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Second Chances Inc.

 PO Box 441328
 Somerville, MA 02144
[P] (617) 666-0280
[F] (617) 666-6848
www.secondchances.org
info@secondchances.org
Andrea Shapiro
Facebook Twitter
INCORPORATED: 2005
 Printable Profile (Summary / Full)
EIN 30-0307254

LAST UPDATED: 11/12/2018
Organization DBA --
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years No

Summary

Mission StatementMORE »

Second Chances puts donated clothing to work for our community, diverting clothing, shoes, and accessories from local landfills while helping our neighbors in need take their first steps toward brighter futures.

Mission Statement

Second Chances puts donated clothing to work for our community, diverting clothing, shoes, and accessories from local landfills while helping our neighbors in need take their first steps toward brighter futures.

FinancialsMORE »

Fiscal Year Jan 01, 2018 to Dec 31, 2018
Projected Income $117,885.00
Projected Expense $117,250.00

ProgramsMORE »

  • Clothing Donation Program

Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Overview

Mission Statement

Second Chances puts donated clothing to work for our community, diverting clothing, shoes, and accessories from local landfills while helping our neighbors in need take their first steps toward brighter futures.

Background Statement

In 2003, a local clothing donation program that provided free clothing to local homeless and low-income people closed. Second Chances' founding board members and volunteers wanted to fill the void that losing this important resource created for homeless and lower income clients and the agencies that provide services and shelter to this vulnerable population. Second Chances incorporated as a Massachusetts nonprofit and received 501(c)(3) determination in 2005.

Since 2005, Second Chances has provided free clothing and gift cards to more than 3,000 lower income and homeless people in Cambridge and Somerville and recycled or reused more than 1,250,000 pounds of clothing, shoes and accessories. Through its clothing donation program, Second Chances is helping people in need in our community, conserving natural resources, and diverting waste from the area’s already overflowing landfills. Working closely with a network of local partners, we are involving the community in helping our neighbors, connecting with other community members, and preserving the environment.

This is a pivotal time in Second Chances' evolution - since our 10th anniversary in 2015, we've been working toward a sustainable future. Funds raised through The Giving Common and #GivingTuesday will enable us to improve and expand our ability to provide free clothing to homeless and low-income people in our community. With funding generous donors, Second Chances will be poised to: (1) increase awareness about our clothing donation program among local service providers and potential donors of both clothing and funding; and (2) strengthen our governance, management, resource development, and program delivery so that we can serve even more people in need in our community.


Impact Statement

Since 2005, Second Chances has provided free clothing, shoes, accessories and gift cards to more than 3,000 lower income and homeless people in Cambridge and Somerville and recycled or reused more than 1,400,000 pounds of clothing, shoes and accessories. Through our clothing donation program, we are helping people in need in our community, conserving natural resources, and diverting waste from our area's already overflowing landfills. Working closely with our partners, we are involving the community in helping our neighbors, connecting with other community members and preserving the environment.

Needs Statement

Project funding to purchase, decorate, and place five new clothing donation bins within greater Boston. We need $20,000 to support the purchase of new bins, staffing to place them, marketing materials, transportation, and the decoration of the bins.
 
Program funding to hire and support a part-time staff person dedicated to working with our nonprofit partners to provide free clothing and gift cards to their clients. Approximate cost is $24,000 per year.
 
Capacity building funding to help transition from a founder-led organization with only one part-time staff member to an organization that can have even more impact in our community. Approximate cost $20,000 in 2019-2020.
 
Capital funding for continued support of opening our first office. We still technology, phones, furniture, and more. Approximate one-time cost: $7,500.
 
Funding for business planning work to adapt our business model for sustainability. The market has changed significantly and we need to come up with some new strategies for getting clothing and placing it into use with people in need. Approximate one-time cost: $15,000. 

CEO Statement

Second Chances is the only Cambridge/Somerville program providing all ages of homeless and low-income people with free clothing – for a range of situations, including work, everyday, the gym, and special occasions. We foster dignity and self-esteem while giving clients a hearty vote of confidence in their ability to achieve their next steps. We simplify things for clients and service providers by delivering clothing and clothing gift cards to the shelters and agencies where clients already receive services. This enables our partners - other service providers - to focus on delivering quality, individualized case management, instead of sorting through piles of donated clothing for the right outfit.

