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CASPAR, Inc., of Bay Cove Human Services Inc.

 66 Canal Street
 Boston, MA 02114
[P] (617) 619-5950
[F] (617) 371-3167
www.casparinc.org
[email protected]
Julia W. Londergan
Facebook
INCORPORATED: 1972
 Printable Profile (Summary / Full)
EIN 04-2518575

LAST UPDATED: 04/14/2015
Organization DBA --
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years Yes

Summary

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Mission StatementMORE »

The mission of CASPAR, Inc. is to improve the lives of individuals and families who have been affected by substance abuse and related issues such as homelessness or mental illness.
 
CASPAR, Inc is part of Bay Cove Human Services, Inc. Bay Cove's mission is: to improve the quality of the lives of individuals and their families who face the challenges of developmental disabilities, aging, mental illness and drug and alcohol addiction. We accomplish this mission by providing effective and compassionate services and through advocacy and leadership.

Mission Statement

The mission of CASPAR, Inc. is to improve the lives of individuals and families who have been affected by substance abuse and related issues such as homelessness or mental illness.
 
CASPAR, Inc is part of Bay Cove Human Services, Inc. Bay Cove's mission is: to improve the quality of the lives of individuals and their families who face the challenges of developmental disabilities, aging, mental illness and drug and alcohol addiction. We accomplish this mission by providing effective and compassionate services and through advocacy and leadership.

FinancialsMORE »

Fiscal Year July 01, 2012 to June 30, 2013
Projected Income $3,796,440.00
Projected Expense $3,785,579.00

ProgramsMORE »

  • Emergency Services Center (ESC)/Albany Street Shelter
  • FirstStep Street Outreach
  • Men's Residences
  • Women's Residences

Revenue vs. Expense ($000s)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

Expense Breakdown 2012 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview

Mission Statement

The mission of CASPAR, Inc. is to improve the lives of individuals and families who have been affected by substance abuse and related issues such as homelessness or mental illness.
 
CASPAR, Inc is part of Bay Cove Human Services, Inc. Bay Cove's mission is: to improve the quality of the lives of individuals and their families who face the challenges of developmental disabilities, aging, mental illness and drug and alcohol addiction. We accomplish this mission by providing effective and compassionate services and through advocacy and leadership.

Background Statement

CASPAR is a community-based, non-profit organization established in 1972 with the mission to reduce the harm associated with substance use and homelessness. Prior to CASPAR's founding, no treatment options existed other than local hospital emergency rooms for the 10% of the population affected by substance use disorders. The decriminalization of alcoholism in Massachusetts, a legislative initiative spearheaded by CASPAR's founders, reinforced that people with substance abuse disorders require treatment, not punishment. 

Since its inception CASPAR has provided emergency housing, substance abuse counseling, and other life-saving services to over 200 people each day or 3,500 persons a year, and more than 120,000 individuals have been served over the past four decades.
 
On July 1, 2014, CASPAR joined Bay Cove Human Services, Inc in a strategic partnership, greatly explanding the continuum of care that CASPAR can offer to the most vulnerable members of the Cambridge and Somerville's community.

This strategic partnership exists under Bay Cove’s corporate structure, with CASPAR retaining its non-profit status, name and brand identity under this new relationship. Bay Cove’s Board of Directors has assumed fiduciary responsibility and governance of CASPAR, and Bay Cove’s executive team has assumed management responsibility. Ruth Fishbein, a past President of the CASPAR Board of Directors, has joined the Bay Cove Board of Directors, and several other former members of CASPAR’s Board of Directors have joined Bay Cove’s Board of Advocates―an adjunct Board that provides expertise, volunteer support, and advocacy on behalf of the organization and the people it serves.

