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Needymeds Inc.

 PO Box 219
 Gloucester, MA 01931
[P] (978) 2816666
[F] (206) 2608850
Ruth Rowe
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 Printable Profile (Summary / Full)
EIN 46-3091990

LAST UPDATED: 07/09/2018
Organization DBA --
Former Names --
Organization received a competitive grant from the Boston Foundation in the past five years Yes



Mission StatementMORE »

NeedyMeds educates and empowers those seeking affordable healthcare.

Mission Statement

NeedyMeds educates and empowers those seeking affordable healthcare.

FinancialsMORE »

Fiscal Year Jan 01, 2018 to Dec 31, 2018
Projected Income $1,800,000.00
Projected Expense $1,700,000.00

ProgramsMORE »

  • PAPTracker Software

Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

For more details regarding the organization's financial information, select the financial tab and review available comments.


Mission Statement

NeedyMeds educates and empowers those seeking affordable healthcare.

Background Statement

NeedyMeds was started in 1996 by Richard J. Sagall, MD, a family physician, and Libby Overly, MSW, MEd, a medical social worker. Both realized there was a need for a centralized resource for information on pharmaceutical patient assistance programs. With the Internet becoming an important source of information, they decided that was the perfect medium for this ever-changing information.

Since then NeedyMeds has grown considerably. The website has become the premier source of information on all types of programs that assists those who can't afford their medications or health care costs.


In order to better meet its goals, NeedyMeds became a 501(c)3 non-profit (Pennsylvania) corporation in June, 2003. In 2006, the business office moved from Philadelphia, PA, to Gloucester, MA becoming a Massachusetts corporation in 2011.

Impact Statement

More than 12,000-14,000 people visit our website every day. The use of our resources helps improve medication compliance, saves money, and provides options for reduced cost or free access to healthcare services. NeedyMeds' research team maintains accurate information on: Patient assistance programs for prescription medications Disease specific resources and financial assistance Coupons for medications Free and low cost healthcare clinics Federal and State sponsored programs Drug Discount Cards

Needs Statement

NeedyMeds’ goal is simple: help people with healthcare expenses. One of our most pressing needs to achieve that goal is to enhance our visibility, spreading awareness about the resources we offer and gaining social velocity. In tandem, we are working towards the revitalization of our volunteer program to garner public investment in our mission. We also strive to meet the financial demands for programs and servicesgrow our earned revenue through fundraising and create a robust grants research department.

CEO Statement

NeedyMeds’ uniqueness is most apparent in three crucial areas: by being awarded three years in a row as a one of the 50 Best Nonprofits to Work For and two years in a row as a Top-Rated Nonprofit from GreatNonprofits; by the leading healthcare partnerships we have worked diligently to foster, such as Consumer Reports; and our dedication to the population we serve - we do not collect any identifiable information about users and we do not try to maximize our own profit through our Drug Discount Card, only earning a nominal transaction fee.

Board Chair Statement

Since its inception in 1997, NeedyMeds has grown from a small non-profit with a handful of patient assistance programs to a robust NGO with a dedicated staff managing a host of programs with over 10,000 points of cost savings. The steady growth of the organization has brought numerous accomplishments as well as common challenges including the need to broaden our public relations efforts and the spectrum of our financial support. We are facing these challenges by creating initiatives dedicated to national marketing with an emphasis on research, long-term grant acquisitions, and the revitalization of opportunities for volunteer service. Furthermore, we are enhancing partnership opportunities with nonprofit organizations, corporations and foundations with drug discount card co-branding, outreach opportunities and the facilitation of tailored case management and drug assistance programs. I have a long history of advocacy for grass roots organizations in the health care field. In my service as a Board Member of NeedyMeds I encourage others to spread the word about all that we do to identify and help people and thus we’ll achieve our mission.

Geographic Area Served

Patients and their families in the United States use the NeedyMeds website and helpline directly as do healthcare professionals, social workers and patient advocates. Uninsured and underinsured Americans rely on NeedyMeds information when they face financial difficulties, lose a job, have an unexpected increase in the cost of medication or become ill. Without the information that NeedyMeds provides, patients avoid treatment, skip doses of their prescribed medicine or scrimp on basic necessities such as food and heat.

