Share |

Circle of Hope Inc.

 PO Box 920724, 65 Rosemary Street
 Needham, MA 02492
[P] (781) 449-3700
[F] (781) 444-1506
www.circleofhopeonline.org
[email protected]
Barbara Waterhouse
Facebook Twitter
INCORPORATED: 2008
 Printable Profile (Summary / Full)
EIN 26-3478964

LAST UPDATED: 03/06/2017
Organization DBA CIRCLE OF HOPE
Circle of Hope - Boston
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years No

Summary

--

Mission StatementMORE »

The mission of Circle of Hope is to provide homeless children, women, and men in and around Boston with clothing and necessities in order to preserve and enhance overall health and personal dignity. By continually providing seasonally appropriate clothing and basic toiletries to carefully vetted organizations, Circle of Hope gives the most vulnerable members of our community the opportunity to protect themselves from the dangers of illness and disease that come from being homeless in New England.

Mission Statement

The mission of Circle of Hope is to provide homeless children, women, and men in and around Boston with clothing and necessities in order to preserve and enhance overall health and personal dignity. By continually providing seasonally appropriate clothing and basic toiletries to carefully vetted organizations, Circle of Hope gives the most vulnerable members of our community the opportunity to protect themselves from the dangers of illness and disease that come from being homeless in New England.

FinancialsMORE »

Fiscal Year July 01, 2016 to June 30, 2017
Projected Income $861,500.00
Projected Expense $851,158.00

ProgramsMORE »

  • Circle of Hope

Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview

Mission Statement

The mission of Circle of Hope is to provide homeless children, women, and men in and around Boston with clothing and necessities in order to preserve and enhance overall health and personal dignity. By continually providing seasonally appropriate clothing and basic toiletries to carefully vetted organizations, Circle of Hope gives the most vulnerable members of our community the opportunity to protect themselves from the dangers of illness and disease that come from being homeless in New England.

Background Statement

 

COH was founded in 2008 with the goal of sharing suburban communities’ resources with Boston’s most vulnerable people. What has evolved is a multi-dimensional project which entails establishing relationships with organizations assisting homeless and at risk individuals, developing the committed donor and volunteer base needed to meet servicing requirements and creating an environment which teaches the transformative power of the relationship between donor/volunteer and recipient.
In 2008, part of Circle of Hope's mission was to help a rural village in Haiti develop and staff a health clinic using Haitian resources. Today, this program is funded independently and completely separated from the efforts of Circle of Hope's primary objective of helping Boston's homeless and at risk citizens.
Today COH works with 16 organizations in the greater Boston area and is the primary clothing provider for Project Hope Shelter, Women's Lunch Place, Casa Nueva Vida and Renewal House among others. We are committed to understanding their needs and developing our program accordingly. Our impact has been best described by a Long Island Shelter of Boston staff member: “You change lives every day.”
COH success relates directly to its carefully cultivated and educated donor/volunteer base. We regularly reach out to local religious, school and community groups creating age appropriate roles for all. Donors, during drop-off, and volunteers, on an ongoing basis, understand both the dynamic environment required for COH to be successful and the importance of an individual donation. Our hope is to expand our reach – both in terms of people served and community understanding and commitment.

 


Impact Statement

 

Accomplishments.

1) In the last year, Circle of Hope provided necessities such as clothing, toiletries, linens and other essential items to approximately 4,200 homeless and at risk children, women, and men.

2) In October of 2012, this organization achieved the milestone that we have delivered over $1 million (using the Salvation Army’s Donation Value Guide) worth of clothing and other necessities to Boston’s most vulnerable citizens since we were established in 2008.

3) This year, Circle of Hope has developed short-term and long-term business partnerships with companies such as Orvis, J. Jill, Patagonia Boston, Charles River Apparel, Closet Exchange, and Anton’s Coats for Kids. These relationships have brought us not only high-quality donations for those we serve, but also have grown our credibility as we expand our reach.

4) We have hired a Director of Volunteers who is in charge of the recruiting, training, and scheduling of our loyal volunteer staff.

