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 PO Box 555
 Somerville, MA 02143
[P] (617) 625-5996
[F] (617) 623-4377
Jessica Brayden
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 Printable Profile (Summary / Full)
EIN 51-0163763

LAST UPDATED: 08/14/2018
Organization DBA --
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years Yes


Mission StatementMORE »

RESPOND, Inc., New England's first domestic violence agency and the nation's second, is dedicated to partnering with individuals, families and communities to end the serious public health issue of domestic violence.

Mission Statement

RESPOND, Inc., New England's first domestic violence agency and the nation's second, is dedicated to partnering with individuals, families and communities to end the serious public health issue of domestic violence.

FinancialsMORE »

Fiscal Year July 01, 2018 to June 30, 2019
Projected Income $1,344,000.00
Projected Expense $1,344,000.00

ProgramsMORE »

  • 1) Enhanced Shelter Program
  • 2) Self-sufficiency Support Programs
  • 3) 24-Hour Crisis Hotline
  • 4) Community Outreach & Education
  • 5) High Risk Assessment Teams

Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

RESPOND, Inc., New England's first domestic violence agency and the nation's second, is dedicated to partnering with individuals, families and communities to end the serious public health issue of domestic violence.

Background Statement

RESPOND is New England's first domestic violence agency and the second oldest in the nation. Founded in Somerville, MA in the early 1970s by four women who opened their homes to other women fleeing abuse, RESPOND became a 501c3 organization in 1974. It now serves more than 10,000 adults, teens and children each year from all over Massachusetts. RESPOND is notable for never turning anyone away: it serves people regardless of their age, or economic, social, geographic, gender, gender identity, racial, ethnic and religious affiliations. Key programs include a 21-bed wheelchair-accessible emergency shelter; Housing Assistance for those who have lost their homes to violence; a 24-Hour Crisis Hotline; self-sufficiency programming and case management that help survivors to rebuild their lives; and outreach and education programs for adults and teens that promote community awareness and involvement. All services are free, confidential and provided in multiple languages. RESPOND also works with community-based High-Risk Assessment Teams serving more than a dozen cities and towns. Each team consists of law enforcement, the court system, local counseling and human service organizations and the Massachusetts Department of Children and Families. These agencies work together to address the special needs, and ensure the safety of, survivors in volatile situations, and in some cases can arrange enough coordinated protections to spare some survivors the disruption of moving to a shelter.

Impact Statement

Between July 2015 and June 2016, RESPOND continued to fill a significant gap in services for survivors of domestic violence in Greater Boston including:
1. RESPOND provided a safe home to 85 survivors in our emergency shelter to address their immediate safety needs, more than the originally proposed 75 to be served.
2. RESPOND focused on growing its internal housing assistance program. A housing specialist worked with each adult shelter resident to help them manage the process of seeking and attaining a safe housing option. Upon exiting our shelter, we were able to ensure that 90% of shelter residents had a safe place to live (10% were unknown due to drop-out/no client follow-up). RESPOND received a 2-year $100,000 grant from The Cummings Foundation to support this work.
3. RESPOND maintained its 24-hour Crisis Hotline to provide members of the Greater Boston community with an uninterrupted resource to connect with critical domestic violence services. RESPOND provided 3,301 individuals with information and support, including referrals to our shelter or another local shelter option and referrals to legal, housing, and financial services.
Between July 2016 and June 2017, RESPOND aims to:
-Launch a community-based Malden High Risk Assessment Team to assist
survivors at greatest risk of harm with real-time support and access to a team of partners ranging from DCF to police to the court systems and other domestic violence service providers.
-Expand our Teen Dating Violence Program to serve up to 5,000 teens in Malden, Somerville, and Everett Public Schools and surrounding communities
-Continue providing equitable access to shelter services for 85 individuals, Crisis Hotline for 3,000 individuals, High Risk Teams for 300 individuals, and Community-Based Services for 3,000 survivors

Needs Statement

1) Approximately $600,000 to ensure the continued operations of our emergency shelter including staff, building maintenance, supplies and materials, and occupant expenses.

