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Organization DBA --
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years No

Summary

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Mission StatementMORE »

The Family Pantry of Cape Cod provides food and clothing for those in need regardless of who they are or where they live.

Mission Statement

The Family Pantry of Cape Cod provides food and clothing for those in need regardless of who they are or where they live.

FinancialsMORE »

Fiscal Year Jan 01, 2017 to Dec 31, 2017
Projected Income $1,010,500.00
Projected Expense $1,003,519.00

ProgramsMORE »

  • Clothing Distribution
  • Family Pantry Fresh Garden
  • Food Program
  • Foods To Encourage
  • Mobile Pantry

Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview

Mission Statement

The Family Pantry of Cape Cod provides food and clothing for those in need regardless of who they are or where they live.

Background Statement

The Family Pantry of Cape Cod was begun by a group of people in 1989 who recognized that there was a cry for food in their parish.  They opened a small store front pantry that soon bloomed into the Family Pantry of today, serving over 9200 clients annually, of which over 30% are children and 25% are seniors.  540 passionate volunteers show up to distribute food 3 times a week to residents across the Cape regardless of where a person lives or who that person is. Residents on the lower Cape, with little access to transportation and full time employment, are able to access the Pantry's "Healthy Meals in Motion Mobile Pantry" on Wednesday afternoons.  In addition to providing food, each client is allowed to shop in the Pantry Boutique for donated clothing during each visit to the Pantry.  In 2016 the Pantry distributed over 57,000 bags of food and over $1 million in donated clothing. 
 


Impact Statement

2016 Results

  1. Served over 9200 clients and 3700 families in 2016
  2. Distributed over 57,000 bags  or $2.4 million in food to individuals and families  
  3. Launched a mobile pantry supporting 4 lower Cape towns in 2016
  4. Re-launched The Family Pantry on the campus of Cape Cod Community College

Goals for 2017

  1. Increase food distribution from every 21 days to every 14 days in June 2017
  2. Donated Clothing Process Re-engineered - Expand sorting area to accommodate more donated clothing for distribution through Pantry boutique May 2017
  3. Increase fresh produce distribution to equal 35% of total distribution




Needs Statement

  1. Food Program support - Increase food distribution from every 21 days to every 14 days.  Estimated increase in food costs of 20% or $57,000.  The largest cost increase is in fresh foods that are not generally supported through USDA or MEFAP federal/state funded food programs.
  2. Expand food distribution area (actual pantry) by 500 square feet. This would accommodate 1000 additional clients by removing bottle neck within the Pantry.  Provide for additional space to offer additional fresh foods, resulting in an improved diet for all clients. Estimated costs to expand $152,00 or roughly $120/sq'
  3. Expand food distribution at the Cape Cod Community College to include two full bags of non perishable foods per weekly visit by students, faculty or staff.  University of Wisconsin just published a study where 30% of college students are food insecure and 14% are homeless.  Estimated increase in foods costs $7500/year
     

CEO Statement

Our mission is simple and yet we take it one step further:  If a volunteer has a question on what they should do they are instructed to "err on the side of generosity" and everything will be fine.  We are a well run organization which has earned the "Service Enterprise" certification, showing we are "best in class in a volunteer organizations".  Additionally, our 2016 audit showed that 87% of all monies donated to the Family Pantry goes to the food program.  The Pantry is very efficient and is able to purchase 4 meals with every dollar donated.  The Family Pantry is the only Pantry on the Cape to serve the entire Cape regardless of where a client resides. 

Board Chair Statement

I have been a volunteer with the Family Pantry for a number of years before joining the board and then being elected to chair the board.  The pantry has seen consistent growth over the past 28 years and under the former executive director's leadership, Mary Anderson built the Pantry into a first class operation.  Mary retired a year ago and our new director Christine Menard assumed the reins.  Christine retired early and became a volunteer in 2015 first as the volunteer coordinator and has held virtually every volunteer position in the Pantry. When Mary announced her retirement she was recruited to apply for the job.  Christine has a long career in the supermarket industry and has a deep background in personnel management, operations and financial management.  The fit seemed ideal.  The board was always concerned about the fallout from a well loved ED retiring; however, due to a very strong succession plan, The Pantry has not missed a beat.  Mary worked with Christine for 2 full months ensuring Christine was introduced to the community and she made sure Christine was fully trained on all of the systems at the Pantry.  Christine's tenure as a volunteer made that part of the transition easy and her 30 years as a Cape resident and supermarket executive meant handing over the reins was smooth.  The Family Pantry succession plan has been held up in the Cape donor community as best in class and one that should be adopted when possible.  Christine continues to raise the bar!  The Pantry was recently certified as a Service Enterprise volunteer organization and Christine will graduate with a Certificate in Nonprofit Management and Leadership, issued by the Institute for Nonprofit Practice and the Jonathan M. Tisch College of Civic Life at Tufts University in May 2017.   The board and I feel that The Pantry is in good hands and will continue to meet the demand of feeding and clothing those in need on Cape Cod. 

