
Organization DBA Care Dimensions
Former Names Hospice of the North Shore & Greater Boston (2013)
Hospice of the North Shore, Inc. (2010)
Organization received a competitive grant from the Boston Foundation in the past five years No


Mission StatementMORE »

Care Dimensions enriches quality of life for those affected by life-limiting illness, death and loss by providing exceptional care, support, education and consultation. 

Mission Statement

Care Dimensions enriches quality of life for those affected by life-limiting illness, death and loss by providing exceptional care, support, education and consultation. 

FinancialsMORE »

Fiscal Year Jan 01, 2018 to Dec 31, 2018
Projected Income $62,600,000.00
Projected Expense $63,800,000.00

ProgramsMORE »

  • Hospice and Palliative Care

Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

Care Dimensions enriches quality of life for those affected by life-limiting illness, death and loss by providing exceptional care, support, education and consultation. 

Background Statement

Care Dimensions, founded in 1978 as Hospice of the North Shore, has evolved from a small, all-volunteer agency to its present status as the largest hospice in Massachusetts. In 2016, we cared for 4,834 hospice patients and provided 2,191 palliative care visits. We serve an average of nearly 800 hospice patients and 150 palliative care patients per day throughout 90 eastern Massachusetts communities. 

Care Dimensions services include hospice and palliative care, specialized programs for patients with dementia or chronic conditions, and programs to meet the unique needs of children, veterans, developmentally disabled adults, Jewish patients, and members of the LGBTQ community. Patients who cannot remain at home and need specialized care can be admitted to the Kaplan Family Hospice House or the Greater Boston Hospice House. We also offer grief support to family members, healthcare providers, and the community. Our complementary therapies program offers non-invasive, holistic practices to help ease pain, reduce anxiety and improve overall comfort for our patients.

We have a robust volunteer program training volunteers to support and enhance our services and make a real difference in the lives of our patients and their families. In 2016, 424 volunteers donated more than 30,000 hours of service.

Historical Timeline:

  • 2005: We constructed and opened the state’s first freestanding inpatient hospice center, the Kaplan Family Hospice House, located in Danvers.
  • 2010: We expanded on the Hospice House adding an additional eight patient rooms.
  • 2011: Care Dimensions acquired Partners Healthcare’s hospice program, expanding our geographic reach to include Boston and Norfolk County.
  • January 2014: We changed our name from Hospice of the North Shore and Greater Boston to Care Dimensions to better reflect our services.
  • In late 2014, we launched Compassion….The Campaign for Care Dimensions. This comprehensive campaign includes the construction of a new inpatient hospice house in the Greater Boston area where there is a critical need. MA currently has a total of five licensed in-patient hospice facilities offering 76 beds for expert hospice care in Worcester, the North Shore (our Kaplan Family House), South Shore, and Cape Cod. This poses a hardship on patients who reside in the Metrowest area. Additionally, the number of beds currently available will not meet the demand as the aging population in MA goes from 15% in 2015 to an estimated 21% in 2030.

Impact Statement

Care Dimensions has provided compassionate care and expertise for advanced illness for over 38 years. Today we are the largest hospice in the Commonwealth having provided expert compassionate care to tens of thousands of terminally ill patients and their families.

We care for patients wherever they call “home.” Patients who need acute symptom management can be admitted to our Kaplan Family Hospice House, which opened in 2005 as the first licensed inpatient hospice facility in MA. Care Dimensions will be opening its second inpatient hospice facility in early 2018.

We offer specialized clinical programs for patients with advanced dementia, cardiac and respiratory diseases. We also provide pediatric hospice, and programs tailored to the needs of adults with developmental disabilities, veterans, and members of the Jewish faith. For patients who aren’t ready for hospice, our palliative care program adds a layer of support for patients with serious illness. Our bereavement program provides grief support to nearly 7,000 individuals per year and crisis intervention at schools, businesses, and community organizations.


