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Phoenix Houses of New England Inc

 99 Wayland Avenue, Suite 100
 Providence, RI 02906
[P] (401) 331 4250 x 3210
[F] (401) 453 4909
[email protected]
Catherine Denning
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 Printable Profile (Summary / Full)
EIN 05-0315625

LAST UPDATED: 02/02/2016
Organization DBA Phoenix House New England
Phoenix House New England
Former Names Marathon House (1999)
Organization received a competitive grant from the Boston Foundation in the past five years Yes



Mission StatementMORE »

Phoenix House is committed to serving those persons, families, and communities whose lives are threatened, disrupted or otherwise burdened by addiction and related behavioral health concerns.

Mission Statement

Phoenix House is committed to serving those persons, families, and communities whose lives are threatened, disrupted or otherwise burdened by addiction and related behavioral health concerns.

FinancialsMORE »

Fiscal Year July 01, 2014 to June 30, 2015
Projected Income $23,831,762.00
Projected Expense $23,714,398.00

ProgramsMORE »

  • Phoenix Families
  • Phoenix House Dorchester Center
  • Phoenix House Quincy Center

Revenue vs. Expense ($000s)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

Expense Breakdown 2012 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

Phoenix House is committed to serving those persons, families, and communities whose lives are threatened, disrupted or otherwise burdened by addiction and related behavioral health concerns.

Background Statement

In response to the opioid epidemic sweeping across the country and ravaging New England, the State of Massachusetts issued a request for response, seeking substance abuse treatment organizations to counter the surge in overdose deaths devastating families and communities regionwide. Phoenix House answered the call and will open its newest initiative in Greater Boston in early January 2015. Phoenix House Quincy Center, a partnership with The Gavin Foundation, is a 64-bed healthcare facility dedicated to saving lives by providing acute treatment services: medically monitored withdrawal, education, motivational interventions, and case management and clinical stabilization services which use evidence-based practices to bridge the gap between a client’s initial detoxification and their next steps to long-term sustainable recovery.

Phoenix House programs in Greater Boston include:

Phoenix House Dorchester Center provides residential family substance abuse treatment for women and their children—from newborns to adolescents—serving up to fourteen families in a warm, physically and emotionally safe living environment. Dorchester Center’s work is based on a profound belief in the strength and resilience of women, the importance of positive and healthy lifestyles, and the tremendous capacity for positive change supported by nurturing family systems. Treatment is supplemented by family support and vocational preparation, with the ultimate goal of helping women and their families reforge bonds destroyed by addiction, begin healthy new lives, and achieve economic independence.

Phoenix House Dorchester Center, located at St. Mary’s Center for Women and Children in Dorchester, is woman-centered, trauma-informed, family-focused, and empowerment-oriented. Its mission is to help mothers whose lives have been disrupted by drugs or alcohol achieve two equally important goals: to reclaim their lives from substance abuse and to reunite successfully with their children and families. The emphasis on family reunification is a unique component of Dorchester Center’s program, motivated by the terrible costs to families, and to society as a whole, of mothers losing custody of their children following drug-related convictions. Indeed, many mothers in need of substance abuse treatment defer seeking it because they fear losing custody of their children. The fact that, within three months of opening, the program was already at full capacity bears witness to the critical need for substance abuse treatment programs for women and children within the Greater Boston area—as indeed throughout all of Massachusetts and New England. Furthermore, this program’s special focus on treating the family as a whole addresses an even greater need: to keep families from being torn apart by substance abuse.

Dorchester Center’s sister program on the campus at St. Mary’s, Phoenix Families, is dedicated to providing vulnerable women and their children with a warm and welcoming haven as it assists them in securing safe, affordable, sustainable housing and in achieving economic independence. We provide emergency shelter and rehousing services as well as complementary services to promote economic independence.

Phoenix House New England was founded in 1967 in Providence, Rhode Island, and has grown throughout New England, today serving more than 3,500 adults and adolescents annually through 39 programs. Our continuum of care includes medical detoxification, residential treatment, outpatient services, recovery housing, education and prevention. The majority of Phoenix House New England’s programs are accredited by CARF (the Commission on Accreditation of Rehabilitation Facilities), a nationally recognized standard of excellence. In January 2015, Phoenix House New England will undergo its sixth accreditation survey by CARF.


