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Family Life Support Center Inc. Louison House

 395 Old Columbia Street
 Adams, MA 01220
[P] (413) 743-7957 x 11
[F] (413) 743-7959
-- --
 Printable Profile (Summary / Full)
EIN 22-3051367

LAST UPDATED: 08/03/2014
Organization DBA Louison House
FLSC Louison House
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years No



Mission StatementMORE »

Our mission is to reduce homelessness and its causes in Northern Berkshire County.

Mission Statement

Our mission is to reduce homelessness and its causes in Northern Berkshire County.

FinancialsMORE »

Fiscal Year Oct 01, 2011 to Sept 30, 2012
Projected Income $350,398.00
Projected Expense $344,491.00

ProgramsMORE »

  • Permanent Supportive Housing
  • Representative-Payee Program
  • Transitional Housing Program (Louison House Shelter)

Revenue vs. Expense ($000s)

Expense Breakdown 2010 (%)

Expense Breakdown 2009 (%)

Expense Breakdown 2008 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

Our mission is to reduce homelessness and its causes in Northern Berkshire County.

Background Statement

Family Life Support Center, Inc. (FLSC) is a private, 501 (c) (3) non-profit organization that was established in 1990 by local agencies to address the issue of homelessness that had become more pervasive as a result of the economic decline in Northern Berkshire County during the 1980’s.   Over the past twenty years, FLSC has provided homelessness prevention and housing services to over 3,500 people throughout Berkshire County.  Today, FLSC is the only comprehensive homelessness provider in Northern Berkshire County as we offer both housing services (transitional and permanent) and supportive services for the homeless.

Impact Statement

to be completed

Needs Statement

To be completed

CEO Statement


Board Chair Statement


Geographic Area Served

Berkshires Region

Primary - Northern Berkshire County
Secondary - Central Berkshire County
Tertiary - Southern Berkshire County

Organization Categories

  1. Housing, Shelter - Homeless Shelters
  2. Human Services - Homeless Services/Centers
  3. Human Services - Supportive Housing for Older Adults

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)



Permanent Supportive Housing

The Permanent Supportive Housing program is a new program that can house up to 3 chronically homeless individuals at a time in leased apartments for up to two years. These units are subsidized by Family Life and include some basic supportive services such as case management. This program targets chronically homeless individuals who are either currently homeless or living in an emergency/transitional shelter and are ready to live independently with moderate supports. In 2011, Family Life served 3 chronically homeless individuals through this program and all of these clients were able to remain permanently housed during that time.



Budget  $29,283.00
Category  Housing, General/Other Affordable Housing
Population Served Homeless People/Families with of People with Disabilities Adults
Program Short-Term Success  --
Program Long-Term Success  --
Program Success Monitored By  --
Examples of Program Success  --

Representative-Payee Program

The Representative-Payee program is designed to help Social Security recipients who are required by the Social Security Administration (SSA) to have an individual or organizational payee manage their finances. A representative payee is an individual or organization appointed by SSA to receive Social Security and/or SSI benefits for someone who cannot manage his or her money. The main responsibilities of a payee are to use the benefits to pay for the current and foreseeable needs of the beneficiary and properly save any benefits not needed to meet current needs. Family Life contracts out this service to an independent contractor who works with these clients on an individual basis. In 2011, Family Life provided Rep-Payee services to 35 individuals.

Budget  $15,000.00
Category  Human Services, General/Other Financial Counseling
Population Served At-Risk Populations Homeless Adults
Program Short-Term Success  --
Program Long-Term Success  --
Program Success Monitored By  --
Examples of Program Success  --

Transitional Housing Program (Louison House Shelter)

The Louison House Transitional Housing program is a 22-bed shelter that has been in existence for over twenty years. This type of program can house families and individuals for up to two years even though most exit the program within 3-6 months. In order to be eligible, all clients must meet the federal standard for being considered homeless, and also must have documentation such as an eviction letter. As a condition of acceptance into the program, all clients must accept supportive services provided by staff, and also follow their Individual Service Plans (ISPs). A range of supports are offered such as case management services, career & financial counseling, and life-skills training. The purpose of the program is to help families and individuals stabilize their housing situations while also allowing them to transform their lives by achieving the goals they have set for themselves such as attaining a GED. In 2011, 71 clients were sheltered and serviced at the Louison House.

Budget  $306,115.00
Category  Housing, General/Other Transitional Housing
Population Served Homeless Families Adults
Program Short-Term Success  --
Program Long-Term Success  --
Program Success Monitored By  --
Examples of Program Success  --

CEO/Executive Director/Board Comments



CEO/Executive Director Mr. Paul Edward Gage
CEO Term Start Apr 2009
CEO Email
CEO Experience
20 years of overall experience in accounting/finance, education, and human/social services.
  •   Senior Financial Analyst - Travelers Insurance
  •   Special Education Teacher  - Hillcrest Educational Centers, Inc. 
  •   H.S. Social Studies Teacher -  Central Berkshire Regional S.D. 
  •   Executive Director - Family Life Support Center, Inc.
  •  Master of Public Administration in Nonprofit Management
  •  Bachelor of Business Administration in Accounting
  •  Bachelor of Arts in Interdisciplinary Studies
  • Licensed Massachusetts Teacher ( Business and Social Studies)

  • Western Mass. Regional Network to End Homelessness (Leadership Council, Steering Committee, and Management Team)
  • Berkshire County HUD Continuum of Care Executive Committee
  • Department of Transitional Assistance Pittsfield/North Adams Advisory Board
  • Horizons for Homeless Children Advisory Board - Western Region
Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
Mr. Michael Boland Sept 2007 Jan 2009
Ms. Christine Toniatti Jan 2007 Apr 2007