Geographic Area Served

CAPE &ISLANDS REGION, MA

  1. Barnstable
  2. Yarmouth
  3. Dennis
  4. Harwich,
  5. Chatham
  6. Brewster
  7. Orleans
  8. Wellfleet
  9. Truro
  10. Provincetown
  11. Falmouth
  12. Sandwich
 
 

Organization Categories

  1. Food, Agriculture & Nutrition - Food Banks, Food Pantries
  2. Human Services - Emergency Assistance (Food, Clothing, Cash)
  3. Food, Agriculture & Nutrition - Food Banks, Food Pantries

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

Yes

Programs

Clothing Distribution

The Family Pantry distributes donated clothing each time food is distributed.  Clients who cannot afford their food cannot afford clothing.  A client is allowed to shop in the Pantry Boutique each time they come to the Pantry.  The Pantry distributes clothing to men, women and children along with books, limited health and beauty care items, linens, soft goods and small home goods. 
Budget  $30,000.00
Category  Human Services, General/Other Personal Goods & Services
Population Served Families Adults Children and Youth (0 - 19 years)
Program Short-Term Success  In a given season (summer, winter spring etc)  The Pantry distributes 11 pallets (37 totes per pallet) of clothing each season.  The distribution of clothing eases some of the stress on clients when they don't have to worry about purchasing these items. 
Program Long-Term Success  The Family Pantry does not track the amount of clothing distributed but estimates that roughly 52,000 bags of clothing are distributed annually.  Clients are able to receive up to three bags of adult clothing and one of children's per visit. 
Program Success Monitored By  The constant flow of clients through the Pantry Boutique is evidence of the success of the program.  We have recently completed a renovation of the space to increase the Boutique by 100 square feet in order to accommodate more rolling racks of clothing. 
Examples of Program Success  The Pantry partners with a local organization "WeCan" that supports women in transition.  These women are given clothing vouchers to use in our Second Glance Thrift Boutique to pick up the clothing they need.  Oftentimes, these women have left an abusive situation with the clothes on their backs and have nothing.  We can make them whole in regards to clean, available clothing.

Family Pantry Fresh Garden

The Family Pantry Garden is 9000 square feet and affectionately referred to as "the beast".  She is tough but generous, in 2016 she produced over 6300 pounds of produce for the Family Pantry.  So much product that we were able to share with the other Pantries on Cape who pick up their loads at our warehouse..  Volunteers work on M/W/F so the produce is in the Pantry and ready for distribution on T/Th/Sat.  The garden saved the Pantry roughly $35,000 in produce food costs in 2016
Budget  $5,000.00
Category  Food, Agriculture & Nutrition, General/Other Agricultural Production
Population Served Adults Children and Youth (0 - 19 years) Elderly and/or Disabled
Program Short-Term Success  In 2016 the garden and the fearless dirt diggers provided over 6300 pounds of fresh vegetables for the clients. 
Program Long-Term Success  The Family Pantry is working to have 35% of all food distributions to be fresh produce.  In the summer months when the garden is in full swing this goal is easily met.  The Garden also has a wonderful herb garden that our clients love.  It is incredibly expensive to buy herbs, so to have them available to our clients is a wonderful way to provide a little "flavor" in their lives. 
Program Success Monitored By  We track tonnage daily on an excel spreadsheet.  This sheet is used to determine what grew well, what clients liked, what they did not like and is used to determine what and how much we plant in the next season.
Examples of Program Success   The Garden has served the Pantry for the past 6 years and each year we refine what we grow to meet the needs and wants of our clients.  We survey the clients at the end of each growing season and we are delighted at the comments we get.  Fresh produce can be very expensive, and to be able to provide this to our clients is wonderful.  We grow 3 types of tomatoes, peas, 2 types of beans, 4 types of squash, 3 types of peppers, radishes, 3 types of lettuces, eggplant, celery and a vast assortment of herbs.  60 volunteers help to make the garden possible.