2) Approximately $10,000 per year for Information Technology that support RESPOND’s 24 Hour Crisis Hotline, High Risk Team coordination and all administrative functions.

3) $50,000 to launch a new Malden High Risk Team.

4) Partners willing to join RESPOND in developing creative ways of reducing “bricks and mortar” operating costs. A transitional housing organization, for example, could offer free office space to RESPOND while RESPOND provides domestic violence supports to tenants.

5) Affordable, consistent staff development and training opportunities to keep staff current on issues and data relating to domestic violence, post-traumatic stress and secondary trauma.

CEO Statement

RESPOND has long been a pioneer in the efforts to end domestic violence. Starting in the early 1970’s when domestic violence had no name and was not yet considered a crime, the founders set out to provide a safe haven for those seeking respite from abuse. What started as a stop-gap measure for those with no other place to turn, has evolved into a multi service domestic violence agency that provides education, prevention and intervention services to more than 10,000 adults, teens and children each year. At its founding, RESPOND allowed women to bring their teenage boys with them into shelter – a controversial move given that, even today, many domestic violence shelters prohibit boys as young as ten from accompanying their mothers into shelter. Today, RESPOND continues to expand its scope of service and reinforce its legacy of working to end domestic violence by serving anyone who needs assistance, including women, teens and men. RESPOND is a unique and dynamic organization, one that I am honored to lead as we continue to explore, push the boundaries, and provide lifesaving services to the people of Massachusetts and beyond.

Board Chair Statement

Geographic Area Served


RESPOND works statewide and beyond, with a focus on Greater Boston, MetroWest and the North and South Shores.  

Organization Categories

  1. Human Services - Family Violence Shelters and Services
  2. Crime & Legal - Related - Protection Against Abuse
  3. Housing, Shelter - Temporary Housing

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)



1) Enhanced Shelter Program

RESPOND's emergency shelter is located in an eight-bedroom home and can serve eight families (21 individuals) at a time (85-95 adults and children per year). It is:

• The only emergency shelter in Greater Boston that is ADA wheelchair compliant and equipped with audio/visual systems for those with vision/hearing impairments.

• Equipped with a Children's Learning Center to support parent/child healing.

• One of the few shelters open to men as well as women.

• One of the few shelters to allow teenage boys to accompany their parents into the shelter, ensuring that parents never have to choose between their children and their safety.

• One of the few shelters that accommodates single persons even if the only space available is for a family.

• One of the few shelters that allows residents to continue working. Staff help survivors to create a safety plan for getting to and from work without compromising themselves or the shelter.

Budget  $365,000.00
Category  Housing, General/Other Emergency Shelter
Population Served Victims Adults Children and Youth (0 - 19 years)
Program Short-Term Success 

Shelter residents will gain an average of 100 nights of safety while living in the shelter. 98% will develop a safety plan to guide their movements outside of the shelter. 45% of shelter residents will transfer to permanent housing, 20% will transfer to a transitional home as a next step toward permanent housing, and 30% will transfer to another safe option (short term friends/relatives, rehab or another shelter). At least 90% of these survivors will have at least 40 applications pending with public housing authorities, private landlords and transitional programs by the time they leave the shelter.

Program Long-Term Success  Shelter residents do not return to their abuser upon leaving the shelter. They go on to live independent lives free of violence. It should be noted that RESPOND’s shelter program is intended to provide short-term (about 12 weeks), emergency care.  
Program Success Monitored By 

RESPOND assesses program and organizational impact through a live database called Alice, which tracks all program participants from the time they first call the Hotline or otherwise access services. The data collected for each case includes demographic information, case histories, client goals, services provided, case notes, progress toward goals and outcomes. In addition to this quantitative and goal-oriented data, RESPOND collects qualitative data on the shelter through observation and discussion with shelter residents, exit interviews and written surveys available on paper or anonymously online. Every six months, RESPOND’s program staff review accumulated data to identify and respond to any emerging patterns.