5) We have secured a Director of Development to enable us to grow our donor base and cash flow.

Goals.

1) Circle of Hope’s donor base is strongest in Needham and it’s neighboring towns. Our goal in the next two years is to expand our support around Greater Boston, the area we support. To do this, our plan is to increase drop-off locations, grow our donor base, and expand our business partnerships. 2) Our strategic plan is to expand our annual cash flow from $44,000 (Fiscal 2012-2013) to $95,000 in Fiscal 2013-2014 and to $246,000 in Fiscal 2014-2015. This will be accomplished through expansion in Appeals, Events, Merchandising, Retailer Partnerships, Grants, Corporate Sponsorships and Bequests.

3) While we have received consistent publicity from local media, our plan is to increase our visibility by obtaining PR from major media outlets such as local network TV, the Boston Globe, the Boston Herald, and Boston radio stations. Ironically, many of the organizations we support with clothing donations are much more well-known and therefore better supported financially than Circle of Hope. By expanding our marketing reach, our donor base will grow and our financial, mission, and expansion goals will be achieved.

4) We depend on the kindness of volunteers and the use of their personal vehicles primarily to make deliveries to shelters. We need our own delivery van so that we may make larger deliveries on a daily and consistent basis. As we grow our donor base, the need to bring donations in, sort them and immediately deliver them to families and individuals in need is mandatory. Our goal is to acquire a delivery van for COH within the next 12 to 18 months.

5) Although a delivery van will multiply our capacity to accept and deliver clothing and necessities to the homeless, we will soon need additional space, especially for the out-of-season items that are donated but need to be stored until the seasons change. Our goal is to secure off-premises storage space for out-of-season clothing donations and to explore expanding our existing space.

 

 

Needs Statement

 

1) More volunteers. To accept, sort and deliver more donations, we require additional volunteers so that we may expand our reach.

2) More Paid Staff. To fully operate on a consistent and dependable basis, we must generate revenue so that we can add paid staffing. We estimate this additional salary amount to be $80,000 over and above the current staff and contract payroll.

3) More Donors. Increase our base of potential donors beyond the towns immediately surrounding our location in Needham. To do this, we will cultivate strategic partners in other towns to attract and accept donations on our behalf for delivery to our headquarters.

4) Circle of Hope van. We need our own vehicle so that we can deliver more, and more often.

5) Revenue. We are planning to more than double last year’s revenue in the 2013-2014 fiscal year, and aim to raise approximately $250,000 in fiscal 2014-2015.


 

 

CEO Statement


 

Board Chair Statement



Geographic Area Served

GREATER BOSTON REGION, MA
Boston, Jamaica Plain, Roxbury, Cambridge, Dorchester, Lawrence, and Brockton

Organization Categories

  1. Human Services - Homeless Services/Centers
  2. Housing, Shelter - Homeless Shelters
  3. Human Services - Family Violence Shelters and Services