Impact Statement

Throughout New England more than 3,500 individuals and their families sleep well at night knowing that Phoenix House New England has them in our care. We are fortunate to face today’s rapidly changing healthcare environment with a well-developed capacity for change, honed by our commitment to institutional renewal that has dominated our strategic planning for years.

In 2014, Phoenix House noted some remarkable achievements, including but not limited to:

  • More than doubling our footprint in Greater Boston with the establishment of Phoenix House Quincy Center whose doors will open in January 2015 to provide Acute Treatment Services (ATS), medically monitored detoxification services, for both state-funded and insured clients, and Clinical Stabilization Services (CSS), clinically managed evidence-based interventions and treatments focused on managing symptoms and gaining new coping skills, which essentially bridges the gap between initial detoxification and the next steps to long-term sustainable recovery
  • Doubling the capacity of Phoenix Families to provide emergency shelter and rehousing services for women and their little children
  • Further expanding our continuum of care by increasing our recovery housing capacity with the addition of two new recovery houses in Rhode Island—one exclusively for United States Armed Forces veterans—and one in New Hampshire
  • Establishing a fourth Outpatient Services facility in Providence, Rhode Island
  • Establishing a Scholarship Fund at Phoenix House Academy, Dublin, for the treatment of adolescents who for whatever reason are not insured, or who do not have sufficient insurance to extend their treatment stay, as needed
  • Outstanding performance results at institutions throughout New England, a testament to the men and women in our employ as well as in our care

In addition to the challenges presented by the opioid addiction epidemic sweeping the country, as well as current economic challenges, Phoenix House is being affected by similar, but even more urgent, changes in the healthcare field. The implementation of the Affordable Care Act has shaken and shaped the behavioral healthcare industry. In this period of transition, Phoenix House is facing new challenges: clients with more acute symptoms, shorter allowable treatment, a vast increase in administrative tasks and costs—all imposing unprecedented pressures and challenges. While these changes continue to be a cause of serious concern, they have been overshadowed by a far more deadly threat to our communities: the growing opioid addiction epidemic and the parallel rate of overdose deaths related to it. While the changes may threaten the survival of many in our field, they also present an opportunity for growth.

Confident in the strength and vitality of our organization, our goal overall is to increase the number of lives we touch by 25 percent over the next three years. In addition, the completion of treatment is the strongest indicator we have of successful long-term outcomes and sustainable recovery. Our priorities focus on: improving treatment quality and raising completion rates; touching more lives; and strengthening our financial base to ensure long-term growth.


Needs Statement

As with all nonprofits, our primary need is for additional financial support to supplement our constantly strained economic resources. As public funding continues to be stretched to the limit, we must look for other sources of support. Expanding our client base is another priority, as we seek further government contracts for treatment. Concomitant with client base growth must be the expansion and maintenance of our physical facilities, which are scattered throughout New England. This is a vital concern for the health and welfare of both staff and clients.

Other pressing needs include workforce development: skilled, compassionate, highly credentialed and experienced professionals are needed to deal with some of our most vulnerable and often intractable clients. A corollary need is for staff development, to enhance the skills and competencies of current employees.


CEO Statement

At Phoenix House, we witness every day across New England the remarkable resiliency of the human spirit. Nowhere is that more evident or more moving than on the campus of St. Mary’s Center for Women and Children in Dorchester, the home of Phoenix House Dorchester Center, our residential family substance abuse treatment facility for women and their children, and Phoenix House, our emergency shelter and rehousing program for mothers with small children—both from newborns to adolescents. It’s amazing to watch transformations take place.

At Phoenix House Dorchester Center, our program is totally focused on each woman. It is family-focused, trauma-informed and empowerment-oriented. Our goal is to have women reunite successfully with their children and families while learning long-term recovery skills. Using the network of support available in the community, these women are building a strong foundation for their new lives in recovery—and the lives of each of their children. At Phoenix Families, we see women homeless and destitute become self-reliant and economically independent as they acquire safe, sustainable housing.

