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North Shore Community Mediation Center (NSCMC)

 100 Cummings Center, Suite 307-J
 Beverly, MA 01915
[P] (978) 232-1212
[F] (978) 232-0060
www.nsmediation.org
info@nsmediation.org
Cynthia McClorey
Facebook
INCORPORATED: 1994
 Printable Profile (Summary / Full)
EIN 22-3293939

LAST UPDATED: 03/12/2015
Organization DBA North Shore Community Mediation Center
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years No

Summary

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Mission StatementMORE »

North Shore Community Mediation Center (NSCMC) is a non-profit corporation whose members educate and empower people to transform conflicts into opportunities for mutual understanding, social change, communication, and personal growth.
NSCMC, through collaborative efforts, raises public awareness of the value of Mediation and Alternative Dispute Resolution methods as vehicles for resolving personal differences and diminishing conflict in society at large.

Mission Statement

North Shore Community Mediation Center (NSCMC) is a non-profit corporation whose members educate and empower people to transform conflicts into opportunities for mutual understanding, social change, communication, and personal growth.
NSCMC, through collaborative efforts, raises public awareness of the value of Mediation and Alternative Dispute Resolution methods as vehicles for resolving personal differences and diminishing conflict in society at large.

FinancialsMORE »

Fiscal Year July 01, 2013 to June 30, 2014
Projected Income $142,900.00
Projected Expense $161,531.00

ProgramsMORE »

  • North Shore Community Mediation Center's Court and Community Mediation and Training Progam

Revenue vs. Expense ($000s)

Expense Breakdown 2013 (%)

Expense Breakdown 2012 (%)

Expense Breakdown 2011 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview

Mission Statement

North Shore Community Mediation Center (NSCMC) is a non-profit corporation whose members educate and empower people to transform conflicts into opportunities for mutual understanding, social change, communication, and personal growth.
NSCMC, through collaborative efforts, raises public awareness of the value of Mediation and Alternative Dispute Resolution methods as vehicles for resolving personal differences and diminishing conflict in society at large.

Background Statement

North Shore Community Mediation Center (NSCMC) has its roots in the Salem Mediation Program, which began in 1979 and was housed in the Salem District Court. Initially volunteer mediators, trained in basic mediation, resolved minor criminal cases or small claims cases referred by the judges at the Salem District Court. In 1983, the program expanded to help resolve family disputes between adolescents and other family members. In 1994, North Shore Community Mediation, Inc. was incorporated as a non-profit organization by several dedicated mediators. Currently about 65 volunteer mediators belong to NSCMC; some have been involved since incorporation, some go back to the Salem Mediation Program. From 1994 to 1999, volunteer mediators alone kept the organization running, primarily mediating small claims disputes referred by the Salem District Court while also staffing the office. In 1999 the Board of Directors hired the first staff member to work a few hours a week. Since then the position has grown into a part-time Executive Director. Also in 1999, NSCMC expanded to include its own Parent/Child Mediation Service. Mediators receive specialized training to handle these emotional cases. In 1996 NSCMC began to train students in middle and high schools to become peer mediators. Peer Mediation Trainings have been provided to students and staff in over 14 cities and towns in Essex County. In 2003, NSCMC organized an annual Peer Mediators’ Forum to bring peer mediators from Essex County schools together to celebrate the important work they do in their school community. Keynote speakers at past Forums, which have had themes such as leadership, violence prevention, forgiveness and reconciliation and the power of storytelling to transform conflict, have challenged the student mediators to understand the use of mediation in a much larger context. Currently NSCMC volunteer mediators provide mediation services to communities and residents throughout Essex County and to the Salem, Peabody and Gloucester District Courts, the Essex County Juvenile Court and Salem Probate & Family Court. NSCMC is designated a Face to Face Consumer Mediation Program by the MA Office of the Attorney General and provides mediation services including family mediation (divorce, parent/child, elder), consumer mediation, and community mediation (neighborhood, landlord/tenant disputes, or other community conflicts).