Impact Statement

As a national model for providing creative, high-impact coordinated health and behavioral health services, CASPAR offers a comprehensive continuum of care to Cambridge and Somerville residents of all ages whose lives have been affected by substance abuse and mental health disorders. Each year, 3,500 individuals receive emergency food and shelter, as well as access to a full continuum of addiction services.
CASPAR's top programatic accomplishments during the Fiscal Year 2014 (7/1/13-6/30/14) were as follows:
  • 70% of clients in the Men's Residential program exited with employment and housing (82% of clients were homeless and 95% were unemployed at enrollment);
  • 52% of clients in the Men's Residential program successfully completed the program (compared to a 34.6% completion rate in CASPAR's Metro West region);
  • The Emergency Services Center provided 35,900 bed nights; 
  • CASPAR's programs maintained a 95% average occupancy rate. 
 
Since becoming part of Bay Cove Human Services on July 1, 2014, one of CASPAR's primary goals has been to make operational improvements to the Emergency Services Center (AKA the Albany Street Shelter), and greatly increasing its case management capacity.
 

 

 

Needs Statement

Among the needed improvements identified and currently being implemented for the CASPAR Shelter are:

  • The addition of 21 new Shelter staff shifts to ensure that at least three staff people are on duty at the Shelter 24 hours per day/7 days per week. This additional staffing is greatly increasing the Shelter’s ability to identify the casework needs of individual guests and to connect them with other services including: addiction recovery services, mental health services, employment counseling, and long-term housing. It is important to remember that casework is what makes it possible for CASPAR address the underlying issues that have caused our guests to become homeless, and to help them improve their lives long term. This not only benefits our guests, but the entire community as well.
  • The purchase of food and supplies (mattresses, sheets, blankets, towels, etc) and the creation of an ongoing purchasing and replacement schedule, ensuring that sufficient supplies are available at all times at the Shelter. While we are grateful for in-kind donations and will still gladly accept them, it not sufficient to rely on these to ensure consistent quantities of the supplies needed. These supplies are critical the health and dignity of the people we serve.
The additional cost of these improvements is approximately $200,000 per year. We are working to build a private support base that will support these and other improvements on an ongoing basis.

CEO Statement

In announcing the July 1, 2014 merger of CASPAR and Bay Cove Human Services, Bay Cove CEO Bill Sprague stated the following: “We are honored to be partnering with such a well-known and highly regarded organization, and very excited to work with the communities of Cambridge and Somerville. Both CASPAR and Bay Cove have been offering high quality addiction programs for four decades, and together we will be in an even stronger position to provide the best possible services to the people who need them now and in the years ahead.”


Board Chair Statement

 

“The CASPAR Board of Directors undertook a strategic planning process that determined a merger would be the best way to ensure the future of our programs and services for the people and communities CASPAR serves,” said Francesca DeFabrizio, outgoing President of the CASPAR Board of Directors, in announcing the new strategic partnership with Bay Cove, which became effective July 1, 2014. “In Bay Cove, CASPAR has a partner who shares our core values and has a proven track record of working with local communities to build successful programs. The combined expertise of Bay Cove and CASPAR staff, along with the increased capacity created by this affiliation, puts CASPAR on strong footing to meet the growing demand for addiction services in Cambridge and Somerville.”

 

 

 

 


 


Geographic Area Served

METROWEST REGION, MA

CASPAR Inc. was founded to primarily serve residents from Middlesex County including Cambridge, Somerville, and neighboring Arlington, Watertown, and Belmont. The organization, however, has an open policy for providing assistance to anyone in need. Therefore, clients from other parts of Metropolitan Boston and the Commonwealth in need and unable to acquire services in their jurisdiction will not be denied assistance.     