We continue to pioneer ways to enrich quality of life for those affected by life-limiting illness. Our recent accomplishments include:

  • In 2015, we were the recipient of the American Hospital Association’s Circle of Life Award.
  • In 2015 and 2016, we were recognized as a Leader in LGBT Healthcare Equality by the Human Rights Campaign Foundation for promoting inclusive policies and practices for patient, visitors and employees.
  • In 2016, we were awarded a grant from the MA Health Policy Commission for a two-year project, working in partnership with North Shore Physicians Group, to embed palliative care support into primary care practices.
  • In September 2016, we broke ground on our new inpatient hospice house in Lincoln.

Needs Statement

The number of individuals with a serious or life threatening illness continues to grow as the result of an aging population and advances in technology that allow increased longevity. The generosity of our donors allows us to quickly respond to the needs of our patients and their families, providing them with high quality care when they need it. Care Dimensions serves people of all ages, faiths, gender identity, ethnic backgrounds and socio-economic standing. No one is denied care due because of financial status, level of insurance coverage or ability to pay. Philanthropic support of Care Dimensions helps us fill the gaps in the comprehensive hospice care not covered by insurance or Medicare, such as:

  • Covering the cost of treatments for patients that insurance may not consider a necessity based on their diagnosis.
  • Covering the cost of hospice care for the uninsured, which even today still exists throughout Greater Boston. We serve ALL patients that are referred to us, regardless of their ability to pay.
  • Allowing us to ensure a manageable case load for our care team. As our patient census increases, we onboard new clinical staff to meet the demands and to ensure we can continue to provide the very best care to every patient.

CEO Statement

Our organization is one of the country’s first and most innovative providers of hospice and palliative care. Founded in 1978, Care Dimensions is a leader in setting the standard for excellence in high-quality, compassionate hospice and palliative care in Eastern Massachusetts. We take care of more than 950 patients daily, providing each patient with a team of board-certified doctors and nurses, social workers, chaplains, and specialists to ensure expert care from people that have chosen to specialize in this selected field.

I have been a nurse for more than 40 years and I often hear regret from patients that wait too long to think about end-of-life care. There are universal realities for people that are seriously ill and if they have the time, and support from a strong hospice organization, they can spend their last days achieving final goals. Care Dimensions focuses on bettering quality of life for the patient, and the family. We want to honor our patients and make sure the lives they are completing are as distinguished as the lives that they live. Our staff and volunteers at Care Dimensions consistently offers the best care, and makes intentional choices and priorities to help our patients on their journey of saying good-bye and leaving a legacy for their families to remember them.

As a non-profit, community-based organization we have an opportunity to serve people of all backgrounds and socio-economic standing and we are committed to helping more individuals and families access care early, and receive support during one of the most challenging times in their lives. No one is denied care from Care Dimensions because of financial status, level of insurance coverage or ability to pay. Thank you for your consideration to support our work.

- Patricia Ahern, RN, MBA, FACHE, President and CEO of Care Dimensions

Board Chair Statement

I am truly amazed at the strength of Care Dimensions. In a constantly evolving healthcare market, Care Dimensions has continued to enjoy strong growth by offering innovative clinical programs, providing earlier and easier access to care for sicker patients, delivering consistently high quality care, and developing new referral partners. This growth coupled with prudent management has enabled Care Dimensions to build a solid financial foundation to support its vision and innovation. I am proud to serve Care Dimensions and partner with an exceptional senior management team to support the superb work of our clinical staff and their administrative colleagues.

- Pamela L. Lawrence, Chair, Care Dimensions Board of Directors

Geographic Area Served

In a specific U.S. city, cities, state(s) and/or region.
Care Dimensions serves patients and families in 90 communities throughout eastern MA.  Those communities include cities and towns from the North Shore to Greater Boston to the MetroWest regions throughout Essex, Middlesex, Suffolk, and Norfolk counties.