Organization Categories

  1. Health Care - Health Support
  2. -
  3. -

Independent research has been conducted on this organization's theory of change or on the effectiveness of this organization's program(s)



PAPTracker Software

PAPTracker softwarefor healthcare clinics enables them to cost effectively streamline the process of enrolling their clients in patient assistance programs
Budget  --
Category  None
Population Served General Public/Unspecified None None
Program Short-Term Success  --
Program Long-Term Success  --
Program Success Monitored By  --
Examples of Program Success  --


Free Access to the thousands of resources contained on the website, including patient assistance programs for prescription medications, disease specific resources and financial assistance, medication coupons, free and low cost healthcare clinic, drug discount card and federal and state programs.
Budget  --
Category  Health Care, General/Other
Population Served Adults Children and Youth (0 - 19 years) People/Families of People with Health Conditions
Program Short-Term Success 

The helpline staff makes up roughly a third of the NeedyMeds team and is proud to have played a significant role in the organization being voted one of the 50 Best Nonprofits to Work For for the third year in a row and being ranked as a Top-Rated Nonprofit from GreatNonprofits for the second consecutive year. The helpline handles an average of 6,000 calls per month. When NeedyMeds adds new website resources such as informational icons to provide more information about specific drugs, an improved drug pricing calculator, or entirely new databases such as the radiology imaging centers directory, our callers are trained immediately and can address questions accurately and seamlessly.

Program Long-Term Success  Since the inception of the helpline in 2000, the size of the department and the number of calls we field has grown consistently. This year we added another full-time helpline counselor to our team (bringing the total to 7) and have a volunteer dedicated to callers that require follow up. In 2015, the helpline assisted 63,492 callers and we are poised to surpass that number since we have already assisted 62,945 callers this year.
Program Success Monitored By  Although we pride ourselves on not requiring callers to provide identifiable information, we are able to track metrics that help us evaluate our work. We monitor the helpline’s successes by measuring the number, dates, times and duration of calls we field, spoken language of the caller, insurance status, if and how they were referred to NeedyMeds, the assistance they are seeking and, if possible, the age of the caller, whether the caller has internet access and their diagnosis.
Examples of Program Success 

In addition to the above stated metrics, we also use anecdotal feedback from our callers which lets us know how our work is effecting those seeking help. The following recent quotes offer such examples:

“Ralph* is on two medications…that cost $1,139.00. To absorb that cost would have been a real strain for both Bob and me. (Now)….I printed off a coupon and used it to buy the medications…they cost roughly $60.00”

"...Because of you, my husband and I have been able to afford his very expensive medications. You have no idea how much this has helped in our lives".

CEO/Executive Director/Board Comments



CEO/Executive Director Dr. Richard J Sagall MD
CEO Term Start June 1997
CEO Email
CEO Experience Rich received his medical degree from the Medical College of Ohio at Toledo. After completing his family practice residency at the Eastern Maine Medical Center, Bangor, ME, he practiced family medicine and occupational medicine there for nearly 20 years. During that time he began NeedyMeds. He and his wife moved to Philadelphia where he practiced occupational medicine and ran NeedyMeds.


Rich has written articles on assistance programs and occupational medicine topics for a number of publications. He has given presentations on patient assistance programs and occupational medicine throughout the country. In addition to directing NeedyMeds, he runs the Pediatrics for Parents website (, a website on children's health, and publishes Pediatrics for Parents.
Co-CEO --
Co-CEO Term Start --
Co-CEO Email --
Co-CEO Experience --

Former CEOs and Terms

Name Start End
-- -- --

Senior Staff

Name Title Experience/Biography
-- -- --


Award Awarding Organization Year
2016 Top-Rated Nonprofit Great Nonprofits 2016
2015 Top-Rated Nonprofit Great Nonprofits 2015
50 Best NonProfits to work for NonProfit Times 2015
2014 Top-Rated Nonprofit Great Nonprofits 2014
50 Best NonProfits to work for NonProfit Times 2014
50 Best NonProfits to work for NonProfit Times 2013


Affiliation Year
-- --
Member of state association of nonprofits? No
Name of state association --

External Assessments and Accreditations

External Assessment or Accreditation Year
-- --



CEO/Executive Director/Board Comments


Foundation Comments


Staff Information

Number of Full Time Staff 20
Number of Part Time Staff 5
Number of Volunteers 3
Number of Contract Staff 0
Staff Retention Rate % --

Staff Demographics

Ethnicity African American/Black: 0
Asian American/Pacific Islander: 1
Caucasian: 24
Hispanic/Latino: 2
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 17
Male: 8
Not Specified 0

Plans & Policies

Organization has Fundraising Plan? Under Development
Organization has Strategic Plan? Under Development
Years Strategic Plan Considers --
Management Succession Plan Under Development
Business Continuity of Operations Plan No
Organization Policies And Procedures Under Development
Nondiscrimination Policy Yes
Whistle Blower Policy No
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
State Charitable Solicitations Permit Yes
State Registration Yes

Risk Management Provisions


Reporting and Evaluations

Management Reports to Board? Yes
CEO Formal Evaluation and Frequency Yes Annually
Senior Management Formal Evaluation and Frequency Yes Annually
Non Management Formal Evaluation and Frequency Yes Annually