With our knowledge, expertise, and commitment to our mission we can effectively stop patterns of substance abuse and family dysfunction so easily passed from one generation to another. We build communities and we save lives.


Board Chair Statement

As Chairperson of Phoenix Houses of New England’s Board of Directors, I am both proud and humble to have the opportunity to work with an organization with such capacity to effect positive change in the lives of New Englanders. 


After more than ten years on the Board, I remain amazed by the dedication and passion that our staff and leadership bring to their work, often in the face of daunting odds: the ever-increasing use of drugs and alcohol by all segments of the population; the seeming acceptance of drug and alcohol use as a part of social life; and the dwindling of public support for treatment.


My personal experience of Phoenix House’s outstanding service occurred when a friend, knowing of my involvement on the Board, turned to me for help in finding treatment for her son. Within a very short time of my asking senior staff at Phoenix House for help, calls were made and a treatment bed was found for my friend’s son. His treatment was successful, but of course the future is up to him. Still, I know that the lessons he learned at Phoenix House will stand him in good stead for the rest of his life.

Geographic Area Served


Phoenix House New England provides substance abuse treatment in Massachusetts, New Hampshire, Rhode Island and Vermont. Our Dorchester, Mass., programs (Phoenix Families and Dorchester Center) serve mothers and children from the Greater Boston area, while our programs in Western Massachusetts serve individuals from throughout the State, providing residential treatment for adults and teens, outpatient care, and transitional support for those awaiting residential treatment.

Our newest program, Phoenix House Quincy Center, located at 43 Old Colony Avenue in Quincy, Massachusetts, will open its doors in January 2015.

Organization Categories

  1. Mental Health & Crisis Intervention - Substance Abuse Dependency, Prevention & Treatment
  2. -
  3. -

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)



Phoenix Families

Phoenix Families is dedicated to providing vulnerable women and their children with a warm and welcoming haven, as it assists them in making the transition to safe, sustainable housing, and in achieving economic independence. The program fosters individual growth and responsibility, positive relationships, and open communication. Our skilled and caring staff is committed to helping mothers build their life skills and support networks, through providing intensive case management, service plan development, and housing search assistance. A principal strength of the program is the ability to provide one-on-one counseling in a culture encouraging self-improvement and mutual self-help.
Budget  $533,047.00
Category  Human Services, General/Other Family Preservation
Population Served Homeless Females Families
Program Short-Term Success 
Since its opening in March of 2009, Phoenix Families has maintained an excellent record of placing families in permanent housing, consistently outperforming its contractual goals. In addition, Phoenix House's outstanding expertise in substance abuse treatment, which is available through a sister program, Phoenix House Dorchester Center, affords women whose homelessness is complicated by drug- or alcohol-related issues an opportunity to receive counseling and support.
Program Long-Term Success 
Phoenix Families' goal is to place all women and families in the program in stable, sustainable housing.
Program Success Monitored By  Phoenix Families keeps scrupulous statistics on such topics as number of families served, persons in each family, daily census, length of stay, numbers placed in permanent housing, etc. The program, which has a contractual obligation to place a certain number of families in permanent housing, maintains an excellent success rate in reaching placement goals, while aggressively utilizing various programs offered by the Commonwealth of Massachusetts, such as the Toolbox pilot program and the Me-Op program to assist with placement goals. 
Examples of Program Success 
As stated above, Phoenix Families has consistently outperformed its contractual goals since its opening in 2009.  Program staff work in close collaboration with Action for Boston Community Development (ABCD), Homes for Families, and the stabilization working group facilitated by the Department of Housing and Community Development (DHCD).

Phoenix House Dorchester Center

Phoenix House Dorchester Center is a residential family substance abuse treatment facility for women and their children—newborns to adolescents—serving up to 14 families in a physically and emotionally safe environment. Dorchester Center is located on the campus of St. Mary’s Center for Women and Children, a multiservice agency providing support services, including education and job training, to women and pregnant and parenting teens.


The program provides substance abuse treatment that is woman-centered, trauma-informed, family-focused, and empowerment-oriented. The goal is to have women reunite with their children and families, while also developing long-term recovery management skills and utilizing the networks of support within the community. Our skilled professional staff is dedicated to helping women overcome substance dependence and build their life skills and support networks with the ultimate goal of attaining and sustaining stable, sober lives for themselves and their children.