Joseph’s success story is typical of our clients, and yet it is still unique and exciting:

When we first heard about Joseph from one of his service providers, he’d been living on the streets for decades. After returning home from active military duty, he had a difficult time being around people. The trauma of war haunted him constantly, and he drove away those who cared about him. Joseph is now in his 50s and being homeless for so long has taken a toll. A strong, proud man, Joseph had a hard time asking for the help he needed to rebuild his life. But, this year, he was ready, and Second Chances was able to help him.

Joseph had nothing except a filthy backpack full of disintegrating clothes, so we worked with our partners to provide what he needed for veterans’ services counseling, medical appointments, and housing interviews, as well as clothing for day-to-day living.

After six months of working closely with one of our partners, Joseph moved into a subsidized apartment in a nearby community, where he can continue to receive services and support from Second Chances and our partner. Joseph is getting the medical attention he needs and is starting to make plans for his future. He’s been talking about decorating his new home, learning to cook, getting a job, and reconnecting with his family.

The immediate results of our work with low income and homeless clients are truly compelling -- when they have the right clothing, the people we serve can and do take the crucial next steps to improving their lives. Clothing, or the confidence that comes with having the right clothing, is no longer an obstacle to success. Our clients are moving forward by attending adult education classes, going to court to get child support and/or custody, finding stable housing situations for their families, and so much more.


Board Chair Statement

Second Chances is a small organization, filling a very special and specific need in our community. All of our challenges are major - with only one part-time staff member, we're regularly making choices among important parts of our program: serving clients, communicating with donors, answering the phone, and updating our website. And yet, year after year over the past decade, we've managed to help thousands of people make successful and important positive transitions in their lives. We're proud of what our clients have accomplished, and with your help, we can support even more people in need.

Geographic Area Served

In a specific U.S. city, cities, state(s) and/or region.
Second Chances provides free clothing to low-income and homeless people receiving shelter or services in Cambridge and Somerville, Massachusetts. We recycle and reuse clothing donated in Cambridge, Somerville, and the greater Boston area.

Organization Categories

  1. Human Services - Human Services NEC
  2. Environment - Recycling
  3. -

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)

No

Programs

Clothing Donation Program

Clothing donated to Second Chances benefits members of our own community. Local businesses, residents, congregations, civic organizations, and others host clothing donation bins and coordinate clothing drives to accept clothing donations from their customers, members, and employees. Second Chances sorts, organizes, and stores clothing, shoes and accessories. Participating local organizations working with homeless and other low-income people in Cambridge and Somerville request specific types and sizes of clothing, shoes and accessories from Second Chances. Second Chances delivers clothing to the organizations, and works with their staff to ensure that the infants, youth and adults they serve have the clothing they need.

What we're not able to use is sold wholesale so that Second Chances can purchase other supplies, like new socks and underwear, and support our clothing and community programs. And some donations are recycled to create things like car mats, carpet, and futon stuffing.

Budget  $80,000.00
Category  Human Services, General/Other Human Services, General/Other
Population Served Homeless Poor,Economically Disadvantaged,Indigent Unemployed, Underemployed, Dislocated
Program Short-Term Success 
Each year we will hear at least one story like this one: In 2008, Nancy and her infant son, Eric, fled a violence and found safety with our partners at Transition House in Cambridge. We brought them clothing multiple times that year, because they'd left with very little. I remembered Nancy because she'd always send a thank you note.

Seven years later, Nancy emailed about donating a stroller. I helped to put her in touch with some of our nonprofit partners that serve young families.

I mentioned that I recognized her name and was happy to hear from her. This was Nancy's email back to me: Andrea, I am shocked that you remember us. We are doing so well. Eric is 8 years old now, skipped 2nd grade and is doing great in 3rd grade. We are living in a lovely (market rate) apartment. I have an amazing job that I love and I am finishing up my BA at UMass Boston. I hope all is well with you and Second Chances and I'm really glad to have reconnected. -- Nancy and Eric

Program Long-Term Success  (a) Number of clients we deliver clothing, shoes, accessories, and gift cards to each year, and the number of pieces, and number and dollar amount of gift cards they receive. Currently between 200 and 400 clients are served each year.