Examples of Program Success 

In FY15, 76 individuals were served in the shelter (39 adults, 37 children), staying an average of 86 nights with no loss of safety. Upon exiting our shelter, we were able to ensure that every shelter resident had a safe place to live, with 75% attaining permanent long-term housing.

2) Self-sufficiency Support Programs

• Basic Assistance helps survivors replace food, clothing, medications and school supplies left behind with their abuser, and provides emergency cell phones linked to 911.

• Housing Assistance helps survivors made homeless by violence to overcome financial, legal and safety-related barriers to obtain new housing.

• Group Counseling helps survivors develop and pursue personal goals, explore why abuse happens and what healthy relationships feel like, learn to parent without violence and live as trusting yet assertive members of a community.

• Case Management helps survivors to manage the health, legal, employment, and parenting impacts of domestic violence.

• Legal supports connect survivors with affordable legal aid; provide court accompaniment, restraining order assistance and simultaneous translation; and assist with the paperwork for child custody, immigration and other legal issues.

Budget  $120,000.00
Category  Human Services, General/Other Case Management
Population Served Victims Adults Children and Youth (0 - 19 years)
Program Short-Term Success 

98% of survivors will develop self-sufficiency goals relating to housing, employment, education, job training, legal issues, parenting and health care and a timeline for achieving them. 80% of survivors will achieve their goals relating to the primary focus area of their choice and 50% will also achieve their goals relating to a secondary focus area of their choice. 95% of survivors will be able to consistently obtain daily necessities (food, clothing, diapers, medications). 75% of survivors will demonstrate increased understanding of group dynamics and how to function as an effective member of a community

Program Long-Term Success 

Survivors are able to live independent lives free of violence. They have stable housing, they can provide for their own and their children’s basic needs, their children are in school and thriving and they are able to recognize patterns of abuse and control and do not replicate this dynamic in future relationships.

Program Success Monitored By 

RESPOND assesses program and organizational impact through a live database called Alice, which tracks all program participants from the time they first call the Hotline or otherwise access services. The data collected includes demographic information, case histories, client goals, services provided, case notes, progress toward goals and the outcomes of each case. In addition to this quantitative and goal-oriented data, RESPOND collects qualitative data on its self-sufficiency support programs through observation of and discussion with counseling and case management participants, exit interviews when survivors leave long-term programs and written surveys available on paper or anonymously online. Every six months, RESPOND’s program staff review accumulated data to identify and respond to any emerging patterns.

Examples of Program Success 


In FY15, 100% of adult shelter residents met their primary goals, and 95% of adult shelter residents also met their secondary goals, in areas such as housing, finances, career, education, mental and physical health care, and enrichment/education for their children.


3) 24-Hour Crisis Hotline

The 24-Hour Crisis Hotline (3,000-3,300 calls per year) provides round-the-clock referrals, guidance and emotional support to survivors, family and friends. Hotline staff conduct shelter intakes when shelter space is available, and refer to other shelters when it is not. They never let go of a call until the caller is safe. 

Budget  $170,000.00
Category  Human Services, General/Other Emergency Assistance
Population Served Victims Adults Families
Program Short-Term Success  80% of callers will use the information gained through the hotline to successfully take their self-identified next step toward eliminating domestic abuse from their lives.
Program Long-Term Success  The Hotline is known and actively utilized as a valuable, accessible, helpful resource by everyone who needs it. 
Program Success Monitored By 

Hotline staff note whether callers’ anxiety decreases during the call, whether they are able to understand and process the conversation, and whether they are able to make plans for immediate safety. RESPOND also assesses program and organizational impact through it Alice live database, which tracks all program participants from the time they first call the Hotline. Through Alice, RESPOND is able to track initial calls, repeat calls, and callers who go on to receive additional RESPOND services.