Board Chair Mr Fred Cowan
Board Chair Company Affiliation Retired
Board Chair Term July 2014 - July 2017
Board Co-Chair --
Board Co-Chair Company Affiliation --
Board Co-Chair Term -

Board Members

Name Company Affiliations Status
Fredrick Cowan Community Volunteer Voting
Maureen Dea Supervising Attorney at Medicare Part D Appeals unit of Legal Services for the Elderly of Maine --
Penny Lauricella Retired Voting
Donald Maier MD Community Volunteer Voting
Gisele M. Michel Icatalyst Consulting Voting
Darryl Munden RX Outreach Voting
Amy Niles Patient Access Network (PAN) Voting

Constituent Board Members

Name Company Affiliations Status
-- -- --

Youth Board Members

Name Company Affiliations Status
-- -- --

Advisory Board Members

Name Company Affiliations Status
-- -- --

Board Demographics

Ethnicity African American/Black: 3
Asian American/Pacific Islander: 0
Caucasian: 4
Hispanic/Latino: 0
Native American/American Indian: 0
Other: 0
Other (if specified): 0
Gender Female: 4
Male: 3
Not Specified 0

Board Information

Board Term Lengths --
Board Term Limits --
Board Meeting Attendance % 100%
Written Board Selection Criteria Under Development
Written Conflict Of Interest Policy Yes
Percentage of Monetary Contributions 50%
Percentage of In-Kind Contributions 0%
Constituency Includes Client Representation Yes

Standing Committees


CEO/Executive Director/Board Comments


Foundation Comments



Revenue vs. Expense ($000s)

Expense Breakdown 2016 (%)

Expense Breakdown 2015 (%)

Expense Breakdown 2014 (%)

Fiscal Year Jan 01, 2018 to Dec 31, 2018
Projected Income $1,800,000.00
Projected Expense $1,700,000.00
Form 990s

2016 990

2015 990

2014 990

2013 990

Audit Documents

2016 Audit

2015 Audit

2014 Audit

2013 Audit

IRS Letter of Exemption

IRS Letter of Determination

Prior Three Years Total Revenue and Expense Totals

Fiscal Year 2016 2015 2014
Total Revenue $2,032,636 $1,821,197 $1,612,207
Total Expenses $2,079,009 $1,773,812 $1,445,034

Prior Three Years Revenue Sources

Fiscal Year 2016 2015 2014
Foundation and
Corporation Contributions
-- -- --
Government Contributions $0 $0 $0
    Federal -- -- --
    State -- -- --
    Local -- -- --
    Unspecified -- -- $0
Individual Contributions $24,559 $15,578 $4,274
Indirect Public Support -- -- $0
Earned Revenue $1,973,358 $1,815,863 $1,605,212
Investment Income, Net of Losses $34,719 $-10,244 $2,721
Membership Dues -- -- $0
Special Events -- -- $0
Revenue In-Kind -- -- --
Other -- -- $0

Prior Three Years Expense Allocations

Fiscal Year 2016 2015 2014
Program Expense $1,943,035 $1,671,368 $1,354,495
Administration Expense $103,713 $95,502 $90,539
Fundraising Expense $32,261 $6,942 $0
Payments to Affiliates -- -- --
Total Revenue/Total Expenses 0.98 1.03 1.12
Program Expense/Total Expenses 93% 94% 94%
Fundraising Expense/Contributed Revenue 131% 45% 0%

Prior Three Years Assets and Liabilities

Fiscal Year 2016 2015 2014
Total Assets $865,797 $926,602 $809,151
Current Assets $313,591 $349,398 $789,247
Long-Term Liabilities $0 $0 $0
Current Liabilities $244,089 $258,521 $188,455
Total Net Assets $621,708 $668,081 $620,696

Prior Three Years Top Three Funding Sources

Fiscal Year 2016 2015 2014
1st (Source and Amount) -- --
-- --
-- --
2nd (Source and Amount) -- --
-- --
-- --
3rd (Source and Amount) -- --
-- --
-- --

Financial Planning

Endowment Value --
Spending Policy --
Percentage(If selected) --
Credit Line No
Reserve Fund Yes
How many months does reserve cover? 4.00

Capital Campaign

Are you currently in a Capital Campaign? No
Capital Campaign Purpose --
Campaign Goal --
Capital Campaign Dates -
Capital Campaign Raised-to-Date Amount --
Capital Campaign Anticipated in Next 5 Years? --

Short Term Solvency

Fiscal Year 2016 2015 2014
Current Ratio: Current Assets/Current Liabilities 1.28 1.35 4.19

Long Term Solvency

Fiscal Year 2016 2015 2014
Long-term Liabilities/Total Assets 0% 0% 0%

CEO/Executive Director/Board Comments


Foundation Comments

Financial summary data in the charts and graphs above are per the organization's IRS Form 990s. Contributions from foundations and corporations are listed under individuals when the breakout was not available.