Impact Statement

NSCMC accomplishments in FY2012: 1) Mediated close to 150 cases referred by the District Courts in Salem, Peabody and Gloucester, Essex County Juvenile and Essex County Probate and Family Courts, and 35 community cases, with over 60% settlement rate. Over 350 people benefitted from these mediation services. 2) Completed a comprehensive Strategic Plan 3) Youth Initiative: • Presented a workshop, entitled “Can’t Communicate? Let’s Mediate”, at Essex County Community Foundation’s Annual Youth at Risk Conference. • Honored over 100 Essex County student mediators at the 9th Annual Peer Mediators’ Forum in April. The Forum included an address by Attorney Jan Schlichtmann and workshops for students from different schools to compare and contrast the success and challenges of their peer mediation programs. • Despite substantially reduced local funding, brought peer mediation training and conflict resolution programs to over 80 students in four schools and an anti-gang after school program by partnering with small local private foundations, banks and private donors. Although not an anti-bullying program, peer mediation is effective in reducing peer conflict and promoting mutual understanding. In FY13, NSCMC will focus on the three Action Items generated by the Strategic Plan. These include Marketing, Development, and Programs. The NSCMC Marketing Committee will work to increase the public’s awareness of NSCMC and our services by finalizing marketing pieces that will be distributed to local public sites and will continue to email the NSCMC quarterly newsletter. The Development Committee will focus on the Annual Appeal while also targeting individual donors and new grant opportunities. The Program Committee will evaluate our current mediation programs to determine areas of potential growth.

Needs Statement

The loss of our State funding, following the economic downturn in FY2009, forced our Board of Directors and staff to reassess the Center’s budget. The Board made the decision to continue the current level of services (with some staff reductions) and to seek outside funding to finance our operating shortfall. Our efforts have had some success but adequate funding to meet the expenses associated with providing our critical services is still not within our reach. We are depleting our reserves. We are hopeful but by no means certain that in 2 or 3 years full funding may be restored, our survival is dependent on securing interim funding. Needs: Financial support to retain 4 part-time staff ($45,000) Scholarship funds for mediation training to community members from diverse populations in communities in Essex County ($3,000) Funding to provide up to 4 twenty-hour peer mediation trainings or conflict resolution programs ($5,000 each) annually for middle or high schools or after-school programs ($20,000) Funds to create a marketing plan to increase public awareness of the benefit of community mediation services. ($10,000) Funding to support the cost of an annual financial review or audit ($2,000) Funds to upgrade aging office computers and technology ($5,000) Office rent ($12,000)

CEO Statement

Conflict is a part of everyday life, but few of us have the tools to resolve our conflicts in a positive way. Using alternative dispute resolution techniques to resolve our disputes and create more peaceful communities requires conscious and ongoing effort. Since 1994, NSCMC has been promoting the use of mediation and training to facilitate this social change throughout Essex County. As a community mediation center, we are committed to providing high quality mediation services: to address community needs, at no cost or on a sliding scale, at any stage in a conflict, scheduling sessions locally and at a convenient time and place. We train community members who reflect the community’s diversity and who are then prepared to mediate disputes within their respective communities. We have helped thousands of people struggle with family issues including setting rules with adolescents, divorcing and separating households, and helping with elder care planning. We have helped consumers resolve issues with businesses and neighbors work out difficult neighborhood conflicts. We have resolved disputes between juveniles referred by the juvenile court and assisted co-workers with conflicts that create uncomfortable workplaces. In addition to providing mediation services to courts, municipalities, organizations, and residents, NSCMC has allocated significant resources to train Essex County youth about conflict and to teach better communication skills. Providing this training and support is a high priority for our Center. These are the future business owners, attorneys, doctors, judges, parents and politicians who will be our community leaders. They live in a challenging environment that focuses on intense media and fast paced interaction. Learning how to better communicate face to face with peers, teachers, and family members prepares them for the challenges they will face as adults. NSCMC’s mediation and training services are unique in how they impact a broad range of community needs throughout Essex County, including community improvement, social action, education, violence prevention, and youth development. Support for NSCMC will have an effect on all of these critical needs. Because of the very substantial reduction in our state funding, we have been forced to utilize our limited reserves which are depleting rapidly. Our survival is dependent on securing interim funding until the State is again able to provide us with financial support.