Organization Categories

  1. Health Care - Home Health Care
  2. Health Care - Patient & Family Support
  3. Human Services - Family Counseling

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)



Hospice and Palliative Care

Hospice Services: With support from our hospice team, terminally ill patients may remain at home at the end of life, surrounded by family and friends. If residing at home is no longer an option, we provide hospice services for patients in over 100 long-term care or assisted-living facilities. Patients who cannot remain at home and need specialized care can be admitted to the Kaplan Family Hospice House, or the Greater Boston Hospice House (opening late 2017)..  Our Hospice House's provide three levels of care: inpatient, respite and residential.

Palliative Care is offered to patients who suffer from advanced and progressive life-limiting illness, but do not meet the criteria for hospice care. Palliative care provides patient and family-centered care that focuses on improving quality of life through pain and symptom management while also addressing the patient’s emotional, social and spiritual needs.
Bereavement Program: Care Dimensions is widely recognized for its bereavement program – considered to be the most comprehensive in New England. The only dedicated bereavement center in MA, our Bertolon Center for Grief and Healing provides services that are available to anyone who has experienced a loss. We help honor the memory of those lost by providing grief support to 6,000 adults and children each year. We offer counseling services, workshops, support groups, bereavement camp, and crisis intervention at schools, businesses and community organizations.

Specialized Programs: We offer specialized clinical programs for patients with advanced dementia, cardiac and respiratory diseases. In addition, we provide programs tailored to the needs of adults with developmental disabilities, veterans and members of the Jewish faith.

Pediatric Hospice and Palliative Care: Our pediatric program is highly specialized and serves children with life-limiting conditions. We have an open access philosophy that allows pediatric patients to continue receiving curative treatments while enrolled in hospice. Care Dimensions is the only dedicated pediatric hospice and palliative program for children in the state.

Complementary Therapies: At Care Dimensions, we integrate mind-body complementary therapies as an essential feature of total hospice care. Working in harmony with traditional medical and psycho-social services, these non-invasive, holistic practices help ease tension, reduce anxiety and improve overall comfort for patients. Our patients tell us they experience a sense of peace and well-being after receiving complementary therapy.

Budget  $57,744,333.00
Category  Health Care, General/Other Hospice Care
Population Served Aging, Elderly, Senior Citizens Adults Children and Youth (0 - 19 years)
Program Short-Term Success 

Enhanced comfort is an immediate, desirable, and holistic goal of patient care at Care Dimensions. Outcomes of palliative and hospice care include:

  • Minimized pain and non-pain symptoms
  • Maximized quality of life
  • Support for the needs of family members
  • Providing consultations on goals of care
Program Long-Term Success 

Hospice focusses on caring, not curing. Considered the model for quality compassionate care for people facing a life-limiting illness, hospice provides expert medical care, pain management, and emotional and spiritual support expressly tailored to the patient’s needs and wishes. Support is provided to the patient’s loved ones as well.


Long-term success would be when anyone facing a life-limiting illness has the availability and option to choose palliative and/or hospice care, and have the right to die on their own terms.
Program Success Monitored By 

Hospice providers are required by Centers for Medicare and Medicaid Services (CMS) to assess the quality and experience of the care we provide to patients and their families using standardized measurement tools. Quality is measured using the Hospice Item Set (HIS) which examines our clinical practices upon admission and discharge. Experience of care is measured using the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey which is mailed out two months after the patient’s death to the primary caregiver.

Ongoing success is measured using our monthly dashboard results to drive performance improvement activities and both tools are benchmarked against national performance standards. Performance is also shared with our BOD Quality and Compliance Committee. Long-term success is measured by progressive improvement, achievement of benchmarks, and sustaining excellence.

Examples of Program Success 

Patient “Woody” Wooldridge: “Since Care Dimensions has been involved, I’ve been able to maintain my independence. I go down to Dunkin’ Donuts, make my own coffee. I can come and go. That’s great for me.”