(b) Number of clients who accomplish important milestones in housing, employment, education, positive outlook, self-esteem, and more. Currently, 75% of clients achieve milestones.

(c) Pounds of clothing collected from donors, recycled, and reused each year. We currently collect more than 200,000 pounds of clothing each year.

(d) Person-hours spent collecting and processing clothing, storage area utilized and cost. We are currently unable to measure this as some of these services are being provided by contractors.

(e) Service provider time (hours) and resources (space) available to serve clients. We hope to use this metric in the future.
Program Success Monitored By 

Client outcomes: Clothing delivered to clients is counted by the piece, and gift cards are tracked by dollar amount and number provided, and analyzed on a monthly basis. We also collect anecdotal data and stories from clients through emails, cards, self-addressed postcards provided with clothing donations, and conversations with their service providers.

Community outcomes: We weigh donated clothing when it comes into our warehouse, and collect and analyze this information on a monthly basis. In addition to the volume of clothing, we track of the number of clothing drives and similar community events that contribute to our program. These numbers show us the community’s engagement in our work as well as people’s commitment to textile recycling and reuse. We also collect anecdotal data on donor and volunteer experience through conversations, correspondence, and data on repeat engagement.
Examples of Program Success 
From a client of one of our community partners:

"Dear Second Chances,
You do not know me but I wanted to thank you for the beautiful clothes I received through Second Chances! I was so excited about the clothing and when I looked through everything, I was absolutely amazed at all the wonderful things. I couldn't have done a better job picking things out myself! Everything I asked for and more was included and I am so thrilled to have such a wonderful wardrobe! I wish there were better words than thank you!" Beth C.

From one of our community partners:

"I cannot tell you how much you have helped the women I have worked with over the last couple of years, and how important what you do is for their self-esteem. Many of my clients have begun their transformation with your clothing. It is impressive to watch. You have a gift." ~ Kimberly, Client Advocate & Stabilization Support Coordinator, Transition House


CEO/Executive Director/Board Comments

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Management


CEO/Executive Director Ms. Andrea Shapiro
CEO Term Start Mar 2005
CEO Email andrea@secondchances.org
CEO Experience
Our founder, Andrea Shapiro, has worked on homelessness and affordable housing issues and programs since 1993. She has been significantly involved in a variety of community improvement initiatives throughout Massachusetts. While working with nonprofits serving homeless individuals and families, Andrea recognized some of the needs and issues associated with providing clients with the clothing and supplies necessary to help them along the path of achieving their goals. Second Chances continues the important work of supporting our community's lower income residents and the organizations that make up its social services infrastructure.
 
Andrea is the third generation of her family to work in the clothing/textiles industry - her grandparents, numerous great aunts and uncles, and father worked in various areas of the industry from laundry to design to wholesaling and retailing. Second Chances represents the perfect alignment of Andrea's lifelong commitment to community building and equity building through clothing, esteem-building, community involvement, and self-determination.
Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
-- -- --

Awards

Award Awarding Organization Year
-- -- --

Affiliations

Affiliation Year
-- --
Member of state association of nonprofits? Yes
Name of state association Massachusetts Nonprofit Network

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --

Collaborations

Second Chances actively collaborates with 10 local nonprofit service and shelter providers as well as other local anti-poverty organizations. Additionally, in fall/winter 2017, Second Chances moved into shared nonprofit office space and is currently sharing resources with four other organizations. Finally, Second Chances has been an active participant in Somerville CAN, a collaboration of 15 local nonprofits in a variety of fields from arts to education to housing to human services.