Examples of Program Success 

In FY15, RESPOND provided 3,571 individuals with information and support, including referrals to our shelter or another local shelter option and referrals to legal, housing, and financial services. In addition, we expanded our Teen Dating Violence Program, urging those in need to access our crisis hotline and shelter resources, resulting in a significant increase in the number of school-aged callers to our Hotline (from 30 to 250 annually).

4) Community Outreach & Education

These activities address the root causes of domestic violence, raise public awareness, and teach the community to recognize signs of abuse and promote healthy relationships. Staff provide trainings for law enforcement officials, healthcare professionals, other human service providers and local civic and religious groups, and participate in outreach events (information tables, community events, vigils) each year. RESPOND staffs lunch-hour information tables in high school cafeterias throughout Greater Boston and provides health class presentations on how teens can identify the signs that a relationship is becoming abusive, support friends in abusive relationships and take action if they experience abuse or witness abuse themselves. RESPOND reaches more than 7,000 adults and teens each year, and thousands more via Facebook, LinkedIn, Twitter and YouTube.

Budget  $55,000.00
Category  Education, General/Other Service Learning
Population Served Adults Adolescents Only (13-19 years)
Program Short-Term Success 

At the end of each training or educational event, 95% of those trained will demonstrate competency in understanding and working with the training materials. They will understand that domestic violence is a pattern of abuse and control and know how to approach someone who is in danger. First-responder and hospital and clergy trainees will know how to recognize and respond to signs of abuse and discount abuser efforts to shift blame to the survivor. Parent, teen and teacher trainees will know how to talk to teens who are in an at risk relationship. Employers will know how domestic violence can affect the work place and how to approach employees who are at risk.

Program Long-Term Success  First-responders, hospital workers, parent, teachers, teens, clergy, and members of the general public are vigilant and actively join the effort to end domestic violence. 
Program Success Monitored By  RESPOND conducts brief written surveys and conversations with participants at the conclusion of each training or event. RESPOND also monitors its Hotline to track increases in calls after a training, outreach event or media appearance, and to see whether trainees are referring their friends to RESPOND.  
Examples of Program Success 

In FY15, RESPOND provided a total of 59 outreach and training events within the Greater Boston community, reaching 6,806 teens, adults, and first responders. These events are critical to raising public awareness, sharing available domestic violence resources, and empowering the community to take appropriate action when they witness or experience domestic violence. This included 3,283 middle and high school students in Everett, Malden, and Somerville public schools.

5) High Risk Assessment Teams

High risk teams can be very effective with abusers who respond to law enforcement (often to maintain their reputations and/or stay out of jail). RESPOND leads Teams serving Somerville, Medford, Burlington, North Reading, Reading, Stoneham, Wilmington, Winchester, Woburn, Melrose and Wakefield. It works closely with the Team serving Cambridge, Arlington and Belmont. Teams typically consist of the District Attorney's Office; parole office; sheriff’s office; the Massachusetts Department for Children and Families; and the local police department, legal services and family support organizations for each town. Partners meet monthly to share case information and implement coordinated, informed responses that place responsibility on the abuser and are tailored to the survivor’s needs. Interventions can include requiring the abuser to wear an ankle monitor, requiring the abuser to stay away from the survivor as condition of child visitation, and police drive-bys at the survivor’s home. 

Budget  $66,000.00
Category  Crime & Legal, General/Other Family Violence Prevention
Population Served Victims At-Risk Populations Adults
Program Short-Term Success  Appropriate supports are put in place to keep the survivor safe and hold the offender accountable. The appropriate team members or stakeholders (police, court, probation, human service, health care, schools) work collaboratively on the case to keep the survivor safe. 100% of cases are resolved without further injury to the domestic violence survivor.  
Program Long-Term Success 

People who were at risk of violent death or severe injury are able to live safely in their own homes.

Program Success Monitored By 

Each Team maintains a detailed file on each case and its resolution. Team members meet monthly to evaluate the Team’s work, monitor progress and ensure goals and objectives are met. 

Examples of Program Success 


In FY15, RESPOND served 302 cases without further injury.