“Before, when he got sick and I couldn’t get to him, the only thing he had was the Lifeline, and he’d end up in the hospital,” said Sandy, his daughter/caregiver. “With Care Dimensions, he would call Wanda [his RN], and she’d either advise him how to control his shortness of breath… or she’d come over and deal with the situation.” A couple of times when his symptoms became too acute to manage at home, he was able to go the Kaplan Family Hospice House for care.”

“Wanda is a wonder,” raved Woody. “She’s a fantastic lady who knows her stuff. Just thinking she’s coming is enough to pull my spirits up.”

Sharing his wishes for end-of-life care and choosing hospice with Care Dimensions allowed Woody to live his final months as he wanted: independent and social.


CEO/Executive Director/Board Comments



CEO/Executive Director Ms. Patricia Ahern RN, MBA, FACHE
CEO Term Start May 2017
CEO Email [email protected]
CEO Experience

After a rigorous, nationwide search, Patricia Ahern was selected to succeed Diane Stringer as Care Dimensions’ president and chief executive officer. Ms. Stringer served as president and chief executive officer for 28 years and announced her retirement plans in 2016.

Ahern has more than 30 years of leadership experience in healthcare spanning the continuum of care delivery services, including acute care hospitals and hospice and palliative care organizations. Most recently, she was CEO of the Center for Hospice and Palliative Care in Buffalo which serves nearly 500 hospice and 350 palliative care patients daily. Prior to that, Ahern served as President and CEO of Chicago’s Rainbow Hospice and Palliative Care for 18 years.

Ahern holds an MBA from North Park University in Chicago, as well as a BS from Northeastern Illinois University and a nursing diploma from Saint Francis Hospital School of Nursing in Evanston, Illinois. She is a Fellow of the American College of Healthcare Executives and a member of the National Hospice and Palliative Care Organization and was appointed to the New York State Palliative Care Education and Training Counsel. Previously, she was a member of the American Heart Association and the Rotary Club, where she has served in board capacities on the state, regional and national level.

Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
Ms. Diane T. Stringer June 1989 Mar 2017

Senior Staff

Name Title Experience/Biography
Ms. Jean Ball Vice President of Quality and Compliance

Ms. Ball has more than 30 years of experience in healthcare focusing on team-based care, health care quality, improvement science, compliance risk assessment, survey readiness and improving the patient experience. She most recently was the chief compliance officer and director of patient experience at North Shore Medical Center.


Ms. Ball is a certified professional in healthcare quality (CPHQ) and licensed as a physical therapist. She earned her bachelor's degree in physical therapy from Simmons College and a master's degree in organizational management from Endicott College.
Mr. Philip Cibelli Vice President/CFO

Phil Cibelli joined Care Dimensions in 2012 as vice president and chief financial officer. In his role, he oversees the finance and accounting operations as well as information technology services for Care Dimensions. In addition, he has responsibility for investment and treasury oversight and serves as the financial liaison to the Finance Committee and Board of Directors.

With over 20 years of experience in finance and accounting, Cibelli has both a public accounting background as well as private industry experience. He has served in financial leadership positions in publicly traded companies, privately held companies and not-for-profits, most recently serving as the director of accounting for Northeast Health System in Beverly.

Cibelli is a certified public accountant with a master's degree in business administration from Bentley University and a bachelor’s degree in business administration from Merrimack College.
Ms. Judy Cranney Vice President and Chief Operating Officer

Ms. Cranney has over 20 years of experience in healthcare management in acute, community, long-term care, and hospice settings. Prior to joining Care Dimensions, she held the position of director of health services at the Massachusetts Executive Office of Elder Affairs, serving as clinical advisor to the Secretary of Elder Affairs regarding quality and cost of care issues affecting health services for elder clients and their caregivers.