Board Chair Statement

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Geographic Area Served

NORTHEAST REGION, MA
Essex County, MA

Organization Categories

  1. Crime & Legal - Related - Dispute Resolution & Mediation
  2. Education - Secondary & High Schools
  3. Public & Societal Benefit - Consumer Protection

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

No

Programs

North Shore Community Mediation Center's Court and Community Mediation and Training Progam

NSCMC provides mediation services and mediation training to members of the community, courts, municipalities, schools, social services agencies and others in Essex County. Trained volunteer mediators mediate issues that are referred by the court including consumer, minor criminal, harassment, and summary process cases from the District Courts, minor delinquency, parent/child, and harassment cases from the Juvenile Court, and divorce cases referred by the Probate and Family Court. Court mediation is free to clients of the court. Mediators specially trained in Elder Mediation, Divorce Mediation and Parent/Child Mediation mediate cases referred by the community using a sliding fee scale. No one is denied mediation services. A 34-Hour Basic Mediation Training is offered each year to residents and the NSCMC Youth Initiative provides peer mediation and conflict resolution training and consultation to middle and high schools and other youth serving programs.
Budget  $155,000.00
Category  Crime & Legal, General/Other Mediation Programs
Population Served Adults Children and Youth (0 - 19 years) Aging, Elderly, Senior Citizens
Program Short-Term Success  Courts: Over 60% of mediated court cases result in agreement, reducing court dockets and saving courts time and money. Mediated agreements have been found to provide a higher rate of satisfaction. Community: Case referrals are an alternative to costly litigation and empower participants to resolve their own disputes. Training: The NSCMC Basic Mediation Training meets the standards set by the Trial Court’s Uniform Rules on Dispute Resolution. Participants who complete the training can pursue an apprenticeship prior to volunteering with NSCMC. Participants can earn CEUs for their time in training. Youth Initiative: Teens who participate in either per mediation training or conflict resolution training learn valuable life skills and are active participants in improving the social climate in their school or youth program.Although not specifically an anti-bullying program, our peer mediation program is effective in reducing peer conflict and promoting mutual understanding.
Program Long-Term Success  The overall goal of NSCMC mediation services and training is to reduce violence, increase safety and options for peaceful resolution of conflicts in the communities in Essex County. Participants in mediation and training learn problem solving skills that they can use when confronted with future disputes.
Program Success Monitored By  Mediation Services: NSCMC keeps statistical information on all cases. This includes number of referrals, cases that enter mediation, and the result of the mediation. Following the completion of all mediations, parties are asked to complete an evaluation form reporting their opinion of the mediation process and the work of the mediators. All cases whether referred by the courts or from the community are tracked in this way. Over 95% of parties using mediation service report being satisfied with the process and mediators. Training: Participants in the Basic Mediation Training learn valuable communication skills, including listening, questioning and problem solving techniques, which enable them to help others resolve their own disputes. Youth Initiative: Teens who learn mediation or conflict resolution skills can defuse conflict and avoid violence in school, in relationships, in their community and at home and will become more competent and self sufficient adults.
Examples of Program Success  Mediation Services: Weekly court presence for small claims referrals resulted in over 300 referrals with an agreement rate of over 70%. Participants said: “Well run process, calming effect which made a difference.” “I feel the process was handled efficiently and professionally by both mediators and appreciate time spent.” Five siblings came together to discuss plans for their aging father. Mediators assisted 2 women to negotiate the return of a car following a private sale. Three adults, responsible for the care of 2 young boys, came together to improve communication in the best interest of the boys. Youth Initiative: One high school reported successful completion of 30 mediations by their peer mediators. In the words of one parent: “Having the ability to understand a complex dispute, and the skills to mediate those situations before they escalate, will stay with these young people for the rest of their lives. I’m so thrilled my daughter was able to participate.”

CEO/Executive Director/Board Comments

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Management


CEO/Executive Director Ms. Cynthia R. McClorey
CEO Term Start Apr 2002
CEO Email cynthia@nsmediation.org
CEO Experience Cynthia has been associated with North Shore Community Mediation, Inc. since 1999 and has held the position of Executive Director since January, 2002. Cynthia comes to this position with experience and training in mediation beginning in 1983 when she coordinated the Adolescent and Family Mediation Project for the Salem Mediation Program, the prior community mediation program serving the North Shore area of Massachusetts. With a background in higher education administration, specifically college admissions, Cynthia has a Bachelors Degree in Sociology and a Masters Degree in Education. As Executive Director, Cynthia oversees the every day operation of NSCMC including the administration and management of NSCMC programs and training, supervises mediators and staff and oversees court operations.
Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
-- -- --

Awards

Award Awarding Organization Year
Champion of Peace Award Salem State University 2009

Affiliations

Affiliation Year
National Association for Community Mediation (NAFCM) 2001
Member of state association of nonprofits? Yes
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

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CEO/Executive Director/Board Comments

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Foundation Comments

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Staff Information

Number of Full Time Staff 0
Number of Part Time Staff 4
Number of Volunteers 64
Number of Contract Staff 0
Staff Retention Rate % --