Budget  $894,197.00
Category  Human Services, General/Other
Population Served Families Females People/Families with of People with Disabilities
Program Short-Term Success  Eighty-three percent of residents have attained and maintained their sobriety and 95 percent have been successful in reuniting with their children and/or families.  One hundred percent of families who were not intact at entry had a reunification plan within seven days of entering program.
Program Long-Term Success 
At least 80 percent of women served will attain and maintain sobriety, and at least 90 percent will reunite with their child(ren) and families.
Program Success Monitored By 
Dorchester Center prepares treatment plans for all clients. Staff use these to monitor progress within the treatment process.  Counselors keep exhaustive notes on each client's successes and stumbling blocks, with regard to both treatment and family reunification.
Examples of Program Success 
An important factor in long-term recovery is maintaining contact with the program for aftercare services.  Our Aftercare Specialist keeps records on all women who have completed the program and continue their relationship with Phoenix House. Statistics show that 85 percent of women leaving Dorchester Center in the past six months have remained in contact with the program, and 90 percent have reported staying connected with NA/AA and/or counseling services.

Phoenix House Quincy Center

Opening in January 2015 at 43 Old Colony Avenue, Quincy, this 64-bed healthcare facility grew out of a partnership between Phoenix House and Boston's respected Gavin Foundation. Phoenix House Quincy Center will provide two levels of care in separate units for adult men and women: Acute Treatment Services (ATS), including medically monitored withdrawal, education, motivational interventions, and case management to guide clients to the next level of care.  Clinical Stabilization Services (CSS) use evidence-based practices to provide a bridge between a client’s initial detoxification and the next steps to long-term sustainable recovery. At this time Quincy Center's budget has not been finalized.

Budget  $5,000.00
Category  Mental Health, Substance Abuse Programs, General/other Substance Abuse
Population Served Alcohol, Drug, Substance Abusers Adults People/Families with of People with Psychological Disabilities
Program Short-Term Success  In the short term, clients will be guided through withdrawal from addictive substances in a safe, comfortable, and medically monitored environment. Clinical Stabilization Services will help clients who have com pleted detoxification to establish a firm foundation for recovery.
Program Long-Term Success  Phoenix House Quincy Center will be the first step to a healthy new life for men and women with acute substance use disorders.
Program Success Monitored By  Through Welligent, our state-of-the-art online medical records system, Phoenix House is able to maintain accurate records on admissions, treatment planning, case management, aftercare, and follow-up.
Examples of Program Success 
Examples of success will include:
Successful completion of detoxification and stabilization by clients
Successful transition to the next level or modality of treatment
Long-term recovery and reintegration into the community

CEO/Executive Director/Board Comments

One of the gravest challenges facing Phoenix House and the entire nation today is the unprecedented epidemic of opioid addiction and the appalling number of deaths resulting from overdoses. With the opening of Phoenix House Quincy Center in January 2015, we will be able to guide hundreds of individuals each year through the crucial early steps to sobriety and long-term recovery. At the same time, helping troubled individuals find the help they need to make their journey to a new life will help make Greater Boston a safer and healthier community for all.

Our programs in Greater Boston have changed many lives for the better, and we are confident that the implementation of our newest facility in Quincy will exponentially increase the number of lives we touch—and save.


CEO/Executive Director Mr. Patrick B. McEneaney
CEO Term Start Aug 1999
CEO Email [email protected]
CEO Experience

Patrick B. McEneaney, Senior Vice President and Regional Director

Mr. McEneaney joined Phoenix House as Vice President and Regional Director in August 1999 when Phoenix House acquired Marathon House.  He was subsequently promoted to Senior Vice President and Regional Director in April 2003.  In July 2008, Mr. McEneaney assumed responsibility for both the New England and Florida Regions.  Prior to joining Phoenix House, he headed his own consulting firm, HR Diagnostics, and served as Vice President, Director of Human Resources, for Catholic Medical Center of Brooklyn and Queens for over 20 years.  He also served as an Assistant Adjunct Professor at St. John’s University.  Mr. McEneaney holds a B.A. from Queens College and an Executive M.B.A. from Baruch College.

Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
Mr. Neil Gaer Senior Program Director, Director of Clinical Affairs

Neil Gaer has a Master’s degree in Public Administration from the University of New Haven, and is a Certified Alcohol and Drug Counselor and a Licensed Alcohol and Drug Counselor I in Massachusetts.

Ms. Georganna Koppermann Vice President, Insurance Sales and Marketing Georganna Koppermann has gained extensive experience in her 25 years in senior level marketing positions. At Phoenix House New England, Georgie is responsible for developing and implementing the company’s marketing strategy. In addition, she leads and manages the call center.
Ms. Sheila Devin McDonald Director of Development and Communications

Sheila McDonald is a graduate of Regis College. Prior to joining Phoenix Houses of New England in 2007, she worked with corporations, professional firms and nonprofit organizations throughout New England, providing strategic marketing, communications, and development counsel.     

Ms. Susan Shubitowski Vice President, Director of Finance

Susan Shubitowski holds an M.B.A. from the University of Massachusetts, Dartmouth. Prior to joining Phoenix House as Controller in 2001, she had 15 years of accounting experience.

Mr. Fred A. Trapassi Jr. Director of Insurance and Marketing, Senior Program Director, Rhode Island Programs

Fred Trapassi has long experience in social services administration, from his early days as a VISTA volunteer working with homeless, runaway, and troubled adolescents.  Fred has worked at Phoenix House New England for nearly fifteen years, in a number of positions with increasing responsibility.  He is now responsible for the overall administration of all programs in Phoenix House Rhode Island’s continuum of care.


Award Awarding Organization Year
Commendation on Client Handbook: Phoenix House Dorchester Center CARF 2012


Affiliation Year
-- --
Member of state association of nonprofits? Yes
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
Commission on Accreditation of Rehabilitation Facilities (CARF) - Behavioral Health - 3 Year Accreditation 2012


Phoenix House Quincy Center, our newest initiative in Greater Boston, grew out of a partnership with Boston’s respected Gavin Foundation. That cooperative relationship has also proved beneficial to our other Greater Boston programs, Phoenix Families and Phoenix House Dorchester Center.

In addition, our Dorchester programs benefit from their location on the campus of St. Mary’s Center for Women and Children, a multifaceted organization providing numerous collateral services for women and families.

Our Dorchester programs have also collaborated successfully with the Boston Housing Authority, Horizons Initiative for Homeless Children, the Department of Housing and Community Development (DHCD), the Department of Transitional Assistance, Massachusetts Coalitions for Homeless, Action for Boston Community Development (ABCD), Project Hope, and numerous other organizations.

CEO/Executive Director/Board Comments

Phoenix Houses of New England's Business Continuity of Operations Plan will be forwarded under separate cover.  Our Management Succession Plan contains sensitive proprietary information and cannot be shared.

Foundation Comments


Staff Information

Number of Full Time Staff 232
Number of Part Time Staff 144
Number of Volunteers 5
Number of Contract Staff 10
Staff Retention Rate % 75%

Staff Demographics

Ethnicity African American/Black: 38
Asian American/Pacific Islander: 3
Caucasian: 282
Hispanic/Latino: 14
Native American/American Indian: 1
Other: 0
Other (if specified): Uknown (29) and biracial (9)
Gender Female: 253
Male: 114
Not Specified 9

Plans & Policies

Organization has Fundraising Plan? Yes
Organization has Strategic Plan? Yes
Years Strategic Plan Considers 3
Management Succession Plan --
Business Continuity of Operations Plan --
Organization Policies And Procedures Yes
Nondiscrimination Policy Yes
Whistle Blower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration --

Risk Management Provisions

Risk Management Provisions

Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually


Board Chair Ms. Sheri L. Sweitzer
Board Chair Company Affiliation Community Volunteer
Board Chair Term June 2004 - Sept 2013
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Mr. Keith Authelet TWOBOLT/Water Generating Systems Voting
Mr. Scott Bickford Air Planning, LLC Voting
Ann Bray Phoenix House Foundation Voting
Ms. Rachel Kaplan Caldwell CVS Caremark Voting
Mr. Sean T. Cottrell Starkweather & Shepley Insurance Brokerage, Inc. Voting
Mr. Alan Eland GTECH (Retired), Moses Brown School Voting
Professor William T. Fisher Ed.D. Springfield College School of Social Work Voting
The Honorable Maureen McKenna Goldberg Rhode Island Supreme Court Voting
Mr. Peter H. Hurley Peter H. Hurley Real Estate Voting
Mr. Daniel J. Jaehnig NBC 10 Voting
Mr. Randy R. Martinez CVS Caremark Voting
Luis Mercado CVS Health Voting
Mr. Peter H. Ottmar TwoBolt Voting
Mr. Donald P. Wolfe McAuley Corporation Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 0
Caucasian: 13
Hispanic/Latino: 1
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 3
Male: 11
Not Specified 0

Board Information

Board Term Lengths 1
Board Term Limits --
Board Meeting Attendance % 75%
Written Board Selection Criteria Yes
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 100%
Percentage of In-Kind Contributions 20%
Constituency Includes Client Representation No

Standing Committees


CEO/Executive Director/Board Comments

Members of Phoenix House New England's Board of Directors are each required to serve on one of four standing committees:  Development, Finance and Audit, Governance, and Quality Assurance. The Governance Committee was established at the June 2012 Board meeting, and charged with overseeing Board expansion, engagement, and enrichment.

Foundation Comments



Revenue vs. Expense ($000s)

Expense Breakdown 2014 (%)

Expense Breakdown 2013 (%)

Expense Breakdown 2012 (%)

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2014 2013 2012
Total Revenue $1,605,990 $1,425,377 $1,459,726
Total Expenses $1,660,804 $1,459,999 $1,397,144

Prior Three Years Revenue Sources

Fiscal Year 2014 2013 2012
Foundation and
Corporation Contributions
-- -- $50,000
Government Contributions $1,577,956 $1,390,617 $1,407,285
    Federal -- -- --
    State $1,541,934 $1,335,815 $1,322,276
    Local -- -- --
    Unspecified $36,022 $54,802 $85,009
Individual Contributions $1,120 $28,355 $2,441
Indirect Public Support -- -- --
Earned Revenue -- -- --
Investment Income, Net of Losses -- -- --
Membership Dues -- -- --
Special Events -- -- --
Revenue In-Kind $26,914 $6,406 --
Other -- -- --

Prior Three Years Expense Allocations

Fiscal Year 2014 2013 2012
Program Expense $1,384,882 $1,214,986 $1,172,925
Administration Expense $275,922 $245,012 $224,219
Fundraising Expense -- -- --
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 0.97 0.98 1.04
Program Expense/Total Expenses 83% 83% 84%
Fundraising Expense/Contributed Revenue 0% 0% 0%

Prior Three Years Assets and Liabilities

Fiscal Year 2014 2013 2012
Total Assets $400 $400 $400
Current Assets $400 $400 $400
Long-Term Liabilities -- $0 $0
Current Liabilities $51,565 $10,276 $10,276
Total Net Assets $-51,165 $-9,876 $-9,876

Prior Three Years Top Three Funding Sources

Fiscal Year 2014 2013 2012
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy N/A
Percentage(If selected) --
Credit Line No
Reserve Fund No
How many months does reserve cover? --

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? No

Short Term Solvency

Fiscal Year 2014 2013 2012
Current Ratio: Current Assets/Current Liabilities 0.01 0.04 0.04

Long Term Solvency

Fiscal Year 2014 2013 2012
Long-term Liabilities/Total Assets 0% 0% 0%

CEO/Executive Director/Board Comments

This budget reflects our two sister programs, Phoenix House Dorchester Center and Phoenix Families, located on the on the campus of St. Mary’s Center for Women and Children in Dorchester, Massachusetts, and is extrapolated from Phoenix House New England's organizationwide budget. With one program director responsible for both programs, the decision was made to have one campuswide budget, essentially allowing the programs to share expenses and resources, including key employees.

Phoenix House Quincy Center is scheduled to open in January, 2015, and its operating budget has not been finalized. The budget will be added to the Common Profile following review and approval by the Board of Directors.