Ms. Cranney received a bachelor's degree in human services management and a master's degree in health care management from Lesley University. She also received a registered nurse diploma from the Salem Hospital School of Nursing. She holds certification in hospice and palliative care nursing; hospice and palliative care administration; and nursing executive, advanced. Cranney is currently a member of the Board of Directors of the Hospice and Palliative Care Federation of Massachusetts and is a member of the Area Agency on Aging Advisory Committee, the North Shore Community College LPN Advisory Committee, and the Hospice and Palliative Care Nurses Association. She also served on the Massachusetts Commission on End of Life Care.
Ms. Jean Graham Senior Director of Marketing

Jean Graham joined Care Dimensions in 2012 as senior director of marketing. In this role, she oversees public relations, branding, Internet, internal communications, advertising and marketing initiatives.


Graham has 20 years of experience in corporate communications, public relations, and marketing and has worked in business publishing, environmental engineering, high tech, financial services, healthcare technology and hospital services. Prior to joining Care Dimensions, she served as the marketing and media relations manager for North Shore Medical Center.


Graham graduated with a bachelor's degree in communications from Boston College. She is the chair of the Board of Directors of the Woburn Public Media Center, and she previously served on Boston College’s Alumni Association Board of Directors.
Dr. Stephanie Patel MD Chief Medical Officer

Dr. Stephanie Patel has been the chief medical officer at Care Dimensions since 2006, directing the medical component of all clinical programs. Dr. Patel also participates in the planning and implementation of new clinical programs to meet identified or emerging needs and ensure that Care Dimensions remains a leader in end-of-life care. She is also active in our outreach and educational activities and serves as a liaison between Care Dimensions and community physicians, hospitals, and long-term care providers to develop and expand the number of patients and families we serve.


She is board certified in hospice and palliative care medicine and family medicine and is a fellow of the American Academy of Hospice and Palliative Medicine. Dr. Patel previously served as a hospice medical director and palliative care physician in the Fairview Health System in Minneapolis. She was an integral part of a consultation service that was designated as a Palliative Care Leadership Center by the Center to Advance Palliative Care and the Robert Wood Johnson Foundation.


Prior to completing a hospice and palliative care fellowship at the Good Samaritan Hospital/VA Medical Center in Phoenix, Arizona, Dr. Patel worked in private practice. She completed her family practice residency at Montgomery Hospital in Norristown, Pennsylvania. Dr. Patel is a graduate of Temple University School of Medicine and holds a bachelor's degree from the University of California at Santa Barbara.


Dr. Patel is a member of the medical staff of Lahey Beverly Hospital, North Shore Medical Center, and the Cambridge Health Alliance hospitals. She lectures locally and nationally on the topic of hospice and palliative care, and has spoken at the annual meeting of the American Academy of Hospice and Palliative Medicine. Dr. Patel also teaches physicians as part of the Harvard Palliative Care Medicine Fellowship Program.
Ms. Carmelina Procaccini VP of Human Resources

As the vice president of human resources & community programs, Carmelina Procaccini is responsible for the operational and strategic initiatives of Care Dimensions' human resources, grief support and volunteer functions. Her responsibilities include oversight of the grief support program; volunteer program; recruitment and orientation; compensation and benefits; talent management and development; human resources information systems; retention and rewards; human resources policies, practices, and compliance; employee relations and communications; employee events; diversity; and workplace safety and security.


Procaccini has more than 25 years of human resources experience, serving in leadership positions for well-known organizations including New Balance, Honeywell, MFS, and Pegasystems. Procaccini previously worked in higher education, retail, manufacturing, energy services, financial services, and high tech. She also maintains a private coaching practice.


Procaccini received a bachelor's degree in psychology and a master's degree in education from the University of Maine. She is a licensed certified social worker and a board-certified coach.
Ms. Mary Doorley Simboski VP of Philanthropy --
Ms. Lyn Skarmeas Vice President of Business Development

Lyn Skarmeas joined Care Dimensions in 2012 as vice president of business development. In this role, she oversees provider relations and business development for Care Dimensions.