Organization Categories

  1. Mental Health & Crisis Intervention - Substance Abuse Dependency, Prevention & Treatment
  2. Human Services - Homeless Services/Centers
  3. Human Services - Human Services

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

No

Programs

Emergency Services Center (ESC)/Albany Street Shelter

ESC (AKA Albany Street Shelter) is a shelter with 107 beds and staff with specific expertise in serving people struggling with drug and/or alcohol addiction. Shelter guests receive medical and mental health care, meals, personal hygiene supplies, and clean clothes. ESC offers counseling, employment services, one-on-one case management, treatment and housing referrals in an environment that is welcoming and safe. Services are available 24 hours a day, 365 days a year. 
Budget  $1,500,000.00
Category  Human Services, General/Other Emergency Assistance
Population Served Alcohol, Drug, Substance Abusers Homeless People/Families with of People with Physical Disabilities
Program Short-Term Success 
The short-term goals of the Emergency Services Center are as follows: 
  • 75% of clients will practice a 'harm reduction' model;
  • 35% of clients will complete intake with case manager for intensive case management;
  • 50% of clients receiving intensive case management will complete a treatment plan that includes identifying individual goals and steps toward achieving goals. 
Program Long-Term Success 
The long-term goals of the Emergency Services Center are as follows:
  • 60% of clients receiving intensive case management will move toward early recovery and enter the ACCESS program or other longer term program;
  • 100% of clients working on Rapid Re-Housing will obtain housing.
Program Success Monitored By  CASPAR evaluates the success of the program through data collected in the Homeless Management Information System, which enables the organization to track intake data, as well as case management and client progress toward treatment goals. The program also conducts internal monitoring of monthly admissions and of clients charts.  
Examples of Program Success 

Victor began drinking heavily at age 43 when his mother passed away. His drinking became progressively worse until he was sleeping on people’s porches. A police officer brought him to a hospital where he underwent detox and was referred to short-term treatment. There, he was evaluated and received a dual diagnosis of mental health and substance abuse disorder. After the 30-day program ended Victor had nowhere to go, and he didn’t want to return to the streets. A case manager referred him to CASPAR’s Emergency Services Center (ESC), where Victor had access to shelter, food, case management services, and medical care. He applied to enter the ACCESS (A Client-Centered Experience Staying Sober) program housed at ESC, and after 90 days sober, he transferred to one of CASPAR’s long-term Men’s Residences.  Victor has been sober for over a year. 


FirstStep Street Outreach

CASPAR’s FirstStep Community Outreach program provides a critical link between homeless individuals on the streets and their access to life-saving community services. As the only street outreach program in Cambridge, FirstStep uses its mobile van to minimize barriers to medical and mental health access and serves as the first point of contact for homeless individuals in need of health care, emergency services and linkages to other health and service providers. 

Budget  $360,000.00
Category  Mental Health, Substance Abuse Programs, General/other Crisis Intervention Programs
Population Served Alcohol, Drug, Substance Abusers At-Risk Populations Poor,Economically Disadvantaged,Indigent
Program Short-Term Success 
First Step's short-term goals are to:
  • Make a minimum of 800 outreach contacts to 200 active homeless clients each month;
  • Make a minimum of 90 emergency shelter referrals to unsheltered individuals each month;
  • Make a minimum of 15 substance abuse treatment referrals to actively addicted unsheltered individuals each month. 
Program Long-Term Success 
First Step's long-term goals are to:
  • Eliminate chronic homelessness in Cambridge and Somerville as a member of both Continuums of Care;
  • Ensure that all unsheltered homeless individuals in Cambridge and Somerville are aware of and can gain access to available resources, such as emergency shelter, food, and clothing;
  • Eliminate fatal alcohol and other drug overdoses among homeless individuals in Cambridge and Somerville through community partnerships.
Program Success Monitored By 

CASPAR evaluates the success of the program through data collected in the Homeless Management Information System, which enables the organization to track intake data, as well as case management and client progress toward treatment goals. Additionally, FirstStep tracks success through an annual survey of unsheltered individuals and through the Emergency Department and Pro EMS/Cataldo monthly data on overdoses. 