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

No

Programs

Circle of Hope

Organizational Goals and Objectives (short-term and/or long/term) Circle of Hope's goal is to deepen our ability to meet the most basic and vital needs of Boston's homeless children, women, and men. Circle of Hope partners with Boston's pioneering healthcare facility, Boston Healthcare for the Homeless (BHCHP), to protect and promote the health of people who depend on their services.As the sole provider of clothing and certain necessities for BHCHP's Outpatient Clinic, Circle of Hope's immediate goal is to provide new underwear and socks for as many adult patients as possible. The clinic has expanded its hours of operation to provide for the growing number of homeless people in Boston.Circle of Hope seeks to provide new underwear and socks to keep pace with the increase in people seeking healthcare at the clinic.Spending time exposed to the elements has severe health consequences for homeless individuals.In addition, Circle of Hope seeks to be able to provide new underwear and socks for the families in motels cared for by the BHCHP Family Team clinicians.It is heartbreaking when emergency requests come into Circle of Hope for a family who is suddenly homeless and our organization cannot provide these vital necessities for each family member.
Budget  --
Category  Human Services, General/Other
Population Served Homeless At-Risk Populations Minorities
Program Short-Term Success  Goal: Expand our donor base and respond to pick-up requests from community partners, businesses, and organizations. At Circle of Hope, we have received numerous requests from local businesses and community groups for someone to pick up donations. We have responded to this feedback by creating a new “crew” of volunteers.In doing so, we will be able to bring in more donations from a wider range of sources, including businesses that donate brand new items, and serve more people experiencing homelessness. Strategies: In early 2017, Circle of Hope established a new “Ready, Willing & Able Crew.” This group of volunteers agrees to be contacted on short-notice when Circle of Hope receives a request to pick up donations from a local business or community group. Ready, Willing & Able Crew volunteers already picked up a dozen bags of new winter outerwear from a local business, as well as several dozen boxes of new men’s clothing which we immediately distributed to our partner shelters. Going forward, we hope to increase the number of volunteers in our Ready, Willing& Able Crew throughout 2017 and respond to all pick-up requests within a week of receiving them.
Program Long-Term Success  One long-term goal is to provide for the essential needs of the homeless individuals seeking healthcare, not only at BHCHP, but also at Fenway Health Center where we have made significant inroads in providing clothing and necessities for people in the Violence Recovery Program.Circle of Hope often does not have all the sizes needed for these individuals or enough new underwear and socks to meet the needs of refugees seeking healthcare and asylum.Circle of Hope’s partnership is often an entrée into a deepening relationship for healthcare providers at Fenway Health and a point of conversation where clinicians learn that clients are experiencing homelessness.The organization’s goal is to have an ample supply of new underwear, socks, and toiletries for all people in our partner organizations who are seeking refuge and healing from domestic violence and homelessness as a result of the unsafe conditions from which Another long-term goal is to expand The Dignity Project into the men’s homeless shelters we partner with to provide a fresh supply of underwear, socks, and necessities.Circle of Hope has yet to be able to provide enough of these vital items to the more than 600 men seeking shelter each night in two of the shelters we partner with, Southampton Street Shelter and United Homes Shelter.Expanding the organization’s reach more fully to this underserved population of homeless men of all ages would potentially save lives.they have escaped.
Program Success Monitored By  Circle of Hope, Inc. is governed by a Board of Directors, with officers elected annually, including Board President, Chair, Vice Chair, Treasurer, and Clerk.The Board of Directors is governed by its by-laws specifying a number of Directors not to exceed 15 members, each serving a three year, renewable term.The board meets at least quarterly with an Annual Meeting held in October each year.
Examples of Program Success  Basic personal necessities allow a homeless person to have some modicum of control over their health and wellbeing, when so much of that ability has been stripped by their circumstances.At Circle of Hope, we strive to meet the needs of as many hygiene requests as possible, but we are often stretched.Philanthropic support provides the Dignity Project and every partner organization in need with a fresh stock of needed personal hygiene items, such as tampons, soap, toothpaste, and toothbrushes, as well as basic personal clothing necessities, such as socks and underwear.

CEO/Executive Director/Board Comments


 

Management


CEO/Executive Director Ms. Barbara Waterhouse
CEO Term Start Oct 2008
CEO Email [email protected]
CEO Experience


Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
-- -- --

Awards

Award Awarding Organization Year
-- -- --

Affiliations

Affiliation Year
-- --
Member of state association of nonprofits? No
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

--

CEO/Executive Director/Board Comments

--

Foundation Comments

--

Staff Information

Number of Full Time Staff 1
Number of Part Time Staff 3
Number of Volunteers 80
Number of Contract Staff 0
Staff Retention Rate % 100%

Staff Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 4
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): --
Gender Female: 4
Male: 0
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Under Development
Organization has Strategic Plan? Under Development
Years Strategic Plan Considers N/A
Management Succession Plan Under Development
Business Continuity of Operations Plan --
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy No
Document Destruction Policy --
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit --
State Registration Exempt