With more than 25 years of experience in business development and marketing for hospice and home health care organizations, Skarmeas has excelled at building and managing top performing provider relations teams, identifying opportunities for accelerating growth through new programs and services, and developing strong relationships with the local medical community and referral facilities. She most recently served as vice president of marketing and business development at All Care VNA & Hospice. Skarmeas is a graduate of Providence College.


Award Awarding Organization Year
Leader in LGBT Healthcare Equality Human Rights Campaign Foundation 2016
25 Top Places to Work in 2015 North of Boston Business Magazine 2015
Circle of Life Award American Hospital Association 2015
Leader in LGBT Healthcare Equality Human Rights Campaign Foundation 2015
Outstanding Non-Profit Volunteer Program Award The Massachusetts Service Alliance 2015


Affiliation Year
-- --
Member of state association of nonprofits? No
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --


We currently have referral relationships with 17 acute care facilities, 93 long-term care facilities and more than 150 primary care physicians, specialists and oncologists. We have been the preferred hospice provider of Partners HealthCare since 2011 and entered a new partnership with Cambridge Health Alliance in 2015. These agencies inform patients of our services and often make referrals on the patients’ behalf.

CEO/Executive Director/Board Comments


Foundation Comments


Staff Information

Number of Full Time Staff 335
Number of Part Time Staff 175
Number of Volunteers 426
Number of Contract Staff 5
Staff Retention Rate % --

Staff Demographics

Ethnicity African American/Black: 79
Asian American/Pacific Islander: 19
Caucasian: 363
Hispanic/Latino: 38
Native American/American Indian: 2
Other: 7
Other (if specified): Two or more races
Gender Female: 450
Male: 58
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 4
Management Succession Plan --
Business Continuity of Operations Plan --
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy --
State Charitable Solicitations Permit Yes
State Registration --

Risk Management Provisions


Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually


Board Chair Ms. Pamela Lawrence
Board Chair Company Affiliation Retired, SVP, North Shore Medical Center
Board Chair Term Sept 2013 - Aug 2018
Board Co-Chair Ms. Jane Alpers
Board Co-Chair Company Affiliation --
Board Co-Chair Term Sept 2017 -

Board Members

Name Company Affiliations Status
Mr. Charles Adams North Shore Medical Center Voting
Mrs. Patricia Ahern RN, MBA, FACHE Care Dimensions Voting
Ms. Jane Alpers Denneen & company Voting
Mr. Charles J. Badavas Currensee Voting
Ms. Janet Barnes North Shore Medical Center Voting
Mr. Kevin Bottomley Retired Dansversbank Voting
Ms. Gwen Cochran Hadden Cochran Hadden Royston Associates Voting
Mr. John Collins Xolvi, LLC Voting
Mr. Thomas Ford T Ford Company, Inc. Voting
Ms. Pamela Lawrence North Shore Medical Center Voting
Dr. Timothy N. Liesching MD Lahey Clinic Voting
Ms. Wanda McClain Health & Health Equity at Brigham & Women's Hospital Voting
Ms. Mary Moran Community Volunteer Voting
Mrs. Nancy Palmer Community Volunteer Voting
Ms. Kim Perryman MMHC, RN, NE-BC Beverly Hospital Voting
Ms. Joan Rosenthal Community Volunteer Voting
Mr. Peter M. Sherwood Prides Crossing Capital, LLC Voting
Dr. Allen L. Smith MD, MS Brigham & Women's Hospital Voting
Ms. Ellen Smith Hornstein Jewish Professional Leadership Program at Brandeis University Voting
Mr. Kevin F. Smith Winchester Hospital Voting
Mrs. Regina Villa Regina Villa Associates Voting
Dr. Michael Wertheimer MD, FACS Retired Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 0
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): --
Gender Female: 12
Male: 10
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % --
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 90%
Percentage of In-Kind Contributions --
Constituency Includes Client Representation Yes

Standing Committees

  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Ethics
  • Executive
  • Finance
  • Governance and Nominating
  • Human Resources / Personnel
  • Performance and Quality Improvement