Examples of Program Success 

Matt lived at CASPAR’s Emergency Services Center for many years. CASPAR’s FirstStep team often found Matt on the streets unconscious and helped him return to the shelter or receive medical help. Over time, he began to ‘black out’ more regularly. Matt often told stories of how he had been sober in the past, but that he ‘fell off the wagon’ and that he couldn't get sober again. However, CASPAR staff continued to encourage Matt to give detox another chance. After a particularly bad drinking incident, Matt finally agreed to give detox another try. Upon completing detox, Matt came into the shelter sober and was admitted into the shelter’s ACCESS (A Client-Centered Experience Staying Sober) program, for newly sober homeless individuals. Matt completed the ACCESS program and was admitted into one of CAPAR's Men’s Residential programs. Matt is now employed and in a transitional house awaiting permanent housing. He has been sober for over a year. 


Men's Residences

CASPAR Men's Residences provide a six to nine month residential experience for forty-two men experiencing the struggles of early sobriety. Clients receive  the building blocks necessary for long-term sobriety through individual and group counseling and community-based self-help groups. Utilizing a psycho educational approach to groups, staff provides clients with the tools they will need to develop and practice a healthy and fulfilling sober lifestyle. In addition, clients receive counseling and case management to build relapse prevention skills through the use of Twelve Step Facilitation, Harm Reduction, and Motivational Interviewing Techniques. 
Budget  $985,000.00
Category  Human Services, General/Other Residential Care
Population Served Alcohol, Drug, Substance Abusers Homeless
Program Short-Term Success  Utilizing a psycho educational approach to groups, staff provides clients with the tools they will need to develop and practice a healthy and fulfilling sober lifestyle. In addition, clients receive counseling and case management to build relapse prevention skills through the use of Twelve Step Facilitation, Harm Reduction, and Motivational Interviewing Techniques. Clients also receive job readiness skills which are provided by CASPAR's Employment Services.
Program Long-Term Success  Clients receive  the building blocks necessary for long-term sobriety through individual and group counseling and community-based self-help groups. 
Program Success Monitored By  --
Examples of Program Success 

 

  • 136 clients were admitted to CASPAR Men’s Residences;
  • If the 79% who were homeless at admission, 62% were discharged to stable living;
  • 22% were youth under the age of 29;
  • 45% of our clients completed their treatment goals.

 


Women's Residences

Womanplace is a twenty bed residential program for women in need of six months of gender-specific residential treatment in a safe and nurturing environment where they learn to live clean and sober. In addition to their substance abuse history, many women entering treatment have serious trauma and abuse histories as well as related mental health issues which need to be addressed. Others struggle with the loss of children due to active substance abuse. Womanplace staff provide on-site individual and group counseling and referrals to an array of social, medical, and mental health services in the community.

Budget  $800,000.00
Category  Human Services, General/Other Residential Care
Population Served Alcohol, Drug, Substance Abusers Homeless
Program Short-Term Success 

At Womenplace, residents have the opportunity to reconcile their past experiences in a safe environment where they learn the basics about ongoing recovery and experience recover first-hand. They focus on developing healthy relationships with one another and with their significant others.

Program Long-Term Success 

Womanplace residents have the opportunity to learn from each other, to establish community-based recovery supports that will sustain them after graduation, and to practice their relapse prevention strategies as they prepare for the next phase in their recovery journey.

Program Success Monitored By  --
Examples of Program Success 

 

  • 100 clients were admitted to Womanplace;
  • 70% of clients have gone from homelessness at admission to stable living at discharge;
  • 45% were youth under the age of 29;
  • 50% of discharged clients’ recovery potential increased due to improved social connectedness;
  • 35% were working either full or part time.

 


CEO/Executive Director/Board Comments

At the core of CASPAR's mission is not only to provide emergency shelter and services, but also to make accessible a continuum of care needed to stabilize this highly vulnerable population. 