Food Program

The Family Pantry food program provides food to over 9200 clients annually.  We distribute over 57,000 bags of food valued at over $2.4 million dollars.  The Family Pantry has moved from an emergency pantry helping those who might have lost a job or had an illness to a "sustaining pantry".  We keep families in their homes and on Cape during the winter months when employment opportunities are greatly reduced.  65% of our families have one if not two working adults in the household trying to make ends meet. 

In addition to providing food and clothing for the Family Pantry Clients, the Pantry acts as a cross dock facility for the Greater Boston Food Bank.  The Food Bank delivers a full tractor trailer of product to the Pantry every Monday.  The local, smaller pantries come to our warehouse to pick up their load delivered by the Greater Boston Food Bank, saving them a long and expensive trip to Boston.  This partnership furthers our mission of providing food for those in need across the Cape and the Islands. 

Budget  $781,000.00
Category  Food, Agriculture & Nutrition, General/Other Food Distribution
Population Served Families Children and Youth (0 - 19 years) Elderly and/or Disabled
Program Short-Term Success  Monthly/Year to Date and annual stats are tracked at the Pantry to see how many new clients are enrolled and how many clients leave the rolls.  In any given month new clients can be as high as 20% fulfilling our mission of providing food and clothing for those in need.  At the same time, our hope is to have clients leave us due to better jobs, or improved circumstances of some sort. 
Program Long-Term Success  Feeding American has identified Cape Cod as having 10% of the population as "food insecure" meaning they don't know where their next meal is coming from.  The Family Pantry ultimately would like to eliminate hunger on Cape Cod.  We utilize Feeding America's "map the meal" survey to determine the success of our food program in eliminating or reducing hunger on Cape Cod. 
Program Success Monitored By  We track our clients monthly, year to date and annually and compare this year to past years in order to evaluate what is happening and the demands in the community.  We can see what towns are clients are coming from, the demographics of each clients and how often they visit the client.  We also conduct semi annual surveys via survey monkey and hard copy surveys to see how the Pantry is being used and how we could make the experience better for clients and for volunteers. 
Examples of Program Success  Client testimonial:  It had been some time since I had been to "visit".  Some unfortunate things happened with my summer work this year, and I was unable to pay my bills despite working 40 hours a week.  My little family was in the storm again....  I'm almost 60 years old and still pretty strong, but I cannot make it in this economy.  It was so great to have all the wonderful food choices to bring home.  I hope I will be able to have my food stamps reinstated and to keep going, but it was so supportive to me to be able to come to the food pantry and meet with the wonderful people across the counter- thank you each.  It is my hope that when I do retire, that I will be able to volunteer with your team there on Queen Anne road.  I think the organization is amazing and while I hope I don't need the food so much- I have so many prayers for your food pantry's continuance - especially  for the garden in the summer. 

Foods To Encourage

Foods to Encourage is a weekly program where a nutrition educator, and two county nurses are scheduled at The Pantry to take the blood pressure and blood sugar of people who concerns about high blood pressure, heart disease and or diabetes.  The information is logged weekly and the results are reviewed with the client.  The nutrition educator provides a recipe and the "fixings" for a healthy meal the clients can cook at home. The goal is track the results and help the clients improve their overall health through better nutrition.  
Budget  $12,000.00
Category  Food, Agriculture & Nutrition, General/Other Hunger Action
Population Served At-Risk Populations Aging, Elderly, Senior Citizens Families
Program Short-Term Success  Consistent attendance at the weekly tracking sessions.  
Program Long-Term Success  Improved health through improved nutrition.  
Program Success Monitored By  The results are tracked weekly and stored in a database.  These results are reviewed monthly with the client.  Congratulations are offered to those improving and counseling is offered to those who are not.  
Examples of Program Success 
In the past 12 months we have seen a 3% improvement in blood sugar levels and a 2% improvement in blood pressure.
 
 