Staff Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 3
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 1 Asian
Gender Female: 4
Male: 0
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Under Development
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 5
Management Succession Plan --
Business Continuity of Operations Plan --
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy No
Document Destruction Policy --
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit --
State Registration --

Risk Management Provisions

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Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency N/A N/A
Non Management Formal Evaluation and Frequency Yes Annually

Governance


Board Chair Mr. Norman J Sherman Esq.
Board Chair Company Affiliation Law Office of Norman J. Sherman
Board Chair Term Sept 2012 - Aug 2013
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Linda Colleran Gordon College Voting
Richard Langworthy Retired Voting
James Latham Esq. Retired Voting
Scott Marks Esq. Law Office of Scott Marks Voting
Michael Randall Salem State University Voting
William A. Scofield Esq. Lathrop & Gage LLP Voting
Sandy Sheckman Community Volunteer Voting
Norman J Sherman Esq. Law Office of Norman J Sherman Voting

Constituent Board Members

Name Company Affiliations Status
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Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 8
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 2
Male: 6
Not Specified 0

Board Information

Board Term Lengths 2
Board Term Limits 2
Board Meeting Attendance % --
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Constituency Includes Client Representation No

Standing Committees

  • Board Development / Board Orientation
  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Finance
  • Human Resources / Personnel
  • Marketing
  • Nominating
  • Operations
  • Strategic Planning / Strategic Direction

CEO/Executive Director/Board Comments

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Foundation Comments

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Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2013 (%)

Expense Breakdown 2012 (%)

Expense Breakdown 2011 (%)

Fiscal Year July 01, 2013 to June 30, 2014
Projected Income $142,900.00
Projected Expense $161,531.00
Form 990s

2013 Form 990 July 1 2012 to June 30 2013

2012 Form 990 July 1 2011 to June 30 2012

2011 Form 990 July 1 2010 to June 30 2011

2010 Form 990 (partial year - change in fiscal year)

2009 Form 990 Calendar Year

Audit Documents --
IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2013 2012 2011
Total Revenue $129,122 $104,609 $150,930
Total Expenses $145,274 $137,505 $135,349

Prior Three Years Revenue Sources

Fiscal Year 2013 2012 2011
Foundation and
Corporation Contributions
-- -- --
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- --
Individual Contributions $100,087 $65,046 $89,938
Indirect Public Support -- -- --
Earned Revenue $24,395 $35,094 $56,883
Investment Income, Net of Losses $205 $849 $772
Membership Dues $4,435 $3,620 $3,337
Special Events -- -- --
Revenue In-Kind -- -- --
Other -- -- --

Prior Three Years Expense Allocations

Fiscal Year 2013 2012 2011
Program Expense $145,274 $137,505 $135,349
Administration Expense -- -- --
Fundraising Expense -- -- --
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 0.89 0.76 1.12
Program Expense/Total Expenses 100% 100% 100%
Fundraising Expense/Contributed Revenue 0% 0% 0%

Prior Three Years Assets and Liabilities

Fiscal Year 2013 2012 2011
Total Assets $70,207 $86,359 $119,255
Current Assets $70,207 $86,359 $119,255
Long-Term Liabilities $0 $0 $0
Current Liabilities $0 $0 $0
Total Net Assets $70,207 $86,359 $119,255

Prior Three Years Top Three Funding Sources

Fiscal Year 2013 2012 2011
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy --
Percentage(If selected) --
Credit Line No
Reserve Fund Yes
How many months does reserve cover? 5.00

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

Short Term Solvency

Fiscal Year 2013 2012 2011
Current Ratio: Current Assets/Current Liabilities -- -- --

Long Term Solvency

Fiscal Year 2013 2012 2011
Long-term Liabilities/Total Assets 0% 0% 0%

CEO/Executive Director/Board Comments

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Foundation Comments

Financial summary data in charts and graphs are per the organization's IRS 990s.  Contributions from foundations and corporations are listed under individuals when the breakout was not available.
 
Please note the fiscal year 2010 financial documents reflect a partial year due to a change in fiscal year.
 
For fiscal year 2012, the expense breakout is per the organization. The organization is working with its preparer to better reflect its expense allocation.

Documents


Other Documents

No Other Documents currently available.

Impact

The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.


1. What is your organization aiming to accomplish?

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2. What are your strategies for making this happen?

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3. What are your organization’s capabilities for doing this?

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4. How will your organization know if you are making progress?

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5. What have and haven’t you accomplished so far?

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