CEO/Executive Director/Board Comments

RESPOND is deeply committed to proving emergency shelter to domestic violence survivors in life-threatening situations. Emergency shelter is an essential first step for many seeking to leave these situations. A current trend is to ‘rapidly re-house’ survivors and eliminate emergency shelter stays altogether. In many cases, however, seeking a restraining order, or any kind of help, can enrage an abuser and put the survivor in greater danger. Many survivors are severely traumatized, have left all of their assets behind with their abuser, and some have been isolated from family, friends by their abuser for years. The more prepared a survivor is for independence, the less likely they will return to their abuser. A 12-week stay in a confidential shelter gives survivors a chance to safely regroup, access needed community supports (such as legal and transitional housing services) and determine optimal next steps. RESPOND also provides housing assistance to help survivors achieve this next critical step in their independence. Overhead for RESPOND’s emergency shelter program is the organization’s largest expense, but RESPOND considers the shelter to be its greatest asset.

At the same time, RESPOND recognizes that the number of beds in its shelter, and in all of Massachusetts, is extremely limited. RESPOND is always seeking new ways to bring more services directly into the community and streamline service delivery. RESPOND has been very successful in using technology (interactive databases, tablet computers and an integrated wireless phone system) to provide services to survivors in hospitals, police stations, court houses, hairdressers, community events – anywhere survivors feel safe enough to talk. High Risk Assessment Teams bring all key participating agencies and support organizations together to share information and efforts to keep survivors safe. RESPOND welcomes all kinds of partnerships in the effort to provide better services where, when and how survivors need them most.


CEO/Executive Director Ms. Jessica C. Brayden
CEO Term Start Feb 2008
CEO Email
CEO Experience Selected by RESPOND’s board of directors in 2008, Ms. Brayden has been working as a manger of nonprofit organizations since 1996, with a special focus on program development and stabilization, creative change management and strategic programmatic enhancement. Before joining RESPOND she served as the Director of Programs and Operations for Morgan Memorial Goodwill Industries, Inc. in Salem, Massachusetts. Prior to that, she held leadership positions at Family Continuity Program in Lawrence, Massachusetts, including Director of Administrative Operations, Director of Human Resources and Program Director. Ms. Brayden holds a B.A. in Criminal Justice from Salem State College and a Master of Business Administration from Endicott College.
Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
Ms. Jessica C. Brayden CEO --
Ms. Darcie Deluca CFO --
Ms. Victoria Helberg High Risk Program Coordinator --
Ms. Danielle Kempe Chief Development Officer --
Ms. Amanda Reichmuth Chief Programs Officer --
Ms. Jennifer Wolter Coordinator of Community Based Services --


Award Awarding Organization Year
Paul R. McLaughlin Award District Attorney Marion Ryan 2014
Hometown Hero Digital Credit Union/FOX News 2013
Nominee - Women Who Live United Award United Way Women’s Leadership Council 2013
Nonprofit of the Year Somerville Chamber of Commerce 2011


Affiliation Year
-- --
Member of state association of nonprofits? Yes
Name of state association Jane Doe Inc. – the Massachusetts Coalition Against Sexual Assault and Domestic Violence

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --


RESPOND collaborates with The Guidance Center, Massachusetts Alliance of Portuguese Speakers, Somerville Homeless Coalition, Second Step, Community Teamwork Inc., HarborCOV and Emerge Batterer’s Intervention Program to coordinate services for survivors and children, make cross-referrals, provide cross-trainings, and engage in community outreach. It works with Greater Boston Legal Services, Cambridge and Somerville Legal Services and the Community Legal Services and Counseling Center to meet survivors’ complex legal needs. It partners with Horizons for Homeless Children to present children’s programs in the shelter and Cambridge Economic Opportunity Committee to present financial literacy trainings. RESPOND maintains close working relationships with local police departments, the Middlesex County District Attorney’s Office, the Middlesex County District Attorney’s Office Victim Witness Advocate Program, local Massachusetts Department of Children and Families (DCF) offices, and Department of Transitional Assistance (DTA) offices to support its work with High Risk Assessment Teams.