Management


CEO/Executive Director Mr. William H. Sprague
CEO Term Start Jan 2012
CEO Email [email protected]
CEO Experience

Before becoming President & CEO, Bill Sprague served as Executive Director of Bay Cove (starting in 2001). Bill joined Center House as Manager of the Work Experience Program in the early 1980s. From 1991 to 1993, he served as President of South Shore ARC, before joining Bay Cove as CFO in 1993. Bill has a masters degree in rehabilitation counseling.

Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
-- -- --

Awards

Award Awarding Organization Year
Excellence in Business Award--Nonprofit of the Year Cambridge Chamber of Commerce 2010

Affiliations

Affiliation Year
Associated Grant Makers --
Association of Fundraising Professionals - Member --
Mass Coalition for the Homeless --
Massachusetts Housing and Shelter Alliance (MHSA) --
Member of state association of nonprofits? Yes
Name of state association Massachusetts Nonprofit Network

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

--

CEO/Executive Director/Board Comments

CASPAR staff have diverse experience and expertise, including in grief and trauma counseling, substance abuse, dual diagnosis, and outpatient crisis intervention. Directors and supervising clinicians all hold an advanced degree and/or hold state certifications as clinical counselors, social workers, and HIV counselors/testers. As a collective, staff have more than 100 years of combined experience working with homeless, substance abusing, HIV+, and trauma exposed individuals and families. The team is ethnically diverse and speaks several languages.

Foundation Comments

Please note, effective July 1, 2014, CASPAR became a wholly-controlled subsidiary of Bay Cove Human Services, Inc. (EIN# 04-2518575). As such, Bay Cove's CEO information is listed above.

Staff Information

Number of Full Time Staff 44
Number of Part Time Staff 30
Number of Volunteers 100
Number of Contract Staff 1
Staff Retention Rate % 74%

Staff Demographics

Ethnicity African American/Black: 16
Asian American/Pacific Islander: 0
Caucasian: 47
Hispanic/Latino: 9
Native American/American Indian: 1
Other: 1
Other (if specified): 2 or more races
Gender Female: 40
Male: 34
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 5
Management Succession Plan Yes
Business Continuity of Operations Plan Yes
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration Yes

Risk Management Provisions

--

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually

Governance


Board Chair Mr. Robert Walters
Board Chair Company Affiliation Retired
Board Chair Term Dec 2014 - Dec 2015
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Mr. Joseph Ailinger BNY Mellon Voting
Mr. Thomas Aites TD Bank Voting
Ms. Lisa Blake John Hancock Financial Services Voting
Mr. Gregory Buscone Citizens Bank Voting
Mr. Ajay Chadha Independent Consultant Voting
Ms. Laura Connors Community Volunteer Voting
Ms. Ruth Fishbein MIT Medical Voting
Mr. Bruce Goodman Shepherd Kaplan LLC Voting
Ms. Sarah Graham MA Dept. of Public Health Voting
Dr. Deborah Levy McClean Hospital Voting
Mr. William Maffie III Adage Capital Management Voting
Mr. James Mungovan Deloitte Services LP Voting
Mr. William Oakley Community Volunteer Voting
Mr. Peter Pease Self-employed Voting
Dr. Peter Randolph Tufts University Voting
Mrs. Tucker Smith Self-employed Voting
Mr. William Sprague President, Bay Cove Human Services Exofficio
Ms. Rusty Stieff Boston Private Bank & Trust Voting
Mr. Robert Thomas Liberty Mutual Voting
Ms. Sally Thompson Community Volunteer Voting
Mr. Robert Walters Retired Voting
Mr. Eric Wetlaufer CPP Investment Board Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 2
Asian American/Pacific Islander: 1
Caucasian: 19
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 8
Male: 14
Not Specified 0

Board Information

Board Term Lengths 3
Board Term Limits --
Board Meeting Attendance % 90%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 70%
Constituency Includes Client Representation Yes

Standing Committees

    --

CEO/Executive Director/Board Comments


Foundation Comments

Please note, effective July 1, 2014, CASPAR became a wholly-controlled subsidiary of Bay Cove Human Services, Inc. (EIN# 04-2518575). As such, Bay Cove's Board information is posted above.

Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

Expense Breakdown 2012 (%)

Fiscal Year July 01, 2012 to June 30, 2013
Projected Income $3,796,440.00
Projected Expense $3,785,579.00
Form 990s

2013 Form 990

2012 Form 990

2011 Form 990

2010 Form 990

2009 Form 990

Audit Documents

2014 Audited Financials

2013 Audited Financials

2012 Audited Financials

2011 Audited Financials

2010 Audited Financials

2009 Audited Financials

IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2014 2013 2012
Total Revenue $3,950,120 $3,790,139 $3,845,825
Total Expenses $3,955,364 $3,940,922 $3,957,342

Prior Three Years Revenue Sources

Fiscal Year 2014 2013 2012
Foundation and
Corporation Contributions
-- -- $81,000
Government Contributions $3,277,283 $3,147,288 $3,172,291
    Federal -- -- $593,213
    State -- -- $2,336,184
    Local -- -- $242,894
    Unspecified $3,277,283 $3,147,288 --
Individual Contributions $118,552 $111,236 $61,204
Indirect Public Support -- -- --
Earned Revenue $271,971 $252,263 $301,422
Investment Income, Net of Losses $9,879 $9,840 $16,132
Membership Dues -- -- --
Special Events $52,293 $55,029 $42,281
Revenue In-Kind $215,342 $192,658 $171,495
Other $4,800 $21,825 --

Prior Three Years Expense Allocations

Fiscal Year 2014 2013 2012
Program Expense $3,142,240 $3,213,111 $3,271,415
Administration Expense $707,055 $623,281 $570,862
Fundraising Expense $106,069 $104,530 $115,065
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.00 0.96 0.97
Program Expense/Total Expenses 79% 82% 83%
Fundraising Expense/Contributed Revenue 3% 3% 3%

Prior Three Years Assets and Liabilities

Fiscal Year 2014 2013 2012
Total Assets $3,248,995 $3,385,087 $3,593,876
Current Assets $1,271,660 $1,255,106 $1,635,714
Long-Term Liabilities $857,223 $910,613 $963,493
Current Liabilities $198,472 $275,930 $277,587
Total Net Assets $2,193,300 $2,198,544 $2,352,796

Prior Three Years Top Three Funding Sources

Fiscal Year 2014 2013 2012
1st (Source and Amount) -- --
Department of Public Health, Bureau of Substance Abuse $2,377,565.00
Department of Public Health, Bureau of Substance Abuse $2,336,184.00
2nd (Source and Amount) -- --
U.S. Department of Housing and Urban Development $628,902.00
U.S. Department of Housing and Urban Development $593,213.00
3rd (Source and Amount) -- --
City of Cambridge $109,500.00
City of Cambridge $101,500.00

Financial Planning

Endowment Value --
Spending Policy Income Only
Percentage(If selected) --
Credit Line Yes
Reserve Fund Yes
How many months does reserve cover? 2.50

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

Short Term Solvency

Fiscal Year 2014 2013 2012
Current Ratio: Current Assets/Current Liabilities 6.41 4.55 5.89

Long Term Solvency

Fiscal Year 2014 2013 2012
Long-term Liabilities/Total Assets 26% 27% 27%

CEO/Executive Director/Board Comments


Foundation Comments

Previous fiscal period information in the charts and graphs above is per the organization's audited financials. Contributions from foundations and corporations are listed under individuals when the breakout was not available. Please note, effective July 1, 2014, CASPAR became a wholly-controlled subsidiary of Bay Cove Human Services, Inc. (EIN# 04-2518575).
 

Documents


Other Documents

No Other Documents currently available.

Impact

The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.


1. What is your organization aiming to accomplish?

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2. What are your strategies for making this happen?

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3. What are your organization’s capabilities for doing this?

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4. How will your organization know if you are making progress?

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5. What have and haven’t you accomplished so far?

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