Mobile Pantry

The Healthy Meals in Motion mobile pantry was launched in September 2016.  The business plan for the mobile pantry was built and paid for by an "intellectual grant" from Blue Cross.  A committee from Blue Cross and the Family Pantry spent nearly a year researching mobile pantries across Massachusetts to determine best practices and more importantly what to avoid when launching a mobile operation.  The initial launch focuses on the senior populations on the lower Cape, including Chatham, Harwich, Brewster and Provincetown.  These towns were identified by Feeding America's "map the meals" survey as not having the capacity to provide their citizens at least two meals per day.  The mobile pantry is a choice pantry that  distributes to clients at the town council on aging every Wednesday.  The Cape has very little mass transportation and struggles with year round employment.  The mobile pantry makes it easy for seniors to access healthy foods without having to drive a great distance. 
Budget  $45,000.00
Category  Food, Agriculture & Nutrition, General/Other Food Distribution
Population Served Elderly and/or Disabled Families Children and Youth (0 - 19 years)
Program Short-Term Success  Public awareness of the program is growing.  Short term success will be measured by the number of new clients The Pantry signs up at each of the mobile locations. 
Program Long-Term Success  The Family Pantry's client database can track the distributions through each of the mobile sites and is able to identify existing clients from new.  The goal is to have at least 60% of the mobile clients registered as new.  This will be a clear indicator that the Pantry's reach is expanding and we are continuing to meet the demands of the Cape community
Program Success Monitored By  The Pantry will track and record client visits through the mobile operation monthly.  In addition, comments like this from one of the new senior clients at the Chatham Council on Aging cannot be diminished!   A very senior woman received her order, that was hand selected for her when she provided her grocery list at registration.   At the end of the food distribution line is a section known as  "Surprise and Delight" where volunteers bring special items that are donated at the pantry.  The woman was handed a T-bone steak, that was donated by Whole Foods.  The woman burst into tears, hugged the surprised volunteer and sobbed that she had not had a steak in years.  The woman was living on $8000 annually and was barely able to feed herself and stay in her apartment.  She simply could never afford to buy meat of any kind.  She had virtually gotten all of her protein from peanut butter!!!
Examples of Program Success  8% of the new clients at the Family Pantry through March 2017 are from the mobile operation.  We have seen virtually no cannibalization of the brick and mortar operation.  These are clients that would never have had the transportation to get to the pantry. 

CEO/Executive Director/Board Comments

The Family Pantry is focused on providing "Healthy Foods" that in turn will provide "Healthy Outcomes".  We live in a state that has the 5th highest food costs in the country and in an area where the seasonality of work is always a burden to the workers who rely on the service industry.  Our goal is to provide at least 30% of fresh foods to our clients per visit.  Protein, Dairy and Produce are the most expensive foods to offer; yet, they are the foods we are attempting to educate our clients about to to ensure we have a consistent and adequate supply  

Management


CEO/Executive Director Ms Christine Harmon Menard
CEO Term Start Apr 2016
CEO Email [email protected]
CEO Experience
Stop and Shop Supermarket;  Store manager to Market Manager to VP of Sales for the Boston Division 20 Years
Staples Inc,  Divisional Marketing Manager Copy and Print 7 years
Royal Ahold - District Manager 3 years. 
Expertise -  Retail operations, financial analysis, budget creation, personnel management, contract negotiations, marketing and strategic planning.  
Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
Mary Anderson July 2005 Apr 2016
George Morris Aug 1989 July 2005

Senior Staff

Name Title Experience/Biography
Pat Brophy Operation Manager Retired Police Chief - New York
Carol Chaves Thrift Shop Store Manager Nantucket Thrift Shop - Cottage Hospital
Lori Dayton Office Manager Cape Cod Five - Retired Marketing
Jim O'Bara Warehouse Manager Warehouse Manager Snow Equipment Co

Awards

Award Awarding Organization Year
Grant and Helene Wilson Outstanding NonProfit of the Year Cape and Islands United Way 2017
Service Enterprise Accreditation 1000 Points of Light 2017
Organization of the Year Harwich Chamber of Commerce 2014
DCU Fox News Home Town Hero Fox News 2013
Community Partner Award Greater Boston Food Bank 2012
Citizens Bank Champion in Action Citizens Bank 2011
Kip Tiernan Founders Award Greater Boston Food Bank 1992

Affiliations

Affiliation Year
Massachusetts Nonprofit Network --
Member of state association of nonprofits? Yes
Name of state association Massachusetts Nonprofit Network

External Assessments and Accreditations

External Assessment or Accreditation Year
Charity Navigator --

Collaborations

--

CEO/Executive Director/Board Comments

--

Foundation Comments

--

Staff Information

Number of Full Time Staff 3
Number of Part Time Staff 2
Number of Volunteers 540
Number of Contract Staff 0
Staff Retention Rate % 100%

Staff Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 5
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 3
Male: 2
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Under Development
Organization has Strategic Plan? Under Development
Years Strategic Plan Considers 3
Management Succession Plan No
Business Continuity of Operations Plan No
Organization Policies And Procedures Under Development
Nondiscrimination Policy Under Development
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration --

Risk Management Provisions

Directors and Officers Policy
Automobile Insurance and Umbrella or Excess Insurance
Commercial General Liability
Workers Compensation and Employers' Liability

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually

Governance


Board Chair Ms Susan Adsit
Board Chair Company Affiliation Retired
Board Chair Term Oct 2016 - Oct 2018
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Terri Barron Self Employed Voting
Amy Camenga TD Bank Voting
Allan Campbell Retired Voting
Lorraine Cowhey Retired Voting
Debra DeCosta Cape Cod Chronicle Voting
Leo Dunphy Retired Voting
Kent Farrenkopf Eastham Fire Department Voting
Judy Frallicciardi Retired Voting
Matt Kelley Simpson Law Voting
Toni London Monomoy School District Voting
Larry Lyford Thirwood Place Voting
Lilee Merl Student Voting
Priscilla Perkins Retired Voting
Nancy Poor Retired Voting
Ralph Smith Retired Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 16
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 10
Male: 6
Not Specified 0

Board Information

Board Term Lengths 2
Board Term Limits 2
Board Meeting Attendance % --
Written Board Selection Criteria No
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 25%
Constituency Includes Client Representation Yes

Standing Committees

  • Building
  • By-laws
  • Community Outreach / Community Relations
  • Executive
  • Finance
  • Human Resources / Personnel
  • Nominating
  • Volunteer

CEO/Executive Director/Board Comments

--

Foundation Comments

--

Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Fiscal Year Jan 01, 2017 to Dec 31, 2017
Projected Income $1,010,500.00
Projected Expense $1,003,519.00
Form 990s

2016 990

2015 990

2014 990

Audit Documents

2016 Audit

2015 Audit

2014 Audit

IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2016 2015 2014
Total Revenue $3,544,223 $3,133,027 $2,892,054
Total Expenses $3,206,378 $3,080,684 $2,798,527

Prior Three Years Revenue Sources

Fiscal Year 2016 2015 2014
Foundation and
Corporation Contributions
-- -- --
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- --
Individual Contributions $3,045,756 $2,793,667 $2,551,055
Indirect Public Support -- -- --
Earned Revenue $293,208 $159,284 $161,200
Investment Income, Net of Losses $2,318 $3,889 $3,758
Membership Dues -- -- --
Special Events $202,310 $176,179 $175,083
Revenue In-Kind -- -- --
Other $631 $8 $958

Prior Three Years Expense Allocations

Fiscal Year 2016 2015 2014
Program Expense $2,797,205 $2,803,239 $2,567,079
Administration Expense $192,074 $126,809 $176,193
Fundraising Expense $217,099 $150,636 $55,255
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.11 1.02 1.03
Program Expense/Total Expenses 87% 91% 92%
Fundraising Expense/Contributed Revenue 7% 5% 2%

Prior Three Years Assets and Liabilities

Fiscal Year 2016 2015 2014
Total Assets $2,240,380 $1,904,967 $1,857,233
Current Assets $737,052 $381,792 $598,040
Long-Term Liabilities $223,219 $232,210 $246,176
Current Liabilities $34,275 $27,716 $18,359
Total Net Assets $1,982,886 $1,645,041 $1,592,698

Prior Three Years Top Three Funding Sources

Fiscal Year 2016 2015 2014
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy --
Percentage(If selected) --
Credit Line Yes
Reserve Fund Yes
How many months does reserve cover? 6.00

Capital Campaign

Are you currently in a Capital Campaign? Yes
Capital Campaign Purpose To Retire the debt on our thrift shop, repay the Family Pantry for renovation expense, establish a small maintenance fund and pay the first year salary of new store manager
Campaign Goal $1,000,000.00
Capital Campaign Dates Oct 2015 - Dec 2018
Capital Campaign Raised-to-Date Amount $758,000.00
Capital Campaign Anticipated in Next 5 Years? No

Short Term Solvency

Fiscal Year 2016 2015 2014
Current Ratio: Current Assets/Current Liabilities 21.50 13.78 32.57

Long Term Solvency

Fiscal Year 2016 2015 2014
Long-term Liabilities/Total Assets 10% 12% 13%

CEO/Executive Director/Board Comments

The Family Pantry has a solid financial footing and our goal is to maintain that footing and to begin building an endowment in the next two years 

Foundation Comments

Financial summary data in charts and graphs are per the organization's audited financials. Contributions from foundations and corporations are listed under individuals when the breakout was not available.

Documents


Other Documents

No Other Documents currently available.

Impact

The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.