CEO/Executive Director/Board Comments

RESPOND strives to have its board and leadership team reflect the community it serves. Each year, RESPOND takes an inter-agency scan that measures Board satisfaction and progress toward achieving mission, as well as staff satisfaction and achievement toward annual goals. Through this process, RESPOND can accurately reflect on the past year, plan for the year ahead and correct its course if needed to address emerging trends, community needs or new approaches.

Foundation Comments


Staff Information

Number of Full Time Staff 12
Number of Part Time Staff 4
Number of Volunteers 100
Number of Contract Staff 1
Staff Retention Rate % 50%

Staff Demographics

Ethnicity African American/Black: 6
Asian American/Pacific Islander: 0
Caucasian: 8
Hispanic/Latino: 3
Native American/American Indian: 0
Other: 0
Other (if specified): --
Gender Female: 16
Male: 1
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Under Development
Organization has Strategic Plan? Under Development
Years Strategic Plan Considers N/A
Management Succession Plan Under Development
Business Continuity of Operations Plan Yes
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy No
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration Yes

Risk Management Provisions


Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually


Board Chair Ms. Janeen Blake
Board Chair Company Affiliation Shire
Board Chair Term July 2018 - June 2019
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Ms. Janeen Blake Shire Voting
Ms. Jessica C. Brayden RESPOND NonVoting
Ms. Rachel Esch Fidelity Investments Voting
Ms. Katherine Gates Harvard University Voting
Ms. Clare Kiley Children's Hospital Boston Voting
Ms. Michelle Rothman Prince Lobel Tye, LLP Voting
Ms. Melissa Shireman Perfection Fence Corp. Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 1
Asian American/Pacific Islander: 0
Caucasian: 6
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): --
Gender Female: 7
Male: 0
Not Specified 0

Board Information

Board Term Lengths 2
Board Term Limits 3
Board Meeting Attendance % 90%
Written Board Selection Criteria Under Development
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 100%
Constituency Includes Client Representation Yes

Standing Committees

  • Administration
  • Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
  • Executive
  • Finance

CEO/Executive Director/Board Comments

In the past RESPOND has benefited tremendously from several in-kind business development technical assistance programs. In 2011, it completed six months of work with the Harvard Business School Alumni Association's Community Action Partners, focusing on building a more effective and responsive Board of Directors and a new three-year Strategic Plan. In March, 2012 RESPOND’s Executive Director Jessica Brayden was awarded full scholarship to the Strategic Perspectives in Non-Profit Management program at Harvard Business School’s Social Enterprise Initiative. During this week-long program she focused on long-range organizational development and financial planning. RESPOND has since been able to develop a more dynamic Board of Directors that better represents its target populations and brings valued expertise. RESPOND has rebalanced its revenue and expenses in light of reductions in government funding, developed short- and medium-range financial plans to help the organization weather various economic scenarios and has been investing in technology to increase community services while reducing its rent, occupancy and telephone expenses. In December 2013, Executive Director Jessica Brayden was invited to participate in Procter & Gamble’s Capacity Building and Leadership Development Program, where she honed her efforts to bring more RESPOND programming into the community while reducing bricks-and-mortar costs.


Foundation Comments



Revenue vs. Expense ($000s)

Expense Breakdown 2017 (%)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2017 2016 2015
Total Revenue $1,248,368 $1,222,166 $945,113
Total Expenses $1,245,038 $1,120,935 $990,897

Prior Three Years Revenue Sources

Fiscal Year 2017 2016 2015
Foundation and
Corporation Contributions
-- -- --
Government Contributions $711,302 $706,496 $561,285
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified $711,302 $706,496 $561,285
Individual Contributions $337,640 $307,521 $241,411
Indirect Public Support -- -- --
Earned Revenue -- -- --
Investment Income, Net of Losses $2,646 $2,326 $1,733
Membership Dues -- -- --
Special Events $139,183 $142,303 $111,602
Revenue In-Kind $57,597 $63,520 $29,082
Other -- -- --