Foundation Comments

Summary financial data in the charts and graphs above is per the organization and reflects Phoenix House Dorchester and Phoenix Families. The Form 990s and Audits posted above cover the work across all of New England, through Phoenix Houses of New England.


Other Documents

No Other Documents currently available.


The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.

1. What is your organization aiming to accomplish?

Phoenix House is in the business of saving lives. To that end, we aim to provide the highest quality treatment services possible. As the drug epidemic in New England—as across the nation—increases in magnitude and complexity, Phoenix House New England has responded by enhancing both the number and scope of its services. With a continuum of care that ranges from medical detoxification, for individuals in the critical stages of withdrawal from alcohol and other substances, through comprehensive residential treatment for adults and adolescents at 39 facilities throughout the region, to recovery housing for those who have completed treatment, but require the support of a sober living environment before facing the challenges of independent living, Phoenix House leads the way in providing a comprehensive spectrum of care, geared to addressing each individual’s needs.

2. What are your strategies for making this happen?

As we respond to the overdose epidemic ravaging New England, we realize the need not only to increase, as appropriate, facilities and our programs, but to also constantly refine our approach to the treatment of addiction and to its underlying causes and the diverse issues (physiological, psychological, emotional, social, and educational) that frequently accompany and exacerbate the problem. Throughout New England, we respond to Requests for Response issued by government agencies, including departments of health, criminal justice, and others invested in the health and well-being of their citizens. If our proposal is accepted, we make all necessary arrangements to open the doors of our new facilities and programs as quickly as possible. At each facility, we provide highly skilled professional staff to oversee the administration and implementation of our treatment services.

3. What are your organization’s capabilities for doing this?

Phoenix House New England is an affiliate of the nationally respected Phoenix House Foundation, and has access to some of the country’s most recognized experts in the fields of addiction and behavioral health care. In addition, our staff are highly credentialed and licensed in their fields. Frequent trainings provided by the parent foundation, as well as other professional development opportunities, help them keep abreast of developments in the treatment field. A strong and effective management team provides oversight on the regional, state, and program levels to ensure smooth operations, optimal care of clients, and strict adherence to best practices. Phoenix House New England also has a strong infrastructure, is financially stable, and highly reputed amongst both peer organizations and state agencies.

The majority of our programs are accredited by CARF, the Commission on Accreditation of Rehabilitation Facilities, a nationally recognized standard of excellence. In January, 2015, Phoenix House New England’s treatment programs and services regionwide will undergo a comprehensive survey by CARF in order to qualify for its sixth three-year accreditation.

4. How will your organization know if you are making progress?

Most basic of all, we measure progress by the number of our treatment completers who remain sober and sustain their recovery on a day-to-day basis. Depending upon the program, aftercare may include long-term follow-up efforts, including inviting completers back for visits, social and educational events, and in many cases, involving these individuals in recovery mentoring and/or coaching.

Phoenix House New England maintains meticulous records to track admissions, treatment progress, case management and aftercare for each client. One of the first behavioral healthcare organizations in the country to utilize an electronic medical record system, funded in fact by a Congressional earmark secured through the efforts of Rhode Island’s United States Senators Sheldon Whitehouse and Jack Reed, Phoenix House employs the highest levels of technology to track progress on a case-by-case basis.

In addition, Phoenix House New England’s Board of Directors convenes a Quality Assurance Committee which meets quarterly, and/or as needed, and holds oversight responsibility for monitoring the quality of care at all facilities and programs. As well as that responsibility, another primary function of the Committee is to identify and assess problems and develop corrective action plans to address them.

5. What have and haven’t you accomplished so far?

We are fully cognizant that substance abuse and addiction problems cannot be eradicated entirely, however, on a daily basis, we strive to fulfill our mission of serving those persons, families and communities whose lives are threatened, disrupted, or otherwise burdened by addiction and related behavioral health concerns. Overall, Phoenix New England has grown in size, scope, and expertise since its founding in 1967. As our nation continues to face the devastating opioid epidemic causing thousands of deaths nationwide, Phoenix House will stand as a beacon of hope for troubled individuals, their families, and their communities.