CEO/Executive Director/Board Comments

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Foundation Comments

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Staff Information

Number of Full Time Staff 0
Number of Part Time Staff 1
Number of Volunteers 50
Number of Contract Staff 0
Staff Retention Rate % 100%

Staff Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 1
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): --
Gender Female: 1
Male: 0
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Under Development
Years Strategic Plan Considers --
Management Succession Plan Yes
Business Continuity of Operations Plan Yes
Organization Policies And Procedures Under Development
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration Yes

Risk Management Provisions

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Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency N/A N/A
Non Management Formal Evaluation and Frequency N/A N/A

Governance


Board Chair Ms. Andrea Shapiro
Board Chair Company Affiliation Andrea Shapiro Consulting, Somerville resident
Board Chair Term Mar 2015 - May 2018
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Katherine Berliner Community Action Agency of Somerville Voting
Paul Connolly U.S. Department of Housing and Urban Development (HUD) Voting
Fiona Crimmins Food For Free Voting
Daniele Levine Fundraising and development expert, nonprofit manager, Cambridge resident Voting
Andrea Shapiro Andrea Shapiro Consulting, Somerville resident Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
Jackie Cefola Collaborations and Communications Consultant NonVoting
Keri-Nicole Dillman Independent Evaluation Consultant NonVoting
Jennessa Durrani -- --
David Remillard -- --
Dava Silvia Eileen Fisher --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 5
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 4
Male: 1
Not Specified 0

Board Information

Board Term Lengths 1
Board Term Limits --
Board Meeting Attendance % 100%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Constituency Includes Client Representation Yes

Standing Committees

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CEO/Executive Director/Board Comments

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Foundation Comments

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Financials


Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Fiscal Year Jan 01, 2018 to Dec 31, 2018
Projected Income $117,885.00
Projected Expense $117,250.00
Form 990s

2017 Form 990

2016 Form 990

2015 Form 990

2014 Form 990

2013 Form 990

2012 Form 990

2011 Form 990

Audit Documents --
IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2017 2016 2015
Total Revenue $98,295 $102,288 $80,134
Total Expenses $77,231 $62,457 $71,080

Prior Three Years Revenue Sources

Fiscal Year 2017 2016 2015
Foundation and
Corporation Contributions
-- -- --
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- --
Individual Contributions $98,203 $102,168 $66,801
Indirect Public Support -- -- --
Earned Revenue -- -- --
Investment Income, Net of Losses $92 $69 --
Membership Dues -- -- --
Special Events -- -- $13,333
Revenue In-Kind -- -- --
Other -- $51 --

Prior Three Years Expense Allocations

Fiscal Year 2017 2016 2015
Program Expense $59,634 $47,819 $55,307
Administration Expense $8,272 $6,498 $15,773
Fundraising Expense $9,325 $8,141 --
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.27 1.64 1.13
Program Expense/Total Expenses 77% 77% 78%
Fundraising Expense/Contributed Revenue 9% 8% 0%

Prior Three Years Assets and Liabilities

Fiscal Year 2017 2016 2015
Total Assets $147,480 $124,015 $84,104
Current Assets $127,326 $116,439 $75,154
Long-Term Liabilities $0 $0 $0
Current Liabilities $2,566 $165 $86
Total Net Assets $144,914 $123,850 $84,018

Prior Three Years Top Three Funding Sources

Fiscal Year 2017 2016 2015
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy --
Percentage(If selected) --
Credit Line Yes
Reserve Fund Yes
How many months does reserve cover? 9.00

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

Short Term Solvency

Fiscal Year 2017 2016 2015
Current Ratio: Current Assets/Current Liabilities 49.62 705.69 873.88

Long Term Solvency

Fiscal Year 2017 2016 2015
Long-term Liabilities/Total Assets 0% 0% 0%

CEO/Executive Director/Board Comments

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Foundation Comments

Financial summary data in the charts and graphs above are per the organization's IRS Form 990-EZs. Contributions from foundations and corporations are listed under individuals when the breakout was not available. Please note, additional functional expense breakout detail, for FY16, FY15 and FY14, is per the organization's Form PC on file with the state of MA. 

Impact

The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.


1. What is your organization aiming to accomplish?

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2. What are your strategies for making this happen?

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3. What are your organization’s capabilities for doing this?

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4. How will your organization know if you are making progress?

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5. What have and haven’t you accomplished so far?

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