Risk Management Provisions

--

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency No N/A
Senior Management Formal Evaluation and Frequency N/A N/A
Non Management Formal Evaluation and Frequency No N/A

Governance


Board Chair Mr. Peter Donovan
Board Chair Company Affiliation CB Richard Ellis
Board Chair Term Oct 2015 - Oct 2018
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Peter Donovan Community Volunteer Voting
Bruce Goody Community Volunteer --
Sarah Hart Beth Israel Deaconess Medical Center --
Lisa Mancino Community Volunteer --
Elizabeth Mingle Community Volunteer --
Rev. Nicholas Morris-Kliment Community Volunteer --
Alan Reese Tresurer --
Mark Rosen Community Volunteer --
Barbara Waterhouse EXECUTIVE DIRECTOR Voting
Clair Windsor Community Volunteer Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
Manuel Duran Casa Nueva Vida --
Corey Grier Boston Public Health Commission --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 9
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): --
Gender Female: 4
Male: 5
Not Specified 0

Board Information

Board Term Lengths 1
Board Term Limits 3
Board Meeting Attendance % --
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy No
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions --
Constituency Includes Client Representation No

Standing Committees

    --

CEO/Executive Director/Board Comments


Foundation Comments

--

Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Fiscal Year July 01, 2016 to June 30, 2017
Projected Income $861,500.00
Projected Expense $851,158.00
Form 990s

2016 Form 990

2015 Form 990

2014 Form 990

2013 Form 990

2012 Form 990

2011 Form 990

Audit Documents

2016 Audited Statement

2015 Audited Statement

2012 Audited Financials

IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2016 2015 2014
Total Revenue $711,876 $698,451 $89,155
Total Expenses $664,387 $667,540 $82,735

Prior Three Years Revenue Sources

Fiscal Year 2016 2015 2014
Foundation and
Corporation Contributions
-- -- --
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- --
Individual Contributions $128,459 $122,336 $86,562
Indirect Public Support -- -- --
Earned Revenue -- -- --
Investment Income, Net of Losses $62 $8 --
Membership Dues -- -- --
Special Events $19,322 $39,798 $2,593
Revenue In-Kind $564,033 $536,309 --
Other -- -- --

Prior Three Years Expense Allocations

Fiscal Year 2016 2015 2014
Program Expense $620,706 $635,503 $22,528
Administration Expense $14,074 $20,632 $58,516
Fundraising Expense $29,607 $11,405 $1,691
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.07 1.05 1.08
Program Expense/Total Expenses 93% 95% 27%
Fundraising Expense/Contributed Revenue 20% 7% 2%

Prior Three Years Assets and Liabilities

Fiscal Year 2016 2015 2014
Total Assets $165,097 $117,857 $87,539
Current Assets $145,933 $92,169 $85,015
Long-Term Liabilities $0 $0 $0
Current Liabilities $632 $882 $532
Total Net Assets $164,465 $116,975 $87,007

Prior Three Years Top Three Funding Sources

Fiscal Year 2016 2015 2014
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy Income Only
Percentage(If selected) --
Credit Line No
Reserve Fund Yes
How many months does reserve cover? 12.00

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

Short Term Solvency

Fiscal Year 2016 2015 2014
Current Ratio: Current Assets/Current Liabilities 230.91 104.50 159.80

Long Term Solvency

Fiscal Year 2016 2015 2014
Long-term Liabilities/Total Assets 0% 0% 0%

CEO/Executive Director/Board Comments

 

Foundation Comments

Financial summary data in the charts and graphs above is per the organization's IRS Form 990s, with additional functional expense breakout detail for FY14 per the Form PC on file with the state of MA.  Contributions from foundations and corporations are listed under individuals when the breakout was not available.

Documents


Other Documents

No Other Documents currently available.

Impact

The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.


1. What is your organization aiming to accomplish?

--

2. What are your strategies for making this happen?

--

3. What are your organization’s capabilities for doing this?

--

4. How will your organization know if you are making progress?

--

5. What have and haven’t you accomplished so far?

--