Other Documents

No Other Documents currently available.


The Impact tab is a section on the Giving Common added in October 2013; as such the majority of nonprofits have not yet had the chance to complete this voluntary section. The purpose of the Impact section is to ask five deceptively simple questions that require reflection and promote communication about what really matters – results. The goal is to encourage strategic thinking about how a nonprofit will achieve its goals. The following Impact questions are being completed by nonprofits slowly, thoughtfully and at the right time for their respective organizations to ensure the most accurate information possible.

1. What is your organization aiming to accomplish?

NeedyMeds educates and empowers those seeking cost-effective, comprehensive healthcare and strives towards affordable healthcare for all. Our target population is primarily underserved individuals and communities, but we offer extensive healthcare cost solutions and educational trainings that transcend socioeconomic class. By offering program assistance as well as educational opportunities, NeedyMeds is uniquely poised to simultaneously help people in need while providing them with the tools to make more informed choices about their wellness. Self-advocacy and knowledge will lead to the intended social outcome: the demand for reasonably priced, robust healthcare coverage. Our business-oriented goals include expanding our support base, implementing a national public relations plan and broadening our educational goals to empower more communities and direct social change. Our service-oriented goals include improving our website searchability, adding additional cost-savings programs and multiplying the avenue of access to assistance we offer. We will define long term success by having increased the level of monetary support we receive, the number of individuals we helped, the number of communities we served and the amount of money we saved our consumers. Our success can be measured through data metrics including number of website visitors, number of call center phone calls, number of healthcare programs we connected people with, the dollar savings through our drug discount card, the number of times our drug discount card was accepted and by tracking the extend to which our educational tools are used.

2. What are your strategies for making this happen?

Our goals for the next three to five years include the implementation of annual development plans to expand our support base; the implementation of a national communications and public relations plan to reach even more communities focusing on younger populations; broadening our educational tools to empower more communities and direct social change; improving our website searchability and simplifying access to information. In the beginning of 2016, we implemented a comprehensive development plan including targeted stewardship and solicitations to identified populations, grant research and submission and prospect research. We also began an organizational-wide communications plan focusing on specific geographic regions and populations and we are working to devise additional educational tools and further market the ones we already offer including webinars, Patient Assistance Resource Education Course & Training and our bi-monthly E-Newsletter. These outreach efforts will directly benefit our target audience and bolster our strategic approach.

3. What are your organization’s capabilities for doing this?

After almost two decades, NeedyMeds has accrued a wealth of institutional knowledge making it possible for us to finely hone our direction and approach moving forward. Most importantly, we have built dynamic databases specifically designed to track our myriad efforts from fundraising plans to educational efforts to public relations goals. The databases enable us to track our progress, build relationships and evaluate strategic outcomes. Our information technology capabilities enable us to make all changes and improvements in house from the maintenance and improvement or our website to the additional creation of interactive technology for our consumers. We also have experienced staff members dedicated to all development efforts, comprehensive communication plans as well as consultants for grant writing and public relations to help enhance efforts. We have a dynamic and strong board of directors, a powerful partnership with Consumer Relations, are well rated by the Better Business Bureau and have accrued more than two dozen affiliates that join us to support our mission.

4. How will your organization know if you are making progress?

Qualitatively, we use the retention and advancement of key staff members, the investment our sponsors and partners have in our mission and feedback we receive from those we help and the organizations that utilize us as a resources. Quantitatively, we track the number of visitors to our website, the number of callers we assist through our helpline, the number of assistance programs added, the usage and money saved through our drug discount card, the expansion of the acceptance of our drug discount card at pharmacies, the sale of our PAPTracker software, the distribution of our promotional materials, the usage of our education tools, the amount of money we raised through individuals and businesses, the number of grants we received and the total money we accrued, the number or partners and sponsorships we have created and the effectiveness of our email communications. We will reevaluate the progress we are making quarterly to ensure we are consistently advancing in each of the above listed efforts.

5. What have and haven’t you accomplished so far?

NeedyMeds is continuously adapting to the political and social climate by updating, changing and increasing healthcare assistance programs and tools to meet current population needs to reach our ultimate goal of affordable, comprehensive healthcare for all. Since its inception, the NeedyMeds staff,  support base, population served, programs offered and cost saved has multiplied many times over. We have learned that one-size fits all approach to growing  our constituents and program creation is not effective. What does effectively work, instead, is targeted one-on-one communication for specific populations and the simplification of access to the resources we provide. Since we learn as we grow, our biggest risk factor remains the expenditure of resources in the pursuit of improvement that may not be as effective or fruitful as we plan. Our most prominent, steadfast obstacles continue to be cost-effectively and efficiently increasing awareness and believability – that we are not too good to be true!