Prior Three Years Expense Allocations

Fiscal Year 2017 2016 2015
Program Expense $978,783 $831,861 $784,856
Administration Expense $100,719 $112,086 $63,098
Fundraising Expense $165,536 $176,988 $142,943
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 1.00 1.09 0.95
Program Expense/Total Expenses 79% 74% 79%
Fundraising Expense/Contributed Revenue 14% 15% 16%

Prior Three Years Assets and Liabilities

Fiscal Year 2017 2016 2015
Total Assets $2,576,622 $2,574,929 $2,487,129
Current Assets $838,056 $789,024 $651,470
Long-Term Liabilities $955,573 $972,698 $989,278
Current Liabilities $113,470 $97,982 $94,833
Total Net Assets $1,507,579 $1,504,249 $1,403,018

Prior Three Years Top Three Funding Sources

Fiscal Year 2017 2016 2015
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy N/A
Percentage(If selected) --
Credit Line No
Reserve Fund Yes
How many months does reserve cover? 6.00

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? No

Short Term Solvency

Fiscal Year 2017 2016 2015
Current Ratio: Current Assets/Current Liabilities 7.39 8.05 6.87

Long Term Solvency

Fiscal Year 2017 2016 2015
Long-term Liabilities/Total Assets 37% 38% 40%

CEO/Executive Director/Board Comments


Foundation Comments

Financial summary data in the charts and graphs above is per the organization's audited financials. Contributions from foundations and corporations are listed under individuals when the breakout was not available.


Other Documents

No Other Documents currently available.


The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.

1. What is your organization aiming to accomplish?

RESPOND seeks to support domestic violence survivors in leaving their abusers and rebuilding their lives, and to develop “communities” – including families, workplaces, houses of worship, houses of correction, neighborhoods, municipalities and governments – that understand, respect and sustain domestic violence survivors. In these communities domestic violence survivors, because they are supported, are able to live independent lives free of violence.

2. What are your strategies for making this happen?

RESPOND develops and maintains broad-based partnerships, systems and services that respect and support the survivor and place responsibility squarely on the abuser.

3. What are your organization’s capabilities for doing this?

RESPOND has been working to support domestic violence survivors since 1974. As the first domestic violence agency in New England it helped lay the groundwork for Massachusetts’ current domestic violence support system.

RESPOND owns the building that houses its emergency shelter. This provides the organization with both flexibility and stability. The shelter is one of the largest in the state and the only one in Greater Boston that is fully wheelchair accessible.

RESPOND uses technology to support program expansion while controlling costs. Its shelter building, 24-Hour Crisis Hotline, Community Services Center, and “virtual community service center”, which provides services everywhere, including libraries and houses of correction, are all networked via tablet computers, WiFi office telephones and an interactive client database system.

RESPOND is adept at using television and social media to disseminate information about its mission and services and draw partners and supporters to its cause.

RESPOND’s staff is excellent – committed, creative, accomplished, and collaborative. At the same time, RESPOND is not dependent on any one staffperson, including its Executive Director. It has plans in place to address a broad range of financial scenarios and personnel changes.

4. How will your organization know if you are making progress?

In the broadest sense, RESPOND monitors changes in circumstance. When RESPOND was founded in 1974 it was not a crime for a husband to beat his wife. RESPOND hid domestic violence “victims” to protect them from their abusers and from a court system and general public that offered little sympathy. Today, RESPOND works in a highly visible, collaborative way with law enforcement, the court system, many other service providers and the general public to maintain open dialogues about domestic violence and help self-sufficient “survivors” live as independent members of a community. This is progress. Within broad indicators of success like these, RESPOND monitors many smaller indicators of success for individual survivors through observation, case management, surveys and exit interviews.

5. What have and haven’t you accomplished so far?

Every non-profit organization serving people in dire need would like to be able to put itself out of business. RESPOND has not yet been able to do that.