CEO/Executive Director/Board Comments


Foundation Comments



Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2016 2015 2014
Total Revenue $63,709,429 $53,493,946 $50,464,104
Total Expenses $58,662,740 $51,361,685 $46,459,328

Prior Three Years Revenue Sources

Fiscal Year 2016 2015 2014
Foundation and
Corporation Contributions
-- -- --
Government Contributions $202,012 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $202,012 -- --
Individual Contributions $2,598,062 $1,728,436 $2,629,683
Indirect Public Support -- -- --
Earned Revenue $59,262,784 $50,873,121 $46,414,666
Investment Income, Net of Losses $1,135,426 $401,496 $925,526
Membership Dues -- -- --
Special Events $511,145 $490,893 $494,229
Revenue In-Kind -- -- --
Other -- -- --

Prior Three Years Expense Allocations

Fiscal Year 2016 2015 2014
Program Expense $47,793,275 $41,814,131 $37,486,799
Administration Expense $10,137,183 $8,590,317 $8,173,976
Fundraising Expense $732,282 $957,237 $798,553
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.09 1.04 1.09
Program Expense/Total Expenses 81% 81% 81%
Fundraising Expense/Contributed Revenue 22% 43% 26%

Prior Three Years Assets and Liabilities

Fiscal Year 2016 2015 2014
Total Assets $55,671,529 $46,418,055 $45,551,666
Current Assets $14,670,339 $13,059,270 $12,935,810
Long-Term Liabilities $2,095,932 $55,576 $60,742
Current Liabilities $9,051,920 $6,778,463 $7,222,815
Total Net Assets $44,523,677 $39,584,016 $38,268,109

Prior Three Years Top Three Funding Sources

Fiscal Year 2016 2015 2014
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value $565,779.00
Spending Policy Income Only
Percentage(If selected) 5.0%
Credit Line Yes
Reserve Fund Yes
How many months does reserve cover? --

Capital Campaign

Are you currently in a Capital Campaign? Yes
Capital Campaign Purpose Compassion…The Campaign for Care Dimensions: We will meet a critical need and growing demand for hospice and palliative care services in the Greater Boston area by building an inpatient hospice house on the Lincoln/Waltham line with 18 patient suites. This facility will be fully licensed by the Commonwealth of Massachusetts and offer a broad range of services to an area that is significantly underserved in options for inpatient hospice care. This center is being built on a 12-acre parcel of land and will include two pediatric suites, public spaces for families/visitors, meeting rooms, counseling areas, kitchen areas, children’s play rooms, a chapel, library and peaceful gardens. Construction is underway and we expect to welcome our first patients in late 2017. This campaign will also establish endowment funds for programs and services, pediatric hospice and palliative care, and for ongoing support of our Kaplan Family Hospice House. Seeding endowment funds is crucial to ensuring ongoing operations and the flexibility to meet emerging community needs with new and innovative programming.
Campaign Goal $5,000,000.00
Capital Campaign Dates Jan 2014 - Dec 2017
Capital Campaign Raised-to-Date Amount $5,050,585.00
Capital Campaign Anticipated in Next 5 Years? No

Short Term Solvency

Fiscal Year 2016 2015 2014
Current Ratio: Current Assets/Current Liabilities 1.62 1.93 1.79

Long Term Solvency

Fiscal Year 2016 2015 2014
Long-term Liabilities/Total Assets 4% 0% 0%

CEO/Executive Director/Board Comments


Foundation Comments

Financial summary data in the charts and graphs is per the organization's IRS Form 990s. Contributions from foundations and corporations are listed under individuals when the breakout was not available.


Other Documents

Annual Report (2016)


The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.

1. What is your organization aiming to accomplish?


2. What are your strategies for making this happen?


3. What are your organization’s capabilities for doing this?


4. How will your organization know if you are making progress?


5. What have and haven’t you accomplished so far?