1. What is your organization aiming to accomplish?

The Family Pantry of Cape Cod has the vision to eliminate hunger on Cape Cod, supported by the mission of providing food and clothing to those in need regardless of who you are or where you live.  The Cape is know as an affluent seasonal community.  However, as in many seasonal community the year round workforce often struggles to make ends meet during the off season.  The Pantry is no longer an "emergency pantry" helping to offset a job loss or significant injury.  The Pantry is now a "sustaining" pantry, one that allows the seasonal worker to remain on Cape during the off season.  Over 60% of our clients have one if not two working members in the household.  We estimate that approximately 25% of our clients leave us due to better circumstances, better jobs or relocation.  However, in 2017 we have seen a 30% increase in new clients, predominately in the service industry.  The Family Pantry makes it possible for these people to afford to live on the Cape, and raise their families in a safe and welcoming community.  The service industry labor force is critical to the economical welfare of the Cape community.  

2. What are your strategies for making this happen?

The Family Pantry is the only pantry of the Cape to serve the entire Cape and without restrictions.  We base our food distributions on the Federal Poverty Guidelines when determining how  much food a family can receive.  However, no family or individual leaves the Pantry without food.  We are a choice pantry meaning that clients select the foods they would like to receive, ensuring the food is consumed and not wasted.  The Pantry is known for providing a vast selection of foods including dry goods, meat, produce, dairy, seafood, & bread.  The Pantry also supports the Foods To Encourage program where the community is encouraged to come to the Pantry weekly to sit with a registered dietician and nurse to monitor blood pressure, diabeties and heart issues. The Healthy Meals on Motion mobile pantry is a means to serve clients on the lower cape who carry the additional burden of limited year round employment and transportation.  Lastly, but certainly not least is our own Family Pantry garden, each year the garden produces over 3 tons of produce that is freely distributed to clients without restrictions.  

3. What are your organization’s capabilities for doing this?

The Family Pantry has a strong sustainability plan.  The Pantry owns the Second Glance Thrift Boutique which is known as "the Nordstrom's" of thrift on Cape Cod.  Sales at Second Glance now cover almost 23% of the operating expense of the Pantry.  In addition, the bottles and can recycling revenue stream provides another 4% to the food program and the textile recylcling stream contributes almost 2% to the food program.  
 
The Family Pantry is a member of the Cape Cod Hunger Network and is on the advisory council of the Greater Boston Food Bank.  The Pantry also partners with the Cape Cod Fishermen's Alliance encouraging the Fishermen to provide species that are not as well known, such as skate, mackerel and scup for consumption at the Pantry.  This partnership keeps the fishermen fishing, provides a valuable protein source for the clients and introduces lesser known species to the Cape community.  
 
The Family Pantry operates a satelite food pantry on the Cape Cod Community Campus in Hyannis to help lessen the food insecurity of College students, staff and faculty.  In 2017 over 200 clients access the campus pantry and are able to choose a full bag of non-perishable groceries each week.  It is difficult to concentrate when a person is consumed with where their next meal will come from.  This small pantry is working to break the cycle of poverty, providing food to students, so they can concentrate on earning their degree.   

4. How will your organization know if you are making progress?

The Family Pantry has a robust tracking system that allows visibility to all of the demographics associated with each client.  This information is very useful when identifing areas of concern that can be targeted with additional  resources such as the mobile pantry.  In addition to the tracking system semi annually we survey clients and volunteers to see how the operation can be improved.  This information often drives decisions from what produce to grow in the garden to the expansion of the fresh produce operation.  The Pantry compares our annual statistics this year vs. last year internally as well as the regional information provided by the Greater Boston Food Bank and the National information provided by Feeding America. In 2016 total visits were up .85%, new clients were up 17%, unduplicated households were up .44% and unduplicated adults were up 1.14%.  These statistics have dramatically risen in 2017, total visits are up 5.94%, new clients are up 30% and unduplicated adults are up 3.83%.  The client visits at the Cape Cod Community College are up 165% with new clients up 679%, indicating the stress this community is under.   

5. What have and haven’t you accomplished so far?

The Family Pantry mission is very simple:  provide food and clothing for those in need.  The focus remains firmly on these two areas.  There are many organizations across the Cape that meet other demands of the community.  Having enough to eat is fundamental to well being, the Pantry ensures that children, individuals and families have food to eat and clothes to wear.  In June we will increase the food and clothing distributions to every 14 days, eliminating much of the stress felt as a pantry empties.  The ability to increase the distribution is a long term goal that will be realized on June first.