Senior Staff

Name Title Experience/Biography
-- -- --


Award Awarding Organization Year
-- -- --


Affiliation Year
-- --
Member of state association of nonprofits? No
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --



CEO/Executive Director/Board Comments


Foundation Comments


Staff Information

Number of Full Time Staff 3
Number of Part Time Staff 8
Number of Volunteers 55
Number of Contract Staff 1
Staff Retention Rate % 100%

Staff Demographics

Ethnicity African American/Black: --
Asian American/Pacific Islander: --
Caucasian: --
Hispanic/Latino: --
Native American/American Indian: --
Other: --
Other (if specified): --
Gender Female: --
Male: --
Not Specified --

Plans & Policies

Organization has Fundraising Plan? No
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 5
Management Succession Plan No
Business Continuity of Operations Plan No
Organization Policies And Procedures Under Development
Nondiscrimination Policy Yes
Whistle Blower Policy No
Document Destruction Policy No
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration Yes

Risk Management Provisions


Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually


Board Chair Mr. Cassius Johnson
Board Chair Company Affiliation Berkshire Health Systems
Board Chair Term Jan 2011 - Dec 2012
Board Co-Chair Mr. Richard Weisenflue
Board Co-Chair Company Affiliation BFAIR, Inc.
Board Co-Chair Term Jan 2011 - Dec 2012

Board Members

Name Company Affiliations Status
Ms. Trish Gorman Childcare of the Berkshires, Inc. Voting
Mr. Cassius Johnson Berkshire Medical Center Voting
Rev. Edward King St. John's Episcopal Church of North Adams Voting
Mr. D. Joseph LaBarbera Pittsfield Public Schools Voting
Ms. Elizabeth Mach Berkshire Bank Voting
Mr Spencer Moser Massachusetts College Of Liberal Arts Voting
Mr. Matthew Ostrander Central Berkshire Regional School District Voting
Mr. Richard Weisenflue BFAIR, Inc. Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 8
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 2
Male: 6
Not Specified 0

Board Information

Board Term Lengths 2
Board Term Limits 0
Board Meeting Attendance % 73%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 3%
Percentage of In-Kind Contributions 5%
Constituency Includes Client Representation No

Standing Committees

  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Executive
  • Finance

CEO/Executive Director/Board Comments


Foundation Comments



Revenue vs. Expense ($000s)

Expense Breakdown 2010 (%)

Expense Breakdown 2009 (%)

Expense Breakdown 2008 (%)

Fiscal Year Oct 01, 2011 to Sept 30, 2012
Projected Income $350,398.00
Projected Expense $344,491.00
Form 990s

2010 990

2009 990

2008 990

Audit Documents

2010 FY10 Audited Financials

2009 FY09 Reviewed Financials

2008 FY08 Reviewed Financials

IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2010 2009 2008
Total Revenue $334,140 $401,352 $425,621
Total Expenses $378,220 $446,279 $425,906

Prior Three Years Revenue Sources

Fiscal Year 2010 2009 2008
Foundation and
Corporation Contributions
$0 $0 $0
Government Contributions $198,324 $249,233 $250,791
    Federal $132,829 $148,084 $142,293
    State $0 $0 $0
    Local $65,495 $101,149 $108,498
    Unspecified $0 $0 $0
Individual Contributions $43,944 $32,056 $33,937
Indirect Public Support $0 $0 $0
Earned Revenue $38,499 $54,117 $44,141
Investment Income, Net of Losses $7 $31 $95
Membership Dues $0 $0 $0
Special Events $6,437 $0 $16,596
Revenue In-Kind $53,700 $65,915 $80,061
Other $-6,771 $0 $0

Prior Three Years Expense Allocations

Fiscal Year 2010 2009 2008
Program Expense $334,825 $397,313 $321,778
Administration Expense $43,066 $46,370 $102,132
Fundraising Expense $329 $2,596 $1,996
Payments to Affiliates $0 $0 $0
Total Revenue/Total Expenses 0.88 0.90 1.00
Program Expense/Total Expenses 89% 89% 76%
Fundraising Expense/Contributed Revenue 0% 1% 1%

Prior Three Years Assets and Liabilities

Fiscal Year 2010 2009 2008
Total Assets $181,409 $223,295 $229,591
Current Assets $22,310 $52,166 $80,537
Long-Term Liabilities $99,000 $99,000 $99,000
Current Liabilities $69,303 $67,109 $28,478
Total Net Assets $13,106 $57,186 $102,113

Prior Three Years Top Three Funding Sources

Fiscal Year 2010 2009 2008
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy --
Percentage(If selected) --
Credit Line Yes
Reserve Fund No
How many months does reserve cover? --

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? Yes

Short Term Solvency

Fiscal Year 2010 2009 2008
Current Ratio: Current Assets/Current Liabilities 0.32 0.78 2.83

Long Term Solvency

Fiscal Year 2010 2009 2008
Long-term Liabilities/Total Assets 55% 44% 43%

CEO/Executive Director/Board Comments


Foundation Comments

Financial summary data in the charts and graphs above is per the organization's audit and review documents.


Other Documents

No Other Documents currently available.


The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.

1. What is your organization aiming to accomplish?


2. What are your strategies for making this happen?


3. What are your organization’s capabilities for doing this?


4. How will your organization know if you are making progress?


5. What have and haven’t you accomplished so far?